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For	
  more	
  on	
  our	
  courses	
  	
  
info@communica/ngeu.com	
  	
  
 
	
  We	
  are	
  a	
  communica/ons	
  training	
  company	
  with	
  offices	
  in	
  London	
  and	
  Brussels.	
  
	
  
	
  We	
  train	
  people	
  to	
  speak	
  and	
  write	
  about	
  their	
  issues,	
  policy	
  areas,	
  products	
  and	
  
services.	
  
	
  
	
  For	
  informa/on	
  on	
  how	
  we	
  can	
  help	
  to	
  train	
  you	
  and	
  your	
  staff	
  contact	
  us	
  at	
  
info@communica/ngeu.com	
  
	
  
	
  You	
  are	
  welcome	
  	
  to	
  share	
  these	
  notes	
  with	
  your	
  friends	
  and	
  colleagues	
  but	
  not	
  for	
  
commercial	
  purposes.	
  
For	
  more	
  on	
  our	
  courses	
  	
  
info@communica/ngeu.com	
  	
  
COMMUNICATING
EUROPE+Communication Skills.
Training. Strategy.
Trainer	
  -­‐	
  Andrew	
  Manasseh	
  
•  25	
  years	
  in	
  marke/ng	
  communica/ons	
  
and	
  management.	
  
•  Management	
  and	
  communica/on	
  
skills	
  training	
  for	
  corporate	
  clients	
  in	
  
Europe,	
  Asia,	
  Middle	
  East.	
  
•  Brussels	
  Clients:	
  numerous	
  trade	
  
associa/ons,	
  CEFIC,	
  EURIMA,	
  EACB,	
  
EWEA,	
  European	
  Investment	
  Fund,	
  
European	
  Investment	
  Bank,	
  AMCHAM	
  
EU.	
  	
  	
  
For	
  more	
  on	
  our	
  courses	
  	
  
info@communica/ngeu.com	
  	
  
Session	
  aims	
  
•  Learn	
  how	
  to	
  tell	
  a	
  good	
  story	
  even	
  it’s	
  about	
  
a	
  policy	
  briefing	
  
•  Add	
  impact	
  to	
  your	
  stories	
  and	
  make	
  them	
  
novel	
  and	
  memorable	
  
•  Learn	
  how	
  to	
  warm	
  up	
  your	
  voice	
  and	
  pace	
  
your	
  speech	
  
www.communica/ngeu.com	
  
Task	
  1	
  
Find	
  someone	
  in	
  the	
  room	
  that	
  you	
  don’t	
  know	
  
•  Introduce	
  yourself,	
  your	
  job	
  /tle,	
  company.	
  
•  Tell	
  your	
  partner	
  about	
  your	
  organisa/on	
  –	
  
what	
  does	
  is	
  exist	
  for?	
  Give	
  some	
  facts	
  and	
  
figures	
  
•  Change	
  roles	
  and	
  make	
  notes	
  
www.communica/ngeu.com	
  
Synch	
  your	
  mind	
  to	
  your	
  audience	
  
www.communica/ngeu.com	
  
Your	
  story	
  -­‐	
  elements	
  
Tell	
  me	
  a	
  story	
  
Credibility	
  
Logic,	
  data	
  	
  
Emo/onal	
  connec/on	
  
www.communica/ngeu.com	
  
Task	
  2	
  
•  Watch	
  the	
  two	
  short	
  videos	
  
	
  
What	
  percentage	
  of	
  the	
  speech	
  is	
  about:	
  
1.  Credibility	
  
2.  Logic	
  
3.  Emo/onal	
  connec/on	
  
www.communica/ngeu.com	
  
Is	
  your	
  audience	
  with	
  you?	
  
Copyright	
  2015	
  Communica/ng	
  Europe+	
  
Strategic	
  Communica/ons	
  Training	
  
Posi/ve	
  
but	
  
unfamiliar	
  
Familiar	
  &	
  
posi/ve	
  
Unfamiliar	
  
&	
  
nega/ve	
  
Familiar	
  
but	
  
nega/ve	
  
Personality	
  traits	
  drive	
  us	
  
•  Steady	
  •  Compliant	
  
•  Influen/al	
  •  Dominant	
  
I	
  want	
  results	
  
I	
  want	
  
recogni3on	
  
I	
  want	
  
rela3onships	
  
I	
  want	
  reason	
  
Message	
  House	
  
Big	
  Idea	
  –	
  the	
  one	
  thing	
  your	
  audience	
  will	
  remember.	
  The	
  
idea	
  that	
  you	
  keep	
  repea/ng	
  
	
  
Key	
  message	
  1	
  
Context:	
  	
  
Why	
  am	
  I	
  telling	
  my	
  
audience	
  this?	
  
	
  
	
  
	
  
Key	
  message	
  2	
  
Relevance:	
  	
  
Why	
  is	
  this	
  relevant	
  to	
  
your	
  audience?	
  
	
  
	
  
	
  
Key	
  message	
  3	
  
Difference:	
  	
  
What	
  is	
  new	
  about	
  this	
  
for	
  your	
  audience?	
  
	
  
	
  
	
  
Proof	
  points:	
  data,	
  anecdotes	
  that	
  prove	
  the	
  key	
  messages	
  
Messages	
  need	
  proof	
  
Hard	
  proof	
  
•  Sta/s/cs	
  
•  Trends	
  
•  Graphs	
  
•  Charts	
  
•  Percentages
•  Voter turnout
So?	
  proof	
  
Communica/ng	
  Europe+	
  2015	
  
Structure	
  your	
  story	
  around	
  
what	
  the	
  audience	
  cares	
  
about	
  
www.communica/ngeu.com	
  
You	
  have	
  to	
  move	
  your	
  audience	
  to	
  a	
  new	
  place	
  
	
  	
  
Story	
  
What	
  do	
  
they	
  think	
  
now?	
  
What	
  do	
  
they	
  care	
  
about?	
  
What	
  do	
  you	
  
want	
  them	
  
to	
  think?	
  
www.communica/ngeu.com	
  
Add	
  the	
  emo/onal	
  connec/on	
  
•  Personal	
  stories	
  that	
  demonstrate	
  your	
  
‘passion’	
  
•  Stories	
  about	
  other	
  people	
  that	
  illustrate	
  
•  Stories	
  that	
  give	
  insight	
  –	
  something	
  
completely	
  new	
  
www.communica/ngeu.com	
  
Give	
  your	
  story	
  contrast,	
  flavour,	
  
colour	
  
www.communica/ngeu.com	
  
Use	
  the	
  toolbox	
  that	
  is	
  your	
  voice	
  
www.communica/ngeu.com	
  
Verbal	
  skills	
  
www.communica/ngeu.com	
  
•  Enunciate	
  vowel	
  sounds	
  
•  Consonant	
  sounds	
  –	
  voiced	
  /	
  unvoiced	
  
Speak	
  
clearly	
  
•  Give	
  the	
  audience	
  signals	
  
•  Help	
  to	
  plant	
  your	
  messages	
  Intona/on	
  
•  To	
  emphasis	
  key	
  words	
  /	
  phrases	
  
•  Louder,	
  higher,	
  slower!	
  Stress	
  
Vocal	
  Techniques	
  
www.communica/ngeu.com	
  
Volume	
   Breathing	
  
Eliminate	
  
hesita/ons	
  
Use	
  of	
  pauses	
   Speed	
  
Avoid	
  
wavering	
  
voice	
  (nerves)	
  
Non	
  verbal	
  
Confidence	
  
• Eye	
  contact	
  -­‐	
  survey	
  
• Posture	
  -­‐	
  straight	
  
• Hands	
  -­‐	
  express	
  
• Movement	
  -­‐	
  controlled	
  
No	
  confidence	
  
• Eye	
  contact	
  -­‐	
  lack	
  
• Posture	
  -­‐	
  defensive	
  
• Hands	
  -­‐	
  distract	
  
• Movement	
  -­‐random	
  
www.communica/ngeu.com	
  
How	
  important	
  is……?	
  
www.communica/ngeu.com	
  
38%	
  
55%	
  
7%	
  
Impact	
  	
  	
  	
  	
  	
  (Dr.	
  Mehranbian,	
  UCLA)	
  
How	
  you	
  sound	
  
How	
  you	
  look	
  
What	
  you	
  say	
  
You	
  have	
  to	
  move	
  your	
  audience	
  to	
  a	
  new	
  place	
  
	
  	
  
Message	
  
What	
  do	
  
they	
  think	
  
now?	
  
What	
  do	
  
they	
  care	
  
about?	
  
What	
  do	
  you	
  
want	
  them	
  
to	
  think?	
  
www.communica/ngeu.com	
  
If	
  you	
  go	
  completely	
  blank….	
  
•  Stop,	
  take	
  a	
  breath	
  
•  Point	
  the	
  audience	
  to	
  
the	
  PowerPoint	
  
•  Get	
  them	
  to	
  read	
  a	
  
slide	
  
Stop	
  
•  Step	
  out	
  of	
  the	
  frame	
  
–	
  away	
  from	
  the	
  
PowerPoint	
  
•  Review	
  your	
  notes	
  –	
  
take	
  a	
  breath	
  
Withdraw	
   •  Come	
  back	
  into	
  the	
  
frame	
  -­‐	
  breathe	
  
•  Resume	
  
Re-­‐enter	
  
www.communica/ngeu.com	
  
Ques/ons	
  and	
  review	
  
Con/nue	
  to	
  develop	
  your	
  
presenta/on	
  skills	
  
www.communica/ngeu.com	
  
Download	
  our	
  stuff	
  from	
  Slideshare	
  
info@communica/ngeu.com	
  or	
  call	
  +32	
  
473	
  391890	
  
Like	
  us	
  on	
  Facebook	
  
info@communica/ngeu.com	
  or	
  call	
  +32	
  
473	
  391890	
  
For	
  more	
  informa/on	
  about	
  our	
  training	
  courses	
  	
  
info@communica/ngeu.com	
  
	
  
hqp://communica/ngeu.com/	
  
	
  
www.linkedin.com/A	
  Manasseh	
  
twiqer.com/andimanas	
  
	
  
	
  
	
  
	
  
www.communica3ngeu.com	
  
	
  
	
  
Communica/ng	
  Europe+	
  
www.communica/ngeu.com	
  

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Communicating europe+ presentation skills materials

  • 1. For  more  on  our  courses     info@communica/ngeu.com    
  • 2.    We  are  a  communica/ons  training  company  with  offices  in  London  and  Brussels.      We  train  people  to  speak  and  write  about  their  issues,  policy  areas,  products  and   services.      For  informa/on  on  how  we  can  help  to  train  you  and  your  staff  contact  us  at   info@communica/ngeu.com      You  are  welcome    to  share  these  notes  with  your  friends  and  colleagues  but  not  for   commercial  purposes.   For  more  on  our  courses     info@communica/ngeu.com     COMMUNICATING EUROPE+Communication Skills. Training. Strategy.
  • 3. Trainer  -­‐  Andrew  Manasseh   •  25  years  in  marke/ng  communica/ons   and  management.   •  Management  and  communica/on   skills  training  for  corporate  clients  in   Europe,  Asia,  Middle  East.   •  Brussels  Clients:  numerous  trade   associa/ons,  CEFIC,  EURIMA,  EACB,   EWEA,  European  Investment  Fund,   European  Investment  Bank,  AMCHAM   EU.       For  more  on  our  courses     info@communica/ngeu.com    
  • 4. Session  aims   •  Learn  how  to  tell  a  good  story  even  it’s  about   a  policy  briefing   •  Add  impact  to  your  stories  and  make  them   novel  and  memorable   •  Learn  how  to  warm  up  your  voice  and  pace   your  speech   www.communica/ngeu.com  
  • 5. Task  1   Find  someone  in  the  room  that  you  don’t  know   •  Introduce  yourself,  your  job  /tle,  company.   •  Tell  your  partner  about  your  organisa/on  –   what  does  is  exist  for?  Give  some  facts  and   figures   •  Change  roles  and  make  notes   www.communica/ngeu.com  
  • 6. Synch  your  mind  to  your  audience   www.communica/ngeu.com  
  • 7. Your  story  -­‐  elements   Tell  me  a  story   Credibility   Logic,  data     Emo/onal  connec/on   www.communica/ngeu.com  
  • 8. Task  2   •  Watch  the  two  short  videos     What  percentage  of  the  speech  is  about:   1.  Credibility   2.  Logic   3.  Emo/onal  connec/on   www.communica/ngeu.com  
  • 9. Is  your  audience  with  you?   Copyright  2015  Communica/ng  Europe+   Strategic  Communica/ons  Training   Posi/ve   but   unfamiliar   Familiar  &   posi/ve   Unfamiliar   &   nega/ve   Familiar   but   nega/ve  
  • 10. Personality  traits  drive  us   •  Steady  •  Compliant   •  Influen/al  •  Dominant   I  want  results   I  want   recogni3on   I  want   rela3onships   I  want  reason  
  • 11. Message  House   Big  Idea  –  the  one  thing  your  audience  will  remember.  The   idea  that  you  keep  repea/ng     Key  message  1   Context:     Why  am  I  telling  my   audience  this?         Key  message  2   Relevance:     Why  is  this  relevant  to   your  audience?         Key  message  3   Difference:     What  is  new  about  this   for  your  audience?         Proof  points:  data,  anecdotes  that  prove  the  key  messages  
  • 12. Messages  need  proof   Hard  proof   •  Sta/s/cs   •  Trends   •  Graphs   •  Charts   •  Percentages •  Voter turnout So?  proof   Communica/ng  Europe+  2015  
  • 13. Structure  your  story  around   what  the  audience  cares   about   www.communica/ngeu.com  
  • 14. You  have  to  move  your  audience  to  a  new  place       Story   What  do   they  think   now?   What  do   they  care   about?   What  do  you   want  them   to  think?   www.communica/ngeu.com  
  • 15. Add  the  emo/onal  connec/on   •  Personal  stories  that  demonstrate  your   ‘passion’   •  Stories  about  other  people  that  illustrate   •  Stories  that  give  insight  –  something   completely  new   www.communica/ngeu.com  
  • 16. Give  your  story  contrast,  flavour,   colour   www.communica/ngeu.com  
  • 17. Use  the  toolbox  that  is  your  voice   www.communica/ngeu.com  
  • 18. Verbal  skills   www.communica/ngeu.com   •  Enunciate  vowel  sounds   •  Consonant  sounds  –  voiced  /  unvoiced   Speak   clearly   •  Give  the  audience  signals   •  Help  to  plant  your  messages  Intona/on   •  To  emphasis  key  words  /  phrases   •  Louder,  higher,  slower!  Stress  
  • 19. Vocal  Techniques   www.communica/ngeu.com   Volume   Breathing   Eliminate   hesita/ons   Use  of  pauses   Speed   Avoid   wavering   voice  (nerves)  
  • 20. Non  verbal   Confidence   • Eye  contact  -­‐  survey   • Posture  -­‐  straight   • Hands  -­‐  express   • Movement  -­‐  controlled   No  confidence   • Eye  contact  -­‐  lack   • Posture  -­‐  defensive   • Hands  -­‐  distract   • Movement  -­‐random   www.communica/ngeu.com  
  • 21. How  important  is……?   www.communica/ngeu.com   38%   55%   7%   Impact            (Dr.  Mehranbian,  UCLA)   How  you  sound   How  you  look   What  you  say  
  • 22. You  have  to  move  your  audience  to  a  new  place       Message   What  do   they  think   now?   What  do   they  care   about?   What  do  you   want  them   to  think?   www.communica/ngeu.com  
  • 23. If  you  go  completely  blank….   •  Stop,  take  a  breath   •  Point  the  audience  to   the  PowerPoint   •  Get  them  to  read  a   slide   Stop   •  Step  out  of  the  frame   –  away  from  the   PowerPoint   •  Review  your  notes  –   take  a  breath   Withdraw   •  Come  back  into  the   frame  -­‐  breathe   •  Resume   Re-­‐enter   www.communica/ngeu.com  
  • 24. Ques/ons  and  review   Con/nue  to  develop  your   presenta/on  skills   www.communica/ngeu.com  
  • 25. Download  our  stuff  from  Slideshare   info@communica/ngeu.com  or  call  +32   473  391890  
  • 26. Like  us  on  Facebook   info@communica/ngeu.com  or  call  +32   473  391890  
  • 27. For  more  informa/on  about  our  training  courses     info@communica/ngeu.com     hqp://communica/ngeu.com/     www.linkedin.com/A  Manasseh   twiqer.com/andimanas           www.communica3ngeu.com       Communica/ng  Europe+   www.communica/ngeu.com