1. Jigna N. Ganatra
ITIL V3 Certified – Foundation
Project management Professional (PMP)
jigs.best@gmail.com
Contact No. +91 9619198855
Objective
Looking forward to a challenging opportunity with scope to lead, conceive newer ideas and a global
work exposure in an organization that fosters team spirit, leadership and learning and provides
growth prospects to outstanding achievers
Educational Qualification
• Bachelor in Commerce from S.K. SOMAIYA COLLEGE OF ARTS, SCIENCE & COMMERCE.
Securing 65.56 %
• Executive - MBA from Institute for Technology and Management
Professional Management Credentials
• ITIL V3 Certified – Foundation (Scored 80%)
• PMP Certified
• Lean Six sigma yellow belt certified
Technical:
• Knowledge of Microsoft Advance Excel (VLook UP, Pivots, Charts, excel formulas, etc)
• Working Experience in Ms-Office 2010, 2007, 2003
• Having knowledge of MS- Project and MS - Visio
Work Experience
 Currently working with Capgemini India Pvt. Ltd. as Senior Consultant, working from 26th
August
2013 to till date
Job Profiles at Capgemini:
 Currently working as PMO for EDF Energy Project [from August 2015 to till date]
The PMO activities included were:
Coordination and Follow up
• Coordinated with Onshore team and get the regular updates
• Coordination and follow up with Security requirement
• Follow Up with respective team and get the User access of all the Application and SAP
systems for New Joinee
• Follow Up for Weekly and Monthly Time cards
• Follow up and close any adhoc task assigned
On boarding of New Joinee
• Explain all the operation related activity of the project to new Joinee
• Give over view of Induction Check list
• Get the seat and desktop allocated to the new joinee
• Send the Induction Pack
• Process the request for User access of all the Application and systems
Reports
• Collate weekly excel time cards and preparing weekly effort booking report
• Updating the Security tracker

2. • prepare Monthly report of Actual no of days each resource has worked project
wise
• Re-conciliation of Time Cost statement and Actual efforts report in Month end.
• Coordinating with FBA’s for final approval of Scripts and FIT Scenarios
• Consolidating of FBA review comments received for scripts of FIT Scenarios
• Prepare FBA sign off reports for FFSP / DCC projects
• Send daily Review summary of FFSP Project to pre-defined distribution list
• Consolidating of FBA review comments received for DCC scripts
• Send daily review summary of DCC script to pre-defined distribution list
• Closure reports of FER Release
• Updating of MSP plan weekly and uploading on share point
• Consolidating weekly Change request report and publishing to Onshore Functional
consultants and Project managers
• Validating and sending weekly status reports to SDI PMO and pre-defined
distribution list
• Any adhoc report assigned
Clarity Management
• Complete set up of Clarity for Project
• Manage WBS in Clarity
• User administration in Clarity
• Managing time booking in Clarity
• Generating fortnightly Clarity report for effort analysis
 Previous profile - as consultant in Business Operations [from August 2013 to August
2015]
Working as consultant in Business Operations at Capgemini India Pvt. Ltd. Key resultant areas
included were driving strategic initiatives, consultation to projects. Skilled in preparation of MIS
reports like, utilization-trend analysis, cost reductions, etc.
Lead Business Initiatives and Management reporting:
• Leading different operational initiatives at project level and Business Unit level
MIS (Management Reporting):
• Daily, Weekly & Monthly MIS reporting
• As part of MIS reporting, preparing Missing Time Sheet Reports (MTS) and other Staffing
reports.
• Responsible for timeliness in delivery and accuracy of all Reports, Scorecards, Dashboard
Process Re-engineering and Automation: -
• Leading process transformation through in-house tool, business consulting, designing
solutions for internal processes
• Managing the data base of (SMART - Strategic Management Assessment & Reporting Tool)
across other business unit’s
• Proactively identified and improved reporting techniques and automated the same to save
time
• Responsible for conceptualizing, designing and roll-outs of in-house tool SMART (Strategic
Management Assessment and Reporting Tool) across business units
• Provide functional support for SMART - Strategic Management Assessment & Reporting
Tool
• Provide functional support for Smart Tag
• Worked on Transition of Smart tag Module in SMART, so that we have single application
managing the data base of entire business unite
• Coordinating with Smart Technical & Smart Tag technical team for enhancements

3. • Coordinating with different stake holders and taking inputs regarding SMART & Smart Tag
enhancements
• Doing UAT testing of the enhancements given and coordinating with the technical team and
update the production system with the latest updates
• Doing multiple uploads in SMART - Strategic Management Assessment & Reporting Tool to
keep the data base updated
• Coordinating with Staffing team & Tagging team and provide functional support
SMART (Strategic Management Assessment and Reporting Tool) User Administration:
As part of SMART tool user administrations, below list of activities were performed:
• Providing Access to PM/PMO
• Revoking access for Terminated / Transferred resources
• Uploading Head flash file to keep the resource data base updated
• Uploading Demand related SO & JR to keep the data in SMART>> Demand manager module
updated
• Preparing SOP’s and operational manuals for end users and staffing/tagging team
Adhoc Reporting:
Preparing reports as per request from the different units (HR, Finance, Staffing team, etc…) within
the AppsTwo
Was also part of Space management team and as part of Space management team following were
the activities.
Initiatives:
• Space Management for entire Business Unit
• Maintaining seat utilization ratio
• Daily, Weekly and Monthly Reports
• Managing Monthly forecast based on Project FTE’s
• Coordination with Project Managers
• Managing New Company Initiatives like Work from Home, Virtual Desktops (VDI’s)
• As a part of WFH initiative, encouraging Project manager to nominate their resources to opt
for WFH, which helps in saving the seat cost.
• Preparing Monthly operations review report for WFH
Achievements Capgemini India Pvt. Ltd.:
• Was awarded with “Bravo-Enabling Champion” for H2 – 2014
• Was rewarded with Pat on the back in February 2015
• Was rewarded with Pat on the back in December 2015
• Was rewarded with Pat on the back in March 2016
• Was rewarded with Pat on the back in September 2016
 From October 12 October 2007 to 14th
August 2013 was working with ATOS IT Solutions &
Services (Ex SIS)
Job Profile at Atos:
Working as SPOC/Tech Leads and as Project coordinator
SPOC / Project Document Controller following activities are part of day to day activity:
• Managing Transition of New Projects
• Conducting Trainings and Knowledge Sharing as a part of Transition of New Projects
• Implementing Document Management Plan for Project related documents.
• Contribute to knowledge database and knowledge sharing

4. • Ensure that Customer-specific templates are stored and Project Team Members are aware
of their location and usage.
• Add/Update Project-level documents to the Central Project Repository.
• Ensure proper naming convention for the project related document(s) and version control.
• Clarify doubts regarding the version and the target location to the Project Team Members.
• Educate the project team members with the document management plan, naming
convention and version control.
• Archive project related documents to the Archival repository.
• Ensure that folders and documents are structured for audits.
• Preparing Training Schedules for New joiners.
Other Activities:
 Receive P1 & P2 calls and create a Ticket for the same.
 Send Outages and P1 Notification informing the system specific users
 Creation of Weekly and Monthly Dash Board
 Working as Project Document Controller
 Conducting Process Audits for the Team.
 Provide the 1st point of contact for Key Users
Tools Used: OSD, Remedy and Solution Manager.
Solution Manager: Creation of tickets (HD, CR, SR) in Solution Manager for the users. Routing of
tickets to next Level according to the nature of the problem.
SAP Application:
• Creation of users in Various SAP Systems,
• Deletion of users in SAP
• Locking and unlocking of users
• Changing validity dates of the users.
• Creation of Users in Solution Manger & Assigning Roles
From July 2004 to June 2007 was working with Sugal & Damani Pvt. Ltd.
• Configuration Coordinator In Sugal & Damani Group of Companies, Mumbai. (Having
Private Limited companies, Partnership Firms & Charitable Trusts) major business of the
group is online gaming (Lottery), Utility services, Hotels, Jewellery, Securities and IT services.
Job Profile
Configuration Coordinator
• Was handling Data Co ordination at corporate level, Inter Branch coordination across
India, Physical stock management, Co- ordination with Suppliers and HO (Head Office) in
concern with delivery schedules of material, also maintaining complete documentation
work after the delivery of material.
M.I.S. Analysis
• Submitting the M.I.S. Reports to the management. i.e. Connectivity usage statistics, Area &
Zone wise details of Connectivity across India, & Other weekly reports of deliveries of
Material
Internship
Worked with Mr.Pradip K Shah Charted Accountant for 8 months as Personal Assistant.
Job Profile
• Handling Company Audits, Making of IT Statements based on IT rules, Filling of Income Tax
Returns & Data entries in Tally 6.3.
CORE COMPETENCIES

5. • Implementing strategies for building team effectiveness by promoting a spirit of cooperation
between team members; monitoring performance & providing feedback on areas of
improvement.
• Delivering and implementing the project as per scheduled deadlines
Achievements SIEMENS / ATOS:
• In the year 2008, was Awarded “Best Employee” for the Month of Nov 08 in SISL
• In the year 2010, was Awarded “Best Employee” for the Month of May 2010 in SISL
• In the year 2011, was Awarded “Best Employee” for the Month of April 2011 in SISPL
• In the year 2011, was Awarded “Best Employee” for the Month of July 2011 in Atos
Personal Information
• Father’s Name : Narendra Ganatra
• Date of Birth : 02nd
Dec
• Gender : Female
• Marital Status : Single
• Nationality : Indian
• Pass port : Yes
• Permanent Address : D/8, Sitabai chawl, M.G. Road, Panch Rasta, Mulund (w),
Mumbai - 400080
• Linguistic Skills : English , Hindi , Marathi & Gujrati
• Interests/hobbies : Dancing (Indian Classical & Salsa) & Listening to Music
• Current Salary : 5.50 Lakhs p.a
DECLARATION:
 I hereby declare that the information furnished above is true to the best of my knowledge.
Date:
Place: (JIGNA N. GANATRA)

6. • Implementing strategies for building team effectiveness by promoting a spirit of cooperation
between team members; monitoring performance & providing feedback on areas of
improvement.
• Delivering and implementing the project as per scheduled deadlines
Achievements SIEMENS / ATOS:
• In the year 2008, was Awarded “Best Employee” for the Month of Nov 08 in SISL
• In the year 2010, was Awarded “Best Employee” for the Month of May 2010 in SISL
• In the year 2011, was Awarded “Best Employee” for the Month of April 2011 in SISPL
• In the year 2011, was Awarded “Best Employee” for the Month of July 2011 in Atos
Personal Information
• Father’s Name : Narendra Ganatra
• Date of Birth : 02nd
Dec
• Gender : Female
• Marital Status : Single
• Nationality : Indian
• Pass port : Yes
• Permanent Address : D/8, Sitabai chawl, M.G. Road, Panch Rasta, Mulund (w),
Mumbai - 400080
• Linguistic Skills : English , Hindi , Marathi & Gujrati
• Interests/hobbies : Dancing (Indian Classical & Salsa) & Listening to Music
• Current Salary : 5.50 Lakhs p.a
DECLARATION:
 I hereby declare that the information furnished above is true to the best of my knowledge.
Date:
Place: (JIGNA N. GANATRA)