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Implemen'ng	
  Lean	
  Startup	
  
Twi$er:@ChetanChawla	
  	
  
MBA,	
  Ph.D.	
  
North	
  Central	
  College	
  
Email:	
  chetanchawla@gmail.com	
  	
  	
  
	
  
2016 Ideas to Profits – Entrepreneurship & Small Business Conference
May 21, 2016 – Wentz Concert Hall
#IdeasToProfits	
  
Supply	
  Push	
  or	
  Demand	
  Pull?	
  
h;ps://marketoonist.com/2013/04/target-­‐market-­‐2.html	
  	
  
#IdeasToProfits	
  
Why	
  Do	
  Startups	
  Fail?	
  (CB	
  insights)	
  
•  No	
  market	
  need:	
  42	
  %	
  
•  Ran	
  out	
  of	
  cash:	
  29	
  %	
  
•  Not	
  the	
  right	
  team:	
  23	
  %	
  
•  Got	
  outcompeted:	
  19	
  %	
  
•  Pricing/cost	
  issues:	
  18	
  %	
  
	
  
	
  
	
  
	
  
	
  
	
  
h;ps://www.cbinsights.com/blog/startup-­‐failure-­‐post-­‐mortem/	
  	
  
h;ps://www.cbinsights.com/blog/startup-­‐failure-­‐reasons-­‐top/	
  	
  
	
  	
  
#IdeasToProfits	
  
Lean	
  Startup 	
  	
  
•  Based	
  on	
  book	
  by	
  Eric	
  Ries	
  
•  Goal:	
  	
  
“make	
  what	
  people	
  want.”	
  
-­‐  Paul	
  Graham	
  
	
  
#IdeasToProfits	
  
Key	
  Principles	
  
1.  Entrepreneurs	
  are	
  everywhere	
  
2.  Entrepreneurship	
  is	
  management	
  
3.  Validated	
  learning	
  	
  
4.  Innova'on	
  accoun'ng	
  
5.  Build	
  –	
  Measure	
  –	
  Learn	
  
	
  
h;p://theleanstartup.com/principles	
  	
  
#IdeasToProfits	
  
Entrepreneurs	
  Are	
  Everywhere	
  
•  Startups	
  create	
  value	
  under	
  condi'ons	
  of	
  
uncertainty	
  
•  i.e.	
  
① 	
  Not	
  specific	
  to	
  industry/sector	
  
② 	
  May	
  focus	
  on	
  “social	
  value”	
  crea'on	
  
③ 	
  Face	
  uncertainty	
  
④ 	
  Startup	
  =	
  Experiment	
  =	
  Hypothesis*	
  tes'ng	
  
	
  
*	
  A	
  testable	
  statement/proposi'on.	
  	
  
	
  
#IdeasToProfits	
  
#1	
  Entrepreneurs	
  	
  Are	
  Everywhere	
  
Entrepreneurship	
  is	
  Management	
  
① Incorporate	
  “science”	
  into	
  management	
  of	
  
uncertainty	
  	
  
② Goal:	
  create	
  systems/ins'tu'ons,	
  not	
  just	
  a	
  
product/service	
  
③ Need	
  adaptability	
  due	
  to	
  condi'ons	
  of	
  
extreme	
  uncertainty	
  
#IdeasToProfits	
  
#2	
  Entrepreneurship	
  is	
  Management	
  
Validated	
  Learning	
  
① Goal:	
  proving	
  the	
  viability	
  of	
  the	
  company’s	
  
business	
  model,	
  what	
  investors	
  call	
  “trac'on.”	
  	
  
② Measure	
  of	
  progress	
  =	
  validated	
  learning	
  about	
  
customers.	
  
③ Valida'on	
  =	
  data	
  that	
  demonstrates	
  that	
  the	
  key	
  
risks	
  in	
  the	
  business	
  have	
  been	
  addressed	
  by	
  the	
  
current	
  product.	
  
④ Anything	
  that	
  doesn’t	
  help	
  you	
  learn	
  what	
  
customers	
  want	
  è	
  Waste.	
  
	
  
h;p://www.startuplessonslearned.com/2009/04/validated-­‐learning-­‐about-­‐customers.html	
  	
  
#3	
  Validated	
  Learning	
  
#IdeasToProfits	
  
Innova'on	
  Accoun'ng	
  
① MVP	
  =	
  Minimum	
  Viable	
  Product	
  è	
  test	
  how	
  
customers	
  behave	
  now	
  
② Experiment	
  to	
  test	
  if	
  value	
  created	
  can	
  be	
  
increased	
  
③ Pivot	
  or	
  Persevere	
  
	
  
#4	
  Innova'on	
  Accoun'ng	
  
#IdeasToProfits	
  
Build-­‐Measure-­‐Learn	
  
#IdeasToProfits	
  
#5	
  Build-­‐Measure-­‐Learn	
  
The	
  Pivot	
  
#IdeasToProfits	
  
#5	
  Build-­‐Measure-­‐Learn	
  
Pivot	
  
•  Build	
  –	
  Measure	
  –	
  Learn	
  	
  
•  Choice:	
  	
  Persevere	
  OR	
  Pivot	
  
•  If	
  your	
  hypothesis	
  (e.g.	
  x	
  customers	
  value	
  our	
  
y	
  product)	
  is	
  wrong	
  è	
  pivot	
  
#IdeasToProfits	
  
#5	
  Build-­‐Measure-­‐Learn	
  
Pivot	
  –	
  must	
  be	
  jus'fied	
  
#IdeasToProfits	
  
#5	
  Build-­‐Measure-­‐Learn	
  
Goal	
  =	
  Fast	
  Learning	
  
Reduce	
  'me	
  
between	
  pivots	
  
Get	
  to	
  
Product-­‐
Market	
  fit	
  
fast	
  
Before	
  you	
  
run	
  out	
  of	
  $	
  
#IdeasToProfits	
  
To	
  Avoid	
  
•  Achieving	
  Failure	
  
=	
  Successfully	
  (on	
  'me/budget)	
  building	
  
product/service	
  that	
  no	
  one	
  wants	
  
#IdeasToProfits	
  
#IdeasToProfits	
  
#IdeasToProfits	
  
#IdeasToProfits	
  
First	
  Step	
  
•  Business	
  Model	
  Canvas	
  
•  Describe,	
  Challenge,	
  Test	
  Key	
  Assump'ons.	
  
#IdeasToProfits	
  
Business	
  Model	
  Canvas	
  =	
  Key	
  Drivers	
  	
  
•  Customer	
  Segments:	
  Who	
  are	
  the	
  customers?	
  What	
  do	
  they	
  think?	
  See?	
  
Feel?	
  Do?	
  
•  Value	
  ProposiMons:	
  What’s	
  compelling	
  about	
  the	
  proposi'on?	
  Why	
  do	
  
customers	
  buy,	
  use?	
  
•  Channels:	
  How	
  are	
  these	
  proposi'ons	
  promoted,	
  sold	
  and	
  delivered?	
  
Why?	
  Is	
  it	
  working?	
  
•  Customer	
  RelaMonships:	
  How	
  do	
  you	
  interact	
  with	
  the	
  customer	
  through	
  
their	
  ‘journey’?	
  
•  Revenue	
  Streams:	
  How	
  does	
  the	
  business	
  earn	
  revenue	
  from	
  the	
  value	
  
proposi'ons?	
  
•  Key	
  AcMviMes:	
  What	
  uniquely	
  strategic	
  things	
  does	
  the	
  business	
  do	
  to	
  
deliver	
  its	
  proposi'on?	
  
•  Key	
  Resources:	
  What	
  unique	
  strategic	
  assets	
  must	
  the	
  business	
  have	
  to	
  
compete?	
  
•  Key	
  Partnerships:	
  What	
  can	
  the	
  company	
  not	
  do	
  so	
  it	
  can	
  focus	
  on	
  its	
  Key	
  
Ac'vi'es?	
  
•  Cost	
  Structure:	
  What	
  are	
  the	
  business’	
  major	
  cost	
  drivers?	
  How	
  are	
  they	
  
linked	
  to	
  revenue?	
  
h;p://www.alexandercowan.com/business-­‐model-­‐canvas-­‐templates/	
  	
  
#IdeasToProfits	
  
#IdeasToProfits	
  
#IdeasToProfits	
  
#IdeasToProfits	
  
#IdeasToProfits	
  
Learning	
  without	
  MVP	
  (Minimum	
  Viable	
  Product)	
  	
  
•  Do	
  MVE	
  (Minimum	
  Viable	
  Experiments)	
  
•  How?	
  
1)  Customer	
  interviews	
  
2)  Landing	
  Page	
  Tests	
  
3)  Undercover	
  compe'tor	
  studies	
  
4)  Concierge/	
  Wizard	
  of	
  Oz	
  (e.g.	
  Zappos)	
  
5)  Prototypes	
  
6)  A/B	
  tests	
  
#IdeasToProfits	
  
Exercise:	
  	
  
For	
  Your	
  Venture	
  
I.  Fill	
  out	
  the	
  Lean/	
  Business	
  Model	
  Canvas	
  for	
  
your	
  business.	
  
II.  Assump'on/hypotheses	
  tes'ng:	
  
•  What	
  are	
  our	
  assump'ons?	
  
•  What	
  is	
  the	
  riskiest	
  assump'on?	
  
•  How	
  can	
  we	
  validate/	
  invalidate	
  the	
  riskiest	
  
assump'on	
  quickly?	
  
	
  
#IdeasToProfits	
  
#IdeasToProfits	
  
Business	
  Model	
  Canvas	
  =	
  Key	
  Drivers	
  	
  
•  Customer	
  Segments:	
  Who	
  are	
  the	
  customers?	
  What	
  do	
  they	
  think?	
  See?	
  
Feel?	
  Do?	
  
•  Value	
  ProposiMons:	
  What’s	
  compelling	
  about	
  the	
  proposi'on?	
  Why	
  do	
  
customers	
  buy,	
  use?	
  
•  Channels:	
  How	
  are	
  these	
  proposi'ons	
  promoted,	
  sold	
  and	
  delivered?	
  
Why?	
  Is	
  it	
  working?	
  
•  Customer	
  RelaMonships:	
  How	
  do	
  you	
  interact	
  with	
  the	
  customer	
  through	
  
their	
  ‘journey’?	
  
•  Revenue	
  Streams:	
  How	
  does	
  the	
  business	
  earn	
  revenue	
  from	
  the	
  value	
  
proposi'ons?	
  
•  Key	
  AcMviMes:	
  What	
  uniquely	
  strategic	
  things	
  does	
  the	
  business	
  do	
  to	
  
deliver	
  its	
  proposi'on?	
  
•  Key	
  Resources:	
  What	
  unique	
  strategic	
  assets	
  must	
  the	
  business	
  have	
  to	
  
compete?	
  
•  Key	
  Partnerships:	
  What	
  can	
  the	
  company	
  not	
  do	
  so	
  it	
  can	
  focus	
  on	
  its	
  Key	
  
Ac'vi'es?	
  
•  Cost	
  Structure:	
  What	
  are	
  the	
  business’	
  major	
  cost	
  drivers?	
  How	
  are	
  they	
  
linked	
  to	
  revenue?	
  
h;p://www.alexandercowan.com/business-­‐model-­‐canvas-­‐templates/	
  	
  
#IdeasToProfits	
  
Sources	
  
•  Eric	
  Ries’:	
  	
  
1.  Presenta'ons
h;p://www.slideshare.net/startuplessonslearned/2011-­‐10-­‐12-­‐eric-­‐ries-­‐lean-­‐startup-­‐web-­‐20-­‐
expo-­‐ny-­‐keynote	
  	
  
2.  Website:	
  h;p://theleanstartup.com/	
  	
  
•  Steve	
  Blank	
  
1.  Why	
  the	
  Lean	
  Startup	
  Changes	
  Everything:	
  
h;ps://hbr.org/2013/05/why-­‐the-­‐lean-­‐start-­‐up-­‐changes-­‐everything	
  	
  
2.  Website:	
  h;ps://steveblank.com/	
  	
  
#IdeasToProfits	
  

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Lean startup workshop

  • 1. Implemen'ng  Lean  Startup   Twi$er:@ChetanChawla     MBA,  Ph.D.   North  Central  College   Email:  chetanchawla@gmail.com         2016 Ideas to Profits – Entrepreneurship & Small Business Conference May 21, 2016 – Wentz Concert Hall #IdeasToProfits  
  • 2. Supply  Push  or  Demand  Pull?   h;ps://marketoonist.com/2013/04/target-­‐market-­‐2.html     #IdeasToProfits  
  • 3. Why  Do  Startups  Fail?  (CB  insights)   •  No  market  need:  42  %   •  Ran  out  of  cash:  29  %   •  Not  the  right  team:  23  %   •  Got  outcompeted:  19  %   •  Pricing/cost  issues:  18  %               h;ps://www.cbinsights.com/blog/startup-­‐failure-­‐post-­‐mortem/     h;ps://www.cbinsights.com/blog/startup-­‐failure-­‐reasons-­‐top/         #IdeasToProfits  
  • 4. Lean  Startup     •  Based  on  book  by  Eric  Ries   •  Goal:     “make  what  people  want.”   -­‐  Paul  Graham     #IdeasToProfits  
  • 5. Key  Principles   1.  Entrepreneurs  are  everywhere   2.  Entrepreneurship  is  management   3.  Validated  learning     4.  Innova'on  accoun'ng   5.  Build  –  Measure  –  Learn     h;p://theleanstartup.com/principles     #IdeasToProfits  
  • 6. Entrepreneurs  Are  Everywhere   •  Startups  create  value  under  condi'ons  of   uncertainty   •  i.e.   ①   Not  specific  to  industry/sector   ②   May  focus  on  “social  value”  crea'on   ③   Face  uncertainty   ④   Startup  =  Experiment  =  Hypothesis*  tes'ng     *  A  testable  statement/proposi'on.       #IdeasToProfits   #1  Entrepreneurs    Are  Everywhere  
  • 7. Entrepreneurship  is  Management   ① Incorporate  “science”  into  management  of   uncertainty     ② Goal:  create  systems/ins'tu'ons,  not  just  a   product/service   ③ Need  adaptability  due  to  condi'ons  of   extreme  uncertainty   #IdeasToProfits   #2  Entrepreneurship  is  Management  
  • 8. Validated  Learning   ① Goal:  proving  the  viability  of  the  company’s   business  model,  what  investors  call  “trac'on.”     ② Measure  of  progress  =  validated  learning  about   customers.   ③ Valida'on  =  data  that  demonstrates  that  the  key   risks  in  the  business  have  been  addressed  by  the   current  product.   ④ Anything  that  doesn’t  help  you  learn  what   customers  want  è  Waste.     h;p://www.startuplessonslearned.com/2009/04/validated-­‐learning-­‐about-­‐customers.html     #3  Validated  Learning   #IdeasToProfits  
  • 9. Innova'on  Accoun'ng   ① MVP  =  Minimum  Viable  Product  è  test  how   customers  behave  now   ② Experiment  to  test  if  value  created  can  be   increased   ③ Pivot  or  Persevere     #4  Innova'on  Accoun'ng   #IdeasToProfits  
  • 10. Build-­‐Measure-­‐Learn   #IdeasToProfits   #5  Build-­‐Measure-­‐Learn  
  • 11. The  Pivot   #IdeasToProfits   #5  Build-­‐Measure-­‐Learn  
  • 12. Pivot   •  Build  –  Measure  –  Learn     •  Choice:    Persevere  OR  Pivot   •  If  your  hypothesis  (e.g.  x  customers  value  our   y  product)  is  wrong  è  pivot   #IdeasToProfits   #5  Build-­‐Measure-­‐Learn  
  • 13. Pivot  –  must  be  jus'fied   #IdeasToProfits   #5  Build-­‐Measure-­‐Learn  
  • 14. Goal  =  Fast  Learning   Reduce  'me   between  pivots   Get  to   Product-­‐ Market  fit   fast   Before  you   run  out  of  $   #IdeasToProfits  
  • 15. To  Avoid   •  Achieving  Failure   =  Successfully  (on  'me/budget)  building   product/service  that  no  one  wants   #IdeasToProfits  
  • 19. First  Step   •  Business  Model  Canvas   •  Describe,  Challenge,  Test  Key  Assump'ons.   #IdeasToProfits  
  • 20. Business  Model  Canvas  =  Key  Drivers     •  Customer  Segments:  Who  are  the  customers?  What  do  they  think?  See?   Feel?  Do?   •  Value  ProposiMons:  What’s  compelling  about  the  proposi'on?  Why  do   customers  buy,  use?   •  Channels:  How  are  these  proposi'ons  promoted,  sold  and  delivered?   Why?  Is  it  working?   •  Customer  RelaMonships:  How  do  you  interact  with  the  customer  through   their  ‘journey’?   •  Revenue  Streams:  How  does  the  business  earn  revenue  from  the  value   proposi'ons?   •  Key  AcMviMes:  What  uniquely  strategic  things  does  the  business  do  to   deliver  its  proposi'on?   •  Key  Resources:  What  unique  strategic  assets  must  the  business  have  to   compete?   •  Key  Partnerships:  What  can  the  company  not  do  so  it  can  focus  on  its  Key   Ac'vi'es?   •  Cost  Structure:  What  are  the  business’  major  cost  drivers?  How  are  they   linked  to  revenue?   h;p://www.alexandercowan.com/business-­‐model-­‐canvas-­‐templates/     #IdeasToProfits  
  • 25. Learning  without  MVP  (Minimum  Viable  Product)     •  Do  MVE  (Minimum  Viable  Experiments)   •  How?   1)  Customer  interviews   2)  Landing  Page  Tests   3)  Undercover  compe'tor  studies   4)  Concierge/  Wizard  of  Oz  (e.g.  Zappos)   5)  Prototypes   6)  A/B  tests   #IdeasToProfits  
  • 26. Exercise:     For  Your  Venture   I.  Fill  out  the  Lean/  Business  Model  Canvas  for   your  business.   II.  Assump'on/hypotheses  tes'ng:   •  What  are  our  assump'ons?   •  What  is  the  riskiest  assump'on?   •  How  can  we  validate/  invalidate  the  riskiest   assump'on  quickly?     #IdeasToProfits  
  • 28. Business  Model  Canvas  =  Key  Drivers     •  Customer  Segments:  Who  are  the  customers?  What  do  they  think?  See?   Feel?  Do?   •  Value  ProposiMons:  What’s  compelling  about  the  proposi'on?  Why  do   customers  buy,  use?   •  Channels:  How  are  these  proposi'ons  promoted,  sold  and  delivered?   Why?  Is  it  working?   •  Customer  RelaMonships:  How  do  you  interact  with  the  customer  through   their  ‘journey’?   •  Revenue  Streams:  How  does  the  business  earn  revenue  from  the  value   proposi'ons?   •  Key  AcMviMes:  What  uniquely  strategic  things  does  the  business  do  to   deliver  its  proposi'on?   •  Key  Resources:  What  unique  strategic  assets  must  the  business  have  to   compete?   •  Key  Partnerships:  What  can  the  company  not  do  so  it  can  focus  on  its  Key   Ac'vi'es?   •  Cost  Structure:  What  are  the  business’  major  cost  drivers?  How  are  they   linked  to  revenue?   h;p://www.alexandercowan.com/business-­‐model-­‐canvas-­‐templates/     #IdeasToProfits  
  • 29. Sources   •  Eric  Ries’:     1.  Presenta'ons h;p://www.slideshare.net/startuplessonslearned/2011-­‐10-­‐12-­‐eric-­‐ries-­‐lean-­‐startup-­‐web-­‐20-­‐ expo-­‐ny-­‐keynote     2.  Website:  h;p://theleanstartup.com/     •  Steve  Blank   1.  Why  the  Lean  Startup  Changes  Everything:   h;ps://hbr.org/2013/05/why-­‐the-­‐lean-­‐start-­‐up-­‐changes-­‐everything     2.  Website:  h;ps://steveblank.com/     #IdeasToProfits