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Horizon Scanning:
Digital HR
Jon Ingham
@joningham
Jon Ingham
•  Worked as International HR Director for Ernst & Young / EY
•  Also as Head of HR Consulting at Penna and Director in Human
Capital Consulting for Buck
•  Now independent consultant, based in UK, working globally
•  Focused on innovation in people and organisation strategy
•  Co-author with Dave Ulrich of ‘Building Better HR Departments’
•  Author of ‘The Social Organization’
•  Contributor on reward to two ATD books on talent management
Introduction
Recruitment	
Internal	
Communication	
Learning	&	
Development	
Performance	
Management	
Innovation in Talent Management
How likely are employees to recommend your company to a friend based
on its rewards package?
What we discovered in Bersin’s first High-Impact Rewards survey is
troubling: The NPS of employee rewards, which we calculated from more
than 1,100 survey responses, was negative 15 (−15)
Source http://blog.bersin.com/prediction-4-companies-will-need-rewards-packages-their-employees-can-love/
Problems with Reward
Digital HR
Digital Business
Disruptive technologies
New business models
Developing ecosystems
Closer to customers
Data and analytics
Future Workforce
Disruptive technologies
New skill / time models
Gigs / side hussles
Personal flexibility
Data and analytics
Future of Work
Disruptive technologies
New organization models
Developing networks
Closer to workers
Data and analytics
New Horizons
Horizontal	teams	
	
	
	
	
Networks	
	
	
Simple	groupings	
	
	
	
	
Communities	
Task	focus,	
Extrinsic	
motivation	
Human	focus,	
Intrinsic	
motivation	
Internal	
orientation	
External	
orientation	
Teams, Communities and Networks
Horizontal teams requiring
deep collaboration.
Variable pay based on
team performance and
individual’s contribution to
team
Networks of individuals
cooperating with each
other.
Funding based on friendly
competition between
network members
Simple groupings of
people working largely
individually.
Main motivators base pay
and functional progression
Communities cultivating
relationships between
members.
Investments in things
members are passionate
about
Task	focus,	
Extrinsic	
motivation	
Internal	
orientation	
External	
orientation	
Teams, Communities and Networks
Human	focus,	
Intrinsic	
motivation
In this app, we can rate each other on a daily basis on one score only: how
you feel about your colleagues. The score you receive, and the revenue
and costs of the company for that month, determine your monthly salary,
which fluctuates monthly.
Pay Transparency
Source https://corporate-rebels.com/salary-app/
People and
Organisation
Outcomes
Workforce Needs
and Values /
Principles
Divergent
Thinking
Convergent
Thinking
Identify
Options
Implement
Solutions
and Manage
Trade-Offs
Choose
Solutions
Best Fit Strategy
For More Information
Jon Ingham
jon@organization.social
socialcapital.community
linkedin.com/in/joningham
twitter.com/joningham
+44 7904 185134

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Horizon Scanning - Digital HR

  • 2. Jon Ingham •  Worked as International HR Director for Ernst & Young / EY •  Also as Head of HR Consulting at Penna and Director in Human Capital Consulting for Buck •  Now independent consultant, based in UK, working globally •  Focused on innovation in people and organisation strategy •  Co-author with Dave Ulrich of ‘Building Better HR Departments’ •  Author of ‘The Social Organization’ •  Contributor on reward to two ATD books on talent management Introduction
  • 4. How likely are employees to recommend your company to a friend based on its rewards package? What we discovered in Bersin’s first High-Impact Rewards survey is troubling: The NPS of employee rewards, which we calculated from more than 1,100 survey responses, was negative 15 (−15) Source http://blog.bersin.com/prediction-4-companies-will-need-rewards-packages-their-employees-can-love/ Problems with Reward
  • 5. Digital HR Digital Business Disruptive technologies New business models Developing ecosystems Closer to customers Data and analytics Future Workforce Disruptive technologies New skill / time models Gigs / side hussles Personal flexibility Data and analytics Future of Work Disruptive technologies New organization models Developing networks Closer to workers Data and analytics New Horizons
  • 7. Horizontal teams requiring deep collaboration. Variable pay based on team performance and individual’s contribution to team Networks of individuals cooperating with each other. Funding based on friendly competition between network members Simple groupings of people working largely individually. Main motivators base pay and functional progression Communities cultivating relationships between members. Investments in things members are passionate about Task focus, Extrinsic motivation Internal orientation External orientation Teams, Communities and Networks Human focus, Intrinsic motivation
  • 8. In this app, we can rate each other on a daily basis on one score only: how you feel about your colleagues. The score you receive, and the revenue and costs of the company for that month, determine your monthly salary, which fluctuates monthly. Pay Transparency Source https://corporate-rebels.com/salary-app/
  • 9. People and Organisation Outcomes Workforce Needs and Values / Principles Divergent Thinking Convergent Thinking Identify Options Implement Solutions and Manage Trade-Offs Choose Solutions Best Fit Strategy
  • 10. For More Information Jon Ingham jon@organization.social socialcapital.community linkedin.com/in/joningham twitter.com/joningham +44 7904 185134