Sample project for BizTalk training used at Allied Consultants.

1. Customer Service
Integration
Ch. Muhammad Latif

2. System Introduction
 CSI is a proposed System by Abroadcom that
transforms the IMS tickets data to GNATS
system.

3. System Feature
 User adds a ticket to IMS. Ticket needs to be
added in GNATS.
 User updates a ticket to IMS. Ticket needs to
be updated in GNATS
 Deletion is not supported
 Mapping Rules Between IMS to GNATS

4. Technical Requirement
 IMS as an XML File
 GNATS as a SQL Server Database

5. Initial Design

6. Technical Issues
 Response from Database against Select Query
return an XML(XML Instance data + Schema
info) message.
 In Mapping Rules the behavior of Scripting
Functiods by using inline C# code was
unpredictable.

7. BizTalk Features
 Schemas
 BizTalk Mappers
 Orchestrations Shapes
 Receive
 Send
 Port
 Construct Message
 Transform
 Expression
 Decide
 SQL Adapter
 Physical Ports
 Send
 Receive
 XML Pipelines

8. Out of the Box Features
 Two Assemblies
 XPATH work
 Scripting

9. Demo

10. Thank you