Mastering Vendor Selection and Partnership Management
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1. ESW started small in Grande Prairie in 1998 and we grew to include offices
in Calgary and Edmonton.
We offer diverse services to our clients:
Service Desk Procurement
Deskside Support Strategic Consulting
Network Implementation Project Management
Server Implementation Oil and Gas Field Support
SharePoint Implementation Cloud Technology
Customer Immersion Experience Labs
2. Why ESW?
You are important – that’s why our benefit program starts on your first day.
We offer health, dental, life and long term disability. We also offer training,
company sponsored events and a VIP program.
ESW doesn’t use words like employee or staff, supervisor or boss– we are
Co-Workers and People Leaders--one team with differing responsibilities.
We are active and fun, a family-oriented group within the organization and
interested in the broader community.
ESW Co-workers are engaged; we focus on offering our clients the best care
by leveraging technology to our clients’ advantage.
ESW is recognized nationally for leading the industry in Cloud technology
3. Top 5 Things I Do In My Role at ESW are…
1. I problem solve for clients who are unable to solve issues for themselves. I take issues that they have not been able to
solve, run with them, and either solve them myself, or find others who can. I am the face of IT for the clients.
2. I communicate back to clients, who may not be technically knowledgeable, about what is actually happening with their
issues and requests, in a manner that they can understand.
3. I am the hands for those other technical staff who need skilled onsite access to remote equipment, but cannot be there
themselves.
4. I travel to remote locations where the actual production facilities are, contributing to their success by ensuring that they
are able to keep running without having IT issues interrupt their processes, and by ensuring smooth updates and
transitions to new technology as is needed.
5. I generate reports and summaries about IT field sites and issues, providing this information to those who need actionable
information to make large-scale decisions about the areas I support.
“I have spent a decade and a half working at E.S.Williams,
and it has consistently proven to be a company that, at
heart, wants to do its best, not only for its clients, but
also those who work for it. It isn’t a one-way
street. Good people, a good philosophy of business, and
sincere desire to achieve the best for both employees and
clients. It’s pretty hard to get better than that.”
- Ted
4. We Offer Our Co-Workers Great
Diversity In the Evolving IT Industry!
Small and medium sized business to enterprise level clients in
both urban and rural settings
Broad client base to experience: health care, professional services
(legal, financial), construction, oil & gas field & HO, construction
and more
The opportunity to grow professionally as technology evolves
5. Top 5 Things I Do In My Role at ESW are…
1 Work with the team to provide proactive support to clients.
2 Gather information and provide options to the client when purchasing new products & services.
3 Get to know clients by providing onsite support.
4 Collaborate with co-workers on projects.
5 Provide a positive experience for clients and co-workers.
“ESW is a great place to start off your career.
Great place to learn. Great bunch of people
who always welcome you with open arms.
Great company to work for.”
- Jeff
6. FIT Is Very Important To You and For ESW
We recognize that we spend a lot of time at work, and ESW conducts the following
assessments to help ensure that ESW will be a fit for you:
Personal Profile Analysis
Both you and ESW need to be comfortable as partners, and the PPAs define a person’s
working style and how their personal characteristics apply to their work. To support you,
we will share the information with you after you start with ESW.
Criminal Background Screening and Credit History
These and other applicable assessments will be done for ALL positions prior to starting
with ESW. This mitigates risk for ESW and our clients. Specific clients may require
additional assessments.
7. Top 5 Things I Do In My Role at ESW are…
1 Help companies align technology with their business goals
2 Consult with businesses owners on how to leverage cloud technology for their benefit
3 Liaison with leading manufactures such as Microsoft , DELL and HP
4 Collaborate with a great team of Technical and Business Advisors to come up with the best solutions for
clients
5 Work with the Business development team on developing business models for emerging technologies.
“ ESW is a great a company to work for
because of their commitment to
delivering services that truly help clients
achieve business outcomes”
- Shannon
9. ESW Gives Back
Internationally
• For every Co-worker we have, we
sponsor 1 child in the Watoto
program in Uganda
• In 10 years our goal is to have
500 sponsored children Locally
We also give locally, helping local
families through charities such as:
• Calgary Urban Project Society
(CUPS)
• Big Brothers Big Sisters
• Women in Need Society (WINS)
• Grande Prairie Community
Village
10. Join Us
You have a lot to offer and we have a lot to offer.
Learn more about ESW by visiting our website here
See ‘Careers’ for all job offerings