SlideShare una empresa de Scribd logo
1 de 34
Descargar para leer sin conexión
www.flickr.com/photos/traftery/4623735769
How do you direct
                                       other’s thinking?




SalesChannel Europe ©2010 All rights reserved
                                          www.flickr.com/photos/pursuethepassion/3822008906
How do you get
                                       them to follow your
                                       recommendations?




SalesChannel Europe ©2010 All rights reserved   www.flickr.com/photos/1suisse/3504595493
Get them to say “Smart idea!”

                  SalesChannel Europe ©2010 All rights reserved
                                                              www.flickr.com/photos/pursuethepassion/3822092094
the
Problem
Getting your message across
Compliance vs commitment
Hoping for change
Building Trust do you bring about change?
Question: How




                                            9
Question: How do build trust?




         Answer: The “R-Factor”
Irrelevant
Question: How do you become relevant?




                                        12
Go where they live




                     www.flickr.com/photos/abardwell/2722623053
the
Solution
Change your thinking




     www.flickr.com/photos/oriol_gascon/2172565951
Fresh perspectives

                     16
Selling Your Ideas

          You

     Your Company

   Products & Services

                         17
Question: What is Persuasion?

Persuade = Influence to take to action
           Convince

     •   Accept            • Buy in
     •   Agree             • Commitment
     •   Change mind       • Commitment to
     •   Move position       take action



          Thinking              Behaviour

                                             18
1 2
                                        Game
                                     changing
                                        ideas
  SalesChannel Europe ©2010 All rights reserved
3 Ideas for Today



  1         Asking Questions in Colour




  2         The Psychology of Change



            Story Telling

                    SalesChannel Europe ©2010 All rights reserved
Questions




SalesChannel Europe ©2010 All rights reserved
                     www.mylawyer.net/Medical%20Malpractice%20Lawyer/Stethescope%20B&W.jpg
Building Trust




   “Seek first to understand,
     then to be understood”
                 - Stephen R Covey




                                     22
Asking Questions in Colour


White Questions   Current situation
                  Facts, data & information
                  white snow: pure, cold hard facts

Green Questions   Desired situation
                  Future state
                  Grass, trees, growth, can become

                  Obstacles
Black Questions   Important, powerful
                  Dark, night time, can’t see in the dark. Turn on the light to see
                  what stands between current situation and desired situation.

Red Questions     Feelings
                  Fire, explosive color, highly emotional
                  “If Stan doesn’t do something he won’t be able to get there
                  by himself. Stan needs to talk to you.”

                        SalesChannel Europe ©2010 All rights reserved
2
            The Psychology of Change*
Positive
                     Positive                                       Positive
                     Present                                        Future

                 Sustain                                         Attain

                     Negative                                      Negative
                     Present                                        Future

                 Change                                          Avoid
Negative




           Present   *Source: The Prime Solution by Jeff Thull, Dearborn © 2005
                                     www.primeresource.com
                                                                                  Future
                          SalesChannel Europe ©2010 All rights reserved
Get them “destination dreaming”




                 SalesChannel Europe ©2010 All rights reserved   www.flickr.com/photos/tgerus/2783436159
Take them to the positive future




                  SalesChannel Europe ©2010 All rights reserved   www.flickr.com/photos/horacio/3781750
Take them to the negative future




                                   www.flickr.com/photos/adrants/4645583189
Story Telling




www.flickr.com/photos/jurvetson/3773859842
Become a great
at telling stories




                     www.flickr.com/photos/soldiersmediacenter/3351707140
Relevant and real stories
Stories convey emotions




                          www.flickr.com/photos/edyson/13434169
Stories convey
     BIG emotions




32
1 2
          Let’s review
      today’s key ideas
David R Ednie
                            President & CEO
                     SalesChannel Europe
            Ph: +33 676 60 09 25 (FRA)
            Ph: +61 415 94 51 57 (AUS)
Email: david@saleschannel-europe.com
Website: www.saleschannel-europe.com
             www.flickr.com/photos/traftery/4623735769

Más contenido relacionado

La actualidad más candente

How To Get Clients & Sell Without Selling (Social Selling)
How To Get Clients & Sell Without Selling (Social Selling)How To Get Clients & Sell Without Selling (Social Selling)
How To Get Clients & Sell Without Selling (Social Selling)
Jane Frankland
 
Consultative Selling Presentation
Consultative Selling PresentationConsultative Selling Presentation
Consultative Selling Presentation
tshelton79
 
SPIN Selling Cheat Sheet
SPIN Selling Cheat SheetSPIN Selling Cheat Sheet
SPIN Selling Cheat Sheet
Vishal Sharma
 
Handling objections
Handling objectionsHandling objections
Handling objections
Nj Lopez-Tan
 

La actualidad más candente (20)

Sales training module presentation slides john
Sales training module presentation slides johnSales training module presentation slides john
Sales training module presentation slides john
 
Selling techniques
Selling techniquesSelling techniques
Selling techniques
 
How To Get Clients & Sell Without Selling (Social Selling)
How To Get Clients & Sell Without Selling (Social Selling)How To Get Clients & Sell Without Selling (Social Selling)
How To Get Clients & Sell Without Selling (Social Selling)
 
Sales PowerPoint PPT Content Modern Sample
Sales PowerPoint PPT Content Modern SampleSales PowerPoint PPT Content Modern Sample
Sales PowerPoint PPT Content Modern Sample
 
Consultative Selling Presentation
Consultative Selling PresentationConsultative Selling Presentation
Consultative Selling Presentation
 
Sales Objections Linkedin
Sales Objections LinkedinSales Objections Linkedin
Sales Objections Linkedin
 
Sales, Sales Management, Sales Strategy
Sales, Sales Management, Sales StrategySales, Sales Management, Sales Strategy
Sales, Sales Management, Sales Strategy
 
Sales skills handouts
Sales skills handoutsSales skills handouts
Sales skills handouts
 
Selling skills
Selling skillsSelling skills
Selling skills
 
Improving Your Selling Skills
Improving Your Selling SkillsImproving Your Selling Skills
Improving Your Selling Skills
 
7 Tips for Delivering a Winning Sales Presentation
7 Tips for Delivering a Winning Sales Presentation7 Tips for Delivering a Winning Sales Presentation
7 Tips for Delivering a Winning Sales Presentation
 
Selling is today’s skill
Selling is today’s skillSelling is today’s skill
Selling is today’s skill
 
How to Master The ART of Selling
How to Master The ART  of SellingHow to Master The ART  of Selling
How to Master The ART of Selling
 
Sales Training - Sales Coaching
Sales Training - Sales CoachingSales Training - Sales Coaching
Sales Training - Sales Coaching
 
Art of selling
Art of sellingArt of selling
Art of selling
 
SPIN Selling Cheat Sheet
SPIN Selling Cheat SheetSPIN Selling Cheat Sheet
SPIN Selling Cheat Sheet
 
10 Tips for Getting What You’re Worth - Negotiation & Objection Handling
10 Tips for Getting What You’re Worth - Negotiation & Objection Handling 10 Tips for Getting What You’re Worth - Negotiation & Objection Handling
10 Tips for Getting What You’re Worth - Negotiation & Objection Handling
 
Handling objections
Handling objectionsHandling objections
Handling objections
 
Selling skills training
Selling skills training Selling skills training
Selling skills training
 
Selling Techniques
Selling Techniques Selling Techniques
Selling Techniques
 

Destacado

Organization For Quality
Organization For QualityOrganization For Quality
Organization For Quality
Henmaidi Alfian
 

Destacado (7)

Selling Quality to Management: How to Get Management Buy-In to New Quality In...
Selling Quality to Management: How to Get Management Buy-In to New Quality In...Selling Quality to Management: How to Get Management Buy-In to New Quality In...
Selling Quality to Management: How to Get Management Buy-In to New Quality In...
 
Presentation on The Art of Persuasion
Presentation on The Art of PersuasionPresentation on The Art of Persuasion
Presentation on The Art of Persuasion
 
LaurenB_ Newnationstudyguide
LaurenB_ NewnationstudyguideLaurenB_ Newnationstudyguide
LaurenB_ Newnationstudyguide
 
We are all about the idea
We are all about the ideaWe are all about the idea
We are all about the idea
 
Organization For Quality
Organization For QualityOrganization For Quality
Organization For Quality
 
5 Tips for Presenting to Executives
5 Tips for Presenting to Executives5 Tips for Presenting to Executives
5 Tips for Presenting to Executives
 
Pitching Ideas: How to sell your ideas to others
Pitching Ideas: How to sell your ideas to othersPitching Ideas: How to sell your ideas to others
Pitching Ideas: How to sell your ideas to others
 

Similar a Selling Your Ideas: The Art of Persuasion

Similar a Selling Your Ideas: The Art of Persuasion (20)

Harnessing the Art of Persuasion in Venues Today
Harnessing the Art of Persuasion in Venues TodayHarnessing the Art of Persuasion in Venues Today
Harnessing the Art of Persuasion in Venues Today
 
Designing for behaviour change
Designing for behaviour changeDesigning for behaviour change
Designing for behaviour change
 
Online Theory of Change
Online Theory of ChangeOnline Theory of Change
Online Theory of Change
 
Selling Your Ideas VMA
Selling Your Ideas VMASelling Your Ideas VMA
Selling Your Ideas VMA
 
Marketing Strategies that make money while you sleep
Marketing Strategies that make money while you sleepMarketing Strategies that make money while you sleep
Marketing Strategies that make money while you sleep
 
Entrepreneurial Selling: 5 Secrets to Sales Success
Entrepreneurial Selling: 5 Secrets to Sales SuccessEntrepreneurial Selling: 5 Secrets to Sales Success
Entrepreneurial Selling: 5 Secrets to Sales Success
 
Present with Passion
Present with PassionPresent with Passion
Present with Passion
 
So What and Who Cares: Getting Your Messaging Right
So What and Who Cares: Getting Your Messaging RightSo What and Who Cares: Getting Your Messaging Right
So What and Who Cares: Getting Your Messaging Right
 
Accelerating Growth by Accelerating Adoption of Cloud Services
Accelerating Growth by Accelerating Adoption of Cloud ServicesAccelerating Growth by Accelerating Adoption of Cloud Services
Accelerating Growth by Accelerating Adoption of Cloud Services
 
New ideas need new behaviors - a behavioral focus on innovation
New ideas need new behaviors - a behavioral focus on innovationNew ideas need new behaviors - a behavioral focus on innovation
New ideas need new behaviors - a behavioral focus on innovation
 
Intro to social media
Intro to social mediaIntro to social media
Intro to social media
 
GK 600: Counter Points
GK 600: Counter PointsGK 600: Counter Points
GK 600: Counter Points
 
The Dragonfly Effect: Unlocking Social Media for Impact
The Dragonfly Effect: Unlocking Social Media for Impact The Dragonfly Effect: Unlocking Social Media for Impact
The Dragonfly Effect: Unlocking Social Media for Impact
 
Creating Value With Social Media
Creating Value With Social MediaCreating Value With Social Media
Creating Value With Social Media
 
UHY Advisors - Sparking Creativity and Fostering Innovation
UHY Advisors - Sparking Creativity and Fostering InnovationUHY Advisors - Sparking Creativity and Fostering Innovation
UHY Advisors - Sparking Creativity and Fostering Innovation
 
Powerful Futures: How to future-proof yourself in a dramatically changing world
Powerful Futures: How to future-proof yourself in a dramatically changing worldPowerful Futures: How to future-proof yourself in a dramatically changing world
Powerful Futures: How to future-proof yourself in a dramatically changing world
 
Disney power point
Disney power pointDisney power point
Disney power point
 
Transforming Your Photo Business (DIMA and PMA@CES))
Transforming Your Photo Business (DIMA and PMA@CES))Transforming Your Photo Business (DIMA and PMA@CES))
Transforming Your Photo Business (DIMA and PMA@CES))
 
Strategic Change
Strategic ChangeStrategic Change
Strategic Change
 
Robin Wight: The Future is Bright, The Future Is Social
Robin Wight: The Future is Bright, The Future Is SocialRobin Wight: The Future is Bright, The Future Is Social
Robin Wight: The Future is Bright, The Future Is Social
 

Más de SalesChannel International

Más de SalesChannel International (20)

Barriers to Transformation
Barriers to TransformationBarriers to Transformation
Barriers to Transformation
 
Sources of Growth: Transforming Moments of Truth in the Customer Journey
Sources of Growth: Transforming Moments of Truth in the Customer JourneySources of Growth: Transforming Moments of Truth in the Customer Journey
Sources of Growth: Transforming Moments of Truth in the Customer Journey
 
GTM Transformation
GTM TransformationGTM Transformation
GTM Transformation
 
Differentiate or Die
Differentiate or DieDifferentiate or Die
Differentiate or Die
 
GTM Masterclass Deck
GTM Masterclass DeckGTM Masterclass Deck
GTM Masterclass Deck
 
Customer Retention Strategies: 5 Steps to Winning and Keeping Customers for Life
Customer Retention Strategies: 5 Steps to Winning and Keeping Customers for LifeCustomer Retention Strategies: 5 Steps to Winning and Keeping Customers for Life
Customer Retention Strategies: 5 Steps to Winning and Keeping Customers for Life
 
Change or Die: Change is Difficult, but not changing is Fatal
Change or Die: Change is Difficult, but not changing is FatalChange or Die: Change is Difficult, but not changing is Fatal
Change or Die: Change is Difficult, but not changing is Fatal
 
Workplace Transformation: How to Survive the Cloud
Workplace Transformation: How to Survive the CloudWorkplace Transformation: How to Survive the Cloud
Workplace Transformation: How to Survive the Cloud
 
Digital Disruption = Business Transformation
Digital Disruption = Business TransformationDigital Disruption = Business Transformation
Digital Disruption = Business Transformation
 
Business Transformation: 5 Steps to Growth
Business Transformation: 5 Steps to GrowthBusiness Transformation: 5 Steps to Growth
Business Transformation: 5 Steps to Growth
 
Adapt or Die: Hybrid Cloud Means the End of Business as Usual
Adapt or Die: Hybrid Cloud Means the End of Business as UsualAdapt or Die: Hybrid Cloud Means the End of Business as Usual
Adapt or Die: Hybrid Cloud Means the End of Business as Usual
 
Sales Transformation: 5 Steps to Capture More UCS Customers
Sales Transformation: 5 Steps to Capture More UCS CustomersSales Transformation: 5 Steps to Capture More UCS Customers
Sales Transformation: 5 Steps to Capture More UCS Customers
 
Digital Disruption: 5 Steps to Capturing more of "Tomorrow's Clients"
Digital Disruption: 5 Steps to Capturing more of "Tomorrow's Clients"Digital Disruption: 5 Steps to Capturing more of "Tomorrow's Clients"
Digital Disruption: 5 Steps to Capturing more of "Tomorrow's Clients"
 
Transformation Digitale: 5 Façons de Capturer plus de ‘Clients de Demain’
Transformation Digitale: 5 Façons de Capturer plus de ‘Clients de Demain’Transformation Digitale: 5 Façons de Capturer plus de ‘Clients de Demain’
Transformation Digitale: 5 Façons de Capturer plus de ‘Clients de Demain’
 
Sales Transformation: 5 Steps to Capture More Cloud Customers
Sales Transformation: 5 Steps to Capture More Cloud CustomersSales Transformation: 5 Steps to Capture More Cloud Customers
Sales Transformation: 5 Steps to Capture More Cloud Customers
 
Marketing Transformation: Marketing Today becomes Sales Tomorrow
Marketing Transformation: Marketing Today becomes Sales TomorrowMarketing Transformation: Marketing Today becomes Sales Tomorrow
Marketing Transformation: Marketing Today becomes Sales Tomorrow
 
Sales Transformation: 5 Steps to Capture More Cloud Customers
Sales Transformation: 5 Steps to Capture More Cloud CustomersSales Transformation: 5 Steps to Capture More Cloud Customers
Sales Transformation: 5 Steps to Capture More Cloud Customers
 
Digital Transformation 6 Steps to Growth
Digital Transformation 6 Steps to GrowthDigital Transformation 6 Steps to Growth
Digital Transformation 6 Steps to Growth
 
Digital Transformation: 7 Steps to Sales Growth
Digital Transformation: 7 Steps to Sales GrowthDigital Transformation: 7 Steps to Sales Growth
Digital Transformation: 7 Steps to Sales Growth
 
Digital Disruption -> The New Reality: Acronis Keynote_20.11.14
Digital Disruption -> The New Reality: Acronis Keynote_20.11.14Digital Disruption -> The New Reality: Acronis Keynote_20.11.14
Digital Disruption -> The New Reality: Acronis Keynote_20.11.14
 

Último

Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
ZurliaSoop
 
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
allensay1
 

Último (20)

Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGParadip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024
 
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTS
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTSDurg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTS
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTS
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
joint cost.pptx  COST ACCOUNTING  Sixteenth Edition                          ...joint cost.pptx  COST ACCOUNTING  Sixteenth Edition                          ...
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
 
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxQSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
 
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All TimeCall 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
 
WheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond InsightsWheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond Insights
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
 
Falcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business Potential
 
CROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NSCROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NS
 
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Cannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 UpdatedCannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 Updated
 
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
 

Selling Your Ideas: The Art of Persuasion

  • 2. How do you direct other’s thinking? SalesChannel Europe ©2010 All rights reserved www.flickr.com/photos/pursuethepassion/3822008906
  • 3. How do you get them to follow your recommendations? SalesChannel Europe ©2010 All rights reserved www.flickr.com/photos/1suisse/3504595493
  • 4. Get them to say “Smart idea!” SalesChannel Europe ©2010 All rights reserved www.flickr.com/photos/pursuethepassion/3822092094
  • 9. Building Trust do you bring about change? Question: How 9
  • 10. Question: How do build trust? Answer: The “R-Factor”
  • 12. Question: How do you become relevant? 12
  • 13. Go where they live www.flickr.com/photos/abardwell/2722623053
  • 15. Change your thinking www.flickr.com/photos/oriol_gascon/2172565951
  • 17. Selling Your Ideas You Your Company Products & Services 17
  • 18. Question: What is Persuasion? Persuade = Influence to take to action Convince • Accept • Buy in • Agree • Commitment • Change mind • Commitment to • Move position take action Thinking Behaviour 18
  • 19. 1 2 Game changing ideas SalesChannel Europe ©2010 All rights reserved
  • 20. 3 Ideas for Today 1 Asking Questions in Colour 2 The Psychology of Change Story Telling SalesChannel Europe ©2010 All rights reserved
  • 21. Questions SalesChannel Europe ©2010 All rights reserved www.mylawyer.net/Medical%20Malpractice%20Lawyer/Stethescope%20B&W.jpg
  • 22. Building Trust “Seek first to understand, then to be understood” - Stephen R Covey 22
  • 23. Asking Questions in Colour White Questions Current situation Facts, data & information white snow: pure, cold hard facts Green Questions Desired situation Future state Grass, trees, growth, can become Obstacles Black Questions Important, powerful Dark, night time, can’t see in the dark. Turn on the light to see what stands between current situation and desired situation. Red Questions Feelings Fire, explosive color, highly emotional “If Stan doesn’t do something he won’t be able to get there by himself. Stan needs to talk to you.” SalesChannel Europe ©2010 All rights reserved
  • 24. 2 The Psychology of Change* Positive Positive Positive Present Future Sustain Attain Negative Negative Present Future Change Avoid Negative Present *Source: The Prime Solution by Jeff Thull, Dearborn © 2005 www.primeresource.com Future SalesChannel Europe ©2010 All rights reserved
  • 25. Get them “destination dreaming” SalesChannel Europe ©2010 All rights reserved www.flickr.com/photos/tgerus/2783436159
  • 26. Take them to the positive future SalesChannel Europe ©2010 All rights reserved www.flickr.com/photos/horacio/3781750
  • 27. Take them to the negative future www.flickr.com/photos/adrants/4645583189
  • 29. Become a great at telling stories www.flickr.com/photos/soldiersmediacenter/3351707140
  • 30. Relevant and real stories
  • 31. Stories convey emotions www.flickr.com/photos/edyson/13434169
  • 32. Stories convey BIG emotions 32
  • 33. 1 2 Let’s review today’s key ideas
  • 34. David R Ednie President & CEO SalesChannel Europe Ph: +33 676 60 09 25 (FRA) Ph: +61 415 94 51 57 (AUS) Email: david@saleschannel-europe.com Website: www.saleschannel-europe.com www.flickr.com/photos/traftery/4623735769