The document discusses key factors for creating a happy workplace based on Maslow's hierarchy of needs and the pyramid of management needs. It emphasizes that people work best when they feel good about themselves and lists behaviors of great managers such as being a good coach, empowering teams, and having a clear vision. The document also discusses recruiting for attitude over skills, celebrating mistakes, and selecting managers who are good at supporting, challenging, and nurturing others.
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Trust Your People
Make Your People Feel Good
Give Freedom within Clear Guidelines
Be Open and Transparent
Recruit for Attitude, Train for Skill
Celebrate Mistakes
Community: Create Mutual Benefit
Love Work, Get a Life
Select Managers Who are Good at Managing
Play to your strengths