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5 Steps to (Remote) Team Bliss:
How to Build Thriving, High-Performing
(Remote) Tech Teams
I’m Jen Bunk.
Founder of Jen Bunk Ventures
jenbunk.com
Creator of People Stack Academy
PeopleStackAcademy.com
@jbunky
Why building thriving, high-performing teams is the KEY
to unlocking more FREEDOM (for you and your teams)
I’M GOING TO SHOW YOU…
Why building thriving, high-performing teams is the KEY
to unlocking more FREEDOM (for you and your teams)
How to evoke the BEST performance from every team
member
I’M GOING TO SHOW YOU…
Why building thriving, high-performing teams is the KEY
to unlocking more FREEDOM (for you and your teams)
How to evoke the BEST performance from every team
member
How to be a superstar MENTOR who has a rock-solid
rapport with every team member (even though you
may never meet in-person)
I’M GOING TO SHOW YOU…
How to influence and GTD so that your teams run like
WELL-OILED MACHINES (while your preserve energy and
add focus)
I’M GOING TO SHOW YOU…
How to influence and GTD so that your teams run like
WELL-OILED MACHINES (while your preserve energy and
add focus)
How to spearhead exciting, challenging projects that
make a MEASURABLE, POSITIVE IMPACT on your
company
I’M GOING TO SHOW YOU…
How to influence and GTD so that your teams run like
WELL-OILED MACHINES (while your preserve energy and
add focus)
How to spearhead exciting, challenging projects that
make a MEASURABLE, POSITIVE IMPACT on your
company
How to leverage your wins so that you can earn
AUTHENTIC RECOGNITION for being a trusted leader
who inspires, builds relationships, and has FUN doing it
I’M GOING TO SHOW YOU…
How to do ALL of this without working
late nights, going to useless meetings,
drowning in trivial tasks, dealing with
petty politics, over-inflating your ego,
hiding your geeky persona, or any of
the other “manager” stuff you THINK
you need to do but really don’t
I’M GOING TO SHOW YOU…
1. Do they give meaningless 1-WORD RESPONSES when
you ask questions during 1:1’s?
DOES THIS SOUND LIKE YOUR TEAM(S)?
1. Do they give meaningless 1-WORD RESPONSES when
you ask questions during 1:1’s?
2. Are they quick to point out mistakes, but rarely
help FIX or PREVENT them?
DOES THIS SOUND LIKE YOUR TEAM(S)?
1. Do they give meaningless 1-WORD RESPONSES when
you ask questions during 1:1’s?
2. Are they quick to point out mistakes, but rarely
help FIX or PREVENT them?
3. Are they UNDER-PERFORMING but don’t seem
motivated to do better?
DOES THIS SOUND LIKE YOUR TEAM(S)?
1. Do they give meaningless 1-WORD RESPONSES when
you ask questions during 1:1’s?
2. Are they quick to point out mistakes, but rarely
help FIX or PREVENT them?
3. Are they UNDER-PERFORMING but don’t seem
motivated to do better?
4. Do they CLAW at each other’s throats and show a
lack of respect for each other?
DOES THIS SOUND LIKE YOUR TEAM(S)?
1. Do they give meaningless 1-WORD RESPONSES when
you ask questions during 1:1’s?
2. Are they quick to point out mistakes, but rarely
help FIX or PREVENT them?
3. Are they UNDER-PERFORMING but don’t seem
motivated to do better?
4. Do they CLAW at each other’s throats and show a
lack of respect for each other?
5. Do they LACK the EMPOWERMENT to make their
own decisions, costing everyone time and sanity?
DOES THIS SOUND LIKE YOUR TEAM(S)?
6. Do you SEVERELY want to be a great mentor for your
team but are WORRIED that you keep letting them
down?
DOES THIS SOUND LIKE YOU?
6. Do you SEVERELY want to be a great mentor for your
team but are WORRIED that you keep letting them
down?
7. Are you BORED to death and OVERCOMMITED with
meaningless projects?
DOES THIS SOUND LIKE YOU?
6. Do you SEVERELY want to be a great mentor for your
team but are WORRIED that you keep letting them
down?
7. Are you BORED to death and OVERCOMMITED with
meaningless projects?
8. Do your suggestions get SHOT DOWN and you wish
you could build more confidence and strategic
influence?
DOES THIS SOUND LIKE YOU?
6. Do you SEVERELY want to be a great mentor for your
team but are WORRIED that you keep letting them
down?
7. Are you BORED to death and OVERCOMMITED with
meaningless projects?
8. Do your suggestions get SHOT DOWN and you wish
you could build more confidence and strategic
influence?
9. Are you worried you’ll LOSE opportunities for
growth, advancement, and more MONEY?
DOES THIS SOUND LIKE YOU?
6. Do you SEVERELY want to be a great mentor for your
team but are WORRIED that you keep letting them
down?
7. Are you BORED to death and OVERCOMMITED with
meaningless projects?
8. Do your suggestions get SHOT DOWN and you wish
you could build more confidence and strategic
influence?
9. Are you worried you’ll LOSE opportunities for
growth, advancement, and more MONEY?
10. Do you feel like, any day now, you might get
DEMOTED or even FIRED if you can’t get your team
to perform better?
DOES THIS SOUND LIKE YOU?
THE REAL PROBLEM?
YOU HAVEN’T MADE “THE SHIFTS”
There are 5 simple shifts you need
to make to build thriving, high-
performing teams WHILE you ALL
enjoy more FREEDOM.
I'm going to walk you through
EXACTLY how to make those
shifts RIGHT NOW.
WHAT YOU NEED TO KNOW…
COMMIT TO
LEADING
WITH TOTAL
INTEGRITY
“Leaders are born and not made.”
COMMIT TO LEADING WITH TOTAL INTEGRITY
“Leaders are born and not made.”
B.S.
COMMIT TO LEADING WITH TOTAL INTEGRITY
Leadership is a skill that you can commit to mastering.
COMMIT TO LEADING WITH TOTAL INTEGRITY
Commit to mastering it with TOTAL integrity.
When you commit, your perspective
shifts and suddenly you KNOW you
WILL do this!
COMMIT TO LEADING WITH TOTAL INTEGRITY
When you don’t commit, there’s no
goalpost. And when there’s no goal
post, you can’t win. EVER.
COMMIT TO LEADING WITH TOTAL INTEGRITY
“I’ll try to lead with total integrity.”
COMMIT TO LEADING WITH TOTAL INTEGRITY
“I’ll try to lead with total integrity.”
NO!
COMMIT TO LEADING WITH TOTAL INTEGRITY
“I’ll try to lead with total integrity.”
NO!
“Do or do not, there is no try.”
COMMIT TO LEADING WITH TOTAL INTEGRITY
“I should lead with total integrity.”
COMMIT TO LEADING WITH TOTAL INTEGRITY
“I should lead with total integrity.”
NO!
COMMIT TO LEADING WITH TOTAL INTEGRITY
“I should lead with total integrity.”
NO!
Stop “shoulding” all over yourself!
COMMIT TO LEADING WITH TOTAL INTEGRITY
“I commit to leading with total
integrity.”
COMMIT TO LEADING WITH TOTAL INTEGRITY
TREAT ALL
TEAMS LIKE
REMOTE
TEAMS
Do you need to watch
them like a hawk?
TREAT ALL TEAMS LIKE REMOTE TEAMS
But local teams perform
better than remote teams!
TREAT ALL TEAMS LIKE REMOTE TEAMS
Evil Workflow Interruptions
TREAT ALL TEAMS LIKE REMOTE TEAMS
Force Yourself to
Address the Gaps
TREAT ALL TEAMS LIKE REMOTE TEAMS
1. Prevent Interruptions
TREAT ALL TEAMS LIKE REMOTE TEAMS
1. Prevent Interruptions
2. Expect and learn from failure
TREAT ALL TEAMS LIKE REMOTE TEAMS
1. Prevent Interruptions
2. Expect and learn from failure
3. Ask curiosity questions and execute on them
TREAT ALL TEAMS LIKE REMOTE TEAMS
1. Prevent Interruptions
2. Expect and learn from failure
3. Ask curiosity questions and execute on them
4. Listen. Model success. Model failure.
TREAT ALL TEAMS LIKE REMOTE TEAMS
1. Prevent Interruptions
2. Expect and learn from failure
3. Ask curiosity questions and execute on them
4. Listen. Model success. Model failure.
5. Meditate for at least 5 min.
TREAT ALL TEAMS LIKE REMOTE TEAMS
1. Commit to Leading with Total Integrity
2. Treat All Teams Like Remote Teams
WHAT YOU NEED TO WIN
EVALUATE
AND
CALIBRATE
YOUR TOOLS
EVALUATE AND CALIBRATE YOUR TOOLS
Tools are the MEANS.
Tools are NOT the end.
EVALUATE AND CALIBRATE YOUR TOOLS
Tool Evaluation Criteria:
Does it help us...
perform at our best?
thrive?
EVALUATE AND CALIBRATE YOUR TOOLS
Go into those advanced
options and calibrate!
EVALUATE AND CALIBRATE YOUR TOOLS
• Slack
• Skype
• Google Hangouts
• Zoom
• talky.io
• join.me
• Jira
• Github
• GoToMeeting
• SMART board
• Chromecast
• AppleTV
• Cloak
• Email
• Telephone
• Leankit
• ScreenHero
• Telepresence
• Basecamp
• Teamviewer
• Gerrit
• Pluot
• WebEx
• BlueJeans
• Sococo
• WorkEvohlution
• Trello
• KanBO
1. Commit to Leading with Total Integrity
2. Treat All Teams Like Remote Teams
3. Evaluate and Calibrate Your Tools
WHAT YOU NEED TO WIN
Excel at 1:1’s
EXCEL at 1:1’s
Hold regular, un-cancellable 1:1’s
with EVERY team member even if –
ESPECIALLY if – they are remote
EXCEL at 1:1’s
Why are 1:1’s so important?
• Only time you get this person all to yourself
EXCEL at 1:1’s
Why are 1:1’s so important?
• Only time you get this person all to yourself
• ALL humans thrive through genuine connections
EXCEL at 1:1’s
Why are 1:1’s so important?
• Only time you get this person all to yourself
• ALL humans thrive through genuine connections
• Share and discuss information SPECIFIC to that person
EXCEL at 1:1’s
Why are 1:1’s so important?
• Only time you get this person all to yourself
• ALL humans thrive through genuine connections
• Share and discuss information SPECIFIC to that person
• Gets THEM to think strategically
EXCEL at 1:1’s
When you excel at 1:1’s:
• You build an unbreakable rapport
EXCEL at 1:1’s
When you excel at 1:1’s:
• You build an unbreakable rapport
• Team trust skyrockets
EXCEL at 1:1’s
When you excel at 1:1’s:
• You build an unbreakable rapport
• Team trust skyrockets
• Performance goes through the roof
EXCEL at 1:1’s
When you excel at 1:1’s:
• You build an unbreakable rapport
• Team trust skyrockets
• Performance goes through the roof
• An amazing synergy spreads through the whole team
EXCEL at 1:1’s
When you excel at 1:1’s:
• You build an unbreakable rapport
• Team trust skyrockets
• Performance goes through the roof
• An amazing synergy spreads through the whole team
• You earn more free time
EXCEL at 1:1’s
Evaluate and calibrate your tools!
EXCEL at 1:1’s
Prepare questions and assignments
EXCEL at 1:1’s
Avoid status updates
EXCEL at 1:1’s
Practice impactful listening
EXCEL at 1:1’s
Ask concise but powerful questions
EXCEL at 1:1’s
Let them peek into your world
EXCEL at 1:1’s
“Pretend you’re already there.”
1. Commit to Leading with Total Integrity
2. Treat All Teams Like Remote Teams
3. Evaluate and Calibrate Your Tools
4. Excel at 1:1’s
WHAT YOU NEED TO WIN
INVEST
IN
MENTORING
EVERYONE should have a mentor.
Mentoring brings two things:
NEW IDEAS and ACCOUNTABILITY.
INVEST IN MENTORING
INVEST IN MENTORING
A good mentor will give you great
ideas AND make sure you act on
them.
INVEST IN MENTORING
A good mentor will give you great
ideas AND make sure you act on
them.
A GREAT mentor will also put
together a powerful group of
people all working toward similar
goals…this multiplies everyone’s
effectiveness exponentially
1. Commit to Leading with Total Integrity
2. Treat All Teams Like Remote Teams
3. Evaluate and Calibrate Your Tools
4. Excel at 1:1’s
5. Invest in Mentoring
WHAT YOU NEED TO WIN
jen@jenbunk.com

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5 Steps to (Remote) Team Bliss: How to Build Thriving, High-Performing (Remote) Tech Teams

  • 1. 5 Steps to (Remote) Team Bliss: How to Build Thriving, High-Performing (Remote) Tech Teams
  • 2. I’m Jen Bunk. Founder of Jen Bunk Ventures jenbunk.com Creator of People Stack Academy PeopleStackAcademy.com @jbunky
  • 3. Why building thriving, high-performing teams is the KEY to unlocking more FREEDOM (for you and your teams) I’M GOING TO SHOW YOU…
  • 4. Why building thriving, high-performing teams is the KEY to unlocking more FREEDOM (for you and your teams) How to evoke the BEST performance from every team member I’M GOING TO SHOW YOU…
  • 5. Why building thriving, high-performing teams is the KEY to unlocking more FREEDOM (for you and your teams) How to evoke the BEST performance from every team member How to be a superstar MENTOR who has a rock-solid rapport with every team member (even though you may never meet in-person) I’M GOING TO SHOW YOU…
  • 6. How to influence and GTD so that your teams run like WELL-OILED MACHINES (while your preserve energy and add focus) I’M GOING TO SHOW YOU…
  • 7. How to influence and GTD so that your teams run like WELL-OILED MACHINES (while your preserve energy and add focus) How to spearhead exciting, challenging projects that make a MEASURABLE, POSITIVE IMPACT on your company I’M GOING TO SHOW YOU…
  • 8. How to influence and GTD so that your teams run like WELL-OILED MACHINES (while your preserve energy and add focus) How to spearhead exciting, challenging projects that make a MEASURABLE, POSITIVE IMPACT on your company How to leverage your wins so that you can earn AUTHENTIC RECOGNITION for being a trusted leader who inspires, builds relationships, and has FUN doing it I’M GOING TO SHOW YOU…
  • 9. How to do ALL of this without working late nights, going to useless meetings, drowning in trivial tasks, dealing with petty politics, over-inflating your ego, hiding your geeky persona, or any of the other “manager” stuff you THINK you need to do but really don’t I’M GOING TO SHOW YOU…
  • 10. 1. Do they give meaningless 1-WORD RESPONSES when you ask questions during 1:1’s? DOES THIS SOUND LIKE YOUR TEAM(S)?
  • 11. 1. Do they give meaningless 1-WORD RESPONSES when you ask questions during 1:1’s? 2. Are they quick to point out mistakes, but rarely help FIX or PREVENT them? DOES THIS SOUND LIKE YOUR TEAM(S)?
  • 12. 1. Do they give meaningless 1-WORD RESPONSES when you ask questions during 1:1’s? 2. Are they quick to point out mistakes, but rarely help FIX or PREVENT them? 3. Are they UNDER-PERFORMING but don’t seem motivated to do better? DOES THIS SOUND LIKE YOUR TEAM(S)?
  • 13. 1. Do they give meaningless 1-WORD RESPONSES when you ask questions during 1:1’s? 2. Are they quick to point out mistakes, but rarely help FIX or PREVENT them? 3. Are they UNDER-PERFORMING but don’t seem motivated to do better? 4. Do they CLAW at each other’s throats and show a lack of respect for each other? DOES THIS SOUND LIKE YOUR TEAM(S)?
  • 14. 1. Do they give meaningless 1-WORD RESPONSES when you ask questions during 1:1’s? 2. Are they quick to point out mistakes, but rarely help FIX or PREVENT them? 3. Are they UNDER-PERFORMING but don’t seem motivated to do better? 4. Do they CLAW at each other’s throats and show a lack of respect for each other? 5. Do they LACK the EMPOWERMENT to make their own decisions, costing everyone time and sanity? DOES THIS SOUND LIKE YOUR TEAM(S)?
  • 15. 6. Do you SEVERELY want to be a great mentor for your team but are WORRIED that you keep letting them down? DOES THIS SOUND LIKE YOU?
  • 16. 6. Do you SEVERELY want to be a great mentor for your team but are WORRIED that you keep letting them down? 7. Are you BORED to death and OVERCOMMITED with meaningless projects? DOES THIS SOUND LIKE YOU?
  • 17. 6. Do you SEVERELY want to be a great mentor for your team but are WORRIED that you keep letting them down? 7. Are you BORED to death and OVERCOMMITED with meaningless projects? 8. Do your suggestions get SHOT DOWN and you wish you could build more confidence and strategic influence? DOES THIS SOUND LIKE YOU?
  • 18. 6. Do you SEVERELY want to be a great mentor for your team but are WORRIED that you keep letting them down? 7. Are you BORED to death and OVERCOMMITED with meaningless projects? 8. Do your suggestions get SHOT DOWN and you wish you could build more confidence and strategic influence? 9. Are you worried you’ll LOSE opportunities for growth, advancement, and more MONEY? DOES THIS SOUND LIKE YOU?
  • 19. 6. Do you SEVERELY want to be a great mentor for your team but are WORRIED that you keep letting them down? 7. Are you BORED to death and OVERCOMMITED with meaningless projects? 8. Do your suggestions get SHOT DOWN and you wish you could build more confidence and strategic influence? 9. Are you worried you’ll LOSE opportunities for growth, advancement, and more MONEY? 10. Do you feel like, any day now, you might get DEMOTED or even FIRED if you can’t get your team to perform better? DOES THIS SOUND LIKE YOU?
  • 20. THE REAL PROBLEM? YOU HAVEN’T MADE “THE SHIFTS”
  • 21. There are 5 simple shifts you need to make to build thriving, high- performing teams WHILE you ALL enjoy more FREEDOM. I'm going to walk you through EXACTLY how to make those shifts RIGHT NOW. WHAT YOU NEED TO KNOW…
  • 23. “Leaders are born and not made.” COMMIT TO LEADING WITH TOTAL INTEGRITY
  • 24. “Leaders are born and not made.” B.S. COMMIT TO LEADING WITH TOTAL INTEGRITY
  • 25. Leadership is a skill that you can commit to mastering. COMMIT TO LEADING WITH TOTAL INTEGRITY Commit to mastering it with TOTAL integrity.
  • 26. When you commit, your perspective shifts and suddenly you KNOW you WILL do this! COMMIT TO LEADING WITH TOTAL INTEGRITY
  • 27. When you don’t commit, there’s no goalpost. And when there’s no goal post, you can’t win. EVER. COMMIT TO LEADING WITH TOTAL INTEGRITY
  • 28. “I’ll try to lead with total integrity.” COMMIT TO LEADING WITH TOTAL INTEGRITY
  • 29. “I’ll try to lead with total integrity.” NO! COMMIT TO LEADING WITH TOTAL INTEGRITY
  • 30. “I’ll try to lead with total integrity.” NO! “Do or do not, there is no try.” COMMIT TO LEADING WITH TOTAL INTEGRITY
  • 31. “I should lead with total integrity.” COMMIT TO LEADING WITH TOTAL INTEGRITY
  • 32. “I should lead with total integrity.” NO! COMMIT TO LEADING WITH TOTAL INTEGRITY
  • 33. “I should lead with total integrity.” NO! Stop “shoulding” all over yourself! COMMIT TO LEADING WITH TOTAL INTEGRITY
  • 34. “I commit to leading with total integrity.” COMMIT TO LEADING WITH TOTAL INTEGRITY
  • 36. Do you need to watch them like a hawk? TREAT ALL TEAMS LIKE REMOTE TEAMS
  • 37. But local teams perform better than remote teams! TREAT ALL TEAMS LIKE REMOTE TEAMS
  • 38. Evil Workflow Interruptions TREAT ALL TEAMS LIKE REMOTE TEAMS
  • 39. Force Yourself to Address the Gaps TREAT ALL TEAMS LIKE REMOTE TEAMS
  • 40. 1. Prevent Interruptions TREAT ALL TEAMS LIKE REMOTE TEAMS
  • 41. 1. Prevent Interruptions 2. Expect and learn from failure TREAT ALL TEAMS LIKE REMOTE TEAMS
  • 42. 1. Prevent Interruptions 2. Expect and learn from failure 3. Ask curiosity questions and execute on them TREAT ALL TEAMS LIKE REMOTE TEAMS
  • 43. 1. Prevent Interruptions 2. Expect and learn from failure 3. Ask curiosity questions and execute on them 4. Listen. Model success. Model failure. TREAT ALL TEAMS LIKE REMOTE TEAMS
  • 44. 1. Prevent Interruptions 2. Expect and learn from failure 3. Ask curiosity questions and execute on them 4. Listen. Model success. Model failure. 5. Meditate for at least 5 min. TREAT ALL TEAMS LIKE REMOTE TEAMS
  • 45. 1. Commit to Leading with Total Integrity 2. Treat All Teams Like Remote Teams WHAT YOU NEED TO WIN
  • 47. EVALUATE AND CALIBRATE YOUR TOOLS Tools are the MEANS. Tools are NOT the end.
  • 48. EVALUATE AND CALIBRATE YOUR TOOLS Tool Evaluation Criteria: Does it help us... perform at our best? thrive?
  • 49. EVALUATE AND CALIBRATE YOUR TOOLS Go into those advanced options and calibrate!
  • 50. EVALUATE AND CALIBRATE YOUR TOOLS • Slack • Skype • Google Hangouts • Zoom • talky.io • join.me • Jira • Github • GoToMeeting • SMART board • Chromecast • AppleTV • Cloak • Email • Telephone • Leankit • ScreenHero • Telepresence • Basecamp • Teamviewer • Gerrit • Pluot • WebEx • BlueJeans • Sococo • WorkEvohlution • Trello • KanBO
  • 51. 1. Commit to Leading with Total Integrity 2. Treat All Teams Like Remote Teams 3. Evaluate and Calibrate Your Tools WHAT YOU NEED TO WIN
  • 53. EXCEL at 1:1’s Hold regular, un-cancellable 1:1’s with EVERY team member even if – ESPECIALLY if – they are remote
  • 54. EXCEL at 1:1’s Why are 1:1’s so important? • Only time you get this person all to yourself
  • 55. EXCEL at 1:1’s Why are 1:1’s so important? • Only time you get this person all to yourself • ALL humans thrive through genuine connections
  • 56. EXCEL at 1:1’s Why are 1:1’s so important? • Only time you get this person all to yourself • ALL humans thrive through genuine connections • Share and discuss information SPECIFIC to that person
  • 57. EXCEL at 1:1’s Why are 1:1’s so important? • Only time you get this person all to yourself • ALL humans thrive through genuine connections • Share and discuss information SPECIFIC to that person • Gets THEM to think strategically
  • 58. EXCEL at 1:1’s When you excel at 1:1’s: • You build an unbreakable rapport
  • 59. EXCEL at 1:1’s When you excel at 1:1’s: • You build an unbreakable rapport • Team trust skyrockets
  • 60. EXCEL at 1:1’s When you excel at 1:1’s: • You build an unbreakable rapport • Team trust skyrockets • Performance goes through the roof
  • 61. EXCEL at 1:1’s When you excel at 1:1’s: • You build an unbreakable rapport • Team trust skyrockets • Performance goes through the roof • An amazing synergy spreads through the whole team
  • 62. EXCEL at 1:1’s When you excel at 1:1’s: • You build an unbreakable rapport • Team trust skyrockets • Performance goes through the roof • An amazing synergy spreads through the whole team • You earn more free time
  • 63. EXCEL at 1:1’s Evaluate and calibrate your tools!
  • 64. EXCEL at 1:1’s Prepare questions and assignments
  • 65. EXCEL at 1:1’s Avoid status updates
  • 66. EXCEL at 1:1’s Practice impactful listening
  • 67. EXCEL at 1:1’s Ask concise but powerful questions
  • 68. EXCEL at 1:1’s Let them peek into your world
  • 69. EXCEL at 1:1’s “Pretend you’re already there.”
  • 70. 1. Commit to Leading with Total Integrity 2. Treat All Teams Like Remote Teams 3. Evaluate and Calibrate Your Tools 4. Excel at 1:1’s WHAT YOU NEED TO WIN
  • 72. EVERYONE should have a mentor. Mentoring brings two things: NEW IDEAS and ACCOUNTABILITY. INVEST IN MENTORING
  • 73. INVEST IN MENTORING A good mentor will give you great ideas AND make sure you act on them.
  • 74. INVEST IN MENTORING A good mentor will give you great ideas AND make sure you act on them. A GREAT mentor will also put together a powerful group of people all working toward similar goals…this multiplies everyone’s effectiveness exponentially
  • 75. 1. Commit to Leading with Total Integrity 2. Treat All Teams Like Remote Teams 3. Evaluate and Calibrate Your Tools 4. Excel at 1:1’s 5. Invest in Mentoring WHAT YOU NEED TO WIN