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Communities of
Practice
Griff Richards, PhD
Manager, Educational Technology
and Learning Resources
ACEP, Nairobi, 15 November 2013
KEY IDEAS
1. No one knows as much as everyone
2. The currency of a community is its shared resources
and knowledge
3. A community supports shared goals
4. You can belong to many communities
5. Communities have a life cycle
XeroX Copier Repairmen
(Jean Lave & Etienne Wenger)
• Morning coffee meetings
• Share client stories
• Share technical trouble-shooting
1. Informal structure
2. Removes worker isolation
3. Promotes social cohesion
4. Both social and task focused
Communities are
important
• They connect people
• They provide a shared context
• Enable dialogue
• Stimulate learning
• Capture & share knowledge
• Encourage collaboration
• Help people organize
• Generate new knowledge
THE LIFE CYCLE
VIRTUAL COMMUNITIES
Balance different
communications
methods to meet
the needs of the
members
VIRTUAL COMMUNITIES
Relationships Learning Action Knowledge
Leaders
Technical
structures
Members
Canada
60oN
49oN
60oN
49oN
Distance
Learning
In Alberta-North
-DE Consortium of six
colleges and
Athabasca University.
Population 1M people
but .9M in cities, and
only 42,000 above
60 N Latitude.
60oN
49oN
Distance Learning
In Alberta-North
Ethiopia
Alberta-North area
-Sparse population
-51% aboriginal
-85 Community
Access Points to internet
NORTHERN LEARNING
CENTRES
• Clustering of formal learners
• Mentoring by elders and leaders
• Communities of informal learning
• Scaffold internet skills for e-commerce, e-government
and e-health
• Coordinators / technical assistants
VIRTUAL COMMUNITIES
Relationships Learning Action Knowledge
Technical
structures
Skype
E-mail
F2F &
Elluminate
calls
Sub-group
forums
Calendaring
Repository
Even with limited bandwidth the core of the community support
structure is communications to support relationships, work and planning
collaborations.
VIRTUAL COMMUNITIES
Relationship
s
Learning Action Knowledge
Leaders ? ? ? ?
Technical
structures
Skype
Moodle
Forum
F2F & Online
Workshops
Elluminate
Community
Marketing &
Learner
Support
Notes
File storage
Members ? ? ? ?
Different tools for different community roles
Team Chat: Your ODeL
Community
1. What communities of practice do you belong?
2. How do they help you with your practice?
3. Are they growing or slowing?
4. How could a community of practice help launch ODeL
at your institution?
5. What technology tools would you use?
REFERENCES
. Cultivating communities of Practice: A guide to managing knowledge.
Boston:Harvard Business School Press.
Wenger, E., McDermott, R. & Snyder, W. (2002)
. Community of Practice Design Guide: A step-by-step guide for designing
& cultivating communities of practice in higher education.
(http://net.educause.edu/ir/library/pdf/nli0531.pdf)
Cambridge, D., Kaplan, S. & Suter, V. (2005)
SOME COMMUNITIES?
• Open u of sudan – DE community
• TESSA
• AVU
• MALI – comm pratice open and distance ALSO a
community for multimedia learning
• Facebook

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