
Organización/Lugar de trabajo
interAnalyticsUbicación
Petit Lancy, Geneva SwitzerlandSector
Technology / Software / Internet
Sitio web
www.interanalytics.chAcerca de
InterAnalytics 360 ̊ is real interaction analytics which truly understands human, conversational interaction through a proprietary NLU system (Natural Language Understanding). With iA-360 ̊ customer satisfaction can be reliably predicted by automatically analyzing all conversations capturing customers satisfaction and dissatisfaction in near real time and it also provides agents the tools and motivation to self-evaluate and self-train.