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The Art & Signs of
Wayfinding
Enhancing Built Environments™Private & Confidential
Enhancing Built Environments™
Enhancing Built Environments™Private & Confidential
In a customer’s mind, a branded
built environment enhances a destination’s
reputation, that is, the experience & value
they expect to get
Enhancing Built Environments
Enhancing Built Environments™Private & Confidential
Hence, environmental branding,
wayfinding & signage design should enable
destinations to deliver distinctive
experiences - bringing them to life through
all internal & external touch-points
Enhancing Built Environments
Enhancing Built Environments™Private & Confidential
A holistic Environmental Branding methodology
would allow destinations to:
• Clarify a positioning that is differentiated
from competitors
• Define the relationship between areas,
targeting them to specific segments
• Develop messaging that persuasively communicates
the destination’s benefits and propositions
• An experience of the destination that nurtures
loyalty and/or commands a premium
Enhancing Built Environments
Enhancing Built Environments™Private & Confidential
Methodology
Methodology
Enhancing Built Environments™Private & Confidential
A holistic
perspective to
Wayfinding delivers
an end user
experience that is
stress-free,
enjoyable, that
allows them to
know where they
have to go.
Technology
& Digital
Solutions
Branding
Materials &
Fabrication
Strategy
Creative
& Universal
Design
User Insight
Programme
Management
and Government
Agency Liaison
Enhancing Built Environments™Private & Confidential
At the same time
Wayfinding should
seek to create
economic activity
and pride in local
communities.
Technology
& Digital
Solutions
Branding
Materials &
Fabrication
Strategy
Creative
& Universal
Design
User Insight
Programme
Management
and Government
Agency Liaison
Methodology
Enhancing Built Environments™Private & Confidential
Methodology:
Key Phases
Enhancing Built Environments™
User Insight
Private & Confidential
Adopt an observation and research
approach to problem solving
Methodology
Strategy
Enhancing Built Environments™Private & Confidential
Strategic thinking
provides for
objective site
evaluation
Acacia’s Wayfinding Strategy
includes visibility studies such as
Isovist and Shadow Path Analysis
Methodology
Branding
Factor branding into signage & wayfinding,
extending it to all touch-points
Enhancing Built Environments™Private & Confidential
Methodology
Creative
& Universal
Design
The design process should addresses 5
core pillars that are critical to achieving
effective signage & wayfinding
Enhancing Built Environments™Private & Confidential
Methodology
Creative
& Universal
Design
Spearhead the adoption of Universal design
for people with different needs, with the
following objectives:
To assist urban designers and architects to better
address the needs of different abilities
To promote better sensitivity and innovation in
Universal Design beyond minimum requirements
To achieve a higher standard of Universal Design
for the built environment
A
B
C
Enhancing Built Environments™Private & Confidential
Methodology
Proactively generate new perspectives
and innovative solutions
Technology
& Digital
Solutions
Enhancing Built Environments™Private & Confidential
11 digital directory and
17 digital signage over 4
shopping floors
Avenue K Directory &
Interactive Kiosks
360,000 sq. ft. of
retail space with 7
storey of fashion and
F&B mix
Gateway@klia2
Directory Kiosks &
Digital Signages
Methodology
Materials &
Fabrication
Ensure that design intentions are being
implemented through an optimal choice of
materials & fabrication method
Enhancing Built Environments™Private & Confidential
Methodology
Enhancing Built Environments™Private & Confidential
1
Branding &
Identity Creation
2
Wayfinding
Strategy & System
Development
3
Signage Design
Conceptualisation/
Adaptation
4
Design Intent
Drawings Package
Preparation
5
Calling of tender
6
Shop drawings
preparation
9
Fabrication and
installation
10
Site consultation
and coordination
11
Quality Control
and supervision
12
Management
review and
handover
7
Prototype
submission,
assessment and
recommendation
8
Vetting of
Shop Drawings /
PE drawings
preparation and
submissions
Programme
Management
and Government
Agency Liaison
Acacia delivers & manages a comprehensive
system of programme phases…
Methodology
… based on
customisable modules
Enhancing Built Environments™Private & Confidential
3
Signage Design
Conceptualisation/
Adaptation
4
Design Intent
Drawings Package
Preparation
5
Calling of tender
Programme
Management
and Government
Agency Liaison
Methodology
Enhancing Built Environments™
Case Studies
Private & Confidential
Enhancing Built Environments™Private & Confidential
As a leading wayfinding consultant, Acacia
has built a reputation for Enhancing Built
Environments™ through innovative
wayfinding, signage and branding for
buildings and public spaces around the region.
Case Studies
Singapore Night Safari
Private & Confidential
01 Environment
branding & wayfinding
for Singapore’s no. 1
nightspot
Enhancing Built Environments™Private & Confidential
Singex / Expo / Max Atria
Private & Confidential
02 Re-position a
veteran brand
for a new
market segment
and global
expansion
Enhancing Built Environments™Private & Confidential
Sentosa Cove
Private & Confidential
03 Develop wayfinding
for Singapore’s most
prestigious precinct
Enhancing Built Environments™Private & Confidential
The Ascott Group
Private & Confidential
04 Develop signage
guidelines for the
world’s largest service
residence operator
Enhancing Built Environments™Private & Confidential
Singapore Art Museum
Private & Confidential Enhancing Built Environments™Private & Confidential
05 Corporate and
Environment Branding
for a national cultural
institution
Hotel Fort Canning
Private & Confidential
06 Environment
Branding for a new
hotel at Singapore’s
iconic Fort Canning
Enhancing Built Environments™Private & Confidential
Private & Confidential
07 Brand the developer of
Singapore’s most branded
commercial developments
Raffles Quay Asset Mgt
Enhancing Built Environments™Private & Confidential
Private & Confidential
Damansara City
Project name: Damansara City Mixed Development
Location: Kuala Lumpur, Malaysia
Client: Guocoland
Enhancing Built Environments™Private & Confidential
08 Environment branding &
wayfinding for a sprawling 8.5
acre integrated development
& key growth catalyst for the
Greater KL/Klang Valley
Private & Confidential
Tanjong Pagar Centre
Project name: Tanjong Pagar Centre Mixed Development
Location: Singapore
Client: Guocoland
Enhancing Built Environments™Private & Confidential
09 Environment branding &
wayfinding for a S$3b
mixed-commercial
development featuring the
tallest building in Singapore
Private & Confidential
Marina One
Project name: Marina One Mixed Development
Location: Singapore
Client: M+S
Enhancing Built Environments™Private & Confidential
10 Environment branding
& wayfinding for the new
gravitational epicentre of
Singapore’s CBD.
Private & Confidential
43A, Neil Road, S(088825)
T +65 6225 3722
F +65 6225 3772
E mail@acacia-design.com
www.acacia-wayfinding.com
+
+
Thank
You

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The Art & Signs of Wayfinding & Signage Design

  • 1. The Art & Signs of Wayfinding
  • 2. Enhancing Built Environments™Private & Confidential Enhancing Built Environments™
  • 3. Enhancing Built Environments™Private & Confidential In a customer’s mind, a branded built environment enhances a destination’s reputation, that is, the experience & value they expect to get Enhancing Built Environments
  • 4. Enhancing Built Environments™Private & Confidential Hence, environmental branding, wayfinding & signage design should enable destinations to deliver distinctive experiences - bringing them to life through all internal & external touch-points Enhancing Built Environments
  • 5. Enhancing Built Environments™Private & Confidential A holistic Environmental Branding methodology would allow destinations to: • Clarify a positioning that is differentiated from competitors • Define the relationship between areas, targeting them to specific segments • Develop messaging that persuasively communicates the destination’s benefits and propositions • An experience of the destination that nurtures loyalty and/or commands a premium Enhancing Built Environments
  • 6. Enhancing Built Environments™Private & Confidential Methodology
  • 7. Methodology Enhancing Built Environments™Private & Confidential A holistic perspective to Wayfinding delivers an end user experience that is stress-free, enjoyable, that allows them to know where they have to go. Technology & Digital Solutions Branding Materials & Fabrication Strategy Creative & Universal Design User Insight Programme Management and Government Agency Liaison
  • 8. Enhancing Built Environments™Private & Confidential At the same time Wayfinding should seek to create economic activity and pride in local communities. Technology & Digital Solutions Branding Materials & Fabrication Strategy Creative & Universal Design User Insight Programme Management and Government Agency Liaison Methodology
  • 9. Enhancing Built Environments™Private & Confidential Methodology: Key Phases
  • 10. Enhancing Built Environments™ User Insight Private & Confidential Adopt an observation and research approach to problem solving Methodology
  • 11. Strategy Enhancing Built Environments™Private & Confidential Strategic thinking provides for objective site evaluation Acacia’s Wayfinding Strategy includes visibility studies such as Isovist and Shadow Path Analysis Methodology
  • 12. Branding Factor branding into signage & wayfinding, extending it to all touch-points Enhancing Built Environments™Private & Confidential Methodology
  • 13. Creative & Universal Design The design process should addresses 5 core pillars that are critical to achieving effective signage & wayfinding Enhancing Built Environments™Private & Confidential Methodology
  • 14. Creative & Universal Design Spearhead the adoption of Universal design for people with different needs, with the following objectives: To assist urban designers and architects to better address the needs of different abilities To promote better sensitivity and innovation in Universal Design beyond minimum requirements To achieve a higher standard of Universal Design for the built environment A B C Enhancing Built Environments™Private & Confidential Methodology
  • 15. Proactively generate new perspectives and innovative solutions Technology & Digital Solutions Enhancing Built Environments™Private & Confidential 11 digital directory and 17 digital signage over 4 shopping floors Avenue K Directory & Interactive Kiosks 360,000 sq. ft. of retail space with 7 storey of fashion and F&B mix Gateway@klia2 Directory Kiosks & Digital Signages Methodology
  • 16. Materials & Fabrication Ensure that design intentions are being implemented through an optimal choice of materials & fabrication method Enhancing Built Environments™Private & Confidential Methodology
  • 17. Enhancing Built Environments™Private & Confidential 1 Branding & Identity Creation 2 Wayfinding Strategy & System Development 3 Signage Design Conceptualisation/ Adaptation 4 Design Intent Drawings Package Preparation 5 Calling of tender 6 Shop drawings preparation 9 Fabrication and installation 10 Site consultation and coordination 11 Quality Control and supervision 12 Management review and handover 7 Prototype submission, assessment and recommendation 8 Vetting of Shop Drawings / PE drawings preparation and submissions Programme Management and Government Agency Liaison Acacia delivers & manages a comprehensive system of programme phases… Methodology
  • 18. … based on customisable modules Enhancing Built Environments™Private & Confidential 3 Signage Design Conceptualisation/ Adaptation 4 Design Intent Drawings Package Preparation 5 Calling of tender Programme Management and Government Agency Liaison Methodology
  • 19. Enhancing Built Environments™ Case Studies Private & Confidential
  • 20. Enhancing Built Environments™Private & Confidential As a leading wayfinding consultant, Acacia has built a reputation for Enhancing Built Environments™ through innovative wayfinding, signage and branding for buildings and public spaces around the region. Case Studies
  • 21. Singapore Night Safari Private & Confidential 01 Environment branding & wayfinding for Singapore’s no. 1 nightspot Enhancing Built Environments™Private & Confidential
  • 22. Singex / Expo / Max Atria Private & Confidential 02 Re-position a veteran brand for a new market segment and global expansion Enhancing Built Environments™Private & Confidential
  • 23. Sentosa Cove Private & Confidential 03 Develop wayfinding for Singapore’s most prestigious precinct Enhancing Built Environments™Private & Confidential
  • 24. The Ascott Group Private & Confidential 04 Develop signage guidelines for the world’s largest service residence operator Enhancing Built Environments™Private & Confidential
  • 25. Singapore Art Museum Private & Confidential Enhancing Built Environments™Private & Confidential 05 Corporate and Environment Branding for a national cultural institution
  • 26. Hotel Fort Canning Private & Confidential 06 Environment Branding for a new hotel at Singapore’s iconic Fort Canning Enhancing Built Environments™Private & Confidential
  • 27. Private & Confidential 07 Brand the developer of Singapore’s most branded commercial developments Raffles Quay Asset Mgt Enhancing Built Environments™Private & Confidential
  • 28. Private & Confidential Damansara City Project name: Damansara City Mixed Development Location: Kuala Lumpur, Malaysia Client: Guocoland Enhancing Built Environments™Private & Confidential 08 Environment branding & wayfinding for a sprawling 8.5 acre integrated development & key growth catalyst for the Greater KL/Klang Valley
  • 29. Private & Confidential Tanjong Pagar Centre Project name: Tanjong Pagar Centre Mixed Development Location: Singapore Client: Guocoland Enhancing Built Environments™Private & Confidential 09 Environment branding & wayfinding for a S$3b mixed-commercial development featuring the tallest building in Singapore
  • 30. Private & Confidential Marina One Project name: Marina One Mixed Development Location: Singapore Client: M+S Enhancing Built Environments™Private & Confidential 10 Environment branding & wayfinding for the new gravitational epicentre of Singapore’s CBD.
  • 31. Private & Confidential 43A, Neil Road, S(088825) T +65 6225 3722 F +65 6225 3772 E mail@acacia-design.com www.acacia-wayfinding.com + + Thank You