Se ha denunciado esta presentación.
Se está descargando tu SlideShare. ×

The art of working: Day 1 for start-up or for big companies or for salary man


Eche un vistazo a continuación

1 de 40 Anuncio

Más Contenido Relacionado

Similares a The art of working: Day 1 for start-up or for big companies or for salary man (20)

Más reciente (20)


The art of working: Day 1 for start-up or for big companies or for salary man

  1. 1. The art of working ~Strategy and keywords~ for salary man, start-up, even big company NguyenHai MINH COO of FX, game ventures IT manager at World Mega Bank SE at multination software vendors Worked directly with line manager ex-CFO, 10B US$ Sales man, 3B US$ CEO of 100M US$ CEO of 15M US$
  2. 2. Agenda • Mindset, strategy • Logic thinking and effective communication • Strong spirit to solve issues • Understand your company – Project management – Operation Management • Return to day 1’s orientation
  3. 3. Realistic life design: Lifetime salary Peaceful life
  4. 4. Peaceful way is really peaceful? • May OK for normal expense: Food, house, car, … • NOK for unexpected: surgeons, restructured, … • Question: Really Japanese/American/European love his/her company? • Answer: NOPE, all people work for food because of suffer from being restructured in future
  5. 5. – 2008, 2012, 2013 and from now on “no need to come tomorrow” is often used – Volume of restructuring: too many companies with sudden death due to bubble, … – In general, 10 ventures established and 9 is in bankrupt after 1 year, and 1 in ill situation – 3 years is needed to check survival of any company
  6. 6. Why 3 years: company balance • Revenue vs Expense: Simply +, -, and SUM Question: Investors has enough money for 3 years from beginning? Or bankrupt on the way? Answer: Almost bankrupt
  7. 7. MINDSET as Maslow theory • Love/belonging is too luxury • Only try to survive: Breath, food, water, sleep… HOW to be SURVIVAL???
  8. 8. Strategy: work hard when young • Salary = Value  more value, more salary • Work hard, make value  save time  more work, more experience, more value • Maslow’s 2nd : Relief, safety – People love things “made in Japan” because of feeling safe – Seek relief in food, business partner … and in WORK  working hard make supervisors feel relief. • Loyalty make belief and being assigned important job  More value
  9. 9. Strategy: work hard when young • Push pressure to PM: please give more works • Self PR with daily report • Hard to study after 35 • Time run fast from 25-35 • Hard to get job after 35 Nor you will become window-side people Additional reason
  10. 10. Try to logical thinking • Salary = Value • Nothing is from GOD, all need long process of saving Integration(Math is not too far from life) • Believe on yourself and try to get relief from others • Excel, balance sheet: only +, -, (money is not naturally generated, just transfered from one to other)
  11. 11. Strong spirit to solve issues • Ignored issue will cause delay, loss … later on • The day without issue is the day having issue Take easy to receive issue and solve it with strong spirit • Same in work, issue in private life also often occur and you need to solve with strong spirit • Methodology : Collect information and build up your own decision making standard
  12. 12. Effective Communication
  13. 13. Horenso • When issue happens, need to report to your line manager first and if possible, propose your action at same time or later then get their instruction, then you solve
  14. 14. Way of working • Propose some options and suggest the best based on some detail criterias • You need work hard until enable to propose • If you see your boss a little irritate, you need to be sympathized and work harder/quicker
  15. 15. When meeting • Confirm your understanding is same with intention of speaker • When talking with supervisor, you should respect them by compact time via focusing on keywords,… or talk faster
  16. 16. Meeting minutes • Before meeting: needs agenda to focus on important points • Meeting minutes is not description of meeting progress • Focus only on conclusions, how(if technical) , next meeting(if having) • Conclusion must be “who do what until when” • Try to write MM within the day • Send mail to related people with correct manner of TO/CC/BCC • Meeting minutes show the logic thinking of MM writer and conductor
  17. 17. Reason • 4 people with salary 5K US$/month meeting in 1.5hours, so the meeting value’s is 5000 US$ /168 hours * 1.5 hours* 4 people =178.6US$ • If not recording, không ghi thì – Task is not implemented – Loss value – Loss time to brainstorm, cause stress, – Supervisor cannot follow • Meeting minutes increase company value
  18. 18. Mail • Top managers make decision: need information soonest and standard judge • Collect information: Top managers can reads mails among end teams  quick decision  more works  more value • Mail subjects to attract and positioning “[company name][division][project][important] …abc” • Write conclusion numbers want to discuss first • Write conclusion first and explanation later
  19. 19. Understand a company
  20. 20. Running IT venture • 15% for marketing, 300M$ for each year in case of DeNA, Gree, Line… • Need enough money for 3 years if ventures • Need at least 40,000 new users for each month for any SNS portal • Need focus on 1 field • Try and error until AHA moment of grow hack • Recruit 1.2-1.5 times than needed staffs due to high human resource liquidity and high cost of OT /outsourcing and of course often underestimation
  21. 21. Managers who must know detail • Can give decision and solve problem quickly • Study/Work hard to understand technical, business logic, marketing, Business intelligent
  22. 22. No VIP but still smooth run • Ready for worst case: top managers resign any time – Password is secured in envelop • Top managers’ duty: prepare successor • Network system need high availability for down time zero • All big companies has Business Continuity Plan by building back-up site • 2 children …
  23. 23. Daily report • A staff: Task 1: from 20% to 30% : 4h: delay • A staff: Task 2: from 0% to 100% : 4h: on-schedule • Action: xxx So for 100% of task 1, A staff need 40 hours, 1 week Team leader need to check and adjust if A staff work on performance or not. If not, criticize him/her immediately and ask him/her to take action until delay is recovered
  24. 24. Level up SENSE • Project manager estimate correctly • Team leader correctly estimate, solve problems • Testers know difficult cases and where need to focus • Business Analyst write detail to decrease Q&A • Marketing needs to know effective channel • … These sense can be built only via daily hard work
  25. 25. 4E + 1C +1Q • Envision • Enable • Energize: not only incentive, need includes empower • Besides, try to criticize once a week in private or public • Question to make them thinking as your way
  27. 27. Mindset • In project, team should work hard and even tough together. That is better than getting claims from Customer and explain to supervisor • Only 0 or 1; 0.99 will still be seen as 0 • Award to winner is always double of runner up, although the gap is 1-2 milisecond
  28. 28. Project management • Task in schedule must be as detail as possible, even mailing, meeting,… all take times and belong project timeline • Especially, purchasing of IT hardware is take 2-3 months • High cost of OT fee and outsource in case of delay. • Check delay daily and try to action when being delay nor PM has to work hard to re-schedule •  team leader must re-arrange with others team to take responsibility for delay.
  29. 29. Service design: code/test • Focus on smoothness of functions – Sign up – Sign in – Sending mail – Sign out – Payment – Communication among modules, systems – Logs – And other functions
  30. 30. SRS, non-requirements • Make clear definition of – Functionality – OS – Browser – Response – Stress – Security – … As detail as possible (Almost companies do not have detail design) -Message is guide to action, not only display error having message design from beginning
  31. 31. Design • Nowadays, graphical design become more important after Apple’s rise, after of satisfaction to Microsoft’s functionality • Not only end-user, back office staffs also need design to work all-day
  32. 32. Solve problem • Make work flow and data flow • Check value at each node • Determine the fault area • Check value on setting, especially environment parameters • Write logs • Check setting
  33. 33. Release • Write to-do list and checklist • Focus on testing as service design’s main point
  34. 34. OPERATION
  35. 35. Interview • Background • Reason of leaving previous jobs • Logic thinking • Experience on big system • Understand of business logic • Biggest success/failure and his/her contribution/responsibility • Less previous company • Spirit to solve problems • Review tasks if leader
  36. 36. Probation • Need to fire some in probation • Give some bonus if good performance Weekly PDCA • What is done and what to do next • Try to keep weekly
  37. 37. Task Audit X: change by PIC name Grey out if done
  38. 38. Join activities as many as possible • Lunch, tea-break • Sports: soccer, badminton, Ping-Pong • Entertainment: billiards, travel • Teambuilding • Weekly free talk • All communication is in English • Meeting at morning for new inspiration
  39. 39. Sometimes need to remember feeling at DAY 1
  40. 40. THANK YOU