The presentation in its first part looks at two important principles of quality management in education:
- the opening to societal needs
- the importance of stressing the 'act' portion of the PDCA cycle.
The second part of the presentation deals with operational issues in the TQM project.
Handwritten Text Recognition for manuscripts and early printed texts
Principles of quality framework design
1. Principles of Quality-
Framework Design
Two Lessons from our experience
Anthony F. Camilleri TQM Kick Off Meeting
15th February 2012
www.efquel.org
2. A Plethora of Quality
Approaches....
EFQM
ISO Six-Sigma
Total Quality Management
ECB-Check
UNIQUe
European Standards and
Guidelines for QA in HE
EQAVET
FMECA
www.efquel.org
3. There is no such thing
as objective quality
www.efquel.org
4. Principle
A good quality approach
is based on social outcomes
www.efquel.org
5. How to do it
Need How
Avoid self-referentiality • Importance of external
review
Connect with social priorities • Involve stakeholders in
strategy
Make learning relevant • Prioritise research &
innovation
Study the environment
Open the Instiution to the • Academic not Organisational
Community autonomy
• Open Educational Resources
& Practices
Pursue minority concerns • Mainstream CSR &
www.efquel.org Accessibility
6. A look at the Quality Cycle
• Act • Plan
アク
計画
ション
チェッ
実行
ク
CHECK should be read as STUDY
• Check
in English Check implies ‚to hold back‘
(Deming, 1980)
• Do
www.efquel.org
7. A Need to Prioritise
• Act • Plan
アク
計画
ション
チェッ
実行
ク
• Check • Do
www.efquel.org
9. Prerequisites for Action
A Community Approach Appropriate Incentives
to Best Practice for Self-Improvement
Systematic Approach Adequate Support
to Improvement-Tracking and Resources
www.efquel.org
11. Specific Tasks
Two Calls for
Papers
Host
Conference
www.efquel.org
12. Principles
• Achieve maximum impact and distribution
• Resource efficiency
• Offer partners opportunity to network
beyond the project
• Ensure long-term availability of Results
• Meet ambitious but realistic targets
www.efquel.org
13. Introducing....
Innovation Forum
Thematic Pre-Events
Q&I Journal
Special Editions
www.efquel.org
14. „Principles of Quality Framework Design: Two lessons
from our experience“
THANK-YOU
for your attention
Anthony F. Camilleri
anthony@camilleri.com
http://www.slideshare.net/anthonycamilleri/
Feedback is welcome!
Released under a Creative Commons Under the following conditions:
Attribution ShareAlike 3.0 Belgium License Attribution — You must attribute the work in the
Presentation delivered at TQM Partners‘ Meeting manner specified by the author or licensor (but
15.02.2012. Torrevecchia, Italy. You are free: not in any way that suggests that they endorse
• to Share — to copy, distribute and transmit you or your use of the work).
www.efquel.org Share Alike — If you alter, transform, or build
the work
upon this work, you may distribute the resulting
www.efquel.org • to Remix — to adapt the work
work only under the same or similar license to
this one.