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Digital Government In Japan
Government of Japan November, 2018 0
Contents
1
1. Digital Strategy
2. Digital Government
4. Challenges
Service for citizens
IT governance
Basic data
3. Platform
5. Human resource
Transitions in Japan’s population
2
(Sources) Figures to 2015 taken from the “National Census,” MIC (excluding the age-indeterminate population); figures for 2020 and beyond taken from “Population
Projections for Japan (estimated in January 2012),” (medium fertility and medium mortality assumption) National Institute of Population and Social Security Research
Population
Rate of aging
1. DIGITAL STRATEGY
3
Overview of Digital Strategy in Japan
Other Acts
Privacy act and
Info. disclosure act
Society 5.0 (2016)
Economic Growth Strategy (2018-6)
Innovation Strategy (2018-6)
Digital Strategy (2018-6)
Data Strategy (2018-6)
Digital Government Policy (2017-5)
• Connected Industries
• Digital first
• Once only
• One stop
Vision
National Strategies
Digital Strategies
IT ACT
(2000)
DATA ACT
(2016)
Digital First ACT
(End of 2018)
Society 5.0
Reference
Architecture
Data
Exchange
Platform
Government
Interoperability
Framework
(IMI)
Data
Strategy / Policy
Rule
Organization
Business
Data harness
functions
Data
Data broker
function
Asset
Sensor, Actuator,
Hardware, Network
Gathering, Integration,
Cleansing, Device management
Data definition, Data model,
Code
Catalogue, Search,
AI, Analysis
Business process
Business Rule
Coordination
Team
Legislation
Regulation
Vision
Priority domain
Security/Authentication
Lifecycle
Open Data Policy (2017-5)
4
Society 5.0
 Realize the advanced fusion of cyberspace and physical space,
To balance economic advancement with the resolution of social problems,
Bring about a human-centered society.
 Society 5.0 was proposed in the 5th Science and Technology Basic Plan in
2016.
5
New society
“Society 5.0”
Society 1.0
Hunting &
gathering
Society 2.0
Agricultural
Society 3.0
Industrial
Society 4.0
Information
Vision:
Declaration
to be the World’s Most Advanced Digital Nation
 New digital strategy focus on the digital transformation and the data
platform.
 Central government Initiative is an engine of this strategy.
6
Initiative 1 Initiative 2 Initiative3
Initiative 4
Cross-domain Projects
Initiative 5
Emerging Technologies Organizations & HR
Vision
- in which people can live in safety and reassurance.
- in which all people can live well.
Digital strategy:
Central government Municipalities Industries
Digital transformation
Data sharing & Open data
A Digital Nation
(2018-6)
Basic Plan for the Advancement of
Utilizing Public and Private Sector Data
 Central government published Basic Plan on June, 2018. Municipalities
will publish their plan soon.
7
Platform
for harnessing data across industries
Industries
Main issues
- Economic growth
- Fiscal Consolidation
- Revitalization of local communities
- Safety and reassurance
Open data
ID for citizens and enterprises
Rules for harnessing data
Central Government
Municipalities
Data strategy:
・Data standardization (Data, Code, Character)
・API, Authentication
・Personal data store
・Data Market
EBPM
Role of IT Strategic HQ
 IT strategic HQ focus on the technological solutions.
8
Prime Minister
Economy Revitalization HQ
Council for Regulatory
Reform
IT strategic HQ
Ocean HQ
Space HQ
Health HQ
…
Council for Science,
Technology and Innovation
Economic Growth
• Data Driven Economy
• Regulatory reform
• Regional revitalization
• Open Innovation
• etc.
Social Solutions
• Health
• Agriculture
• Transportation
• Disaster risk management
• Energy management
• Work style
• Education & human resources etc.
Digital Government
• National ID
• Citizen-centric e-government services
• IT investment reform
• IT governance
Society5.0
Organization:
IT Strategic
Headquarters
Prime Minister and All Ministers
Government CIO
Members from the Private Sector
CIOs Council
Government CIO
Ministry CIOs
A Ministry
- CIO
- Advisor to CIO
B Ministry
- CIO
- Advisor to CIO
C Ministry
- CIO
- Advisor to CIO
・ ・ ・
IT HQ and Government CIO
 The GCIO leads all digital government programs.
9
e-Government
Minister Meeting
Chief Cabinet Secretary
eGov Related ministers
Government CIO
Committees
Vice CIO
Staffs
Executive Advisors
to the Government CIO
Government CIO
Information Security
Policy Council
National Strategy office of IT
Chief Strategist
Chief Architect
Organization:
Digital Strategy related Organizations
•Strategy, Planning, Coordination
•Governance(Investment)
IT HQ(National strategy office of IT)
•Governance
•Government-wide platform services
MIC(Central government)
•Local government-wide platform
MIC(Local government)
•Technology
•Advanced project
METI
•Security
NISC
10
GovernmentCIO
IPA
J-LIS
MIC : Ministry of Internal Affairs and Communications
METI: Ministry of Economy, Trade and Industry
NISC: National Information Security Center
IPA : Information technology Promotion Agency
(J-LIS is non-government organization)
Organization:
2. DIGITAL GOVERNMENT
11
Overview of IT investment
 Budget for central government
 Investment ¥120B
 Operational cost ¥400B
 Number of systems
 800
*Budget for local governments
 Over ¥500B (Core systems: Base Registries and Basic services)
*Number of municipalities
 1741 12
https://www.itdashboard.go.jp/en/
Past-Present-Future
Implementation
Master plan
IT Governance Reform
Acquisition
reform
Architecture
Project
management
Human Resource
Citizen-centric, Citizen-driven
Open data
Interactive
service
Web site reform
Infra. reform
Collaboration
Sustainable
•Open Gov.
•Inclusive services
Emerging tech.
CIO
Government
reform1
Government
reform 2
2015
Government as a Platform
13
Digit
al G
Government
reform3
Digital tech.
with Culture
Digital Government Policy
(2017-5)
Action plan
for digital government
(2018-1)
Action plan for digital government
Service design
• Business transformations
• Customer experience
• Citizen centric web services
Platform
• Openness
• Open data
• National ID service
• Interoperability
• APIs & data standard
• Service platform & Cloud services
• Government wide services
• Public cloud services
IT Governance
•Innovation Team
•IT management
14
Platform
Services from
Governments
Services from
third parties
Start with user needs
Understand facts data
Think end to end service
Inclusive services
Make simple
Focus on service value
Fit in daily life
Not over quality
Open process
Agile process
Consistency
Make service, not system
Make it simple
Interoperability
Principals
Policies
Digital first
IT governance
Platform
Service design
One
stop
Once
only
Law
Support program
Procurement
License
Online application
Innovation
team
Basic RegistriesWorkstyle reform
Data reference model
Code
From paper
to digital
No rewrite
Notification
Hands on support
User-friendly
service
Web reform(UX)
Use digital Tech.
Trigger for new
service
Integrated
portal
Easy to gather the
data!
I have not known the
useful information. My only action is to
confirm it.
I’m at home, today.
Easy to use!
Amazing
solutions!
Speed up!
Hack it!
It’s cool!!
Everywhere
Enterprises
Data
Mush up the
data from
industries
The Goal of the action plan
 Decrease inconvenient services
 Increase business speed and service level.
 Create innovative services
15
D-GOV GOOD PRACTICES
16
IT Dashboard
 IT dashboard show the progress of IT strategy and IT project Information.
17
Strategy
System
Overview
Budget
KPIs
Projects
Number of systems
Type of system
Type of Architecture
Budget
Top page
Download
&
API
Anyone can analyze the
data and make other sites.
Citizens can know the
information of all systems.
By Ministries
IT governance
The Social Security and Tax Number System
 The Social Security and Tax Number System is...
Social infrastructure to improve administrative efficiency, enhance public
convenience, and realize a fairer and more just society.
 This services start on Jan,2016.
18
National
ID framework
Myna-portal (Portal site for citizens)
 Myna-portal provide personalized services for all citizens.
 Citizen can check the access log of their national ID card.
19
Support program
information
Web application
Access log
Centralgovernment
Localgovernments
National
ID framework
Corporate Information website
 Government launched Corporation ID number program on Jan. 2016.
 4million Legal entities had obtained unique ID.
• Corporations, Governments, Local governments and NPOs
 Government has great numbers of Corporate Information.
 Applications, Awards, Contracts and Certifications
20
Corporation ID number
Corporation Name
Corporation Type
Area
Resource
Search
Government
Registers
Applications
Gather the data
by using IMI based
data structure.
IMI is government interoperability
framework.
Corporation
Capital
Number of Staffs
The day of start up
Business category
Fiscal Year
Ministry
Certification
National
ID framework
Benefit of the Corporate Information website
CSV
PDF
RDF
Open Data
Other websites
New
ServicesAPI
This site is a Knowledge base
for all government department.
The search result
Corporation ID number
Corporation Name
Subsidies
File download
Capital
Number of Staffs
The day of start up
Business
category
Ministry
And Applications,
Contracts,
Certifications
Address
Name of CEO
Awards
21
National
ID framework
Corporation
Service
catalogue
Core data
models
Base
Registries
 We implement corporate services first. The experience will be used for
individual services.
 These services will be completed in fiscal 2018 and will be operated
sequentially from 2019.
Digital transformation by corporation ID
22
Corporation
Information
website
SME service
catalogue
IMI data models
For corporations
Applicat
ions
Authent
ication
One stop services
Once only services
SME
Platform
Japan
Corporation ID
・Basic data
・Contract information
・Public service
・Use case
・Event
・Citation
National
ID framework
RESAS: Regional Economy and Society Analyzing System
 RESAS provide many information to analyze regional economy and
society. (Population, Industry and Trade Statistics)
https://resas.go.jp/
23
Tokyo Chiyoda
Year
Month
Working day
Holiday
Area selector
Mesh data
Graph
Population without residents
Tama Zoo
Statistics
The detail of RESAS
PopulationValue(Industry)Tourist
CommerceTouristPopulation
24
Statistics
Small area data analysis system(jSTAT MAP)
 We can analyze my own data-sets with statistical data on this service.
25
List of statistical data-sets
List of layers
How many citizens in this circle?
We can put pins on this map.
Statistics
Digital maps from GSI
 GSI provide basic maps as open data. We can analyze and harness
the land data for any purpose.
26
The Geospatial Information Authority of Japan (GSI)
Map
3D map data from GSI
 GSI provide 3D map data. Anyone can make 3D model by using a 3D printer.
 Municipalities use the data For urban planning, education and disaster
management.
27
Decide an area Display the 3D map Download 3D data Make 3D model
Map
Farm information database
 Anyone can get farm information.
28
Selected
Farms
Detail information
Basic information
Address
Purpose of the land
Farm ID
Farm Navigater
Map
Road monitoring
 Monitoring car gather the GPS and acceleration data automatically.
29
Acceleration
Sampling
Time
Evaluation
Criteria
Monitoring car and
Smart Phone
Map View
Staffs plan maintenance priority.
Staffs easily explain the priority
to citizens.
Infrastructure
Citizen’s reporting system : Chiba-repo
 Chiba city gather their citizen’s report by using mobile app.
 This service use a gamification.
 Monthly user ranking
 Special themes
30
Report
View the reports
My reports
My Page
Report
Title
Photo
Report
Mobile app for citizens
Working CompletedRequest
Total
Road
Park
Garbage
Others
Yesterday A week ago A month ago 3months ago
Anyone can check the progress
A example of special theme:
Citizen send photo reports of carb
mirror’s root
Corrosion!
Pee dog
Infrastructure
Safety information
 Government and private sector provide information for safety.
31
Map of Hard Braking point
Citizens can send reports.
(Source: Honda)
Accident density map
Car, Bike, Ageing citizens, Walker, Children, Bicycle
Hard braking
There are many accidents
Government check the point by various view point.
Density
Safety
Trap monitoring system(ORIWANA system)
 24 municipalities use the trap monitoring system.
(2018Nov)
 To reduce the rounds of mountains.
 To monitor the traps in the real time.
32
IOT
https://www.foresttosea.co.jp/oriwana
Repeater
RepeaterRepeater
Base unit
Extension
Cloud
Extension/
Repeater
Switcher
3. PLATFORM
Society 5.0 Cross-Domain Data platform
IMI (Government Interoperability Framework)
33
Society 5.0 Cross-Domain Data platform
 We will launch a cross-domain data platform until 2020.
34
3D Map BridgeLoad
surface
Agriculture Disaster
information
Satellite Automobile Weather
information
・・・
Agriculture
Mobility
Disaster
Prevention
Agriculture
Cooperative
DB
Original DB
Mobility
Logistics
Other
DB
Smart
Agriculture
Autonomous
driving
Smart Disaster
Prevention
Manufacturing
industry
Retail
sales
Mass
customization
Order/Stock
Management
Facotry
Data Catalogue
Vocubraly
API
Healthcare
Logistics
Manufacturing
and so on・・・
Data
User
AppStore
Operator
Data
Broker
Data
Provider
Data platform
Cross-domain Data
Exchange Platform
Other
DB
Disaster
Prevention
Healthcare
and
caregiving
Other
DB
Cooperative
DB
Original DB
Cooperative
DB
Original DB
Cooperative
DB
Original DB
Cooperative
DB
Original DB
Cooperative
DB
Original
DB
Competitive area
Cooperative area
The services for the data exchange platforms
 Government will provide basic services.
35
Services
Function for data management
Function for connection
Search Distribution Privacy Community
Catalogue Taxonomy Simulation Quality
Assurance
Convert Merge Integrate Anonymize
Cross-domain
data exchange
platform
Data exchange
platforms
In industries
Rule
Team
CSTI, CAO IT HQ, CAS METI IPA
DTA DPC
Services
Function for data management
Function for connection
Search Distribution Privacy Community
Catalogue Taxonomy Simulation Quality
Assurance
Convert Merge Integrate Anonimize
Services for each industries
• Taxonomies
• Codes
• Functions
EU
US
・・・
Strategy / Policy
Rule
Organization
Business
Data harness
functions
Data
Data broker
function
Asset
Sensor, Actuator,
Hardware, Network
Gathering, Integration,
Cleansing, Device management
Data definition, Data model,
Code
Catalogue, Search,
AI, Analysis
Business process
Business Rule
Coordination
Team
Legislation
Regulation
Vision
Priority domain
Security/Authentication
Lifecycle
Society 5.0 Reference Architecture
 Society 5.0 Reference architecture is the basic model for harnessing data.
Society5.0(“Super Smart Society”)
is a society vision in Japan.
Society 5.0 Reference architecture is
the basic model for harnessing data.
36
Data framework
 The digital government action plan recommend the following data
framework to all ministries.
 The data framework will make an agile society.
37
Gov. Date exchange Std.
Core vocabulary
Templates
Characters
Code
Service
Data
Touris
m
Date, Address, Phon …
Sensor Data
Data item
(Data definition)
Information
(Data model)
Design EBPM Open data
Healthc
are
Transp
ortatio
n
Disaste
r
Public
service
Infrastr
ucture
Manufa
cture
・・・
Format
Vocabulary structure of IMI
 IMI consists of core vocabulary, cross domain vocabulary and
domain-specific vocabularies.
38
Core
Vocabulary
Domain-specific Vocabularies
Vocabularies that are specialised for
the use in each domain.
Eg) number of beds, Schedule.
Shelter
Location
Hospital
Station
Disaster
Restoration
Cost
Cross Domain Vocabulary
Key vocabularies among domain-
specific vocabularies that are
referenced in other domains.
Eg) hospital, station, shelter.
Core Vocabulary
Universal vocabularies that are widely used
in any domain.
Eg) people, object, place, date.
Geographical
Space
/Facilities
Transportation
Disaster
Prevention
Finance
Domain-specific
Vocabularies
Cross Domain
Vocabulary
項目名 英語名 データタイプ 項目説明 項目説明(英語) キーワード サンプル値 Usage Info
人 PersonType
氏名 PersonName PersonNameType 氏名 Name of a Person -
性別 Gender
<abstract element,
no type>
性別 Gender of a Person -
Substitutable
Elements:
性別コード GenderCode CodeType 性別のコード Gender of a Person 1
APPLIC標準仕様V2.3
データ一覧
住民基本台帳:性別
引用
性別名 GenderText TextType 性別 Gender of a Person 男
現住所 PresentAddr
ess
AddressType 現住所 -
本籍 AddressType 本籍 -
… … … … … … … … …
… … … … … … … … …
Image of IMI vocabulary
 Vocabulary set and Information Exchange Package are defined in
trial area.
39
項目名(Type/Sub-properties) 英語名 データタイプ …
氏名 PersonNameType
氏名 FullName TextType
フリガナ TextType
姓 FamilyName TextType
カナ姓 TextType
… … …
AED
Location
Address
LocationTwoDimensional
GeographicCoordinate
Equipment
Information
Spot of
Equipment
Business Hours
Owner
Access
Availability
User
Day of
Installation
Homepage
AED
Information
Type of Pad
Expiry date
Contact
Type
Model Number
SerialNumber
Photo
Note
Information
Source
Sample 1 : Definition of vocabulary
Sample 2 : Information Exchange Package
Society 5.0
Future Platform
 From government to the society.
 Three areas of our efforts will be merging.
40
Smart Industry
Connected Industry
Smart City
Smart City
Smart Public
Digital Government
Good practices from industries
Basic Registries
Advanced services
- AI
- Block chain
International interoperability
Environment
Safety
Human density
Machine and factory
Trade and commerce
Traffic
Air pollution
Noise
Application
Open data
Corporation
Geographic
Name
Address
Date and Time
Facility
Event
Application
Open data
4. CHALLENGES
AI
Robot
41
Demonstration project to support speech writing with AI
Situation:
Civil servants spend a lot of time on writing Minister’s
answering speech for congress session.
Our solution:
To shorten time to write the speech, we did a
demonstration program to create a supporting system with
AI which includes
(1) A search engine for similar past questions from
congressmen
(2) A function to extract the points of the speech to answer
Result:
Half of people who tried using this answered that they
couldn’t get useful suggestions.
Next step:
We are now researching for
(1)the needs of users,
(2)possible data sources
(3)possible AI technologies we can apply into the system
and then plan to create another beta version of the system.
42
Big data-STATS (AI for Economic Index)
 METI provide economic index by using AI. This is new approach to make
index. METI publishes it once a week.
43
1. AI for filtering SNS messages
2. AI for evaluate SNS message’s feeing
SNS
Today, there is along line in
front of my restaurant.
Very busy day!
Stock market is good.
But my salary don’t rise!
I don’t feel economic growth.
(Positive)
(Negaitive)
Message about economy
(SNS Economy index)
Message about job
(SNS IIP index)
AI Concierge (Kawasaki city)
44
List of the day that the garbage gathered
How to abundant bottles
How to separate my garbage
I inform you the rerated information.
Please click the following button.
How to recycle.
How to abandon electronic appliance.
AI show you services.
You can use free
word by using the
bottom field.
Situation
There are various services for personal
needs. So municipality staff spent much
time for responding citizen’s inquiries.
Solution
This dialogue service provide the
following inquiries,
Nursing
Moving
Garbage
Residence Registration
Application
The Place you deliver it.
Link to web page
of the service
Free key word
AI Concierge
Cloud
service
AI Assignment of nurseries (Saitama city)
 AI assign nurseries to each child in consideration of parental requests
45
A few seconds
300 nurseries
Assign by 30 staffs.
It spend 1 week.
I like both X nursery
and Z nursery.
I like Y nursery.
I dislike Y nursery.
Anywhere.
My child has an allergy.
There are various requests from parents.
8000 children
Before AI
AI
The result is almost same.
AI recommendation for a migration (Itoshima city)
 Itoshima city promote
migration from large
cities
46
Staffs of Itoshima city
Other city’s residences
AI
Profile:
Age
Gender
Family
Hobby
- - -
Persons who is 30-50 years old
focus on the following issues.
Distance for school
Safety
Your type
Transportation
School
Community
ShoppingSafety
Hospital
Recommended Area by AI
Transportation
School Community
Shopping
SafetyHospital
Favorite
Fukae area
Consultation
by using AI recommendation
AI learn from the result of
consultation.
AI for family register process (Oosaka city)
 The family register law is complicated. This work requires expertise
and experience. Less experienced staffs spend more time on
contacting the branch of the Ministry of Justice(MOJ).
47
Question
from Citizens
Answer from staffs
Rare
Case
Ask to the AI AI provide the answer
Natural language
Ontology
Studied 18000 case
2 city branches use it on 2018.
They will expand to all branches.
Before AI,MOJ sometimes spend 2 or 3 weeks to answer it.
My city report (Muroran city)
48
Evaluated by AI
1. No damage
2. Damaged
3. Maintenance
AI
Citizen’s reporting system :
Chiba-repo
An official car with camera
The app will find road damage
and send pictures to the server
to take photos automatically.
The AI use the deep learning
technology.
 AI will find road damage, automatically
 This solution is more efficient than a person can inspect it, and it is
possible to grasp the state of the road in a wide range.
Check and feedback
Next generation
citizen’s reporting system
Care Plan Assistant(Fukuoka city)
49
 CPA engine recommend care plans to care managers by using AI.
Welfare facilities
Database
Accumulation of
care plan data
Knowledge of
care specialist
CPA engine
Recommended
care plan
Matching between the care
plan and welfare facilities
http://welmo.co.jp/
Care manager
Robot in the City Hall (Fujieda-city)
 Fujieda-city use a robot for information service.
 The robot is a concierge of the city hall.
 He can inform sections, events and tourist information.
50
- Talk with citizens
- Move in the reception hall
- Display the maps
Robot for infrastructure maintenance
 There are many old infrastructure in Japan.
 150 thousands bridges that are over 15m.
 9 thousands tunnels
51
Wire inspection robot for bridges
http://www.mlit.go.jp/sogoseisaku/maintenance/_gppdf/ko18.pdf
Sewer inspection robot
Cracks
Repaired hole
Spring water
www.mlit.go.jp/sogoseisaku/maintenance/_gppdf/ko23.pdf
Drone
Car mounted Robot
Hanged Robot
Sucker Robot
Pole type Robot
Dam inspection robot
http://www.mlit.go.jp/common/001125345.pdf
http://www.mlit.go.jp/common/001125338.pdf
Robot for aging society
52
http://robotcare.jp/wp-content/uploads/2017/04/List-
of-commercialized-equipment.pdf
Therapy Robot ”Paro”
http://www.aist.go.jp/aist_j/press_release/pr2004/pr20
040917_2/pr20040917_2.html
http://rtc.nagoya.riken.jp/RIBA/
Powered suit
RIBA(Robot for Interactive Body Assistance
 Japan is aging society. Nursing services need more support staffs. It is very
hard works to support aging persons.
 People aged 65 or older will make up more than 38 per cent of the population in 2065.
Robot car for rural area
 There are many ageing citizens in rural area. The aging citizens can
go out by robot cars.
 This project aims to make community model.
53
Hospital
Municipality
service
Robot car
Station
Robot car
Control center Call
from smart phone
Course guide
For winding road and unclear road
Mountain area“Michinoeki”
Community
station
Shop
5 HUMAN RESOURCE
54
Government staffs
 Central government: 285 thousands staffs(2018)
 Temporary staff: 56 thousands staffs (2016)
 Local government: 2740 thousands staffs (2017)
 Temporary staff: 643 thousands staffs (2016)
55
285
56
Central Government
(Thousands staffs )
Staffs Temporary staffs
2740
643
Local Government
(Thousands staffs )
Staffs Temporary staffs
Government wide Training course of IT
 There are many IT training courses for government IT sections.
 They include eLearning courses.
56
Project
management
Security
Technology &
Literacy
Operation of
government wide
systems
Training for deputy CIO of ministries
(Work shop)
Training for staffs
Promotion of Digital transformation in METI
 METI digital transformation(DX) office promote the digital projects
and workstyles.
57
Project
management
Security IT & Literacy
Operation of
government wide
systems
Training for deputy CIO of ministries
(Work shop)
Training for staffs
DX course &
workshop
DX Team
(Half of members come
from Private sector)
Workshop with
Civictech
Seminar and
conference
DX community
DX course
for new staffs
DX News letter
For all staffs
For IT staffs
Type of our staffs in the future government
 Function
 Policy making
• Emerging technology, EBPM
 Marketing & Data analysis
 Consulting
 Services by using DT support
 Competencies
1. Information and data literacy
2. Communication and collaboration
3. Logical thinking and Problem solving
4. Digital content
5. Future society and community
6. Digital government
7. Safety
58
DIgComp2.0
CIO core competences
Future Course
 We will make an advanced course for digital formation.
59
Workshop / DX course
Advanced Course
Government wide training
course
Community
Framework of Digital training course
Digital
Transformation
Emerging
Technology
Service Design UX
Data
management
Program/Project
management
Architecture
System of Systems
Society 5.0 / Smart Cities
Agile
Development
Risk/Security
management
Competency
framework
Collaboration
For all staffs
For IT staffs
THANK YOU
60
Visit Japan!
and
Check our achievement!

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181130d gov

  • 1. Digital Government In Japan Government of Japan November, 2018 0
  • 2. Contents 1 1. Digital Strategy 2. Digital Government 4. Challenges Service for citizens IT governance Basic data 3. Platform 5. Human resource
  • 3. Transitions in Japan’s population 2 (Sources) Figures to 2015 taken from the “National Census,” MIC (excluding the age-indeterminate population); figures for 2020 and beyond taken from “Population Projections for Japan (estimated in January 2012),” (medium fertility and medium mortality assumption) National Institute of Population and Social Security Research Population Rate of aging
  • 5. Overview of Digital Strategy in Japan Other Acts Privacy act and Info. disclosure act Society 5.0 (2016) Economic Growth Strategy (2018-6) Innovation Strategy (2018-6) Digital Strategy (2018-6) Data Strategy (2018-6) Digital Government Policy (2017-5) • Connected Industries • Digital first • Once only • One stop Vision National Strategies Digital Strategies IT ACT (2000) DATA ACT (2016) Digital First ACT (End of 2018) Society 5.0 Reference Architecture Data Exchange Platform Government Interoperability Framework (IMI) Data Strategy / Policy Rule Organization Business Data harness functions Data Data broker function Asset Sensor, Actuator, Hardware, Network Gathering, Integration, Cleansing, Device management Data definition, Data model, Code Catalogue, Search, AI, Analysis Business process Business Rule Coordination Team Legislation Regulation Vision Priority domain Security/Authentication Lifecycle Open Data Policy (2017-5) 4
  • 6. Society 5.0  Realize the advanced fusion of cyberspace and physical space, To balance economic advancement with the resolution of social problems, Bring about a human-centered society.  Society 5.0 was proposed in the 5th Science and Technology Basic Plan in 2016. 5 New society “Society 5.0” Society 1.0 Hunting & gathering Society 2.0 Agricultural Society 3.0 Industrial Society 4.0 Information Vision:
  • 7. Declaration to be the World’s Most Advanced Digital Nation  New digital strategy focus on the digital transformation and the data platform.  Central government Initiative is an engine of this strategy. 6 Initiative 1 Initiative 2 Initiative3 Initiative 4 Cross-domain Projects Initiative 5 Emerging Technologies Organizations & HR Vision - in which people can live in safety and reassurance. - in which all people can live well. Digital strategy: Central government Municipalities Industries Digital transformation Data sharing & Open data A Digital Nation (2018-6)
  • 8. Basic Plan for the Advancement of Utilizing Public and Private Sector Data  Central government published Basic Plan on June, 2018. Municipalities will publish their plan soon. 7 Platform for harnessing data across industries Industries Main issues - Economic growth - Fiscal Consolidation - Revitalization of local communities - Safety and reassurance Open data ID for citizens and enterprises Rules for harnessing data Central Government Municipalities Data strategy: ・Data standardization (Data, Code, Character) ・API, Authentication ・Personal data store ・Data Market EBPM
  • 9. Role of IT Strategic HQ  IT strategic HQ focus on the technological solutions. 8 Prime Minister Economy Revitalization HQ Council for Regulatory Reform IT strategic HQ Ocean HQ Space HQ Health HQ … Council for Science, Technology and Innovation Economic Growth • Data Driven Economy • Regulatory reform • Regional revitalization • Open Innovation • etc. Social Solutions • Health • Agriculture • Transportation • Disaster risk management • Energy management • Work style • Education & human resources etc. Digital Government • National ID • Citizen-centric e-government services • IT investment reform • IT governance Society5.0 Organization:
  • 10. IT Strategic Headquarters Prime Minister and All Ministers Government CIO Members from the Private Sector CIOs Council Government CIO Ministry CIOs A Ministry - CIO - Advisor to CIO B Ministry - CIO - Advisor to CIO C Ministry - CIO - Advisor to CIO ・ ・ ・ IT HQ and Government CIO  The GCIO leads all digital government programs. 9 e-Government Minister Meeting Chief Cabinet Secretary eGov Related ministers Government CIO Committees Vice CIO Staffs Executive Advisors to the Government CIO Government CIO Information Security Policy Council National Strategy office of IT Chief Strategist Chief Architect Organization:
  • 11. Digital Strategy related Organizations •Strategy, Planning, Coordination •Governance(Investment) IT HQ(National strategy office of IT) •Governance •Government-wide platform services MIC(Central government) •Local government-wide platform MIC(Local government) •Technology •Advanced project METI •Security NISC 10 GovernmentCIO IPA J-LIS MIC : Ministry of Internal Affairs and Communications METI: Ministry of Economy, Trade and Industry NISC: National Information Security Center IPA : Information technology Promotion Agency (J-LIS is non-government organization) Organization:
  • 13. Overview of IT investment  Budget for central government  Investment ¥120B  Operational cost ¥400B  Number of systems  800 *Budget for local governments  Over ¥500B (Core systems: Base Registries and Basic services) *Number of municipalities  1741 12 https://www.itdashboard.go.jp/en/
  • 14. Past-Present-Future Implementation Master plan IT Governance Reform Acquisition reform Architecture Project management Human Resource Citizen-centric, Citizen-driven Open data Interactive service Web site reform Infra. reform Collaboration Sustainable •Open Gov. •Inclusive services Emerging tech. CIO Government reform1 Government reform 2 2015 Government as a Platform 13 Digit al G Government reform3 Digital tech. with Culture Digital Government Policy (2017-5) Action plan for digital government (2018-1)
  • 15. Action plan for digital government Service design • Business transformations • Customer experience • Citizen centric web services Platform • Openness • Open data • National ID service • Interoperability • APIs & data standard • Service platform & Cloud services • Government wide services • Public cloud services IT Governance •Innovation Team •IT management 14 Platform Services from Governments Services from third parties Start with user needs Understand facts data Think end to end service Inclusive services Make simple Focus on service value Fit in daily life Not over quality Open process Agile process Consistency Make service, not system Make it simple Interoperability Principals Policies
  • 16. Digital first IT governance Platform Service design One stop Once only Law Support program Procurement License Online application Innovation team Basic RegistriesWorkstyle reform Data reference model Code From paper to digital No rewrite Notification Hands on support User-friendly service Web reform(UX) Use digital Tech. Trigger for new service Integrated portal Easy to gather the data! I have not known the useful information. My only action is to confirm it. I’m at home, today. Easy to use! Amazing solutions! Speed up! Hack it! It’s cool!! Everywhere Enterprises Data Mush up the data from industries The Goal of the action plan  Decrease inconvenient services  Increase business speed and service level.  Create innovative services 15
  • 18. IT Dashboard  IT dashboard show the progress of IT strategy and IT project Information. 17 Strategy System Overview Budget KPIs Projects Number of systems Type of system Type of Architecture Budget Top page Download & API Anyone can analyze the data and make other sites. Citizens can know the information of all systems. By Ministries IT governance
  • 19. The Social Security and Tax Number System  The Social Security and Tax Number System is... Social infrastructure to improve administrative efficiency, enhance public convenience, and realize a fairer and more just society.  This services start on Jan,2016. 18 National ID framework
  • 20. Myna-portal (Portal site for citizens)  Myna-portal provide personalized services for all citizens.  Citizen can check the access log of their national ID card. 19 Support program information Web application Access log Centralgovernment Localgovernments National ID framework
  • 21. Corporate Information website  Government launched Corporation ID number program on Jan. 2016.  4million Legal entities had obtained unique ID. • Corporations, Governments, Local governments and NPOs  Government has great numbers of Corporate Information.  Applications, Awards, Contracts and Certifications 20 Corporation ID number Corporation Name Corporation Type Area Resource Search Government Registers Applications Gather the data by using IMI based data structure. IMI is government interoperability framework. Corporation Capital Number of Staffs The day of start up Business category Fiscal Year Ministry Certification National ID framework
  • 22. Benefit of the Corporate Information website CSV PDF RDF Open Data Other websites New ServicesAPI This site is a Knowledge base for all government department. The search result Corporation ID number Corporation Name Subsidies File download Capital Number of Staffs The day of start up Business category Ministry And Applications, Contracts, Certifications Address Name of CEO Awards 21 National ID framework
  • 23. Corporation Service catalogue Core data models Base Registries  We implement corporate services first. The experience will be used for individual services.  These services will be completed in fiscal 2018 and will be operated sequentially from 2019. Digital transformation by corporation ID 22 Corporation Information website SME service catalogue IMI data models For corporations Applicat ions Authent ication One stop services Once only services SME Platform Japan Corporation ID ・Basic data ・Contract information ・Public service ・Use case ・Event ・Citation National ID framework
  • 24. RESAS: Regional Economy and Society Analyzing System  RESAS provide many information to analyze regional economy and society. (Population, Industry and Trade Statistics) https://resas.go.jp/ 23 Tokyo Chiyoda Year Month Working day Holiday Area selector Mesh data Graph Population without residents Tama Zoo Statistics
  • 25. The detail of RESAS PopulationValue(Industry)Tourist CommerceTouristPopulation 24 Statistics
  • 26. Small area data analysis system(jSTAT MAP)  We can analyze my own data-sets with statistical data on this service. 25 List of statistical data-sets List of layers How many citizens in this circle? We can put pins on this map. Statistics
  • 27. Digital maps from GSI  GSI provide basic maps as open data. We can analyze and harness the land data for any purpose. 26 The Geospatial Information Authority of Japan (GSI) Map
  • 28. 3D map data from GSI  GSI provide 3D map data. Anyone can make 3D model by using a 3D printer.  Municipalities use the data For urban planning, education and disaster management. 27 Decide an area Display the 3D map Download 3D data Make 3D model Map
  • 29. Farm information database  Anyone can get farm information. 28 Selected Farms Detail information Basic information Address Purpose of the land Farm ID Farm Navigater Map
  • 30. Road monitoring  Monitoring car gather the GPS and acceleration data automatically. 29 Acceleration Sampling Time Evaluation Criteria Monitoring car and Smart Phone Map View Staffs plan maintenance priority. Staffs easily explain the priority to citizens. Infrastructure
  • 31. Citizen’s reporting system : Chiba-repo  Chiba city gather their citizen’s report by using mobile app.  This service use a gamification.  Monthly user ranking  Special themes 30 Report View the reports My reports My Page Report Title Photo Report Mobile app for citizens Working CompletedRequest Total Road Park Garbage Others Yesterday A week ago A month ago 3months ago Anyone can check the progress A example of special theme: Citizen send photo reports of carb mirror’s root Corrosion! Pee dog Infrastructure
  • 32. Safety information  Government and private sector provide information for safety. 31 Map of Hard Braking point Citizens can send reports. (Source: Honda) Accident density map Car, Bike, Ageing citizens, Walker, Children, Bicycle Hard braking There are many accidents Government check the point by various view point. Density Safety
  • 33. Trap monitoring system(ORIWANA system)  24 municipalities use the trap monitoring system. (2018Nov)  To reduce the rounds of mountains.  To monitor the traps in the real time. 32 IOT https://www.foresttosea.co.jp/oriwana Repeater RepeaterRepeater Base unit Extension Cloud Extension/ Repeater Switcher
  • 34. 3. PLATFORM Society 5.0 Cross-Domain Data platform IMI (Government Interoperability Framework) 33
  • 35. Society 5.0 Cross-Domain Data platform  We will launch a cross-domain data platform until 2020. 34 3D Map BridgeLoad surface Agriculture Disaster information Satellite Automobile Weather information ・・・ Agriculture Mobility Disaster Prevention Agriculture Cooperative DB Original DB Mobility Logistics Other DB Smart Agriculture Autonomous driving Smart Disaster Prevention Manufacturing industry Retail sales Mass customization Order/Stock Management Facotry Data Catalogue Vocubraly API Healthcare Logistics Manufacturing and so on・・・ Data User AppStore Operator Data Broker Data Provider Data platform Cross-domain Data Exchange Platform Other DB Disaster Prevention Healthcare and caregiving Other DB Cooperative DB Original DB Cooperative DB Original DB Cooperative DB Original DB Cooperative DB Original DB Cooperative DB Original DB Competitive area Cooperative area
  • 36. The services for the data exchange platforms  Government will provide basic services. 35 Services Function for data management Function for connection Search Distribution Privacy Community Catalogue Taxonomy Simulation Quality Assurance Convert Merge Integrate Anonymize Cross-domain data exchange platform Data exchange platforms In industries Rule Team CSTI, CAO IT HQ, CAS METI IPA DTA DPC Services Function for data management Function for connection Search Distribution Privacy Community Catalogue Taxonomy Simulation Quality Assurance Convert Merge Integrate Anonimize Services for each industries • Taxonomies • Codes • Functions EU US ・・・
  • 37. Strategy / Policy Rule Organization Business Data harness functions Data Data broker function Asset Sensor, Actuator, Hardware, Network Gathering, Integration, Cleansing, Device management Data definition, Data model, Code Catalogue, Search, AI, Analysis Business process Business Rule Coordination Team Legislation Regulation Vision Priority domain Security/Authentication Lifecycle Society 5.0 Reference Architecture  Society 5.0 Reference architecture is the basic model for harnessing data. Society5.0(“Super Smart Society”) is a society vision in Japan. Society 5.0 Reference architecture is the basic model for harnessing data. 36
  • 38. Data framework  The digital government action plan recommend the following data framework to all ministries.  The data framework will make an agile society. 37 Gov. Date exchange Std. Core vocabulary Templates Characters Code Service Data Touris m Date, Address, Phon … Sensor Data Data item (Data definition) Information (Data model) Design EBPM Open data Healthc are Transp ortatio n Disaste r Public service Infrastr ucture Manufa cture ・・・ Format
  • 39. Vocabulary structure of IMI  IMI consists of core vocabulary, cross domain vocabulary and domain-specific vocabularies. 38 Core Vocabulary Domain-specific Vocabularies Vocabularies that are specialised for the use in each domain. Eg) number of beds, Schedule. Shelter Location Hospital Station Disaster Restoration Cost Cross Domain Vocabulary Key vocabularies among domain- specific vocabularies that are referenced in other domains. Eg) hospital, station, shelter. Core Vocabulary Universal vocabularies that are widely used in any domain. Eg) people, object, place, date. Geographical Space /Facilities Transportation Disaster Prevention Finance Domain-specific Vocabularies Cross Domain Vocabulary
  • 40. 項目名 英語名 データタイプ 項目説明 項目説明(英語) キーワード サンプル値 Usage Info 人 PersonType 氏名 PersonName PersonNameType 氏名 Name of a Person - 性別 Gender <abstract element, no type> 性別 Gender of a Person - Substitutable Elements: 性別コード GenderCode CodeType 性別のコード Gender of a Person 1 APPLIC標準仕様V2.3 データ一覧 住民基本台帳:性別 引用 性別名 GenderText TextType 性別 Gender of a Person 男 現住所 PresentAddr ess AddressType 現住所 - 本籍 AddressType 本籍 - … … … … … … … … … … … … … … … … … … Image of IMI vocabulary  Vocabulary set and Information Exchange Package are defined in trial area. 39 項目名(Type/Sub-properties) 英語名 データタイプ … 氏名 PersonNameType 氏名 FullName TextType フリガナ TextType 姓 FamilyName TextType カナ姓 TextType … … … AED Location Address LocationTwoDimensional GeographicCoordinate Equipment Information Spot of Equipment Business Hours Owner Access Availability User Day of Installation Homepage AED Information Type of Pad Expiry date Contact Type Model Number SerialNumber Photo Note Information Source Sample 1 : Definition of vocabulary Sample 2 : Information Exchange Package
  • 41. Society 5.0 Future Platform  From government to the society.  Three areas of our efforts will be merging. 40 Smart Industry Connected Industry Smart City Smart City Smart Public Digital Government Good practices from industries Basic Registries Advanced services - AI - Block chain International interoperability Environment Safety Human density Machine and factory Trade and commerce Traffic Air pollution Noise Application Open data Corporation Geographic Name Address Date and Time Facility Event Application Open data
  • 43. Demonstration project to support speech writing with AI Situation: Civil servants spend a lot of time on writing Minister’s answering speech for congress session. Our solution: To shorten time to write the speech, we did a demonstration program to create a supporting system with AI which includes (1) A search engine for similar past questions from congressmen (2) A function to extract the points of the speech to answer Result: Half of people who tried using this answered that they couldn’t get useful suggestions. Next step: We are now researching for (1)the needs of users, (2)possible data sources (3)possible AI technologies we can apply into the system and then plan to create another beta version of the system. 42
  • 44. Big data-STATS (AI for Economic Index)  METI provide economic index by using AI. This is new approach to make index. METI publishes it once a week. 43 1. AI for filtering SNS messages 2. AI for evaluate SNS message’s feeing SNS Today, there is along line in front of my restaurant. Very busy day! Stock market is good. But my salary don’t rise! I don’t feel economic growth. (Positive) (Negaitive) Message about economy (SNS Economy index) Message about job (SNS IIP index)
  • 45. AI Concierge (Kawasaki city) 44 List of the day that the garbage gathered How to abundant bottles How to separate my garbage I inform you the rerated information. Please click the following button. How to recycle. How to abandon electronic appliance. AI show you services. You can use free word by using the bottom field. Situation There are various services for personal needs. So municipality staff spent much time for responding citizen’s inquiries. Solution This dialogue service provide the following inquiries, Nursing Moving Garbage Residence Registration Application The Place you deliver it. Link to web page of the service Free key word AI Concierge Cloud service
  • 46. AI Assignment of nurseries (Saitama city)  AI assign nurseries to each child in consideration of parental requests 45 A few seconds 300 nurseries Assign by 30 staffs. It spend 1 week. I like both X nursery and Z nursery. I like Y nursery. I dislike Y nursery. Anywhere. My child has an allergy. There are various requests from parents. 8000 children Before AI AI The result is almost same.
  • 47. AI recommendation for a migration (Itoshima city)  Itoshima city promote migration from large cities 46 Staffs of Itoshima city Other city’s residences AI Profile: Age Gender Family Hobby - - - Persons who is 30-50 years old focus on the following issues. Distance for school Safety Your type Transportation School Community ShoppingSafety Hospital Recommended Area by AI Transportation School Community Shopping SafetyHospital Favorite Fukae area Consultation by using AI recommendation AI learn from the result of consultation.
  • 48. AI for family register process (Oosaka city)  The family register law is complicated. This work requires expertise and experience. Less experienced staffs spend more time on contacting the branch of the Ministry of Justice(MOJ). 47 Question from Citizens Answer from staffs Rare Case Ask to the AI AI provide the answer Natural language Ontology Studied 18000 case 2 city branches use it on 2018. They will expand to all branches. Before AI,MOJ sometimes spend 2 or 3 weeks to answer it.
  • 49. My city report (Muroran city) 48 Evaluated by AI 1. No damage 2. Damaged 3. Maintenance AI Citizen’s reporting system : Chiba-repo An official car with camera The app will find road damage and send pictures to the server to take photos automatically. The AI use the deep learning technology.  AI will find road damage, automatically  This solution is more efficient than a person can inspect it, and it is possible to grasp the state of the road in a wide range. Check and feedback Next generation citizen’s reporting system
  • 50. Care Plan Assistant(Fukuoka city) 49  CPA engine recommend care plans to care managers by using AI. Welfare facilities Database Accumulation of care plan data Knowledge of care specialist CPA engine Recommended care plan Matching between the care plan and welfare facilities http://welmo.co.jp/ Care manager
  • 51. Robot in the City Hall (Fujieda-city)  Fujieda-city use a robot for information service.  The robot is a concierge of the city hall.  He can inform sections, events and tourist information. 50 - Talk with citizens - Move in the reception hall - Display the maps
  • 52. Robot for infrastructure maintenance  There are many old infrastructure in Japan.  150 thousands bridges that are over 15m.  9 thousands tunnels 51 Wire inspection robot for bridges http://www.mlit.go.jp/sogoseisaku/maintenance/_gppdf/ko18.pdf Sewer inspection robot Cracks Repaired hole Spring water www.mlit.go.jp/sogoseisaku/maintenance/_gppdf/ko23.pdf Drone Car mounted Robot Hanged Robot Sucker Robot Pole type Robot Dam inspection robot http://www.mlit.go.jp/common/001125345.pdf http://www.mlit.go.jp/common/001125338.pdf
  • 53. Robot for aging society 52 http://robotcare.jp/wp-content/uploads/2017/04/List- of-commercialized-equipment.pdf Therapy Robot ”Paro” http://www.aist.go.jp/aist_j/press_release/pr2004/pr20 040917_2/pr20040917_2.html http://rtc.nagoya.riken.jp/RIBA/ Powered suit RIBA(Robot for Interactive Body Assistance  Japan is aging society. Nursing services need more support staffs. It is very hard works to support aging persons.  People aged 65 or older will make up more than 38 per cent of the population in 2065.
  • 54. Robot car for rural area  There are many ageing citizens in rural area. The aging citizens can go out by robot cars.  This project aims to make community model. 53 Hospital Municipality service Robot car Station Robot car Control center Call from smart phone Course guide For winding road and unclear road Mountain area“Michinoeki” Community station Shop
  • 56. Government staffs  Central government: 285 thousands staffs(2018)  Temporary staff: 56 thousands staffs (2016)  Local government: 2740 thousands staffs (2017)  Temporary staff: 643 thousands staffs (2016) 55 285 56 Central Government (Thousands staffs ) Staffs Temporary staffs 2740 643 Local Government (Thousands staffs ) Staffs Temporary staffs
  • 57. Government wide Training course of IT  There are many IT training courses for government IT sections.  They include eLearning courses. 56 Project management Security Technology & Literacy Operation of government wide systems Training for deputy CIO of ministries (Work shop) Training for staffs
  • 58. Promotion of Digital transformation in METI  METI digital transformation(DX) office promote the digital projects and workstyles. 57 Project management Security IT & Literacy Operation of government wide systems Training for deputy CIO of ministries (Work shop) Training for staffs DX course & workshop DX Team (Half of members come from Private sector) Workshop with Civictech Seminar and conference DX community DX course for new staffs DX News letter For all staffs For IT staffs
  • 59. Type of our staffs in the future government  Function  Policy making • Emerging technology, EBPM  Marketing & Data analysis  Consulting  Services by using DT support  Competencies 1. Information and data literacy 2. Communication and collaboration 3. Logical thinking and Problem solving 4. Digital content 5. Future society and community 6. Digital government 7. Safety 58 DIgComp2.0 CIO core competences
  • 60. Future Course  We will make an advanced course for digital formation. 59 Workshop / DX course Advanced Course Government wide training course Community Framework of Digital training course Digital Transformation Emerging Technology Service Design UX Data management Program/Project management Architecture System of Systems Society 5.0 / Smart Cities Agile Development Risk/Security management Competency framework Collaboration For all staffs For IT staffs