Interactive Powerpoint_How to Master effective communication
Advocacy and influencing skills IS2011 Ottawa
1. IS 2011 Advocacy and Influencing Skills How to promote the Green Economy
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
33.
34.
35. Positions What you want Interests Why you want it I I The PIN Model: Advocacy works best when we try to understand each others’ positions, interests and needs. In order to understand other people’s positions we need to Inquire Needs Must have
37. Looking below the tip of the iceberg The 'map' The 'territory' POSITIONS INTERESTS NEEDS always negotiable can be negotiable sometimes generally non-negotiable proposals aimed at settlement ambitions (goals and objectives) constraints aimed to prevent loss statement allows progress achievement of them gives pleasure absence of them causes pain expressions of what might be achievable perceptions of what could be acceptable fears of what would be a loss or failure
38. Dialogues works best when we are aware of our assumptions... My beliefs, assumptions, and values affect the data I select 2 - I select ‘data’ from what I observe 3 - I add meanings (cultural and personal) 4 - I draw conclusions 5 - I take action 1 - Observable ‘data’ and experience The Ladder of Inference* * William Isaac, The ladder of Influence, 1992 in “The Fifth Discipline Workbook”, pg 242
39.
40.
41.
42.
43.
Notas del editor
Can’t see carbon, put mirrors in a restraurant and people will lose weight, leave the air-conditioning on and you won’t see the social and environmental impacts
Don’t mess with Texas, electricity bill
Let’s look at each one
Energy publicity story/ knowing that people perceive us as generous makes us want to act consistently with their perceptions
70% of people take their garbage home
Halo effect – one characteristic dominates the way that person is viewed
Can’t see carbon, put mirrors in a restraurant and people will lose weight, leave the air-conditioning on and you won’t see the social and environmental impacts