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ENHANCING STUDENT ACCESS TO
UNIVERSITY CONTENT THROUGH
SEMANTIC TECHNOLOGIES
Fouad Zablith
Olayan School of Business
American University of Beirut
Information is Scattered & Growing
 What are the courses offered
 In Decision Systems this spring?
Information is Scattered & Growing
 What are the courses offered
 In Decision Systems this spring?
                                    What are the relevant learning
                                    Material to this course?
Information is Scattered & Growing
    What are the courses offered
    In Decision Systems this spring?
                                       What are the relevant learning
                                       Material to this course?




What are the office hours of my
instructor?
Registrar          Student’s            Communications               Digital
                  Department                                        Repository


        Library                Moodle                    Student
                                                         Services          Online
                                                                           Media
Registrar          Student’s            Communications               Digital
                  Department                                        Repository


        Library                Moodle                    Student
                                                         Services          Online
                                                                           Media




                                 ?
Problem
• Big universities and organizations store their information
 in different systems relevant to their departments

• Each system has its own platform, and grows with time to
 form an information silo, disconnected from other
 information repositories

• This will make it hard for students, the main consumers of
 university information, to get answers to their queries in
 an efficient way
Technology is Getting More Sophisticated
                                From searching for
                                “Terms”, to searching
                                for “Things”
Technology is Getting More Sophisticated


                             Learning on the fly with
                             augmented reality
Technology is Getting More Sophisticated

                             Learning physics while
                             travelling around Europe
                             + explosion in online
                             learning material
Students’ Expectations are Changing
• Today, students tend to expect more from technology, as it
 is offering them more sophisticated tools

• They expect when they check their mobile phones, to
 know at a glance where their friends are at the moment

• They expect to know what happened in class from their
 moodle page, and ask questions through moodle

• They expect to go online to search for learning concepts
 they didn’t understand in class
How can we, as a university, meet
students’ expectations to enhance the
discovery of our content?
Proposed Solution
• We propose a solution based on the following two main
 components:

  • A linked platform of university content
  • A processable and explicit student context


• The role of the two components is to enable the
 adaptation of university content to the students’ needs
 based on their contexts

• We propose relying on semantic technologies to provide
 the two components
Requirements
• To achieve our objective, we foresee the following
 requirements:

  • A methodology to extract and connect existing university
    information resources
  • A set of tools to elicit the context of students in a processable
    manner
  • Devise the appropriate means to adapt university content to the
    student needs in different channels
Linking Resources
• Linking is important, we have tutorials on that! Can we
 make such links more explicit and reusable?
Semantic Technologies and Linked Data
• Linking data within an organization enables breaking the
 isolation of data silos

• The semantic web and linked data provide the means to
 connect entities at the data level using meaningful
 relations and unique references

• Such entities are linked and published following well
 defined vocabularies, to make seamless exchange of data
 within the university and external resources
Example


  Student                                          Course

            isa                              isa

                        enrolledIn   Management
                  Jim
                                        215
A Linked University Platform
Linking Across the University
     Course
Linking Across the University
        Course     hasTitle
                              Title

           isToughtBy
                              hasMaterial
                                                   Slides
    Instructor


                                            Book
Linking Across the University
            Course        hasTitle
                                     Title

              isToughtBy
                                     hasMaterial
                                                                 Slides
       Instructor

 isPartOf           hasPublication                     Book

                                             hasISBN          hasSupplier
 Department

                       Publication             ISBN
                                                               Supplier
Linking Across the University
            Course
                       and beyond…
                          hasTitle
                                     Title

              isToughtBy
                                     hasMaterial
                                                                 Slides
       Instructor

 isPartOf           hasPublication                     Book

                                             hasISBN          hasSupplier
 Department

                       Publication             ISBN
                                                               Supplier
Governments
                                                      Universities


Bibliography
                                         References

         And many more!

     “Linking Open Data cloud diagram, by Richard Cyganiak and Anja Jentzsch. http://lod-cloud.net/”
Moving from Silos to Linked Data
Linked Data Lucero Statistics

Entity Type                  Number of Instances
Courses                      580
Research Publications        16,000
Video Podcasts               2,200
Audio Podcasts               1,500
Open Educational Resources   640
YouTube Videos               900
University Buildings         100
Library Catalogue Books      12,000
Library
                      Publications                 Podcasts
Catalogue




                                       Courses
            YouTube                                           People
                                     Information




                             Linked Data
                               Platform
Linking Learning Material

                            Application that enables
                            students to discover
                            various learning material
                            from the same page



                            Podcasts, open material
                            and courses were never
                            connected, but now they
                            are!
New Learning Channels




With the ease of access to information, creative things could be
done with learning material.
Student Context for Content Adaptation
Potential Student Context Sources
• Student contexts can potentially be aggregated from
 different sources such as:

  • Existing student records
  • Social networks
  • Manually updated profiles/preferences
  • Historical user context activities
  • Physical devices (e.g. location enabled mobile phones)
Student Context Mockup

                                    Student




                                     Jim
           completed
                       enrolledIn          interestedIn

       English             MNGT
                                                  Running
        203                 215
                                                Chess
Student Assistant Mockup
                                                                                    MNGT
                                                                                     210




                                                     Office hours:                           Program
                                                                          OSB
                                                     OSB 456
                      Student
                                                     MWF: 3-4pm

                                                                                      AUB

                       Jim
                                                     Beirut Marathon
pleted
         enrolledIn          interestedIn            11 Nov 2012
                                                                           Person           Events
             MNGT
                                    Running                                         Book
              215                             You have to take
                                  Chess       MNGT 210 next spring
                                                                       Hagop                   Run
                                                      New chess book                         AUBRun
                                                      at AUB library

                                                                         Linked University
    Student Context
                                                                              Content
More Flexible Queries



        Are there any
      Engineering related
       events at AUB?
More Flexible Queries



        Are there any
      Engineering related   What are the cases related
       events at AUB?         to Management 215?
More Flexible Queries

                  What are the student
                    job vacancies
                      available?
        Are there any
      Engineering related         What are the cases related
       events at AUB?               to Management 215?
Challenges
• Student contexts can contain private information, hence
 students should have full control on what to expose

• Some information are harder to represent than others for
 example courses information vs degree requirements

• Another challenge is at the level of the student
 acceptance of such technology

• How to manage the increase in the context history to keep
 relevant information to the student
Conclusion
• Semantic technologies enable having a linked and
 processable information layer in big organizations and
 universities

• A semantic student context was proposed to enable
 adapting university content to students’ preferences, and
 enhancing the discovery of new content

• Our next step is to start linking content at AUB, and
 evaluate the effect of the proposed context aware
 application on:
  • The efficiency in content discovery
  • The student learning experience
Thank you
  http://fouad.zablith.org
fouad.zablith@aub.edu.lb
          @fzablith
Image Sources
• http://places.designobserver.com/feature/a-sense-of-
  place-a-world-of-augmented-reality-part-2/13628/
• http://www.udacity.com/overview/Course/ph100/CourseRe
  v/1
• http://openclipart.org/detail/79363

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Enhancing Student Access to University Content through Semantic Technologies

  • 1. ENHANCING STUDENT ACCESS TO UNIVERSITY CONTENT THROUGH SEMANTIC TECHNOLOGIES Fouad Zablith Olayan School of Business American University of Beirut
  • 2. Information is Scattered & Growing What are the courses offered In Decision Systems this spring?
  • 3. Information is Scattered & Growing What are the courses offered In Decision Systems this spring? What are the relevant learning Material to this course?
  • 4. Information is Scattered & Growing What are the courses offered In Decision Systems this spring? What are the relevant learning Material to this course? What are the office hours of my instructor?
  • 5. Registrar Student’s Communications Digital Department Repository Library Moodle Student Services Online Media
  • 6. Registrar Student’s Communications Digital Department Repository Library Moodle Student Services Online Media ?
  • 7. Problem • Big universities and organizations store their information in different systems relevant to their departments • Each system has its own platform, and grows with time to form an information silo, disconnected from other information repositories • This will make it hard for students, the main consumers of university information, to get answers to their queries in an efficient way
  • 8. Technology is Getting More Sophisticated From searching for “Terms”, to searching for “Things”
  • 9. Technology is Getting More Sophisticated Learning on the fly with augmented reality
  • 10. Technology is Getting More Sophisticated Learning physics while travelling around Europe + explosion in online learning material
  • 11. Students’ Expectations are Changing • Today, students tend to expect more from technology, as it is offering them more sophisticated tools • They expect when they check their mobile phones, to know at a glance where their friends are at the moment • They expect to know what happened in class from their moodle page, and ask questions through moodle • They expect to go online to search for learning concepts they didn’t understand in class
  • 12. How can we, as a university, meet students’ expectations to enhance the discovery of our content?
  • 13. Proposed Solution • We propose a solution based on the following two main components: • A linked platform of university content • A processable and explicit student context • The role of the two components is to enable the adaptation of university content to the students’ needs based on their contexts • We propose relying on semantic technologies to provide the two components
  • 14. Requirements • To achieve our objective, we foresee the following requirements: • A methodology to extract and connect existing university information resources • A set of tools to elicit the context of students in a processable manner • Devise the appropriate means to adapt university content to the student needs in different channels
  • 15. Linking Resources • Linking is important, we have tutorials on that! Can we make such links more explicit and reusable?
  • 16. Semantic Technologies and Linked Data • Linking data within an organization enables breaking the isolation of data silos • The semantic web and linked data provide the means to connect entities at the data level using meaningful relations and unique references • Such entities are linked and published following well defined vocabularies, to make seamless exchange of data within the university and external resources
  • 17. Example Student Course isa isa enrolledIn Management Jim 215
  • 19. Linking Across the University Course
  • 20. Linking Across the University Course hasTitle Title isToughtBy hasMaterial Slides Instructor Book
  • 21. Linking Across the University Course hasTitle Title isToughtBy hasMaterial Slides Instructor isPartOf hasPublication Book hasISBN hasSupplier Department Publication ISBN Supplier
  • 22. Linking Across the University Course and beyond… hasTitle Title isToughtBy hasMaterial Slides Instructor isPartOf hasPublication Book hasISBN hasSupplier Department Publication ISBN Supplier
  • 23. Governments Universities Bibliography References And many more! “Linking Open Data cloud diagram, by Richard Cyganiak and Anja Jentzsch. http://lod-cloud.net/”
  • 24. Moving from Silos to Linked Data
  • 25. Linked Data Lucero Statistics Entity Type Number of Instances Courses 580 Research Publications 16,000 Video Podcasts 2,200 Audio Podcasts 1,500 Open Educational Resources 640 YouTube Videos 900 University Buildings 100 Library Catalogue Books 12,000
  • 26. Library Publications Podcasts Catalogue Courses YouTube People Information Linked Data Platform
  • 27. Linking Learning Material Application that enables students to discover various learning material from the same page Podcasts, open material and courses were never connected, but now they are!
  • 28. New Learning Channels With the ease of access to information, creative things could be done with learning material.
  • 29. Student Context for Content Adaptation
  • 30. Potential Student Context Sources • Student contexts can potentially be aggregated from different sources such as: • Existing student records • Social networks • Manually updated profiles/preferences • Historical user context activities • Physical devices (e.g. location enabled mobile phones)
  • 31. Student Context Mockup Student Jim completed enrolledIn interestedIn English MNGT Running 203 215 Chess
  • 32. Student Assistant Mockup MNGT 210 Office hours: Program OSB OSB 456 Student MWF: 3-4pm AUB Jim Beirut Marathon pleted enrolledIn interestedIn 11 Nov 2012 Person Events MNGT Running Book 215 You have to take Chess MNGT 210 next spring Hagop Run New chess book AUBRun at AUB library Linked University Student Context Content
  • 33. More Flexible Queries Are there any Engineering related events at AUB?
  • 34. More Flexible Queries Are there any Engineering related What are the cases related events at AUB? to Management 215?
  • 35. More Flexible Queries What are the student job vacancies available? Are there any Engineering related What are the cases related events at AUB? to Management 215?
  • 36. Challenges • Student contexts can contain private information, hence students should have full control on what to expose • Some information are harder to represent than others for example courses information vs degree requirements • Another challenge is at the level of the student acceptance of such technology • How to manage the increase in the context history to keep relevant information to the student
  • 37. Conclusion • Semantic technologies enable having a linked and processable information layer in big organizations and universities • A semantic student context was proposed to enable adapting university content to students’ preferences, and enhancing the discovery of new content • Our next step is to start linking content at AUB, and evaluate the effect of the proposed context aware application on: • The efficiency in content discovery • The student learning experience
  • 38. Thank you http://fouad.zablith.org fouad.zablith@aub.edu.lb @fzablith
  • 39. Image Sources • http://places.designobserver.com/feature/a-sense-of- place-a-world-of-augmented-reality-part-2/13628/ • http://www.udacity.com/overview/Course/ph100/CourseRe v/1 • http://openclipart.org/detail/79363