1. Talent Management A competency based HR program to select, develop and motivate high performing people

2. Great people build great organizations and great organizations develop great people

4. Aligning Business Strategy & Talent Strategy Traits Skills Knowledge Talent Business Strategy: the results we want Talent Strategy: the people we need

5. Aligning Business Strategy & Talent Strategy Implementing an organization’s business strategy requires people who consistently demonstrate the talents that embody the knowledge, skills and traits required to achieve high performance. Business Strategy Talent Strategy How will our organization be positioned in the marketplace? Who are our core customers and our competitors? What is our unique value proposition? How will we create value for our customers, employees and owners? What will drive organizational performance and create exceptional results? What talents are required in our people to deliver our critical capabilities and achieve our performance goals? How will we define success? How will we know when performance meets customer, employee and owner expectations? What resources are required to develop the talent necessary to achieve our business strategy? Critical Capabilities Performance Competencies Performance Measures

7. Behavioral potential shaped by knowledge, skills and traits that are applied consistently over time and that result in effective performance. Talent Traits Skills Knowledge

12. Position Competency Profiles

17. Expected Performance Actual Performance Performance Coaching Flexibility & multi-tasking Acting upset when asked to take on a new task Do you see how this is disrupting the team? What ideas do you have for changing this? Competencies as a Coaching Tool Competencies give supervisors specific behaviors to focus on when discussion performance

18. Performance Appraisal Competencies focus performance appraisals on specific, job related behaviors

21. Leaders as Talent Managers Protect “ Re-Recruit” key performers; market the organization & career opportunities Expect Set clear standards for performance and conduct Connect Engage employees in their work, mission values and future Select Recruit employees with talents that match performance requirements

24. Business Strategy Talent Strategy Exceptional Results Exceptional results can be achieved when talent strategy and business strategy are in alignment. Traits Skills Knowledge Talent

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