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Joanne Bosley-Wisdom
18 North 50th
Street, Philadelphia, PA 19139
Phone (215) 472-7665, Cell (267) 670-4960. Email: jbosleywisdom@yahoo.com
VERSATILE HIGHER EDUCATION PROGRAM ADMINISTRATOR, SUPERVISOR AND
INSTRUCTOR
Educational Technology ▪ Program Evaluation ▪ Staff and Faculty Development
Versatile Education Administrator/Instructor with 30+years’ education and technology instructional
experience. Program evaluation skills accumulated through monitoring the day to day operations of
various programs. Possess excellent organizational skills; problem solving and multitasking skills.
Student-centered advocate who encourages students to reach their highest level of academic success.
Extensive knowledge of Pennsylvania’s institutional regulations, policies, procedures; and accreditation
standards.
KEY ACCOMPLISHMENTS
Corporate Training
 Trained University of Pennsylvania Graduate School of Education students how to use Microsoft
Access to create multifunctional research databases (Computer Learning Center)
 Trained Time Warner Cable Company support personnel how to use Microsoft Excel to manage
customers’ accounts (Computer Learning Center)
Conducted Professional Development Workshops
 How to Utilize Multimedia to Create Effective Instructions (Lincoln Technical Institute)
 Using the Internet to Enhance Classroom Instructions (Lincoln Technical Institute)
 How to Create Professional Portfolios for Students (Lincoln Technical Institute)
 Blogging as an instructional tool helpful in enhancing students communication skills (Lincoln
Technical Institute)
Educational Technology
 Six Forces of Emerging Technology- Moving from the old to the new
Curriculum Development
 Medical Administrative Assistant Program Instructional Manual and CDs that could be uploaded
to the LAN and Internet
EDUCATION
Ed.S, Educational Technology-Walden University February 2016
M.Ed. Educational Administration-Cheyney University May 2001
B.S. Business Education-Temple University August 1982
AA -Community College of Philadelphia May 1978

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ACADEMIC RESEARCH
Academic Research: Knowledge Area Modules
1. Adult Education and Its Impact on Society
2. Integration of Technology into Adult Learning Environment and Social Change
3. Program Evaluation: Medical Administrative Assistant and Technology Program Relationship to
Social Change
Master Thesis
1. Effective Classroom Integration of the Internet and World Wide Web for High School Seniors: A
Need for an Instructor’s Guide
HIGHER EDUCATION EXPERIENCE
Adjunct Instructor, Medical Assistant/Medical Administrative Assistant Technologist Program
Lincoln Technical Institute-Philadelphia, PA May 2014-January 2016
 Taught in class and online Adaptive Learning System-Simnet
 Taught in class and online Adaptive Learning System-MG-Hill Connect
 Taught Microsoft 2013 Software Applications
 Taught how to set up Wiki and Blogging Accounts
Supervisor of the Medical Administrative Assistant Program--Higher Education
Lincoln Technical Institute-Philadelphia, PA June 2001-June 2011
 Supervised seven instructors, held bi-monthly faculty meetings, and did classroom observations
to provide feedback on instructional techniques
 Meant regularly with the Academic Dean, Director of Student Services, Director of Career
Services and The Executive Director of Lincoln Technical Institute
 Visited employers who hired our students to build a bridge between the school and employers.
 Tracked students’ attendance, retention and attrition
 Developed extracurricular activities that were academically relevant, exciting and stimulating
 Developed remedial programs for students who were experiencing difficulty in their programs
 Invited guest speakers to motivate students and faculty
 Member of the accreditation committee
 Taught Billing and Coding, Medical Data Entry, Administrative Office Procedures using
Microsoft Word and Office Management using Microsoft Excel
Supervisor of the Software Applications Specialists Program –Higher Education
Computer Learning Center, Philadelphia, PA September 1994-January 2001
 Supervised ten instructors, held bi-monthly faculty meetings, and did classroom observations to
provide feedback on instructional techniques.
 Resolved course conflicts between students and faculty
 Resolved faculty instructional, equipment and software problems
 Developed extracurricular activities that were academically relevant, exciting and stimulating
 Member of the graduation committee

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 Taught Introduction to Computers, and Internet Protocol, Microsoft Access, Excel, PowerPoint,
Word, Publisher, Public Speaking, Web Page Design and Basic English and Math
Director of Education-Higher Education
SCS Business & Technical Institute March 1987- August 1994
 Monitoring the day to day operations of the education department day and evening programs
 Supervised 30 instructors, the manager of the evening school, and director of student services,
and two administrative support personnel
 Resolved course conflicts between students and faculty
 Held bi-monthly faculty meetings to access curriculum, equipment and instructional needs
 Hired and terminated instructors when necessary
 Scheduled classes, extracurricular activities and guest speakers
 Generated yearly budget for the education department, which included funding for new
instructors, annual salary increases, instructional materials, new equipment, software, and guest
speakers
 Developed professional seminars and workshops designed to improve instructors teaching
techniques
 Assist the corporate Executive Director of Education in developing and defending new
curriculum in Harrisburg, PA.
 Worked with the school’s accreditation committee, and participated in the education board
meetings, in New York.
 Substituted as an interim Director at schools located in, New Jersey and New York
REFERENCES:
1. Mr. DiNicola, Director of Education
Lincoln Technical Institute- (June 2011-December 2015)
(610) 818-7182
radprin@yahoo.com
2. Dr. Renee Kulba-Student Advisor
Lincoln Technical Institute-(June 2008-November 2015)
(215) 370-2688
3. Mrs. Beverley Clark, Instructor
Lincoln Technical Institute
(267) 968-8697
(215) 473-3731
bsugsr721@yahoo.com
ORGANIZATION AFFILIATIONS:
1. KDP-Kappa Delta Pi
2. AACE-Association for the Advancement of Computing in Education