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Presentation
   Skills
Jennifer L. Peel, Ph.D.
        Director of Education
 Office of Graduate Medical Education
While hard work and good ideas are essential to success, your
ability to express those ideas and get others to join you is just
as important. Much of this verbal expression will be one on
one or in small groups, but periodically you will be involved
in more formal and public speaking in front of larger numbers.
If this thought makes you nervous, you are not alone. Many
speakers lack the skills and confidence to make effetcive
presentations. We have all been victims of speakers who put
us to sleep. Despite knowing how ineffective many speakers
are, many of us have found that, despite the best intentions, we
haven’t fared much better. We knew the topic and the ideas
were written down, but the presentation still didn’t go well.
Was it the way you delivered the presentation? Was it because
the audience didn’t seem interested?
“The biggest problem with
communication is the illusion
that it has been accomplished.”
          -George Bernard Shaw
What was wrong
  with that?
What is your vision of
the ideal presenter in
  our environment?
Self-Assessment

  +        Δ
“I always think a great speaker
convinces us not by force of
reasoning but because he is
visibly enjoying the beliefs he
wants us to accept.”
             -W.B. Yeats
Objectives for Today
   By the end of the session, participants will
    be able to…
       utilize eye contact, body language and voice
        to their advantage in a presentation,
       apply the 3 A‟s in preparing content for a
        presentation,
       develop visual aids that reflect good
        instructional design properties, and
       respond to questions in an effective manner.
General Competencies
   Interpersonal Communication
   Professionalism
   Practice-Based Learning & Improvement
Podium Panic
For some people, the
thought of giving a
presentation is more
frightening than falling off
a cliff, financial difficulties,
snakes and even death.
Dealing with Podium Panic

 Audiences   are forgiving
 Nervousness is usually invisible
 Be yourself
 Practice deep breathing/
  visualization techniques
 Begin in your comfort zone
 Check   out the room in advance
 Concentrate on the message
 Begin with a slow, well prepared
  intro; have a confident and clear
  conclusion
 Be prepared and practice
Eye Contact
 Never let them out of your sight.
 Looking them in the eye makes them
  feel that they are influencing what you
  say.
 Eye contact allows the presentation to
  approximate conversation—the
  audience feels much more involved.
Body Language
NO-NO’s
 Lean on or grip the podium
 Rock or sway in place
 Stand immobile
 Use a single gesture repeatedly
 Examine or bite your fingernails
Body Language
NO-NO’s
 Cross your arms in front of your chest

 Use obviously practiced or stilted
  gestures
 Chew gum or eat candy

 Click or tap your pen, pencil or pointer
Body Language
NO-NO’s
 Lean into the microphone
 Shuffle your notes unnecessarily
 Tighten your tie or otherwise play with
  your clothing
 Crack your knuckles
 Jangle change or key in your pocket
Voice
   Voice Intelligibility      Voice Variability
     Articulation               Rate of speech

     Pronunciation              Volume
     Vocalized                  Pitch or tone
      pauses
                                 Emphasis
     Overuse of stock
      expressions
     Substandard
      grammar
Preparing Content
             3 A‟s
 Analyze  your AUDIENCE.
 Define what ACTION you want
  them to take.
 Arrange your ARGUMENT to move
  them.
Analyze Your Audience
 What are their names, titles,
  backgrounds, reasons for attending,
  etc…?
 What are their big concerns?

 What are their objectives, fears, hot
  buttons, and attitudes?
Analyze Your Audience
 What is their perception of you
  and your institution?
 What are their questions likely to
  be?
 What is personally at stake for
  them?
 How much detail do they need?
Define What Action
 What   action do you want the
  audience to take?
 Define it in terms of the audience.

 What will they feel, believe, and do
  after hearing your talk?
Arranging Your Argument

1.   Shake hands with the audience.
2.   Get to the point.
3.   Present your theme.
4.   Tell „Em3.
5.   Develop your agenda point by point.
6.   Summarize and recommend.
Your turn!
Visual Aids
Visual Aids
(not the stars of
   the show)
Design Concepts

•Big
•Simple
•Clear
Big
•Should be able to read
everything from the back row
•At least 28 pt, preferably 36
•Use the floor test
Simple

•No more than 6 lines
•No more than 7 words per
line
Clear
•Arial or Helvetica
•Blue background with yellow text
•Avoid overuse of red, shadows,
animation and transitions
•Beware of busy backgrounds
Clear
•Clip art should add to the content
•Ditto on sound clips
•Use a different background only
to emphasize one slide
Your turn!
Questions & Answers

“Does anyone have any
 questions for my answers?”
             -Henry Kissinger
Questions & Answers
 Beginning   of a whole new
  interactive presentation
 Opportunity to make a point

 Most presentations are won or
  lost here
Questions & Answers
   Anticipate lines of       Don‟t repeat negative
    questioning                questions
   Rehearse                  Clarify question
   Don‟t rank questions      Defer to experts
   Keep answers brief        Move your eyes off
   Be honest—don‟t BS         questioner
   Avoid negative words      If negative, end your
                               response focused on
                               somebody else
THE RULE

 NEVER argue
with a member of
 the audience.
Instead…
   Look at the questioner.
   Remain neutral and attentive.
   Listen to the whole question.
   Pause before you respond.
   Address the questioner, then move your
    eyes to others.
Easy as A B C
“I can‟t Answer that
 question Because …,
 but I Can tell you…”
Self-Assessment

  +        Δ
“Better to keep your
mouth shut and appear
ignorant than open it
and remove all doubt.”
             -Mark Twain
Objectives for Today
   By the end of the session, participants will
    be able to…
       utilize eye contact, body language and voice
        to their advantage in a presentation,
       apply the 3 A‟s in preparing content for a
        presentation,
       develop visual aids that reflect good
        instructional design properties, and
       respond to questions in an effective manner.
“Make sure you have finished
speaking before your audience
has finished listening.”
        -Dorothy Sarnoff

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Presentation skills

  • 1. Presentation Skills Jennifer L. Peel, Ph.D. Director of Education Office of Graduate Medical Education
  • 2. While hard work and good ideas are essential to success, your ability to express those ideas and get others to join you is just as important. Much of this verbal expression will be one on one or in small groups, but periodically you will be involved in more formal and public speaking in front of larger numbers. If this thought makes you nervous, you are not alone. Many speakers lack the skills and confidence to make effetcive presentations. We have all been victims of speakers who put us to sleep. Despite knowing how ineffective many speakers are, many of us have found that, despite the best intentions, we haven’t fared much better. We knew the topic and the ideas were written down, but the presentation still didn’t go well. Was it the way you delivered the presentation? Was it because the audience didn’t seem interested?
  • 3. “The biggest problem with communication is the illusion that it has been accomplished.” -George Bernard Shaw
  • 4. What was wrong with that?
  • 5. What is your vision of the ideal presenter in our environment?
  • 7. “I always think a great speaker convinces us not by force of reasoning but because he is visibly enjoying the beliefs he wants us to accept.” -W.B. Yeats
  • 8. Objectives for Today  By the end of the session, participants will be able to…  utilize eye contact, body language and voice to their advantage in a presentation,  apply the 3 A‟s in preparing content for a presentation,  develop visual aids that reflect good instructional design properties, and  respond to questions in an effective manner.
  • 9. General Competencies  Interpersonal Communication  Professionalism  Practice-Based Learning & Improvement
  • 10. Podium Panic For some people, the thought of giving a presentation is more frightening than falling off a cliff, financial difficulties, snakes and even death.
  • 11. Dealing with Podium Panic  Audiences are forgiving  Nervousness is usually invisible  Be yourself  Practice deep breathing/ visualization techniques  Begin in your comfort zone
  • 12.  Check out the room in advance  Concentrate on the message  Begin with a slow, well prepared intro; have a confident and clear conclusion  Be prepared and practice
  • 13. Eye Contact  Never let them out of your sight.  Looking them in the eye makes them feel that they are influencing what you say.  Eye contact allows the presentation to approximate conversation—the audience feels much more involved.
  • 14. Body Language NO-NO’s  Lean on or grip the podium  Rock or sway in place  Stand immobile  Use a single gesture repeatedly  Examine or bite your fingernails
  • 15. Body Language NO-NO’s  Cross your arms in front of your chest  Use obviously practiced or stilted gestures  Chew gum or eat candy  Click or tap your pen, pencil or pointer
  • 16. Body Language NO-NO’s  Lean into the microphone  Shuffle your notes unnecessarily  Tighten your tie or otherwise play with your clothing  Crack your knuckles  Jangle change or key in your pocket
  • 17. Voice  Voice Intelligibility  Voice Variability  Articulation  Rate of speech  Pronunciation  Volume  Vocalized  Pitch or tone pauses  Emphasis  Overuse of stock expressions  Substandard grammar
  • 18. Preparing Content 3 A‟s  Analyze your AUDIENCE.  Define what ACTION you want them to take.  Arrange your ARGUMENT to move them.
  • 19. Analyze Your Audience  What are their names, titles, backgrounds, reasons for attending, etc…?  What are their big concerns?  What are their objectives, fears, hot buttons, and attitudes?
  • 20. Analyze Your Audience  What is their perception of you and your institution?  What are their questions likely to be?  What is personally at stake for them?  How much detail do they need?
  • 21. Define What Action  What action do you want the audience to take?  Define it in terms of the audience.  What will they feel, believe, and do after hearing your talk?
  • 22. Arranging Your Argument 1. Shake hands with the audience. 2. Get to the point. 3. Present your theme. 4. Tell „Em3. 5. Develop your agenda point by point. 6. Summarize and recommend.
  • 25. Visual Aids (not the stars of the show)
  • 27. Big •Should be able to read everything from the back row •At least 28 pt, preferably 36 •Use the floor test
  • 28. Simple •No more than 6 lines •No more than 7 words per line
  • 29. Clear •Arial or Helvetica •Blue background with yellow text •Avoid overuse of red, shadows, animation and transitions •Beware of busy backgrounds
  • 30. Clear •Clip art should add to the content •Ditto on sound clips •Use a different background only to emphasize one slide
  • 31.
  • 33. Questions & Answers “Does anyone have any questions for my answers?” -Henry Kissinger
  • 34. Questions & Answers  Beginning of a whole new interactive presentation  Opportunity to make a point  Most presentations are won or lost here
  • 35. Questions & Answers  Anticipate lines of  Don‟t repeat negative questioning questions  Rehearse  Clarify question  Don‟t rank questions  Defer to experts  Keep answers brief  Move your eyes off  Be honest—don‟t BS questioner  Avoid negative words  If negative, end your response focused on somebody else
  • 36. THE RULE NEVER argue with a member of the audience.
  • 37. Instead…  Look at the questioner.  Remain neutral and attentive.  Listen to the whole question.  Pause before you respond.  Address the questioner, then move your eyes to others.
  • 38. Easy as A B C “I can‟t Answer that question Because …, but I Can tell you…”
  • 40. “Better to keep your mouth shut and appear ignorant than open it and remove all doubt.” -Mark Twain
  • 41. Objectives for Today  By the end of the session, participants will be able to…  utilize eye contact, body language and voice to their advantage in a presentation,  apply the 3 A‟s in preparing content for a presentation,  develop visual aids that reflect good instructional design properties, and  respond to questions in an effective manner.
  • 42. “Make sure you have finished speaking before your audience has finished listening.” -Dorothy Sarnoff