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Step-by-Step: From Virtualization to Cloud
- 2. — Step‐By‐Step: From Virtualization to Cloud — In an ideal IT world we might start all over again – move entirely to public cloud providers, build applications in real time, run everything as services, and pay only for what we need. Indeed, this is exactly what some businesses are doing. — However, many businesses have a ‘legacy’ of existing IT investments that generate revenue, manage cost and risk, free up people, and generally deliver a lot of value. They have plenty of challenges, but their significant and positive investment in IT does make their business better. — This session will provide actionable advice for these businesses, covering ROI opportunities, realistic challenges and expectations, and real‐world examples in a step‐by‐step evolution from virtualization to cloud, which leverages their valuable investments in existing IT systems. abstract (hidden) Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved2 November 18, 2010
- 3. about today’s presenter (hidden) Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved Published in the New York Times, USA Today, CIO, Computerworld, TechTarget, CRN, Information Week, Network World, and more. Formerly a leading industry analyst who literally wrote the definition of virtualization Andi Mann, VP of Product Marketing, CA Technologies Over 25 years of IT experience across 4 continents, in the IT departments of global corporations with enterprise software vendors, and in IT research & analysis. Deep knowledge of enterprise software on mainframe, midrange, server, & desktop systems. 3 November 18, 2010
- 19. HIPAA Privacy FOI SAS70 Patriot Act GLBA Sarbanes- Oxley (404) PCI-DSS FISMA Data Protection Directive ITIL/ITSM Six Sigma SLAs Data Loss Prevention ADA Rehab. Act (s.508) ISO PIPEDA Rules of Civil Procedure DOD 5015.2 … not to mention security, privacy, process, & regulations can you be compliant in a public cloud? Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved19 November 18, 2010
- 38. need to solve for 5 essential characteristics Resource pooling Rapid elasticity Measured Service Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved On-demand self-service Broad network access 38 November 18, 2010
- 39. but how do you make these 5 things happen? Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved Resource pooling Rapid elasticity Measured Service On-demand self-service Broad network access 39 November 18, 2010
- 40. Provision • machines, VM, OS, app, storage, N/W, etc. Control • lifecycle of configuration, patch, etc. (compliance) Assure • performance, availability, uptime (SLAs, continuity) Secure • identity, access, authorization, audit Optimize • performance, capacity, provisioning, configuration, security step 1 – virtual infrastructure management consolidate and manage physical and virtual infrastructure Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved40 November 18, 2010
- 41. are we there yet? Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved VIRTUALIZATION IS NOT CLOUD! Resource pooling Rapid elasticity Measured Service On-demand self-service Broad network access 41 November 18, 2010
- 42. Automate processes, eliminate intervention VM automation ~= resource pooling Provisioning + virtualization ~= rapid elasticity Lifecycle management must be integrated, connected step 2 – virtual infrastructure automation standardize, optimize, and automate your virtual systems Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved42 November 18, 2010
- 43. GETTING CLOUDY, BUT NOT CLOUD! are we there yet? Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved Resource pooling Rapid elasticity Measured Service On-demand self-service Broad network access 43 November 18, 2010
- 44. Self-service interface to defined services Real-time service measurement Chargeback/Showback based on business metrics step 3 – virtual service automation connect automation & service management discipline Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved44 November 18, 2010
- 45. NOW WE’RE TALKING CLOUD! are we there yet? Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved Resource pooling Rapid elasticity Measured Service On-demand self-service Broad network access 45 November 18, 2010
- 46. how exactly did we get there? Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved On-demand self-service Broad network access Resource pooling Rapid elasticity Measured Service IT Asset & Inventory Virtualization Management Server & App Automation Storage Resource Mgmt Network Automation Performance/Assurance Capacity Management Service Catalog Service Portfolio Mgmt Configuration Management IT Process Orchestration Security & Identity Mgmt 46 November 18, 2010
- 47. how exactly did we get there? Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved On-demand self-service Broad network access Resource pooling Rapid elasticity Measured Service 47 November 18, 2010 Virtualization Management Infrastructure Automation Service Automation
- 48. Evaluate and standardize on known good processes Not everything can be automated on day 1 … or even day x Maintain appropriate best practices Walk before you run Deal with internal business politics Sometimes 80% of a cloud is a ‘good enough’ cloud be realistic with challenges people, process, and technology Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved48 November 18, 2010
- 50. Logicalis – evolving to private cloud integrate & automate virtualization, network, & storage infra. −International provider of Data Center & ICT solutions & services −Unique Cooperative Enterprise Cloud Service − Pioneering a managed cloud service offering − Needed enterprise & external cloud solution − Needed to show clear value of cloud for public sector, commercial, & enterprise organizations − Cooperative Enterprise Cloud − Automated, heterogeneous VM provisioning − Cisco UCS Manager − NetApp Provisioning Manager − VMware Solutions − Save CAPEX /OPEX with private cloud, integrated automation − Fast time-to-value for new product revenue − Gain flexibility, agility to move services to and from architectures SolutionChallenge Benefits • Solutions included CA Server Automation and CA Service Assurance • Delivered dynamic virtual self-service for private cloud Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved50 November 18, 2010
- 51. Raymond James – evolving to private cloud self‐service access to physical & virtual server • CA Service Catalog, CA Asset Portfolio Management provide self-service interface for application developers to request physical and virtual resources • Integration to asset and service management solutions enables Raymond James to understand which assets are available for provisioning and charge departments based on usage Raymond James is developing an IaaS service so that its application developers can roll out new financial applications more quickly. SECURE PLAN SUPPORT External Providers Service Consumers SELF‐SERVE POOL METER PROVISION SECURE POOL METER ASSURE EXTERNALPHYSICAL VIRTUAL Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved51 November 18, 2010
- 52. Cadence Designs – evolving to private cloud self‐service provisioning, configuration, and SLA −Leader in electronic design automation (EDA) −4,500 staff, 12,000 servers in San Jose & worldwide − Hardware refresh − Low server utilization − Weak virtual mgt. prevents broad rollout − Provisioning tool slow, high-touch, inflexible − No dynamic self-service for private cloud − Self-Service Reservation Management − Configuration Management − Automated Provisioning − Process Automation − Service Assurance − Broader virtual roll-out − Increased utilization − Deferred hardware $$ − Reduced Op-Ex with automatic provisioning − Ensured SLAs with assurance, self-service SolutionChallenge Benefits Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved • Solutions included CA Server Automation and CA Service Assurance • Delivered dynamic virtual self-service for private cloud 52 November 18, 2010
- 53. Qualcomm – evolving to private cloud increase business capacity with substantial cost reduction − Developer & supplier of digital wireless communications products and services − $10.4 billion worldwide enterprise − 15,000+ employees in 146 countries − Rapid business growth and success resulting in constant demands for more capacity − ‘Build out’ no longer an option − Mobile data center ‘pods’ with Cisco UCS − Physical and virtual server automation − Automated new services delivery framework, change control processes − Embrace cloud through rapid service provisioning, ‘capacity on demand’ − Change control and best practices streamlined − Automated IT service delivery SolutionChallenge Benefits Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved • Solutions included CA Server Automation • Saved $25M in hardware/data center resources, 400Kw of power demand 53 November 18, 2010
- 54. MGM Resorts – evolving to private cloud integrated end‐to‐end service lifecycle management − Leading global hospitality brand ‐ Bellagio, MGM Grand, Mandalay Bay and The Mirage. − Combines quality entertainment, luxurious facilities and exceptional guest services. − High dependence on large IT infrastructure − Performance critical to quality of guest service − Employee turnover cost − Expedite virtualization, 75% of servers by 2010 − Self-service with service catalog and service desk − IT asset & inventory − Automated provisioning − Infra. performance − Security & identity − Integrated end-to-end − Streamlined responses to 15,000 incidents/wk − Reduced downtime, enhanced experience − CAPEX & OPEX control − Improved security SolutionChallenge Benefits Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved CA Technologies solutions – Server Automation, Performance Assurance, Service Desk, Service Catalog, Asset Mgmt, Security, & Service Portfolio 54 November 18, 2010
- 55. CA Technologies delivers private cloud @ CA Technologies CA “Labs on Demand” – virtual labs in “3 clicks, not 3 weeks” − Growing cost of hardware, rent, and carbon for dev & training − High-touch admin driving up IT staff, cost − Time-to-market pressure for new solutions − Self-service Web portal − Server template catalog − Automated provisioning − Secured resource pools − Resource usage reporting − Lease-based deprovisioning − Eliminated 19 lab locations − Saved $6.5M in labor costs − Server utilization up 50% − Admin:server ratio up 400% − 5 yr RE saving of $2.4m − Reduced CO2 by 450t SolutionChallenge Benefits Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved • All this is now available in a single solution (CA Virtual Automation) • Maybe not ‘true cloud’, but results speak for themselves −Leader in IT management software & solutions −13,000+ employees, $4.5bn revenues −$476m in annual R&D expense, ~=11% of revenues 55 November 18, 2010
- 57. — CA saves $16 million and more than 25 years of developers’ time by automating provisioning for Labs on Demand service, http://www.ca.com/us/collateral/success‐stories/na/CA‐saves‐$16‐million‐and‐more‐than‐25‐years‐of‐developers‐time‐by‐ automating‐provisioning‐for‐Labs‐On‐Demand‐service.aspx — Walking On – Cloud computing helps Qualcomm create a virtualized path to business agility, http://www.ca.com/~/media/files/articles/cloud_qualcomm.pdf — MGM MIRAGE reduces the cost of delivering IT projects with CA Clarity PPM , http://www.ca.com/us/collateral/success‐ stories/na/MGM‐MIRAGE‐reduces‐the‐cost‐of‐delivering‐IT‐projects‐with‐CA‐Clarity‐PPM‐‐.aspx — Raymond James enhances service quality and reduces costs with improved request and asset management, http://www.ca.com/us/collateral/success‐stories/na/Raymond‐James‐enhances‐service‐quality‐and‐reduces‐costs‐with‐ improved‐request‐and‐asset‐management.aspx — Raymond James increases service quality and saves 4.4% of service management costs a year with improved request and asset management (video), http://www.ca.com/us/collateral/success‐stories/na/Raymond‐James‐increases‐service‐quality‐ and‐saves‐44‐of‐service‐management‐costs‐‐a‐year‐with‐improved‐request‐and‐asset‐management‐.aspx — CA Technologies and Cisco Power Logicalis' Innovative Cooperative Enterprise Cloud Service (video), http://community.ca.com/blogs/automation/archive/2010/05/18/ca‐technologies‐and‐cisco‐power‐logicalis‐innovative‐ cooperative‐enterprise‐cloud‐service.aspx — CA Technologies, http://ca.com ; CA Technologies Virtualization Management – http://ca.com/virtualization ; CA Technologies Cloud Solutions, http://www.ca.com/us/cloud sources and more information Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved57 November 18, 2010
- 58. thank you
- 59. terms of this presentation 59 This presentation was based on current information and resource allocations as of November 18, 2010 and is subject to change or withdrawal by CA at any time without notice. Notwithstanding anything in this presentation to the contrary, this presentation shall not serve to (i) affect the rights and/or obligations of CA or its licensees under any existing or future written license agreement or services agreement relating to any CA software product; or (ii) amend any product documentation or specifications for any CA software product. The development, release and timing of any features or functionality described in this presentation remain at CA’s sole discretion. Notwithstanding anything in this presentation to the contrary, upon the general availability of any future CA product release referenced in this presentation, CA will make such release available (i) for sale to new licensees of such product; and (ii) to existing licensees of such product on a when and if‐available basis as part of CA maintenance and support, and in the form of a regularly scheduled major product release. Such releases may be made available to current licensees of such product who are current subscribers to CA maintenance and support on a when and if‐available basis. In the event of a conflict between the terms of this paragraph and any other information contained in this presentation, the terms of this paragraph shall govern. November 18, 2010 Step‐By‐Step: From Virtualization to Cloud © CA Technologies 2010, All Rights Reserved