integrating SCM with JIT and TQM

1. helpdesk@construction-productivity.co.uk
htt://www.construction-productivity.co.uk

3. Supply chain management (SCM)
is a concept that has originated
from the supply system.
Toyota adopted the system to
coordinate its supplies, and
manage its suppliers.

4.  It also describes the connection
between companies that change
basic materials, products or services
into a finished product for the client.
 The client, main contractor, designer,
surveyor, sub-contractor are all part
of the supply chain.

5.  Modern procurement methods, unlike
the old procurement methods,
suggest and encourages all
participants to adopt Supply Chain
Management policy.
 As a result the emergence of PPC
2000, TPC2005,..

6.  All participants in the supply chain have a
long-term objective to work together to
deliver a product free from defect,
completed on time with minimum cost.
 This close working relationship will
improve the construction industries’
productivity both nationally and
internationally.

7. The benefits for all participants in the
supply chain management can be
summarised as:
 Costs reduction;
 No cost overrun;
 Waste minimization;
 High quality product;
 Good working relationship;

8.  Defect free product;
 Full end user’s satisfaction;
 User friendly products;
 Continuous improvement;
 Higher reliability between supply
chain.

9. JIT requires a system to control the level
waste on site. Project management team
can achieve waste reduction if they
involve:
 Human elements;
 Documentation and data control tool;
 Quality assessment techniques;

10.  Planning procedures;
 Verification procedures;
 Continuous improvement;
 Communications;
 Identification procedures;
 Reviews of design.

11.  Total Quality Management (TQM) was
implemented in 1950.
Its success has been seen in both:
1.manufacturing
2.electrical industries
 Its use in the construction industry in
recent years has enabled management to
use TQM philosophy in many areas of
work.

12.  TQM has been applied to:
 process improvement;
 customer and supplier involvement,
 team work;
 training to achieve customer satisfaction;
 cost effectiveness;
 defect free product.

13.  The success of TQM heavily depends on
the project management team and their
approach in managing problems.
 The importance and advantages of
implementing TQM within the construction
industry is very important.
 There are benefits and advantages of
adopting TQM on the construction site.

14. These are:
 Achieving high quality products
through the systematic consideration
of the client’s requirements.
 Overall reduction of construction time
and cost through minimising the
potential causes of errors and taking
corrective action.

15.  Increased efficiency and
effectiveness of everyone involved in
the project.
 With the main focus on customer
satisfaction.
 Improvement in enhancing
information at all levels through team
building and pro-active management
strategies.

16.  TQM mobilises all resources by
developing a culture of continuous
improvement.
 It is a system, which enables construction
companies to fully identify the extent of
their operational activities.
 By focusing their activities on satisfying
their customer.

17.  Successful application of TQM in
construction sector has increased its
recognition as an effective method to
improve quality and productivity.
TQM has two principal objectives:
(1) Customer satisfaction
(2) Continuous improvement

18. TQM is considered to establish
standards, such as:
The International Organization for
Standardization's ISO 9000
series.
TQM can be applied to any type
of organization.


19.  It originated in the manufacturing
sector and has since been adapted
for use in almost every type of
organization such as:
 Schools,
 Highway maintenance,
 Hotel management
 Churches

20. A principal focus of TQM is for
each supplier of services to
identify and satisfy or exceed their
customer's needs in terms of:
cost
quality
Time

21.  The search for methods of completing a
task more efficiently.
 Measurement of cost effectiveness may
also be used to increase corporate
awareness and commitment.
 This is achieved by showing the financial
benefits accrued as a result of the TQM
process.

22. TQM is an approach for improving
values such as:
1.the competitiveness
2.effectiveness
3.flexibility of the whole
organization

23. TQM is an approach to:
1.way of planning;
2.Organizing;
3.understanding each activity that
depends on each other.