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Why Personality Matters
The Untold Secret Of Marketing
In the Social Media Era

Rohit Bhargava
SVP, Strategy + Marketing, Ogilvy PR
Author, Personality Not Included
Austin AMA Lunch
March, 2009
What Is Personality?


Unique
Authentic
Talkable
Wait,
Aren’t You
Going To Talk
About
Blogs?
THE FIRST BIG QUESTION:



Why is today
different from
yesterday?
Yesterday …
Today …
Our Acronym Fever …

BtoC – BtoB – CtoC – EtoC
The
Explicable
Rise Of
Social
Media
Content creation is very easy.
Virtual trust trumps all.
“Social” media can be useful.
Customer service sucks.
The Gallery Of
Extremely
Bad Social
Media Advice
Illustration courtesy of Hugh Macleod of Gaping Void


“Getting a blog is the answer.”
Giving up control
                    Sharing “control”


  “Give up control.”
“Don’t admit you’re marketing.”
“Don’t brand it.”
So …
How
Do You
Use Social
Media?
5 Ways To Use Social Media
(that actually work)
1. Learn to listen actively.
2. Find your accidental spokespeople.
3. Save money on advertising.
4. Use Real Time Communication
IMAGE REMOVED DUE TO LICENSING RESTRICTION




5. Engage instead of counting impressions.
A message from our sponsors:
Yes, we can help!
 1. Blog: http://blog.ogilvypr.com
 2. Email: rohit.bhargava@ogilvypr.com


Read our blog:         Get the Book:       Connect:




                                             Username:
                                          “rohitbhargava”
                        www.readpni.com
Are you ready
                  to see what
                  personality
                  could do for
                  your business?

Download An Exclusive Sample Chapter:
www.personalitynotincluded.com/excerpt

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Why Personality Matters