This document discusses how companies can manage knowledge by valuing human capital through the use of various Web 2.0 technologies. It provides examples of how companies like Capgemini, Siemens, IBM, and Sogeti have adopted tools like blogs, wikis, podcasts, and social networks to enable individual and group learning, broad communication and collaboration, and knowledge acquisition, claim formulation, and processes.

1. Managing Knowledge by valuing Human Capital
A case study at NS Hispeed

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27. Individual & Broad Podcast APPN
Groups’ communication Peer-to-peer IBM (Advance peer-to-
learning & collaboration Twitter peer Networking)
Capgemini Yammer (Cap)
Broad Blogs
Information collaboration ShareNet ( Siemens)
Wikis Siemens
acquisition QED-Wiki (IBM)
Social graphing LinkedIn IBM
Collective Tagging/bookmarking
Knowledge estimation Polling Sogeti WebSphere ( Sogeti)
claim
Metadata Rating Capgemini CoP’s (Cap)
formulation
creation User tracking
Knowledge Web 2.0 Companies of case Adopted Web 2.0
Web 2.0 categories
processes technologies study tools by companies

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