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Email Marketing Industry overview & trends Presented By: Don Farrell – MD Circulator
	Email Marketing Stats - 2009 97% of all Internet users use email .  If it was a country, its 1.4 billion users would make it the largest country But as a marketing medium? Email marketing will generate an ROI of $48 for every dollar spent on it  this year, outperforming all other direct marketing channels .  ,[object Object]
Microsoft x 4 (DMA Oct 18 2008)
        Email Marketing Stats Email delivers one of the lowest costs per order. Email's ROI index is 70 % higher than any other direct-response marketing vehicle - DMA, 2008 Sharing of information (viral)   78%  of people email their friends links to information they wish to share 22% share through social media
	What Medium can’t you give up? Email and text messaging (both 26%) are the activities “least likely to be given up for a week"
	Growth Trends: Social Networking v Email v SMS ,[object Object]
23% of US internet users report using email more often over the past 6 months
21% of US internet users report using text messaging more often over the past 6 months,[object Object]
Followed by 17% who prefer direct mail promotions – down 8.6%
More than half of online consumers have made a purchase as the direct result of an email more than any other online communication channel,[object Object]
        Future of the medium ?  Positive  34% of marketers believe email will become more effective over the next two years  Why ?  74% believe the content is getting more relevant 58% see email as an integral part of their multichannel activities 44% believe customers prefer email as a marketing channel Negative  ,[object Object],>Inbox Overload
        Ireland – 2009 – Average open rates  17% of Irish Marketers are seeing open rates of over 51%  Q – what factors influence open rates ?  A – Subject Line, Timing, Frequency & quality of previous campaigns
        Email Examples - The Good Clear and well defined supporting cta’s  ( also in HTML)  Personalisation Main CTA is well positioned and is HTML (people can see / click it even if they don’t download the images) Full Company Details and Opt Out
	Email Examples - The Bad & The Ugly ..
       Image downloading - Get a good mix of images & html Images Downloaded  Images Not Downloaded
Emails sent via Circulator (Ireland 07 - 09)
          What email clients do people use ?  Email sent to 27k European Business Addresses – Sector Energy  - Feb 09   A recent campaign to an ‘Online Marketing’ audience - 10% opened it on an iPhone
        Integrate email & mobile marketing  ,[object Object]
42% of 18– 34 year olds, and 33% of 35-44-year olds, say they are interested in receiving marketing messages on their phones‘Text’ your email address to 51xxx to:  ,[object Object]

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Email Marketing Workshop Don Farrell Circulator

  • 1. Email Marketing Industry overview & trends Presented By: Don Farrell – MD Circulator
  • 2.
  • 3. Microsoft x 4 (DMA Oct 18 2008)
  • 4. Email Marketing Stats Email delivers one of the lowest costs per order. Email's ROI index is 70 % higher than any other direct-response marketing vehicle - DMA, 2008 Sharing of information (viral) 78% of people email their friends links to information they wish to share 22% share through social media
  • 5. What Medium can’t you give up? Email and text messaging (both 26%) are the activities “least likely to be given up for a week"
  • 6.
  • 7. 23% of US internet users report using email more often over the past 6 months
  • 8.
  • 9. Followed by 17% who prefer direct mail promotions – down 8.6%
  • 10.
  • 11.
  • 12. Ireland – 2009 – Average open rates 17% of Irish Marketers are seeing open rates of over 51% Q – what factors influence open rates ? A – Subject Line, Timing, Frequency & quality of previous campaigns
  • 13. Email Examples - The Good Clear and well defined supporting cta’s ( also in HTML) Personalisation Main CTA is well positioned and is HTML (people can see / click it even if they don’t download the images) Full Company Details and Opt Out
  • 14. Email Examples - The Bad & The Ugly ..
  • 15. Image downloading - Get a good mix of images & html Images Downloaded Images Not Downloaded
  • 16. Emails sent via Circulator (Ireland 07 - 09)
  • 17. What email clients do people use ? Email sent to 27k European Business Addresses – Sector Energy - Feb 09 A recent campaign to an ‘Online Marketing’ audience - 10% opened it on an iPhone
  • 18.
  • 19.
  • 21.
  • 22. Small changes can make a big difference
  • 23. Good news - most marketers don’tDesign Segment Test Delivery Analyse
  • 24.
  • 25. Questions & Answers Text ‘circulator’ followed by your ‘email address’ to 51444 Visit www.circulator.com Mail: don@circulator.com

Editor's Notes

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