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[object Object]
THE NEW MEDIA LANDSCAPE
It used to be easy…. ,[object Object],[object Object]
It’s not so easy anymore. 2004 Friends – Series Finale 12.8 Nielsen rating Most-watched show in 4 years 1986 Head of the Class 12.8 Nielsen rating #40   show that year
New Consumption Models WORK Virtual Office WiFi Connected Anywhere OOH / RETAIL Digital Billboards RFID HDTV Blu-Ray DVR Gaming IPTV Virtual Worlds Social Software Online Video Podcasting User-Generated Content RFID Blogging Office Wikis RSS WiFi/connectivity Personalization Interactive Kiosks MOBILE / AUTO 3G Mobile Devices GPS Mobile Video WiFi Text Messaging HOME
SETTING THE STAGE
YOUR COMPANY WEBSITE
[object Object],[object Object],[object Object],[object Object],[object Object],Search Engine Optimization Kiosks Branded Utilities/Widgets RSS WEBSITES ONLINE MEDIA SOCIAL MOBILE AV Microsites Online Training Systems Search Engine Marketing DATABASE DEVLOPMENT Flash-Rich  Applications YOUR COMPANY WEBSITE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CONSUMERS ARE USING THIS STUFF TOO!
 
Why should you care? ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],Digital is  not  important because: It is important because…
It’s how we are consuming media. Source:  Ball State University Center for Media Design
Source:  Arbitron/Edison Media Research and comScore
These emerging behaviors pose a new challenge to today’s marketer. ,[object Object]
What is social media? ,[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Social media is for the young…. Club Penguin (4 million 8-14 year old visitors/month) kept a child, who was in the hospital for five months, connected with his then-distant friends.
And the old…. YouTube broadcaster,  79-year-old  Peter Oakley  known as  Geriatric1927 , made his debut in August 2006 with a video series called ‘Telling It All’. His videos have been  seen over five million times
Facebook – Age Distribution Source:  Facebook internal data – September 2007
Source:  O’Reilly Media
Why is it important? ,[object Object],Source:  Nielsen Buzz Metrics
Now What?
How to get involved. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Free Listening Tools.
Advanced Listening.
Continually Monitor Social Media ,[object Object],[object Object],[object Object],[object Object]
Now you know what is being said…. ,[object Object]
IN SUMMARY
The New Media Strategy ,[object Object],[object Object],[object Object],[object Object]
Automated Marketing
Engagement Marketing Agenda ,[object Object],[object Object],[object Object],[object Object]
The marketer “nip/tuck”  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Develop Leads! In real-time and with marketing history! Maximize Marketing Budget! Market to Existing Customers!
Marketers…It’s time to step up. But it might be painful to…  But if I slip up on…  But I might get stuck in in…
Engagement Marketing is a relationship. ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],* Stats from MarketingSherpa, Jupiter Research and Sirius Decisions Engagement Marketing is:
Marketers Rejoice!
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Six Phases to Lead Development Marketing Automation Lead Capture Report &  Analyze Demand Generation Pre-Qualification /  Scoring Distribution Nurture
The real problem is…   …nothing talks to each other!
Trends Drive Technology (or visa versa)
Right Message > Right Person > Right Time ,[object Object],[object Object],[object Object],Jupiter Research Digital Printing Council Newsletter MarketingSherpa
Increase Relevancy with Behavior-Based Segmentation ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
Email Reminders (Nurture) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Whoa! This seems too complex… Relax. Deep breath.  Baby steps.
Online Media
The Marketer’s Secret ,[object Object],[object Object],[object Object]
The Click Takes a Beating ,[object Object],“ A click means nothing, earns no revenue and creates no brand equity.  Your online advertising has some goal—and it’s certainly not to generate clicks.”  October 2009 John Lowell, Starcom USA  SVP and Director, Research and Analytics “ Half Of Ad Impressions, 95 Percent Of Clicks Fraudulent.”  September 2009
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],comScore Natural Born Clickers Studies
Who is Clicking? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Half as Many Clickers in 2009 vs. 2007 ,[object Object],July 2007 March 2009 Source:  comScore, Inc. custom analysis, Total US Online Population, persons, July 2007 and March 2009 data periods
Conclusions – The Click is Not the Endgame ,[object Object],[object Object],[object Object],[object Object],“ A click means nothing, earns no revenue and creates no brand equity.  Your online advertising has some goal—and it’s certainly not to generate clicks.” John Lowell, Starcom USA  SVP and Director, Research and Analytics 90+% of category site visitors were exposed to ads but did not click
ADDITIONAL WAYS TO MEASURE YOUR ADVERTISING
Additional Ways to Measure
Creative Capabilities
Full Page Ad Full Page Video Enabled
 
 
Pre Roll with Companion Banner Expandable / In Banner
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Spongecell
Research Capabilities
Real Time Brand Measurement Real time view provides instant analysis of campaign performance Simple Polling Device ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Advertising Objective Funnel
Audience Insights Sample Report ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CASE STUDY: SOVEREIGN BANK
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Audience Post Campaign Metrix *Data Based on comScore Reporting New England: Connecticut, Massachusetts, Rhode Island Mid Atlantic:  New York, Pennsylvania ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],CAMPAIGN  IMPRESSIONS & COMPOSITION Age # Impressions Composition  Index UVs Under 18 1,034,482 62 Persons: 18-24 926,667 48 Persons: 25-34 1,967,193 93 Persons: 35-44 4,999,500 157 Persons: 45-54 2,478,917 130 Persons: 55-64 922,811 105 Persons: 65+ 1,208,325 110 HHI # Impressions Composition  Index UVs Under $15,000 667,414 57 $15,000-24,999 312,475 54 $25,000-39,999 2,319,615 75 40,000-59,999 2,531,012 89 $60,000-74,999 1,621,396 119 $75,000-99,999 3,516,393 129 $100,000+ 2,569,590 126 HH Size # Impressions Composition  Index UVs 1 976,974 124 2 3,616,348 112 3 3,797,016 88 4 3,102,647 101 5+ 2,044,910 93
May-June Campaign Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],*Data Based on Zedo Reporting (5/6/09-6/21/09) 184 Total Actions CTR .03% Sovereign Bank Impressions Clicks CTR Post Click Actions Post Impressions Action TOTAL 15,805,090 5,220 0.03% 24 160
Overall Delivery by Placement ,[object Object],[object Object],[object Object],CTR 0.03% CTR 0.05% *Data Based on Zedo Reporting (5/6/09-6/21/09)
Campaign Optimization Optimization Lift ,[object Object],[object Object],Post Campaign 37 More Actions Post Campaign
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HatlingFlint KNOW Series

Notas del editor

  1. Aberdeen still finding marketers using 3-4 different systems
  2. As part of it’s 2005 email benchmark guide Marketing Sherpa examined the effects of sending both segmented and non-segmented emails. The results speak for themselves. With behavior-based segmentation, both click and open rates are much higher. Most significantly, open rates are nearly 14% higher. In addition, by allowing prospects and customers to choose the information they want to receive conversion rates are 3 percent higher. Behavior-based segmentation is not limited to just email. Direct Mail response rates are also much higher using behavioral targeting. Gone are the days of ‘one-size-fits all marketing’. Consumers expect that organizations know their wants and needs.
  3. With a rules-based marketing engine, iMarketing Automation makes With iMarketing Automation you capture your prospect and customer’s marketing history in the central database allowing you to send relevant and personalized communications. According to Forrester Research, relevance will dominate the strategic plans of marketers in 2006. If you want to maximize your marketing dollars, you must plan to increase the relevancy of your communications. In other words, give your prospects and customers the information they want. iMA makes it easy with behavior-based segmentation. Instead of sending generic batch and blast communications to your prospects based on simplistic criteria, expand your criteria by segmenting on their responses, events or transactions. This ensures that the messages you send are truly targeted, creating a one-to-one conversation with your prospects and customers.
  4. “ Only 20% of new leads have immediate demand” - Gartner 25% of leads become qualified opportunities for organizations that deliver advanced leads to their sales force Source: Sirius Decisions, 2005 62% of BIC have access to common sales and marketing data
  5. Sample slide #3
  6. VOICEOVER: industry data (eyeblaster, others) indicate that the ctr’s are falling by about 50% a year.  What we are seeing here though is that there is a change in peoples’ behavior too, in that fewer people are clicking on display ads.  Whether this is driven by decreasing relevancy, an increase in branding-type ad messages, or by some other factor, the net result is that clickers represent an even smaller “target” audience than they did two yrs ago
  7. • More and more of our clients are looking for enhanced research, analytics and post campaign reporting from us. • Through partnerships with Comscore, Vizu, Dynamic Logic and Insight express, we can help clients get better learning's from their Undertone campaigns. Reports include: -Enhanced demo and audience size analysis, -Brand awareness, both post campaign and real-time. • Later this year we are going to introduce some enhanced dashboards and analytics which I’ll keep you posted on.