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Creating a Happy
Workplace
Henry Stewart
Happy Ltd
Best Workplaces: UK Top 20
Worked in Sector

More than 10
Years

Less than 10
Years
Loredana

Madonna
No

Yes
I Love my Job

No

Yes
Work/life Balance

Good

Could be better
Avoid
Mistakes

Celebrate
Mistakes
Recruit for:

Attitude

Skills &
Qualifications
You Prefer

Complete
Freedom

Freedom
Within
Guidelines

Being told
what to do
Happy Workplace

Key Priority

Nice to Have
People work best when they feel
good about themselves
£100,000
£235,000
Alex Edmans, Wharton Business School
Maslow’s Hierarchy of Needs

Self
-actualisation
Self-esteem
Belonging
Safety
Physical Needs: Eat, Sleep
Pyramid of Management Needs

Trust
Freedom

Challenge
Support
Communication
Reward
Pre Approve It
Behaviours of Great Managers
Activity: Identify the two most important

•
•
•
•
•
•
•
•

– Project Oxygen: Top 8
Technical skills
Good communicator
Help with career development
Be productive and results-oriented
Empower your team and don't micromanage
Express interest
Be a good coach
Clear vision

07/11/2013

All rights reserved © Mutual
Ventures Ltd 2013

17
Behaviours of Great Managers

1. Be a good coach
2. Empower your team and don't micromanage
3. Express interest
4. Be productive and results-oriented
5. Good communicator
6. Help with career development
7. Clear vision
8. Key technical skills.

07/11/2013

All rights reserved © Mutual
Ventures Ltd 2013

18
1) Be a Good Coach
Support
Principles

Targets

Job Ownership

Feedback
Celebrate Mistakes
Roles of Management
Strategy
Decision Making
Supporting
Challenging
Nurturing
Roles of Management
Role A
Strategy
Decision Making

Role B
Supporting
Challenging
Coaching
One thing I like about these
ideas...
One thing I will do this
week...
80 Ideas - Free

henry@ happy.co.uk
@happyhenry
Creating a Great
Workplace
Henry Stewart
henry@happy.co.uk
07870 682442
Twitter: happyhenry
Enabling Change
Who would you recruit?
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.

Trust Your People
Make Your People Feel Good
Give Freedom within Clear Guidelines
Be Open and Transparent
Recruit for Attitude, Train for Skill
Celebrate Mistakes
Community: Create Mutual Benefit
Love Work, Get a Life
Select Managers Who are Good at Managing
Play to your strengths

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ICAWC 2013 - Creating a Happy & Productive Workplace - Henry Stewart