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Customer Relationship Marketing
NURUL AFIQAH MOHAMAD ROSLI (206620)
THE TOOL BANK ISLAM USE:-
1 - Entire transaction process (assuring highest levels of service
quality and continuity)
2- Shariah requirements and contracts
3 - Assume full spectrum of transactional roles in any given
transaction including:
-Principal Advisor
-Financial Advisor
-Structuring Advisor
-Lead Arranger
-Facility, Security and Monitoring Agent
-Primary Subscriber
-Book-Runner
-Placement Agent
-Shariah Advisor
NURUL AFIQAH MOHAMAD ROSLI (206820)
4- Provided Electronic Banking Facilities such as:-
ATM
-Cash withdrawal
-Fund transfer
-Statement request
-Utility bills payment
-Zakat payment
- Deposit to Tabung Haji
e-Debit
The e-Debit (electronic funds transfer at point of sale) is a service where
consumers pay their purchases using Bankcard and Personal Identification
Number (PIN)
MEPS Cash
MEPS Cash is an e-Purse application in your Bankcard
MEPS Cash is a convenient method for making your routine daily purchases.
NURUL AFIQAH MOHAMAD ROSLI (206820)
5- Gain Access to Tabung Haji Services At Bank Islam
6- Give Goodies ( Children)
7 – Discount ( outlet – get speacil price)
8- Wish Birthday by SMS
9- Use IMC program (Facebook & Webside )
- www.bankislam.com.my
NURUL AFIQAH MOHAMAD ROSLI (206820)

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Customer relationship marketing

  • 1. Customer Relationship Marketing NURUL AFIQAH MOHAMAD ROSLI (206620)
  • 2. THE TOOL BANK ISLAM USE:- 1 - Entire transaction process (assuring highest levels of service quality and continuity) 2- Shariah requirements and contracts 3 - Assume full spectrum of transactional roles in any given transaction including: -Principal Advisor -Financial Advisor -Structuring Advisor -Lead Arranger -Facility, Security and Monitoring Agent -Primary Subscriber -Book-Runner -Placement Agent -Shariah Advisor NURUL AFIQAH MOHAMAD ROSLI (206820)
  • 3. 4- Provided Electronic Banking Facilities such as:- ATM -Cash withdrawal -Fund transfer -Statement request -Utility bills payment -Zakat payment - Deposit to Tabung Haji e-Debit The e-Debit (electronic funds transfer at point of sale) is a service where consumers pay their purchases using Bankcard and Personal Identification Number (PIN) MEPS Cash MEPS Cash is an e-Purse application in your Bankcard MEPS Cash is a convenient method for making your routine daily purchases. NURUL AFIQAH MOHAMAD ROSLI (206820)
  • 4. 5- Gain Access to Tabung Haji Services At Bank Islam 6- Give Goodies ( Children) 7 – Discount ( outlet – get speacil price) 8- Wish Birthday by SMS 9- Use IMC program (Facebook & Webside ) - www.bankislam.com.my NURUL AFIQAH MOHAMAD ROSLI (206820)