Mark Schaap, Director Global Transportation, Tyco Electronics speaks about what shippers want from their 3PLs at a session called 'Maximise Customer Service Levels' at the 7th European 3PL Summit in Brussels, November 25th 2009. To download all of the slides from the conference for free visit www.3PLsummit.com/eu_2009ppts

1. Tyco Electronics Carrier Management
Mark Schaap
Director Global Transportation
November 2009

2. 20 X 15
An Overview of Tyco Electronics
We Serve Large Attractive Markets
Consumer Industrial and Infrastructure
Transportation Consumer Communications Energy Industrial Aerospace Healthcare
Products Equipment & Defense
With a Broad Range of Connectivity Products and Technology
Connectors Fiber Optics Touch Systems Circuit Sealing & Wireless Precision
Protection Protection Wiring
And Extensive Global Resources
125 Countries 100
7,000 Engineers 5,000 Salespeople Manufacturing Sites
Close to our Customers Advising our Customers Served Serving Every Region
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November 27, 2009

3. Tyco Electronics
Carrier Management
• $325 mln freight spend in FY09 (okt-sep)
• Freight spend from 3.48% of sales in FY08 to 3.45% in FY09
• Global contracts - 75% of the spend with 6 global forwarders
• 98.3% net delivery performance
Strategy:
Leverage to drive productivity and performance
Integration in total supply chain
How to stabilize costs…?
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November 27, 2009

4. Tyco Electronics
Carrier Evaluation Program
Non-disclosure agreement
Transportation Agreement
Annual Incentive Plan
Yearly signed FCPA compliance certificate
Periodic financial stability audit
Monthly global KPI-reporting and follow-up
Monthly global shipment reporting (via EDI) *
Global fuel surcharge reporting
Productivity projects reporting
6-weekly business review calls with project tracker
Site visit reports
Quarterly site scorecards (via survey-tool)
Half-yearly business review meetings
Half-yearly carrier scorecards
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November 27, 2009