1. A storm is on the horizon for Tech Distributors
And we have a
Perfect Solution..!!
2. Large System
Integrators
Small Services
Vendors or SIs
1.6 Trillion Enterprise Technology ecosystem, from OEMs to Consultants
a
OEMs
& ISVs
a
Distris/
VADs/ VARs
a a
Managed
Services
Providers
a a
Individual
Consultants
The Canvas: Enablers of Internet
500K Players across India 15 Million Companies Worldwide
70K Product Makers and Growing 400 Million Employments Worldwide
3. The Storm: How and why…?
Business Trends shaking well built, decades old structures
Shrinking Margins
Competitive threats from old and new players and
continuously lowered margins
OEM Mandates
Ever increasing mandate numbers / commits,
continuously challenging what’s possible
Changing Tech Landscape
Newer technologies, Niche Solutions and New
OEMs making the scene complex to manage
Mobility & IoT
The technologies changing the solutions and
services landscape and increasing complexity
On-Demand Economy
Stakeholders expecting variable cost models and
agile engagements with vendors
The Future of Work
Changing world with emergence of Mobile Worker
and On Demand Talent available worldwide
The Challenges affecting numbers The Trends building complexities
4. The Voice across the Ecosystem
The need outline across the ecosystem better Connect.
Training, Certifications, Skill
Augmentation
Independent Consultants
Improving bottom-line and
mapping tech trends
Distributors
Expanding solutions and
services capabilities
Small SIs
Expand channels reach &
mindshare to sell more
OEMs
Build on the skill gaps and
optimize cost
MSPs
Recruiting right people, with
right skills and geographical
spread
Large SIs
a
a a
a
a
a
5. We are a Marketplace for Skills
And your Crowdsourcing API for Enterprise Technology skills
Effective
distribution of L1,
L2, L3 Support
Services
Capabilities across
geographies and
countries
Time flexible
freelance
consultants for on
demand access to
skills, available
24X7 for remote
and online support
Immediate
coverage to 23
countries in
Emerging Markets
across Asia, Africa,
Middle East and
Australia
Immediate access
to 700+OEM Skills
of various expertise
levels and Project
Management with
possibility to
further training
5100 Services
Partners
43,000 Freelance
Consultants
23 Countries
700+ OEM
Skills
6. Value Delivery Mechanism
Across the stakeholders, enabling Connect and supervising transaction
Listing
Categorization
Profiling
Rating
Aggregation
Scoping
Estimation
Signoff
Management Accounting
Forecasting Enabling
Reports
Supplier Side: Vendors Buyer Side: SIs
7. Helping navigate the storm
Clearly defined Impact with Unique Value Delivery Model for each areas
Possibility of skills
to be available for
delivery, means
don’t refuse any
request.
Increase your
services coverage
across
geographies &
Technologies
200% 99%
Optimization of
Cost of Delivery by
engaging local
resources for
deployment.
40%
Cost and Efforts
reduction for
recruitment of
Technical
Specialists.
75%
Service Coverage Skill Depth Services Delivery Recruitment
8. What are we delivering
Services Portfolio covering Complete Life Cycle of Technology Operations
Unisourcing
•Talent-As-A-Service
•Recruitment Services
(Short Term, Contract,
Long Term)
•Vendor Aggregation
Services (Multi County,
Multi Geo Environment)
Virtual Delivery Center
•SAP
•Cloud & Virtualization
(NetApp, Citrix, EMC,
VMWare)
•Unified Communication
(Cisco, Avaya, Skype)
•Security Products
(Fortinet, McAfee,
Symantec)
FirstMod
•Prototype Design &
Development
•Ecommerce/Mcommerce
Platform Development
•Mobile Application
Development
Consulting &
Audits
Planning,
Budgeting &
Managing
Design
Installation
and
customization
Operations &
Maintenance
Training and
Optimization
Delivered via options
9. How do we engage?
Agile Commercial Engagement Models to align for business enablement
Remote Support
Ticket Based
SOW Based
Time Based
Onsite/Field Support
SOW Based
Time based (Per day etc)
Professional Services
Short Term
Long Term
Project Based Services
Short Term
Long Term
11. Engaging with Distributors
Contributing and Empowering to solve these perennial problems
AMC & RMA
Challenges
with
OEMs
Channels Mindshare
Channels
Tactical market
outreach, sales &
support, as compared
to Distis, to help
generate more leads
and reach more
opportunities
Mindshare
Increased mindshare
of Decision makers,
with more support
partners and expert
personnel on ground
to push the case.
AMC & RMA
Effective logistics and
partner network
along with standard
process and Repair
offerings to handle
the End to end AMC
& RMA fulfilment
12. How do we deliver: Channels
The crowdsourced Delivery Framework with end to end visibility and control
1
2
3
4 5
Regional Events
Targeted towards awareness of products and solutions
portfolio of the OEMs
Channel Development Programs
Creating schemes to identify and build new channel
partners across regions
Marketing Enablement
Aiding the marketing & information management strategy
to target pain areas of partners
Increased Service Enablement
Increased availability of services vendors,
creating easier & faster deployments
Increased Channel Exploration
Reaching out to more partners with products
Portfolio building up funnel
13. How do we deliver: Mindshare
The crowdsourced Delivery Framework with end to end visibility and control
By Brand
Engagement
By Brand
AwarenessCampaigning about the
tech leadership and
product roadmap with
end users
Building up campaigns
for increasing
technology knowhow of
the brand & products
Pushing certifications
and training to
individuals to increase
product advocacy
among users
Creating channels for
ongoing communication
to users about products
and tech leadership
Recommending
roadmap for brand
recognition by engaging
target user community
Online campaigns and
engagement for
increased awareness of
products
14. How do we deliver: AMC & RMA
The crowdsourced Delivery Framework with end to end visibility and control
Service Management
Processes
Affiliates & Logistics
Test, Repair, Store and
Manage
Value Delivery & Tracking
Establishing Processes
with ownership,
accountability and
responsibility
Planning and contracting
for affiliates to handle
the processes. Logistics
partner in place with KPIs
& SLA.
Facilitating central
warehousing/storage of
equipment's/parts, Test,
Repair and management
of inventory
Region wide kickoff of
services with operations
rollout. Includes Tech for
real time reporting and
tracking.
15. Telephony solutions from Avaya, Cisco, UC & Collaboration
solutions from Avaya, Cisco, Microsoft
Voice &
Collaboration
Data & Wireless
Contact Centers &
Applications
Clouds, Platforms and
Storage
End User
Computing
Technologies in Focus
The established and emerging Technologies Expertise, available On-Demand.
Network products from Cisco, Juniper. Wireless products
from
Contact Center solutions from Aspect, Avaya, Cisco.
Enterprise applications for ITSM, BI & Analytics
Private cloud deployments on IBM/HP/Dell Platforms,
Third party clouds like CA. Storage solutions from Netapp
End user tech support, End User Apps, End user Security,
DLP, User Audits, HDD Hardening
16. End User
Support
Platforms &
Clouds
Unified
Comms
Wired &
Wireless
Networks
Enterprise
Apps
Security
Audits &
Compliance
Consulting
Application
Development
Mobile &
BYOD
Global Skill Matrix
Spread across Technologies & OEMS, to reduce burdon on your internal skill plan
62% 24% 8% 6%
Level 1 Level 2 Level 3 PM
17. Some facts to assure
Some numbers to enforce We are building up to scale exponentially
50,000+ Freelance and skill
technology resources across skill
areas which can be cross skilled to
enable service presence and
mindshare by pushing trainings and
certifications
Ready Test, Repair & Storage
capabilities through 3 regional
partners in Mumbai, Delhi and
Ahmedabad. Can be extended to all
major Metros in India
Tie up with Logistics companies for
SLA based spare parts delivery,
ensuring customer commitment for
resolution time.
Engaged partner network across
India covering 640 of the 688
Districts in India to extend as
Channel Partner Or Service Partner
Capability to deliver Support with
Same Business Day and 8 Hours
SLA across all states in the country
for L1 skills.
18. Immediate areas to engage
Possible areas to collaborate for a strategic & measurable outcome
Services
Services partnerships and
SLA delivery across India
Strategy
Thoughts to build up and
establish India wide
recognition
Marketing
Outreach to decision makers
to support target numbers
AMC
End to end AMC service
support with logistics
Channels
Build channel development
roadmap and offerings
19. The value to End Customers
Why are we at the forefront to Iron the Creases & Optimize Cost of Delivery
Expand the knowledge
base with trained
employees on the best
of the products &
technologies
Expand the scope of
services portfolio with
skill augmentation
Explore new products,
new solutions and
technologies that are
trending worldwide,
totally on Demand
Explore new geographies
for your business
functions & Delivery
Empower Services
Delivery teams with
tools & processes to
deliver the customer
satisfaction
Empower Sales teams
with design &
solutioning abilities
across domains
EMPOWEREXPLORE EXPAND
20. A Possible Roadmap for Distributors
How do we propose to deliver Value & Optimization for the engagement
Strategic Reachout
Efforts and activities to build
more Sales Channels &
Services Partners to sales and
funnel improvement
Optimization Offering
Process outsourcing for managing
RMA & AMC, including Repair of
equipment's at our labs
Outreach to New
Market
Effective outreach to new market,
new solutions and OEMs, to build
on the mindshare and marketshare
for emerging products
21. “There are routes not to be followed,
armies not to be attacked,
citadels not to be besieged,
territory not to be fought over.”
Sun Tzu, "The Art of War"
Reach us at:
Oxxus Technologies Private Limited
1207, Real Tech Park,
Sector 30A, Vashi, Navi Mumbai – 400 703
Ph. +91 22 27815811 | Email: contact@uniserved.com | Web: www.uniserved.com
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