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Health and the Internet:
              Autonomy of the user
       From Connected to Networked Citizens
Dr. Francisco Lupiáñez-Villanueva                 Dr. Rita Espanha
          www.ictconsequences.net               Professor of ISLA - Lisbon
ICTs Interdisciplinary Research Group (i2TIC)   Researcher at CIES-ISCTE
   Internet Interdisciplinary Institute (IN3)          (Portugal)
   Universitat Oberta de Catalunya (UOC)




     10th Annual World Internet Project Meeting 2009
                    Macao, July 8-10
Research projects
Health and the Internet in the Network Society

        Portugal                               Catalonia


Health in the Information Era     Internet, Health and Society: Analysis of
         in Portugal              Internet Use in Catalonia Health System
            Directed by                     Directed by Prof. Castells
   Dr. Cardoso and Dra. Espanha         Researcher: Dr. Lupiáñez-Villanueva
Common Research Objectives

• Identify, characterise and explain the determinants of
  the ICT and the Internet use carried out by citizens and
  health professionals within the health system.


• Analyze in what way and to what extend ICTs, specially
  the Internet, are appropriated by citizens and health
  professionals within the health system.
http://www.wordle.net/gallery/wrdl/957924/Main_references
Citizens, Health and the Internet - Highlights

Health and the         Consequences        Shape and         Shape and
Internet               on                  being shaped      being shaped
                                           by ICT            by autonomy
   • More health         • Personal           • Access          • Standards
     information           Health             • Uses            • Values
     available             Management         • Asses           • Efforts
     (quality and        • Patient –                            • Empowerment
     use)                  Health
                                                                • Participation
   • More                  Professional
     communication         relationship
     tools available     • Citizens
   • Online health         /Patients
     services              relationship
                         • Healthcare          E-readiness
                           demands              (DIGITAL)
                         • Health status




                AGE – EDUCATION – LABOUR – GENDER (ANALOGUE)
Citizens

 Citizens, Health and the Internet - Highlights

• Intensive use of health information
• Determinants of e-readiness index: Age, Education,
  Labour and Gender
   • Connected are more likely to be in better health
     conditions and more likely to use private healthcare
     services
   • Disconnected are more likely to be worse health and
     use public healthcare services
• Determinants of health: Age, Education and Labour
“The availability of good medical care
tends to vary inversely with the need of
        the population served”
Hart JT. The inverse care law. Lancet 1971; 1: 405–12.
DOES IT STILL WORK IN THE
TRANSITION TO THE NETWORK
         SOCIETY?
OR COULD IT BE LEAPFROGGED?
World Internet Project Data Base 2007
World Internet Project Data Base 2007

• Identify and characterise the Internet users who look for
  online health information into the E-readiness index to
  Network Society.
• Non-hierarchical K-means cluster analysis was carried out to
  develop a typology of the Internet users:

   • To simplify data
   • To be able to draw a set of levels where we could
     accommodate citizens according to their readiness to the
     Network Society
From

 Basic Connected Citizen

Advanced Connected and
   Social oriented Citizen

Advanced Connected and
Individual oriented Citizen

                             To

       Networked Citizen
                          Source:
                          WIP 2007
                       Categories
            1- Several times a day
                            2- Daily
                         3- Weekly
                        4- Monthly
             5- Less than monthly
                          6- Never
Basic Connected Citizen
                        they are at the button of the
                                       Internet uses.

                        Advanced Connected and
                            Social oriented Citizen
                    they use the Internet to do a lot
                       of activities, especially those
                      related with social and leisure
                                            activities.

                          Advanced Connected and
                         Individual oriented Citizen
                   they also use the Internet to do a
                     lot of activities, especially those
                            related with individual and
                                      personal aspects


                                 Networked Citizen
                      they are leading almost all the
Source: WIP 2007                       Internet uses
Source: WIP 2007
Source: WIP 2007
Characterization E-readiness Index




             Source: WIP 2007
Characterization E-readiness Index
            Source: WIP 2007; p<0’001
Characterization E-readiness Index
            Source: WIP 2007; p<0’001
Characterization Health information
            Source: WIP 2007; p<0’001
Characterization Looking for Health information on the
                       Internet
                     Source: WIP 2007; p<0’001
Citizens


   Citizens, Health and the Internet - Global
• Determinants of health: Age, Education and Labour
• Age Characterization of e-readiness index suggests…
   • Networked Citizens are more likely to be in better
     health conditions due to their age.
   • Connected Citizens are more likely to be in worse
     health conditions.
   • Disconnected Citizens…
The inverse care law still works in
      the Network Society
NETWORK SOCIETY TRANSITION MODEL




Peña-López, I. (2009) “Measuring digital development for policy-making: Models, stages, characteristics and
          causes. The role of the government” In ICTlogy, #68, May 2009. Barcelona: ICTlogy.
                      Retrieved month dd, yyyy from http://ictlogy.net/review/?p=2176
Thank you very much for your
         attention

    Presentation available at:
    www.ictconsequences.net
       flupianez@uoc.edu
Health and the Internet:
              Autonomy of the user
       From Connected to Networked Citizens
Dr. Francisco Lupiáñez-Villanueva                 Dr. Rita Espanha
          www.ictconsequences.net               Professor of ISLA - Lisbon
ICTs Interdisciplinary Research Group (i2TIC)   Researcher at CIES-ISCTE
   Internet Interdisciplinary Institute (IN3)          (Portugal)
   Universitat Oberta de Catalunya (UOC)




     10th Annual World Internet Project Meeting 2009
                    Macao, July 8-10

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Health and the World Wide Internet

  • 1. Health and the Internet: Autonomy of the user From Connected to Networked Citizens Dr. Francisco Lupiáñez-Villanueva Dr. Rita Espanha www.ictconsequences.net Professor of ISLA - Lisbon ICTs Interdisciplinary Research Group (i2TIC) Researcher at CIES-ISCTE Internet Interdisciplinary Institute (IN3) (Portugal) Universitat Oberta de Catalunya (UOC) 10th Annual World Internet Project Meeting 2009 Macao, July 8-10
  • 2. Research projects Health and the Internet in the Network Society Portugal Catalonia Health in the Information Era Internet, Health and Society: Analysis of in Portugal Internet Use in Catalonia Health System Directed by Directed by Prof. Castells Dr. Cardoso and Dra. Espanha Researcher: Dr. Lupiáñez-Villanueva
  • 3. Common Research Objectives • Identify, characterise and explain the determinants of the ICT and the Internet use carried out by citizens and health professionals within the health system. • Analyze in what way and to what extend ICTs, specially the Internet, are appropriated by citizens and health professionals within the health system.
  • 5. Citizens, Health and the Internet - Highlights Health and the Consequences Shape and Shape and Internet on being shaped being shaped by ICT by autonomy • More health • Personal • Access • Standards information Health • Uses • Values available Management • Asses • Efforts (quality and • Patient – • Empowerment use) Health • Participation • More Professional communication relationship tools available • Citizens • Online health /Patients services relationship • Healthcare E-readiness demands (DIGITAL) • Health status AGE – EDUCATION – LABOUR – GENDER (ANALOGUE)
  • 6. Citizens Citizens, Health and the Internet - Highlights • Intensive use of health information • Determinants of e-readiness index: Age, Education, Labour and Gender • Connected are more likely to be in better health conditions and more likely to use private healthcare services • Disconnected are more likely to be worse health and use public healthcare services • Determinants of health: Age, Education and Labour
  • 7. “The availability of good medical care tends to vary inversely with the need of the population served” Hart JT. The inverse care law. Lancet 1971; 1: 405–12.
  • 8. DOES IT STILL WORK IN THE TRANSITION TO THE NETWORK SOCIETY?
  • 9. OR COULD IT BE LEAPFROGGED?
  • 10. World Internet Project Data Base 2007
  • 11. World Internet Project Data Base 2007 • Identify and characterise the Internet users who look for online health information into the E-readiness index to Network Society. • Non-hierarchical K-means cluster analysis was carried out to develop a typology of the Internet users: • To simplify data • To be able to draw a set of levels where we could accommodate citizens according to their readiness to the Network Society
  • 12. From Basic Connected Citizen Advanced Connected and Social oriented Citizen Advanced Connected and Individual oriented Citizen To Networked Citizen Source: WIP 2007 Categories 1- Several times a day 2- Daily 3- Weekly 4- Monthly 5- Less than monthly 6- Never
  • 13. Basic Connected Citizen they are at the button of the Internet uses. Advanced Connected and Social oriented Citizen they use the Internet to do a lot of activities, especially those related with social and leisure activities. Advanced Connected and Individual oriented Citizen they also use the Internet to do a lot of activities, especially those related with individual and personal aspects Networked Citizen they are leading almost all the Source: WIP 2007 Internet uses
  • 15.
  • 16.
  • 17.
  • 20. Characterization E-readiness Index Source: WIP 2007; p<0’001
  • 21. Characterization E-readiness Index Source: WIP 2007; p<0’001
  • 22. Characterization Health information Source: WIP 2007; p<0’001
  • 23. Characterization Looking for Health information on the Internet Source: WIP 2007; p<0’001
  • 24. Citizens Citizens, Health and the Internet - Global • Determinants of health: Age, Education and Labour • Age Characterization of e-readiness index suggests… • Networked Citizens are more likely to be in better health conditions due to their age. • Connected Citizens are more likely to be in worse health conditions. • Disconnected Citizens…
  • 25. The inverse care law still works in the Network Society
  • 26. NETWORK SOCIETY TRANSITION MODEL Peña-López, I. (2009) “Measuring digital development for policy-making: Models, stages, characteristics and causes. The role of the government” In ICTlogy, #68, May 2009. Barcelona: ICTlogy. Retrieved month dd, yyyy from http://ictlogy.net/review/?p=2176
  • 27. Thank you very much for your attention Presentation available at: www.ictconsequences.net flupianez@uoc.edu
  • 28. Health and the Internet: Autonomy of the user From Connected to Networked Citizens Dr. Francisco Lupiáñez-Villanueva Dr. Rita Espanha www.ictconsequences.net Professor of ISLA - Lisbon ICTs Interdisciplinary Research Group (i2TIC) Researcher at CIES-ISCTE Internet Interdisciplinary Institute (IN3) (Portugal) Universitat Oberta de Catalunya (UOC) 10th Annual World Internet Project Meeting 2009 Macao, July 8-10