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Telco Experts
Partner Programs
             Patrick Dial
     VP of Channel Sales
Who we are
Differentiators
Products
Partner Programs
•   Referral
•   Agent
•   White Label
•   Ownership
Support
Who we are          Telco Experts delivers voice & data with the highest
                       level of support guided by a sense of urgency,
Differentiators        transparency, and communication. In doing so
                       Telco Experts provides stakeholders an
Products               unmatched return on investment.
Partner             Founded in 1996, Telco Experts is a reseller that fills
Programs
                      the gap in service and support created by carrier
Support               consolidation & service outsourcing.


Who we serve:
       •     Phone System Vendors
       •     Telecommunications Resellers & Agents
       •     IT Managed Service Providers & Value Added Resellers
Why do we exist?
   • Telco Experts provides a solution to the multiple problems our sales
       partners and consultants have with larger, inefficient carriers in customer
       service, project management, billing, geography, and scalability.
Who we are

                     Carrier      • We are a preferred partner of
                                    multiple telco, cable, and fiber
Differentiators   Relationships     providers throughout the US.

Products
                                  • Our unique carrier relationships allow
Partner                             us to provide services in almost any
Programs          No Boundaries     area, over various access mediums
                                    (EoC, T1, DS3, Fiber).
Support


                   Redundancy     • If you require more than one circuit,
                                    we provide multiple underlying
                   on 1 Invoice     carriers by design on 1 invoice.



                  Investment in   • Without network operating costs, we
                                    focus on customer service, project
                     Support        management, and creative solutions.
Who we are


Differentiators
                   Data              Voice                 Additional
                  Services          Services               Services
Products


Partner                DSL            Business Lines
Programs                                                   Video Conferencing
                        DIA                ISDN
Support                EOC
                                            PRI
                                                             Flexible Billing
                       Fiber                                    Options
                                            SIP
                      MPLS
                                           RCF
                   Point to Point                            Fiber Buildout
                                         Toll Free
                       VPN

                      Cable         Conference Calling
                                                               Project
                                    Per minute / Bundled     Management
                    Co-location      minute packages
Who we are

                  Referral    • Hand-off leads to us for a professional
Differentiators                 sales follow through
                  Program
Products

                              • Lucrative commission structure
Partner
Programs           Agent      • Local pre and post sales support
                              • Evergreen Agreement
                  Program     • No Revenue Commitment
Support



                    White     • Branded, customizable billing solutions
                              • Opportunity to add margin to buy rate
                    Label     • Billing and Collection responsibility




                  Ownership   • Share in the profits with our company
Who we are           Telco Experts takes great pride in our Project
                        Management and Customer Service teams
Differentiators      •     Every project is assigned to a PM whose experiences
                           and proficiencies best match the needs and the goals
Products                   of our clients

Partner
                     •     Once assigned, your PM will serve as the single point
Program                    of contact for all of your support needs through the
                           transition/installation process
Support
                     •     By having a single point of contact, this allows Telco
                           Experts to provide our clients with a superior level of
                           service and accountability



                                                              Prepare and
   Oversee and                           Monitor work to                        Provide regular
                     Coordinate all                           supply each
  coordinate the                        ensure timelines                       updates, verbally
                      internal and                           customer with
   Installation/                        and expectations                       and via e-mail on
                   external resources                      documentation on
    Transition                              are met                                progress
                                                           services provided

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Telco Experts Partner Programs Ver2

  • 1. Telco Experts Partner Programs Patrick Dial VP of Channel Sales
  • 2. Who we are Differentiators Products Partner Programs • Referral • Agent • White Label • Ownership Support
  • 3. Who we are Telco Experts delivers voice & data with the highest level of support guided by a sense of urgency, Differentiators transparency, and communication. In doing so Telco Experts provides stakeholders an Products unmatched return on investment. Partner Founded in 1996, Telco Experts is a reseller that fills Programs the gap in service and support created by carrier Support consolidation & service outsourcing. Who we serve: • Phone System Vendors • Telecommunications Resellers & Agents • IT Managed Service Providers & Value Added Resellers Why do we exist? • Telco Experts provides a solution to the multiple problems our sales partners and consultants have with larger, inefficient carriers in customer service, project management, billing, geography, and scalability.
  • 4. Who we are Carrier • We are a preferred partner of multiple telco, cable, and fiber Differentiators Relationships providers throughout the US. Products • Our unique carrier relationships allow Partner us to provide services in almost any Programs No Boundaries area, over various access mediums (EoC, T1, DS3, Fiber). Support Redundancy • If you require more than one circuit, we provide multiple underlying on 1 Invoice carriers by design on 1 invoice. Investment in • Without network operating costs, we focus on customer service, project Support management, and creative solutions.
  • 5. Who we are Differentiators Data Voice Additional Services Services Services Products Partner DSL Business Lines Programs Video Conferencing DIA ISDN Support EOC PRI Flexible Billing Fiber Options SIP MPLS RCF Point to Point Fiber Buildout Toll Free VPN Cable Conference Calling Project Per minute / Bundled Management Co-location minute packages
  • 6. Who we are Referral • Hand-off leads to us for a professional Differentiators sales follow through Program Products • Lucrative commission structure Partner Programs Agent • Local pre and post sales support • Evergreen Agreement Program • No Revenue Commitment Support White • Branded, customizable billing solutions • Opportunity to add margin to buy rate Label • Billing and Collection responsibility Ownership • Share in the profits with our company
  • 7. Who we are Telco Experts takes great pride in our Project Management and Customer Service teams Differentiators • Every project is assigned to a PM whose experiences and proficiencies best match the needs and the goals Products of our clients Partner • Once assigned, your PM will serve as the single point Program of contact for all of your support needs through the transition/installation process Support • By having a single point of contact, this allows Telco Experts to provide our clients with a superior level of service and accountability Prepare and Oversee and Monitor work to Provide regular Coordinate all supply each coordinate the ensure timelines updates, verbally internal and customer with Installation/ and expectations and via e-mail on external resources documentation on Transition are met progress services provided