SlideShare una empresa de Scribd logo
1 de 31
A Guide for Preparing and Facilitating
Retrospectives
Jason Yip
jcyip@thoughtworks.com
@jchyip
http://jchyip.blogspot.com
Why retrospectives?
How do we learn together?
How do we learn while we still have
enough time to intervene?
Basic retrospective
structure
Simple retrospective framework
1. Set the Stage: What is the purpose of the retrospective
(e.g., improve delivery process)? What is the scope of
exploration (e.g., last week)?
2. Gather Data: Collect facts and key memories
3. Generate Insights: Interpret data, root cause analysis;
identify solutions or improvements
4. Decide What to Do: Prioritise which actions to take
5. Close the Retrospective: Summarise and review plan
of action
From Agile Retrospectives by Esther Derby and Diana Larsen
Establish safety first
Prime directive
At the start of the retrospective, read out aloud and display the
following:
Regardless of what we discover, we understand and
truly believe that everyone did the best job they could,
given what they knew at the time, their skills and
abilities, the resources available, and the situation at
hand.
At the end of a project everyone knows so much more. Naturally
we will discover decisions and actions we wish we could do over.
This is wisdom to be celebrated, not judgement used to
embarrass.
http://www.retrospectives.com/pages/retroPrimeDirective.html
Safety check: 1 - 5
Each person anonymously (e.g., fold up answers, same colour sticky
notes and markers) writes down a number representing their sense
of personal safety:
1. I’ll smile, claim everything is great and agree with managers
2. I’m not going to say much, I’ll let others bring up issues
3. I’ll talk about some things, but others will be hard to say
4. I’ll talk about almost anything; a few things might be hard
5. No problem, I’ll talk about anything
If there are a significant number of people that are 3 or below,
redirect the retrospective to work out how to improve safety.
http://agileretroactivities.blogspot.com.br/2012/11/safety-check.html
Safety check: ESVP
Each person anonymously (e.g., fold up answers, same colour sticky notes and
markers) writes down a letter representing how they intend to participate:
- Explorer. You are eager to discover new ideas and insights. You want to learn
everything you can about the the iteration/release/project.
- Shopper. You will look over all the available information and will be happy to
go home with one useful new idea.
- Vacationer. You aren’t interested in the work of the retrospective, but are
happy to be away from the daily grind. You may pay attention some of the time,
but are mostly glad to be out of the office.
- Prisoner. You feel that you’ve been forced to attend and would rather be doing
something else.
If there are a significant number of Vacationers and/or Prisoners, redirect the
retrospective to work out how to address this which may mean cancelling.
http://www.markhneedham.com/blog/2012/10/27/retrospectives-an-alternative-safety-check/
A few retrospective
styles
Four questions
-What did we do well, that if we don’t discuss we might
forget?
-What did we learn?
-What should we do differently next time?
-What still puzzles us?
http://www.retrospectives.com/pages/RetrospectiveKeyQuestions.html
SAMOLO
-Same As
-More Of
-Less Of
I Like, I wish, What IF?
-I Like how we ….
-I Wish that we would have …
-What If we … ? OR I Wonder if we could … ?
http://dschool.stanford.edu/wp-content/themes/dschool/method-cards/i-like-i-wish-what-if.pdf
Starfish
http://www.thekua.com/rant/2006/03/the-retrospective-starfish/
Retrospective timeline
http://www.thekua.com/rant/2006/03/a-retrospective-timeline/
Goal-driven
http://fabiopereira.me/blog/2008/11/23/goal-driven-retrospective/
Solution-focused goal-driven
1. Identify the Ideal State / True North / Future Perfect using the
Miracle Question. "Imagine that a miracle occurred and all our
problems have been solved. How could you tell? What would be
different?”
2. Identify where we are now using the Scaling Question. "If 10 is
the ideal and 0 is where nothing is working, where are we now?”
3. Identify what we are already doing that works. "What are we
already doing that works? That is, why are we [for example] 5 rather
than 0?”
4. Identify how to move toward the ideal. "Using the resources we
have, what can we do to move one step closer to 10?”
http://jchyip.blogspot.com.au/2012/02/solution-focused-goal-driven.html
Retrospective Dialogue sheets
http://www.softwarestrategy.co.uk/dlgsheets/available.html
Practical tips and tricks
Make sure you close
One concept per sticky note
Fine tip markers for legibility
Vote for what we need to talk about, not for
what we want to talk about
-Encourage people to vote based on on relevance to target
outcomes / goals, not based on what they happen to feel at
the moment.
Distributed tips and
tricks
Video on all ends
Post comments through instant message
Retrospective checklist
Retrospective checklist
1. What is the purpose of your retrospective?
2. What kind of outcome are you looking for?
3. Who will be invited to the retrospective?
4. Do you anticipate any problems in terms of personal
safety and willingness or ability to contribute?
5. What kind of retrospective process will you use?
a) How will you set the stage?
b) How will you gather data?
c) How will you generate insights?
d) How will you decide what to do?
e) How will you close the retrospective?
Further references
Further references
-Project Retrospectives, Norman Kerth
• See also http://retrospectives.com
-Agile Retrospectives, Esther Derby and Diana Larsen
-The Retrospective Handbook, Patrick Kua,
https://leanpub.com/the-retrospective-handbook
-Agile Retrospective Resource Wiki,
http://retrospectivewiki.org/index.php?title=Main_Page

Más contenido relacionado

La actualidad más candente

Effective Agile Retrospectives
Effective Agile RetrospectivesEffective Agile Retrospectives
Effective Agile Retrospectives
Yuval Yeret
 
Keeping Retrospectives Fresh
Keeping Retrospectives FreshKeeping Retrospectives Fresh
Keeping Retrospectives Fresh
Alida Cheung
 

La actualidad más candente (20)

Sprint review and Retrospective
Sprint review and RetrospectiveSprint review and Retrospective
Sprint review and Retrospective
 
Effective Agile Retrospectives
Effective Agile RetrospectivesEffective Agile Retrospectives
Effective Agile Retrospectives
 
Estimation techniques for Scrum Teams
Estimation techniques for Scrum TeamsEstimation techniques for Scrum Teams
Estimation techniques for Scrum Teams
 
Agile 101
Agile 101Agile 101
Agile 101
 
Scrum in an hour
Scrum in an hourScrum in an hour
Scrum in an hour
 
Scrum
ScrumScrum
Scrum
 
Метрики в Agile проектах
Метрики в Agile проектах Метрики в Agile проектах
Метрики в Agile проектах
 
Scrum In Ten Slides
Scrum In Ten SlidesScrum In Ten Slides
Scrum In Ten Slides
 
Retrospectives
RetrospectivesRetrospectives
Retrospectives
 
SCRUM Estimation
SCRUM EstimationSCRUM Estimation
SCRUM Estimation
 
Agile Scrum Training Process
Agile Scrum Training ProcessAgile Scrum Training Process
Agile Scrum Training Process
 
Techniques for Effective Retrospectives
Techniques for Effective RetrospectivesTechniques for Effective Retrospectives
Techniques for Effective Retrospectives
 
Scrum events
Scrum eventsScrum events
Scrum events
 
An Introduction to Agile
An Introduction to AgileAn Introduction to Agile
An Introduction to Agile
 
[HCM Scrum Breakfast] Agile estimation - Story points
[HCM Scrum Breakfast] Agile estimation - Story points[HCM Scrum Breakfast] Agile estimation - Story points
[HCM Scrum Breakfast] Agile estimation - Story points
 
Keeping Retrospectives Fresh
Keeping Retrospectives FreshKeeping Retrospectives Fresh
Keeping Retrospectives Fresh
 
Product Backlog Refinement
Product Backlog RefinementProduct Backlog Refinement
Product Backlog Refinement
 
Scrum 101
Scrum 101Scrum 101
Scrum 101
 
What does a Scrum Master do, or should do, all day?
What does a Scrum Master do, or should do, all day? What does a Scrum Master do, or should do, all day?
What does a Scrum Master do, or should do, all day?
 
Introduction to Agile - Scrum, Kanban, and everything in between
Introduction to Agile - Scrum, Kanban, and everything in betweenIntroduction to Agile - Scrum, Kanban, and everything in between
Introduction to Agile - Scrum, Kanban, and everything in between
 

Destacado

Lightening Talk: lama sutra of retrospective
Lightening Talk: lama sutra of retrospectiveLightening Talk: lama sutra of retrospective
Lightening Talk: lama sutra of retrospective
Agileee
 
Agile retrospective part 2
Agile retrospective part 2Agile retrospective part 2
Agile retrospective part 2
ScrumDesk
 

Destacado (20)

Retrospectives Techniques
Retrospectives TechniquesRetrospectives Techniques
Retrospectives Techniques
 
Agile Retrospective
Agile RetrospectiveAgile Retrospective
Agile Retrospective
 
Lightening Talk: lama sutra of retrospective
Lightening Talk: lama sutra of retrospectiveLightening Talk: lama sutra of retrospective
Lightening Talk: lama sutra of retrospective
 
The retrospective handbook
The retrospective handbookThe retrospective handbook
The retrospective handbook
 
Agile retrospective part 2
Agile retrospective part 2Agile retrospective part 2
Agile retrospective part 2
 
Conducting An Agile Retrospective
Conducting An Agile RetrospectiveConducting An Agile Retrospective
Conducting An Agile Retrospective
 
Using Design Thinking to Develop Visitor-Centered Experiences
Using Design Thinking to Develop Visitor-Centered ExperiencesUsing Design Thinking to Develop Visitor-Centered Experiences
Using Design Thinking to Develop Visitor-Centered Experiences
 
Using Retrospectives to build better Agile teams
Using Retrospectives to build better Agile teamsUsing Retrospectives to build better Agile teams
Using Retrospectives to build better Agile teams
 
Love your team_with_retrospectives
Love your team_with_retrospectivesLove your team_with_retrospectives
Love your team_with_retrospectives
 
Agile Lean Conference 2016 - Torres Agile retrospectives
Agile Lean Conference 2016 - Torres Agile retrospectivesAgile Lean Conference 2016 - Torres Agile retrospectives
Agile Lean Conference 2016 - Torres Agile retrospectives
 
Results of the 2015 Digital PM Summit Digital PM Agile Retrospective
Results of the 2015 Digital PM Summit Digital PM Agile RetrospectiveResults of the 2015 Digital PM Summit Digital PM Agile Retrospective
Results of the 2015 Digital PM Summit Digital PM Agile Retrospective
 
Responsive Web Design Retrospective
Responsive Web Design RetrospectiveResponsive Web Design Retrospective
Responsive Web Design Retrospective
 
Retrospective’s retrospective (extended version)
Retrospective’s retrospective (extended version)Retrospective’s retrospective (extended version)
Retrospective’s retrospective (extended version)
 
Agile Coaching Canvas at #agile2016
Agile Coaching Canvas at #agile2016Agile Coaching Canvas at #agile2016
Agile Coaching Canvas at #agile2016
 
Redistributable intro To Scrum, Russian
Redistributable intro To Scrum, RussianRedistributable intro To Scrum, Russian
Redistributable intro To Scrum, Russian
 
How to Jazz up your Retros - Agile BA Meetup - Melbourne - 08/04/14
How to Jazz up your Retros - Agile BA Meetup - Melbourne - 08/04/14How to Jazz up your Retros - Agile BA Meetup - Melbourne - 08/04/14
How to Jazz up your Retros - Agile BA Meetup - Melbourne - 08/04/14
 
Agile retros
Agile retrosAgile retros
Agile retros
 
The Sensei Retrospective (Guide)
The Sensei Retrospective (Guide)The Sensei Retrospective (Guide)
The Sensei Retrospective (Guide)
 
Return of the Retrospectives - SEEK Brown Bag - 21-10-14
Return of the Retrospectives - SEEK Brown Bag - 21-10-14Return of the Retrospectives - SEEK Brown Bag - 21-10-14
Return of the Retrospectives - SEEK Brown Bag - 21-10-14
 
Styleguide-Driven Development: The New Web Development
Styleguide-Driven Development: The New Web DevelopmentStyleguide-Driven Development: The New Web Development
Styleguide-Driven Development: The New Web Development
 

Similar a A Guide for Preparing and Facilitating Retrospectives

Similar a A Guide for Preparing and Facilitating Retrospectives (20)

3 retro total recall
3 retro total recall3 retro total recall
3 retro total recall
 
Анна Мамаєва “Retrospective: Total Recall” - Lviv PMDay
Анна Мамаєва “Retrospective: Total Recall” - Lviv PMDayАнна Мамаєва “Retrospective: Total Recall” - Lviv PMDay
Анна Мамаєва “Retrospective: Total Recall” - Lviv PMDay
 
EDTEC 700 DM: Week 2
EDTEC 700 DM: Week 2EDTEC 700 DM: Week 2
EDTEC 700 DM: Week 2
 
Roman Humeniuk: Creative Thinking in working processes (UA)
Roman Humeniuk: Creative Thinking in working processes (UA)Roman Humeniuk: Creative Thinking in working processes (UA)
Roman Humeniuk: Creative Thinking in working processes (UA)
 
The Power of Retrospection
The Power of RetrospectionThe Power of Retrospection
The Power of Retrospection
 
Analytical Thinking And Innovation
Analytical Thinking And InnovationAnalytical Thinking And Innovation
Analytical Thinking And Innovation
 
Facilitating online agile retrospectives
Facilitating online agile retrospectivesFacilitating online agile retrospectives
Facilitating online agile retrospectives
 
IDEATE.pptx
IDEATE.pptxIDEATE.pptx
IDEATE.pptx
 
Getting started with UX research October 2017.pptx
Getting started with UX research October 2017.pptxGetting started with UX research October 2017.pptx
Getting started with UX research October 2017.pptx
 
Top Emergency Services Educator Tips
Top Emergency Services Educator TipsTop Emergency Services Educator Tips
Top Emergency Services Educator Tips
 
Lesson 2 audience and research
Lesson 2 audience and researchLesson 2 audience and research
Lesson 2 audience and research
 
Creative problem solving revised
Creative problem solving revisedCreative problem solving revised
Creative problem solving revised
 
critical-thinking-facilitator's-guide-strang-2011
critical-thinking-facilitator's-guide-strang-2011critical-thinking-facilitator's-guide-strang-2011
critical-thinking-facilitator's-guide-strang-2011
 
How to make your annual retreats successful by frahan blonde
How to make your annual retreats successful by frahan blondeHow to make your annual retreats successful by frahan blonde
How to make your annual retreats successful by frahan blonde
 
Effective Time Management Techniques to Teach Your Employees | Webinar 09.22.15
Effective Time Management Techniques to Teach Your Employees | Webinar 09.22.15Effective Time Management Techniques to Teach Your Employees | Webinar 09.22.15
Effective Time Management Techniques to Teach Your Employees | Webinar 09.22.15
 
Decision Making & Critical Thinking (6 thinking hats & 5 whys approach)
Decision Making & Critical Thinking (6 thinking hats & 5 whys approach)Decision Making & Critical Thinking (6 thinking hats & 5 whys approach)
Decision Making & Critical Thinking (6 thinking hats & 5 whys approach)
 
Getting Started with UX Research OCUX Camp CRossi Aug 2017
Getting Started with UX Research OCUX Camp CRossi Aug 2017Getting Started with UX Research OCUX Camp CRossi Aug 2017
Getting Started with UX Research OCUX Camp CRossi Aug 2017
 
Learn sprint
Learn sprintLearn sprint
Learn sprint
 
Stephanie Cooper - Genuine Curiosity - Conversations for Change
Stephanie Cooper - Genuine Curiosity - Conversations for ChangeStephanie Cooper - Genuine Curiosity - Conversations for Change
Stephanie Cooper - Genuine Curiosity - Conversations for Change
 
Entrepreneurial Psychology
Entrepreneurial PsychologyEntrepreneurial Psychology
Entrepreneurial Psychology
 

Más de Jason Yip

Más de Jason Yip (20)

[Stretch 2023] We're in it together and other perspectives on effective produ...
[Stretch 2023] We're in it together and other perspectives on effective produ...[Stretch 2023] We're in it together and other perspectives on effective produ...
[Stretch 2023] We're in it together and other perspectives on effective produ...
 
[Stretch 2023] What does productivity really mean at different levels_ Indivi...
[Stretch 2023] What does productivity really mean at different levels_ Indivi...[Stretch 2023] What does productivity really mean at different levels_ Indivi...
[Stretch 2023] What does productivity really mean at different levels_ Indivi...
 
[NYC Scrum] The top 3 points you should have paid attention to in the Spotify...
[NYC Scrum] The top 3 points you should have paid attention to in the Spotify...[NYC Scrum] The top 3 points you should have paid attention to in the Spotify...
[NYC Scrum] The top 3 points you should have paid attention to in the Spotify...
 
[AgileDevOps West 2023] We're in it together and other perspectives on effect...
[AgileDevOps West 2023] We're in it together and other perspectives on effect...[AgileDevOps West 2023] We're in it together and other perspectives on effect...
[AgileDevOps West 2023] We're in it together and other perspectives on effect...
 
[Craft Conf 2023] We're in it together and other perspectives on effective pr...
[Craft Conf 2023] We're in it together and other perspectives on effective pr...[Craft Conf 2023] We're in it together and other perspectives on effective pr...
[Craft Conf 2023] We're in it together and other perspectives on effective pr...
 
[Agile Lean Ireland June 2022] Tactics for influencing leaders at different l...
[Agile Lean Ireland June 2022] Tactics for influencing leaders at different l...[Agile Lean Ireland June 2022] Tactics for influencing leaders at different l...
[Agile Lean Ireland June 2022] Tactics for influencing leaders at different l...
 
[CoPA 2022] Experiences applying BAPO at Spotify.pdf
[CoPA 2022] Experiences applying BAPO at Spotify.pdf[CoPA 2022] Experiences applying BAPO at Spotify.pdf
[CoPA 2022] Experiences applying BAPO at Spotify.pdf
 
[CoPA 2022] Effective Product Development Culture circa 2022.pdf
[CoPA 2022] Effective Product Development Culture circa 2022.pdf[CoPA 2022] Effective Product Development Culture circa 2022.pdf
[CoPA 2022] Effective Product Development Culture circa 2022.pdf
 
[Business Agility Conference 2022] The top 3 points you should have paid atte...
[Business Agility Conference 2022] The top 3 points you should have paid atte...[Business Agility Conference 2022] The top 3 points you should have paid atte...
[Business Agility Conference 2022] The top 3 points you should have paid atte...
 
Agile India 2021: Experimenting with BAPO in Spotify Ads R&D
Agile India 2021: Experimenting with BAPO in Spotify Ads R&DAgile India 2021: Experimenting with BAPO in Spotify Ads R&D
Agile India 2021: Experimenting with BAPO in Spotify Ads R&D
 
Agile India 2021: 8 guiding principles for Agile Coaches (or change agents)
Agile India 2021: 8 guiding principles for Agile Coaches (or change agents)Agile India 2021: 8 guiding principles for Agile Coaches (or change agents)
Agile India 2021: 8 guiding principles for Agile Coaches (or change agents)
 
Frug'Agile 2021: Agile as doctrine (and that's a good thing)
Frug'Agile 2021: Agile as doctrine (and that's a good thing)Frug'Agile 2021: Agile as doctrine (and that's a good thing)
Frug'Agile 2021: Agile as doctrine (and that's a good thing)
 
Using BAPO to apply structure follows strategy
Using BAPO to apply structure follows strategyUsing BAPO to apply structure follows strategy
Using BAPO to apply structure follows strategy
 
[Yow! 2019] 3 insights from 4 years at Spotify
[Yow! 2019] 3 insights from 4 years at Spotify[Yow! 2019] 3 insights from 4 years at Spotify
[Yow! 2019] 3 insights from 4 years at Spotify
 
Designing Better Tribe Meetings
Designing Better Tribe MeetingsDesigning Better Tribe Meetings
Designing Better Tribe Meetings
 
How things still don’t quite work at Spotify... and how we’re trying to solve it
How things still don’t quite work at Spotify... and how we’re trying to solve itHow things still don’t quite work at Spotify... and how we’re trying to solve it
How things still don’t quite work at Spotify... and how we’re trying to solve it
 
Agile 2017: What i've learned from 10+ years of evaluating Agile consultants ...
Agile 2017: What i've learned from 10+ years of evaluating Agile consultants ...Agile 2017: What i've learned from 10+ years of evaluating Agile consultants ...
Agile 2017: What i've learned from 10+ years of evaluating Agile consultants ...
 
What does "speed" mean in software product delivery?
What does "speed" mean in software product delivery?What does "speed" mean in software product delivery?
What does "speed" mean in software product delivery?
 
Agile Toronto 2016: What do you mean when you say "leadership"?
Agile Toronto 2016: What do you mean when you say "leadership"?Agile Toronto 2016: What do you mean when you say "leadership"?
Agile Toronto 2016: What do you mean when you say "leadership"?
 
Enabling Autonomy at Spotify
Enabling Autonomy at SpotifyEnabling Autonomy at Spotify
Enabling Autonomy at Spotify
 

Último

Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 

Último (20)

Buy Verified TransferWise Accounts From Seosmmearth
Buy Verified TransferWise Accounts From SeosmmearthBuy Verified TransferWise Accounts From Seosmmearth
Buy Verified TransferWise Accounts From Seosmmearth
 
Rice Manufacturers in India | Shree Krishna Exports
Rice Manufacturers in India | Shree Krishna ExportsRice Manufacturers in India | Shree Krishna Exports
Rice Manufacturers in India | Shree Krishna Exports
 
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGParadip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Over the Top (OTT) Market Size & Growth Outlook 2024-2030
Over the Top (OTT) Market Size & Growth Outlook 2024-2030Over the Top (OTT) Market Size & Growth Outlook 2024-2030
Over the Top (OTT) Market Size & Growth Outlook 2024-2030
 
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to ProsperityFalcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperity
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
Pre Engineered Building Manufacturers Hyderabad.pptx
Pre Engineered  Building Manufacturers Hyderabad.pptxPre Engineered  Building Manufacturers Hyderabad.pptx
Pre Engineered Building Manufacturers Hyderabad.pptx
 
Cracking the 'Career Pathing' Slideshare
Cracking the 'Career Pathing' SlideshareCracking the 'Career Pathing' Slideshare
Cracking the 'Career Pathing' Slideshare
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investors
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
CROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NSCROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NS
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
Power point presentation on enterprise performance management
Power point presentation on enterprise performance managementPower point presentation on enterprise performance management
Power point presentation on enterprise performance management
 
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All TimeCall 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
 
TVB_The Vietnam Believer Newsletter_May 6th, 2024_ENVol. 006.pdf
TVB_The Vietnam Believer Newsletter_May 6th, 2024_ENVol. 006.pdfTVB_The Vietnam Believer Newsletter_May 6th, 2024_ENVol. 006.pdf
TVB_The Vietnam Believer Newsletter_May 6th, 2024_ENVol. 006.pdf
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
Cannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 UpdatedCannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 Updated
 
Buy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail AccountsBuy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail Accounts
 
PHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation FinalPHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation Final
 
Falcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business Potential
 

A Guide for Preparing and Facilitating Retrospectives

  • 1. A Guide for Preparing and Facilitating Retrospectives Jason Yip jcyip@thoughtworks.com @jchyip http://jchyip.blogspot.com
  • 3. How do we learn together?
  • 4. How do we learn while we still have enough time to intervene?
  • 6. Simple retrospective framework 1. Set the Stage: What is the purpose of the retrospective (e.g., improve delivery process)? What is the scope of exploration (e.g., last week)? 2. Gather Data: Collect facts and key memories 3. Generate Insights: Interpret data, root cause analysis; identify solutions or improvements 4. Decide What to Do: Prioritise which actions to take 5. Close the Retrospective: Summarise and review plan of action From Agile Retrospectives by Esther Derby and Diana Larsen
  • 8. Prime directive At the start of the retrospective, read out aloud and display the following: Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand. At the end of a project everyone knows so much more. Naturally we will discover decisions and actions we wish we could do over. This is wisdom to be celebrated, not judgement used to embarrass. http://www.retrospectives.com/pages/retroPrimeDirective.html
  • 9. Safety check: 1 - 5 Each person anonymously (e.g., fold up answers, same colour sticky notes and markers) writes down a number representing their sense of personal safety: 1. I’ll smile, claim everything is great and agree with managers 2. I’m not going to say much, I’ll let others bring up issues 3. I’ll talk about some things, but others will be hard to say 4. I’ll talk about almost anything; a few things might be hard 5. No problem, I’ll talk about anything If there are a significant number of people that are 3 or below, redirect the retrospective to work out how to improve safety. http://agileretroactivities.blogspot.com.br/2012/11/safety-check.html
  • 10. Safety check: ESVP Each person anonymously (e.g., fold up answers, same colour sticky notes and markers) writes down a letter representing how they intend to participate: - Explorer. You are eager to discover new ideas and insights. You want to learn everything you can about the the iteration/release/project. - Shopper. You will look over all the available information and will be happy to go home with one useful new idea. - Vacationer. You aren’t interested in the work of the retrospective, but are happy to be away from the daily grind. You may pay attention some of the time, but are mostly glad to be out of the office. - Prisoner. You feel that you’ve been forced to attend and would rather be doing something else. If there are a significant number of Vacationers and/or Prisoners, redirect the retrospective to work out how to address this which may mean cancelling. http://www.markhneedham.com/blog/2012/10/27/retrospectives-an-alternative-safety-check/
  • 12. Four questions -What did we do well, that if we don’t discuss we might forget? -What did we learn? -What should we do differently next time? -What still puzzles us? http://www.retrospectives.com/pages/RetrospectiveKeyQuestions.html
  • 14. I Like, I wish, What IF? -I Like how we …. -I Wish that we would have … -What If we … ? OR I Wonder if we could … ? http://dschool.stanford.edu/wp-content/themes/dschool/method-cards/i-like-i-wish-what-if.pdf
  • 18. Solution-focused goal-driven 1. Identify the Ideal State / True North / Future Perfect using the Miracle Question. "Imagine that a miracle occurred and all our problems have been solved. How could you tell? What would be different?” 2. Identify where we are now using the Scaling Question. "If 10 is the ideal and 0 is where nothing is working, where are we now?” 3. Identify what we are already doing that works. "What are we already doing that works? That is, why are we [for example] 5 rather than 0?” 4. Identify how to move toward the ideal. "Using the resources we have, what can we do to move one step closer to 10?” http://jchyip.blogspot.com.au/2012/02/solution-focused-goal-driven.html
  • 21. Make sure you close
  • 22. One concept per sticky note
  • 23. Fine tip markers for legibility
  • 24. Vote for what we need to talk about, not for what we want to talk about -Encourage people to vote based on on relevance to target outcomes / goals, not based on what they happen to feel at the moment.
  • 26. Video on all ends
  • 27. Post comments through instant message
  • 29. Retrospective checklist 1. What is the purpose of your retrospective? 2. What kind of outcome are you looking for? 3. Who will be invited to the retrospective? 4. Do you anticipate any problems in terms of personal safety and willingness or ability to contribute? 5. What kind of retrospective process will you use? a) How will you set the stage? b) How will you gather data? c) How will you generate insights? d) How will you decide what to do? e) How will you close the retrospective?
  • 31. Further references -Project Retrospectives, Norman Kerth • See also http://retrospectives.com -Agile Retrospectives, Esther Derby and Diana Larsen -The Retrospective Handbook, Patrick Kua, https://leanpub.com/the-retrospective-handbook -Agile Retrospective Resource Wiki, http://retrospectivewiki.org/index.php?title=Main_Page

Notas del editor

  1. http://www.flickr.com/photos/ismasan/2850651980/
  2. Retrospectives should not be about blame but rather cause and effect leading to learning and improvement.Reading out the prime directive is intended to remind and prime people into this mindset.
  3. If people do not feel safe, the retrospective will not be effective
  4. Always reserve enough time to cover off actions and what happens next. If nothing ever comes out of retrospectives, people will stop participating.
  5. Given that you’ll need to do grouping and voting, you’ll need to have one concept per note. You generally have to point this out only to people who aren’t familiar with retrospectives.
  6. Normal pencils and pens tend to be too thin to read from a distance. Fine-tip markers (e.g., Sharpies or similar) work better.
  7. Some things that you need to be talk about will be uncomfortable so be careful not to say “Vote for what you WANT to talk about” but rather say something like “Vote for what we NEED to talk about” or “Vote for what you think are the most relevant topics to achieve our outcomes”
  8. Being able to see each other helps humanise distributed participants. Having a mobile camera or other otherwise sharing pictures on the fly helps too.
  9. Instant messaging helps support participation during gathering of comments and ideas. It’s also sometimes useful as a way to “get a word in” during discussions. You will generally need to have a local scribe / representative.