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Attracting and retaining top
sales talent is not what it used to be.
During the last several years, every-
thing has significantly changed, from
the competitive landscape and the
nature of the sales process to what sales
employees value in their compensation
packages:
• Given a limited pool of experienced
sellers, there is stiffer competition to
land the best talent and heightened
focus to keep “A” and even some “B”
players from jumping ship.
• Salesforces today need specialized
skills to succeed in an environment
that is driven by value-added selling
and focused on relationship building.
Companies are investing more in
training, underscoring the importance
of retention.
• Salespeople are changing. Experienced,
somewhat older salespeople are increas-
ingly focused on compensation programs
that will foster long-term wealth.
• Stock options—long the go-to reward
in nearly every sales compensation
plan—have become less attractive to
companies following implementation
of mandatory option expensing and
investor concerns about high dilution.
Because compensation dollars are a
limited resource, companies are increas-
ingly gaining a competitive advantage
by differentiating their compensation
packaes from their competitors’. This
article discusses how the deferral of sales
commissions plus a company-matching
contribution may be an effective vehicle
for gaining that edge.
Consider “New Glue”
A growing number of companies
are adding a nonqualified deferred
compensation opportunity to their sales
compensation plans as the “new glue”
needed to cement employee relationships.
The word “nonqualified” means the plan
is not part of a traditional tax-qualified
plan. A traditional tax-qualified plan, such
as a 401(k) plan or a profit-sharing plan,
must, under the tax rules, be extended to a
broad group of employees. It also has
narrow limits on the maximum amount
that can be deferred and is funded with a
tax-exempt trust. These factors make that
kind of plan inappropriate for the sales
deferral plan described in this article.
Nonqualified deferred compensation
arrangements are most commonly
associated with executive pay programs.
However, a recent Clark Consulting
survey of supplemental benefits prac-
tices, by approximately 20 percent of
the Fortune 1000, suggests they can be
used more broadly. According to “2005
Executive Benefits—A Survey of Current
Trends,” about one company in four
offers nonqualified deferred compensation
programs to highly compensated sales
personnel—a response consistent with
data reported in the 2004 and 2003
benefits surveys.
Under a nonqualified deferred compen-
sation plan, an employee has the
opportunity to defer a portion of
salary, short-term incentives and
other compensation, on a pretax basis.
In exchange for the deferral, the
employer creates a notional account,
which is increased by an earnings
factor, either through interest or based
on the rate of return on a hypothetical
investment. The employer may or may
not provide a matching contribution to
the account.
Unlike traditional retirement plans such
as 401(k) plans, access to the cash held
QUICK LOOK
. During the last several years, everything has
significantly changed, from the competitive
landscape and the nature of the sales process
to what sales employees value in their
compensation packages.
. A growing number of companies are adding a
nonqualified deferred compensation opportunity
to sales compensation plans as the “new glue”
needed to cement employee relationships.
. For the salesperson, the company match
provides an immediate upside to the award
while the deferral and the match grow tax-free
over time. For the company, the key benefit of
deferral is increased retention.
Ryan McVay/Stone
the
By Dave Gordon and Jim Sillery, Pearl Meyer & Partners
sales
filling
gap
compensation
Contents © 2006 WorldatWork. No part of this article
may be reproduced, excerpted or redistributed in any
form without express written permission of
WorldatWork and appropriate attribution.
Reach WorldatWork at 480/922-2020;
customerrelations@worldatwork.org
in a deferred compensation account is
not restricted by age (for example,
contributions to a 401(k) plan generally
cannot be distributed if an employee is
still employed unless he or she has
reached age 591/2
), but by a vesting
schedule or the achievement of specific
performance measures. For example, an
employer can design a plan that pays
out everything five years after the
deferral occurs.
Example
The design details of deferral plans are
unique to each company, encompassing
considerations as diverse as the maturity
of the market, the complexity of the sales
mode and the level of competition for
top talent.
For example, Company A added a deferred
compensation program to its sales reward
package with the goal of promoting
retention of high-performing employees and
attracting new salespeople. Because long-
term client relationships were a key aspect
of sales in that industry, recruiting seasoned
salespeople was difficult. The company
wanted a package that would be attractive
to new employees, but also serves to help
retain its long-tenured existing salesforce.
Those needs were addressed through the
introduction of a deferral program that
allowed employees to defer a portion of their
compensation, which was then partially
matched by a company contribution.
As shown in Figure 1, a typical salesperson
entitled to a payout of $200,000 (USD)
could opt to receive $150,000 in cash and
put the remaining $50,000 in a deferred
account, to which the company would add
a matching contribution of $25,000. To get
the match in this example, the employee
would have to achieve 150 percent of
target performance. The deferral and the
match would be paid out if the employee
remained employed for five years. If the
employee were to leave earlier, he or she
would still receive the $50,000 deferral at
termination, but lose the $25,000 match.
For example, if the deferral year was 2007,
the deferrals for 2007 would be paid out
immediately after the end of 2012.
Figure 1 assumes the 2007 deferrals all
occur at the end of 2007 and shows the
results at the end of five years. Assuming
an 8-percent return for five years, the
account would have grown to about
$110,100, a $35,100 increase. For a
seasoned and somewhat older employee
for whom wealth building is a priority,
the program offers an excellent return
on a five-year investment. Assuming a
35-percent combined state and federal
tax rate, the employee would have had
only $32,500 (USD) to invest if he or she
had elected instead to receive the $50,000
initially. Assuming this amount could
have been invested at a 5.2-percent rate
(the 8-percent rate less 35 percent for
taxes), it would have grown to $41,876
at the end of five years. By deferring and
receiving the match, the employee would
end up with $71,565 (the $110,100 payout
less taxes). This is about a 71-percent
greater payout.
Creating a Win-Win
Providing opportunities to defer
compensation offers advantages to
the employee and the employer.
For the salesperson, the company
match provides an immediate upside
to the award, while the deferral and the
match grow tax-free over time. Although
the current payout of cash is reduced,
the deferral and match are provided on
a pretax basis, reducing the tax bracket
for the salesperson and resulting in a
higher long-term level of compensation.
For the company, the key benefit of
deferral is increased retention. The vesting
period for the matching funds creates a
potentially lucrative carrot to keep key
contributors on board. Moreover, because
the match of the deferral is tied to
performance metrics, the program helps
ensure that the company is paying for
real performance. From an operations
standpoint, deferral plans do not result
in any increase in dilution, and the impact
on cash flow can be offset by choosing
the right funding mechanism.
Sticking Points
Like any type of compensation program,
there are downsides to deferral. For some
prospective and current employees,
deferral plans may be an unfamiliar vehicle
that requires a change in mindset from
the “instant gratification” of immediate
payouts. That issue is best addressed by
effectively communicating the tax and
investment benefits of the program.
Employees will need to pay FICA taxes
(1.25 percent) on the deferred amount
at the time the funds are deferred,
although FICA taxes on the match are
workspan 11/0640
FIGURE 1: ACHIEVING 150% OF TARGET PERFORMANCE
Current
$200,000
$150,000
$50,000
$25,000
$40,000
$80,000
$150,000
Year One Year Five
$200,000
$225,000
$270,000
(+20% increase)
Proposed Deferred Assumes 10% annual return on investment
Cash Distribution
Deferred Contribution
Cash Contribution
workspan 11/0642
not due until the funds are distributed.
On the company side, extra effort
must be invested to ensure that a deferral
plan rewards the desired behaviors and
continues to be a good fit with the orga-
nization’s business and sales models.
In some cases, corporate culture may be
threatened by the extension of a perk
long reserved for only the highest-level
executives, which is why many companies
create separate deferral programs specifi-
cally for their salesforces.
Tax Rules, Including Section
409A and ERISA
Many employers already provide 401(k)
plans for their sales personnel. Nothing
prevents an employer from providing
both types of plans to its sales staff.
While certain technical issues must
be addressed if the employer wants to
coordinate contributions between the two
plans, they can be avoided if the two
plans are not integrated. In other words,
the decision to participate in the 401(k)
plan does not affect the decision to
participate in the sales deferral plan,
and vice versa.
In addition, nonqualified deferred
compensation programs are now governed
by IRC Section 409A. This legislation
was a major step forward for companies
by providing definition and legitimacy
to nonqualified deferred compensation
arrangements, although it reduced some of
the historic flexibility in these arrange-
ments. While all the details of 409A
exceed the scope of this article (and most
deferral plans are finding that they can
comply with 409A with minimal changes),
a few of the details pertinent to the
deferral program described above should
be noted.
One significant detail is that 409A
regulates the timing of the deferral elec-
tion. As applied to the deferral program
described above, the easiest way to comply
with 409A would be to require that
the deferral election be made before the
start of the calendar year. For example,
a salesperson might elect that by Dec. 31,
2006, all compensation in excess of
$150,000 in 2007 would be deferred. The
deferred amounts would be payable Jan. 1,
2013, five years after the year of deferral.
Can the employee elect that the deferral
of the amounts above $150,000 be contin-
gent on the employer committing to the
match? Not directly, but the same result
can be indirectly achieved through careful
drafting. For example, suppose the match
was triggered by sales earnings of more
than $150,000. In this case, a deferral
election with respect to sales compensation
above $150,000 only applies when the
salesperson is eligible for the match.
Finally, it should be noted that the
Employee Retirement and Income Security
Act (ERISA) limits unfunded deferred
compensation plans to employees who
are considered highly compensated or
management. So long as the deferred
amounts are automatically paid out after
a certain period of years, it would appear
that the plan is not subject to ERISA
(ERISA generally applies to plans that
defer income until the termination of
covered employment, which would not
be the case here). However, if the plan
allows the deferrals to be further deferred
to the end of employment, it may be
necessary to monitor the composition of
the eligible group to ensure compliance
with ERISA.
Structural Considerations
There are different approaches to
integrating a deferred compensation
element into a company’s overall
compensation structure. Some companies
fully embed the deferral plan into their
current compensation program to ensure
continuity. But embedded plans may lock
a company into plan-design decisions,
or add a level of complexity when changes
are sought to other aspects of the sales
compensation program.
That’s why some companies opt for the
flexibility of stacking their deferred
compensation plan on top of their basic
pay program. However, that approach can
be difficult to administer globally and may
be perceived as an “add on” that is not
fully integrated into an employee’s total
compensation or impacted by performance.
Worth a Look
Deferred compensation is the “new glue”
that provides an additional means of
retaining and rewarding valued sales
employees. It is a worthwhile consideration
for a company engaged in a war for sales
talent, or one that is adapting equity
programs to new expensing, dilution
or other considerations, or desiring a
greater focus on performance-driven
rewards that offer opportunities for
long-term wealth creation.
EDITOR’S NOTE:
For more information on deferred compensation,
see “The Seven Step Process to a More Effective
Nonqualified Deferred Compensation Plan” by
David Fisher in the April 2006 issue of workspan.
ABOUT THE AUTHORS:
Dave Gordon and Jim Sillery are managing
directors at Pearl Meyer & Partners, the compensation
practice of Clark Consulting. They can be reached at
dave.gordon@pearlmeyer.com and
jim.sillery@pearlmeyer.com.
RESOURCES PLUS
For more information related to this article:
Go to www.worldatwork.org/advancedsearch and:
• Type in this key word string on the search line:
Sales and compensation package.
Go to www.worldatwork.org/bookstore for:
• Compensating New Sales Roles:
How to Design Rewards that Work in Today’s
Selling Environment
• The Sales Compensation Handbook:
Second Edition
• Compensating the Sales Force:
A Practical Guide to Designing Winning Sales
Compensation Plans.
Go to www.worldatwork.org/certification for:
• C5: Elements of Sales Compensation
• Sales Compensation Design—Developing Next
Year’s Plans.

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Filing Sales Gap June 2006

  • 1. Attracting and retaining top sales talent is not what it used to be. During the last several years, every- thing has significantly changed, from the competitive landscape and the nature of the sales process to what sales employees value in their compensation packages: • Given a limited pool of experienced sellers, there is stiffer competition to land the best talent and heightened focus to keep “A” and even some “B” players from jumping ship. • Salesforces today need specialized skills to succeed in an environment that is driven by value-added selling and focused on relationship building. Companies are investing more in training, underscoring the importance of retention. • Salespeople are changing. Experienced, somewhat older salespeople are increas- ingly focused on compensation programs that will foster long-term wealth. • Stock options—long the go-to reward in nearly every sales compensation plan—have become less attractive to companies following implementation of mandatory option expensing and investor concerns about high dilution. Because compensation dollars are a limited resource, companies are increas- ingly gaining a competitive advantage by differentiating their compensation packaes from their competitors’. This article discusses how the deferral of sales commissions plus a company-matching contribution may be an effective vehicle for gaining that edge. Consider “New Glue” A growing number of companies are adding a nonqualified deferred compensation opportunity to their sales compensation plans as the “new glue” needed to cement employee relationships. The word “nonqualified” means the plan is not part of a traditional tax-qualified plan. A traditional tax-qualified plan, such as a 401(k) plan or a profit-sharing plan, must, under the tax rules, be extended to a broad group of employees. It also has narrow limits on the maximum amount that can be deferred and is funded with a tax-exempt trust. These factors make that kind of plan inappropriate for the sales deferral plan described in this article. Nonqualified deferred compensation arrangements are most commonly associated with executive pay programs. However, a recent Clark Consulting survey of supplemental benefits prac- tices, by approximately 20 percent of the Fortune 1000, suggests they can be used more broadly. According to “2005 Executive Benefits—A Survey of Current Trends,” about one company in four offers nonqualified deferred compensation programs to highly compensated sales personnel—a response consistent with data reported in the 2004 and 2003 benefits surveys. Under a nonqualified deferred compen- sation plan, an employee has the opportunity to defer a portion of salary, short-term incentives and other compensation, on a pretax basis. In exchange for the deferral, the employer creates a notional account, which is increased by an earnings factor, either through interest or based on the rate of return on a hypothetical investment. The employer may or may not provide a matching contribution to the account. Unlike traditional retirement plans such as 401(k) plans, access to the cash held QUICK LOOK . During the last several years, everything has significantly changed, from the competitive landscape and the nature of the sales process to what sales employees value in their compensation packages. . A growing number of companies are adding a nonqualified deferred compensation opportunity to sales compensation plans as the “new glue” needed to cement employee relationships. . For the salesperson, the company match provides an immediate upside to the award while the deferral and the match grow tax-free over time. For the company, the key benefit of deferral is increased retention. Ryan McVay/Stone the By Dave Gordon and Jim Sillery, Pearl Meyer & Partners sales filling gap compensation Contents © 2006 WorldatWork. No part of this article may be reproduced, excerpted or redistributed in any form without express written permission of WorldatWork and appropriate attribution. Reach WorldatWork at 480/922-2020; customerrelations@worldatwork.org
  • 2. in a deferred compensation account is not restricted by age (for example, contributions to a 401(k) plan generally cannot be distributed if an employee is still employed unless he or she has reached age 591/2 ), but by a vesting schedule or the achievement of specific performance measures. For example, an employer can design a plan that pays out everything five years after the deferral occurs. Example The design details of deferral plans are unique to each company, encompassing considerations as diverse as the maturity of the market, the complexity of the sales mode and the level of competition for top talent. For example, Company A added a deferred compensation program to its sales reward package with the goal of promoting retention of high-performing employees and attracting new salespeople. Because long- term client relationships were a key aspect of sales in that industry, recruiting seasoned salespeople was difficult. The company wanted a package that would be attractive to new employees, but also serves to help retain its long-tenured existing salesforce. Those needs were addressed through the introduction of a deferral program that allowed employees to defer a portion of their compensation, which was then partially matched by a company contribution. As shown in Figure 1, a typical salesperson entitled to a payout of $200,000 (USD) could opt to receive $150,000 in cash and put the remaining $50,000 in a deferred account, to which the company would add a matching contribution of $25,000. To get the match in this example, the employee would have to achieve 150 percent of target performance. The deferral and the match would be paid out if the employee remained employed for five years. If the employee were to leave earlier, he or she would still receive the $50,000 deferral at termination, but lose the $25,000 match. For example, if the deferral year was 2007, the deferrals for 2007 would be paid out immediately after the end of 2012. Figure 1 assumes the 2007 deferrals all occur at the end of 2007 and shows the results at the end of five years. Assuming an 8-percent return for five years, the account would have grown to about $110,100, a $35,100 increase. For a seasoned and somewhat older employee for whom wealth building is a priority, the program offers an excellent return on a five-year investment. Assuming a 35-percent combined state and federal tax rate, the employee would have had only $32,500 (USD) to invest if he or she had elected instead to receive the $50,000 initially. Assuming this amount could have been invested at a 5.2-percent rate (the 8-percent rate less 35 percent for taxes), it would have grown to $41,876 at the end of five years. By deferring and receiving the match, the employee would end up with $71,565 (the $110,100 payout less taxes). This is about a 71-percent greater payout. Creating a Win-Win Providing opportunities to defer compensation offers advantages to the employee and the employer. For the salesperson, the company match provides an immediate upside to the award, while the deferral and the match grow tax-free over time. Although the current payout of cash is reduced, the deferral and match are provided on a pretax basis, reducing the tax bracket for the salesperson and resulting in a higher long-term level of compensation. For the company, the key benefit of deferral is increased retention. The vesting period for the matching funds creates a potentially lucrative carrot to keep key contributors on board. Moreover, because the match of the deferral is tied to performance metrics, the program helps ensure that the company is paying for real performance. From an operations standpoint, deferral plans do not result in any increase in dilution, and the impact on cash flow can be offset by choosing the right funding mechanism. Sticking Points Like any type of compensation program, there are downsides to deferral. For some prospective and current employees, deferral plans may be an unfamiliar vehicle that requires a change in mindset from the “instant gratification” of immediate payouts. That issue is best addressed by effectively communicating the tax and investment benefits of the program. Employees will need to pay FICA taxes (1.25 percent) on the deferred amount at the time the funds are deferred, although FICA taxes on the match are workspan 11/0640 FIGURE 1: ACHIEVING 150% OF TARGET PERFORMANCE Current $200,000 $150,000 $50,000 $25,000 $40,000 $80,000 $150,000 Year One Year Five $200,000 $225,000 $270,000 (+20% increase) Proposed Deferred Assumes 10% annual return on investment Cash Distribution Deferred Contribution Cash Contribution
  • 3. workspan 11/0642 not due until the funds are distributed. On the company side, extra effort must be invested to ensure that a deferral plan rewards the desired behaviors and continues to be a good fit with the orga- nization’s business and sales models. In some cases, corporate culture may be threatened by the extension of a perk long reserved for only the highest-level executives, which is why many companies create separate deferral programs specifi- cally for their salesforces. Tax Rules, Including Section 409A and ERISA Many employers already provide 401(k) plans for their sales personnel. Nothing prevents an employer from providing both types of plans to its sales staff. While certain technical issues must be addressed if the employer wants to coordinate contributions between the two plans, they can be avoided if the two plans are not integrated. In other words, the decision to participate in the 401(k) plan does not affect the decision to participate in the sales deferral plan, and vice versa. In addition, nonqualified deferred compensation programs are now governed by IRC Section 409A. This legislation was a major step forward for companies by providing definition and legitimacy to nonqualified deferred compensation arrangements, although it reduced some of the historic flexibility in these arrange- ments. While all the details of 409A exceed the scope of this article (and most deferral plans are finding that they can comply with 409A with minimal changes), a few of the details pertinent to the deferral program described above should be noted. One significant detail is that 409A regulates the timing of the deferral elec- tion. As applied to the deferral program described above, the easiest way to comply with 409A would be to require that the deferral election be made before the start of the calendar year. For example, a salesperson might elect that by Dec. 31, 2006, all compensation in excess of $150,000 in 2007 would be deferred. The deferred amounts would be payable Jan. 1, 2013, five years after the year of deferral. Can the employee elect that the deferral of the amounts above $150,000 be contin- gent on the employer committing to the match? Not directly, but the same result can be indirectly achieved through careful drafting. For example, suppose the match was triggered by sales earnings of more than $150,000. In this case, a deferral election with respect to sales compensation above $150,000 only applies when the salesperson is eligible for the match. Finally, it should be noted that the Employee Retirement and Income Security Act (ERISA) limits unfunded deferred compensation plans to employees who are considered highly compensated or management. So long as the deferred amounts are automatically paid out after a certain period of years, it would appear that the plan is not subject to ERISA (ERISA generally applies to plans that defer income until the termination of covered employment, which would not be the case here). However, if the plan allows the deferrals to be further deferred to the end of employment, it may be necessary to monitor the composition of the eligible group to ensure compliance with ERISA. Structural Considerations There are different approaches to integrating a deferred compensation element into a company’s overall compensation structure. Some companies fully embed the deferral plan into their current compensation program to ensure continuity. But embedded plans may lock a company into plan-design decisions, or add a level of complexity when changes are sought to other aspects of the sales compensation program. That’s why some companies opt for the flexibility of stacking their deferred compensation plan on top of their basic pay program. However, that approach can be difficult to administer globally and may be perceived as an “add on” that is not fully integrated into an employee’s total compensation or impacted by performance. Worth a Look Deferred compensation is the “new glue” that provides an additional means of retaining and rewarding valued sales employees. It is a worthwhile consideration for a company engaged in a war for sales talent, or one that is adapting equity programs to new expensing, dilution or other considerations, or desiring a greater focus on performance-driven rewards that offer opportunities for long-term wealth creation. EDITOR’S NOTE: For more information on deferred compensation, see “The Seven Step Process to a More Effective Nonqualified Deferred Compensation Plan” by David Fisher in the April 2006 issue of workspan. ABOUT THE AUTHORS: Dave Gordon and Jim Sillery are managing directors at Pearl Meyer & Partners, the compensation practice of Clark Consulting. They can be reached at dave.gordon@pearlmeyer.com and jim.sillery@pearlmeyer.com. RESOURCES PLUS For more information related to this article: Go to www.worldatwork.org/advancedsearch and: • Type in this key word string on the search line: Sales and compensation package. Go to www.worldatwork.org/bookstore for: • Compensating New Sales Roles: How to Design Rewards that Work in Today’s Selling Environment • The Sales Compensation Handbook: Second Edition • Compensating the Sales Force: A Practical Guide to Designing Winning Sales Compensation Plans. Go to www.worldatwork.org/certification for: • C5: Elements of Sales Compensation • Sales Compensation Design—Developing Next Year’s Plans.