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http://online.wsj.com/article/SB10001424052970204294504576615371783795248.html#slide/1Global consulting firm Deloitte employs digital games for its Deloitte Leadership Academy, an executive education program it uses to train clients and consultants. Users receive virtual badges after completing training courses and 'unlock' more complex courses after finishing basic levels.
http://online.wsj.com/article/SB10001424052970204294504576615371783795248.html#slide/2LiveOps Inc., which runs virtual call centers, uses gamification to help improve performance of its 20,000 independent contractor call agents. It gives out virtual badges and points for tasks such as keeping calls brief and closing sales. Leaderboards let the agents compare their achievements.
Clipart source: http://www.clker.com/,
Bass Pro Shops is deploying a comprehensive mobile learning solution for store retail associatesThe program is intended to replace the current online training now accessible from a shared training workstation located in the break room of their locations. The program places Apple iPad2 tablet devices into each retail location and currently supports all of their sales professionals who sell the BPS Tracker boats and accessories (the most popular boat sold in America). This program is currently in the latter stages of their official "mobile learning pilot" and will actually be moving into production in July across the company.Source:Robert Gadd, OnPoint Digital Inc.
http://www.ecrmguide.com/article.php/3903086http://news.idg.no/cw/art.cfm?id=CDE684FF-1A64-6A71-CE7D0AC7249C8797http://gigaom.com/collaboration/salesforce-embraces-chatter-to-obliterate-and-remake-itself/Salesforce finds that its business is being led by active employees who push the company from within, regardless of their job title. Benioff said this is the vision he had two years ago when he first imagined Chatter and now he believes it is the way of the future for companies.“Salesforce.com has developed an analytics tool to monitor employees' use of the Chatter social-networking platform so that it can offer additional compensation to workers who make valuable contributions” Marc Benioff