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Document title: IT Costs for Research Data Management
Last updated: January 2013




                                      Project Information
Project Acronym            KAPTUR
Project Title              KAPTUR
Start Date                 3rd October 2011           End Date      29th March 2013
Lead Institution           University for the Creative Arts
Project Director           Leigh Garrett, VADS Director
Project Manager &          Marie-Therese Gramstadt, VADS Projects Officer
contact details            mtg@vads.ac.uk
Partner Institutions       The Glasgow School of Art; Goldsmiths, University of London;
                           University of the Arts London
Project Web URL            http://www.vads.ac.uk/KAPTUR/
Programme Name             JISC Managing Research Data 2011-13
Programme Manager          Simon Hodson



                                       Document Name
Document Title             IT Costs for Research Data Management
Author(s) & project role
                                 Carlos Silva, KAPTUR Technical Manager

                                 Marie-Therese Gramstadt, KAPTUR Project Manager

Date                       15/01/2013           Filename       KAPTUR-IT-Costs-public.pdf
URL                        http://www.slideshare.net/kaptur_mrd/KAPTUR-IT-Costs-public
Access                      Project and JISC internal          General dissemination


                                     Document History
Version   Date               Comments
1         9th August 2012    First draft of report completed by CS and MTG
1.1       17th August 2012   IT Costs model [Excel spreadsheet] produced by CS
             th
1.2       15 January 2013    Following testing of the IT Costs model [Excel spreadsheet] by the
                             four project partners, in conjunction with their IT departments, and
                             following discussion at the KAPTUR Steering Group meeting on 8th
                             January 2013, a public version of both the report and model [Excel
                             spreadsheet] has been produced.
Document title: IT Costs for Research Data Management
Last updated: January 2013

Contents
A. Costing principles ............................................................................................................. 2
    1. Aim................................................................................................................................ 2
       a. Purpose ..................................................................................................................... 2
       b. Risk ........................................................................................................................... 2
    2. Service to be costed ...................................................................................................... 3
       a. Identify characteristics ............................................................................................... 3
       b. Identify inter-dependencies and decide how these will be dealt with in the costing
       model ............................................................................................................................ 3
B. Establishing the costs ....................................................................................................... 4
    1. Costs to be excluded ..................................................................................................... 4
    2. Analysis......................................................................................................................... 4
C. The IT Costs Model (Excel spreadsheet) .......................................................................... 5




A. Costing principles

1. Aim


a. Purpose
To present a method and findings which can be used as part of the decision-making process
to establish technical infrastructure for visual arts research data at each partner institution.
This document follows the principles laid out in the JISC Toolkit for Costing IT Services 1.
This method (point 33 as part of the KAPTUR project workpackages2) has been tested with
institutional hosting, based on the example of the University for the Creative Arts, and with
the cloud-based Amazon Web Services3 platform, which is also used by Figshare. The
original model included four worksheets, one for each of the KAPTUR partner institutions.
Each institution was invited to use or adapt the method and findings to establish an
indication of costs and inform their Business and Sustainability plans (point 34 KAPTUR
workpackages). The public version of this worksheet includes the original formulae
calculated by the KAPTUR Technical Manager but no sensitive information from the
KAPTUR project partners.


b. Risk
As KAPTUR is a pilot project there is always the risk inherent with testing new and
innovative approaches and methods, however this is negated by the collaborative
opportunity to learn and inform the project work across the expertise of four institutional
partners.




1
  http://www.jisc.ac.uk/media/documents/programmes/flexibleservicedelivery/toolkit_for_costing_ITservices.pdf
2
  http://www.vads.ac.uk/KAPTUR/outputs/KAPTUR_workpackages.pdf
3
  http://aws.amazon.com/
Document title: IT Costs for Research Data Management
Last updated: January 2013

2. Service to be costed


a. Identify characteristics
Based on the findings of the Technical Analysis report4, two systems have been costed:
Type 1 - an externally hosted cloud-based system (Amazon Web Services); and Type 2 - an
internally hosted Open Source system (an institutionally hosted service).

    Characteristic          Type 1 - externally hosted cloud-           Type 2 - internally hosted Open
                            based system                                Source system
    Provider                Amazon Web Services (AWS) is an             IT Department
                            amazon.com company
    Users                   research staff and PhD students;            research staff and PhD students;
                            some external collaborators may             some external collaborators may
                            have access rights                          have access rights
    Discretionary           mandated to all externally funded           mandated to all externally funded
    nature                  researchers and institutional               researchers and institutional
                            research projects; optional for self-       research projects; optional for self-
                            funded research                             funded research
    Storage                 the analysis is over a ten year period      the analysis is over a ten year
    requirements            in order to compare with an internally      period; a figure can be entered for
                            hosted Open Source system                   estimated storage requirements in
                                                                        year 1 and year 105
    Nature of service       support and training to be provided         support and training to be provided
                            through IT department or through            through IT department or through
                            dedicated research data                     dedicated research data
                            professional; AWS to be in charge of        professional; IT to be in charge of
                            hardware repair or replacement to           hardware repair or replacement to
                            server including storage costs              server including storage costs
    Status of service       (established) proposed                      (emerging) proposed
    Location                Amazon Web Services server in the           server space to be allocated and
                            European Union                              managed by IT
    Hardware                Managed by AWS externally to the            standard physical server set-up:
                            institutions.                               modular array; hard disk drives;
                                                                        RAM memory; vendor care pack;
                                                                        storage library; connectors; library
                                                                        tapes (for backup purposes).
    Software                This is incorporated into the hosting       This has been added under the
                            charges.                                    heading 'licensing' such as the cost
                                                                        for Window Server licences. This is a
                                                                        figure to be added by each institution
                                                                        according to their set-up.
    Staff                   Managed by AWS externally to the            This report will consider staff costs
                            institutions.                               associated with supporting the
                                                                        system, but not with areas of work
                                                                        such as development or advocacy.


b. Identify inter-dependencies and decide how these will be dealt with in the
costing model
Both systems are dependent on connections with a publication system (EPrints). This will be
investigated and developed as part of the KAPTUR Technical workpackages; however this
means that there may be some queries that are currently unknown which arise later in the

4
 http://www.vads.ac.uk/KAPTUR/outputs/KAPTUR_technical_analysis.pdf
5
  The spreadsheet provides a blank field highlighted in blue for the amount of storage required, this enables
analysis based on a range of figures depending what value is entered in the cell, for example 0.5 Terabytes =
512 Gigabytes; 0.001 Tb = 1.024 Gb.
Document title: IT Costs for Research Data Management
Last updated: January 2013

project. For the purposes of testing the model in September 2012 it was assumed that both
Figshare (AWS) and DataStage could be connected with EPrints for the purpose of
publishing research data. It was also noted that cost levels may change if new demands are
placed on an existing service such as EPrints, and benefits may arise from integrating the
research data management work within existing systems and staff roles; these are decisions
to be made by each institution and are outside the scope of this study.



B. Establishing the costs

1. Costs to be excluded

Administration/management costs and estates costs have been considered as part of staff
and non-staff costs which are specifically incurred in order to provide and support the
technical system, but not to promote it or use it; for example work undertaken by Research
Data Managers has not been included. Development costs have also not been included;
operational costs only are relevant for this study. The KAPTUR Technical Manager tested
the IT costs model with the example of University for the Creative Arts using information
collected during September 2012, this has been removed from the public version of the
model.


2. Analysis

For the cloud-based system, prices and price-plans may vary so it is necessary to use
current pricing with Net present values in order to compare the current cost with the value of
the same amount of money in the future.

For the institutionally hosted system it is necessary to consider historical cost depreciation
and/or replacement cost depreciation of equipment, future inflation, warranty renewal, and
reduced performance over time. Figures have been calculated from Komorowski's Hard
Drive Cost Per Gigabyte6 and his formula has been used to extend this up to 2022; it is
acknowledged that this is an estimate only.

Specific staff and non-staff costs have been identified through discussion with the IT
Department of the relevant institutions. Annual inflation has been estimated using the Bank
of England's figures.

By calculating the annual cost over a period of ten years it is possible to have a clearer idea
of which solution will fit best and whether it is worth transferring from one system to the
other. This assessment needs to be reviewed on a regular basis as cloud offerings and
prices change continuously; this is a risk associated with cloud-based hosting.

The following point was raised at the KAPTUR Steering Group meeting on 8 th January 2013:
it should be noted that even if cloud-based hosting, or external hosting, is chosen there can
still be additional staffing costs to the institution - this needs to be taken into consideration as
otherwise there can appear to be a large discrepancy between the costs for external and
internal hosting - with the external hosting model appearing to be much more financially
viable.



6
    http://www.mkomo.com/cost-per-gigabyte
Document title: IT Costs for Research Data Management
Last updated: January 2013

C. The IT Costs Model (Excel spreadsheet)
This is available for download from:
http://www.vads.ac.uk/kaptur/outputs/KAPTUR_IT_Costs_Template_public.xlsx

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IT Costs for Research Data Management

  • 1. Document title: IT Costs for Research Data Management Last updated: January 2013 Project Information Project Acronym KAPTUR Project Title KAPTUR Start Date 3rd October 2011 End Date 29th March 2013 Lead Institution University for the Creative Arts Project Director Leigh Garrett, VADS Director Project Manager & Marie-Therese Gramstadt, VADS Projects Officer contact details mtg@vads.ac.uk Partner Institutions The Glasgow School of Art; Goldsmiths, University of London; University of the Arts London Project Web URL http://www.vads.ac.uk/KAPTUR/ Programme Name JISC Managing Research Data 2011-13 Programme Manager Simon Hodson Document Name Document Title IT Costs for Research Data Management Author(s) & project role  Carlos Silva, KAPTUR Technical Manager  Marie-Therese Gramstadt, KAPTUR Project Manager Date 15/01/2013 Filename KAPTUR-IT-Costs-public.pdf URL http://www.slideshare.net/kaptur_mrd/KAPTUR-IT-Costs-public Access  Project and JISC internal  General dissemination Document History Version Date Comments 1 9th August 2012 First draft of report completed by CS and MTG 1.1 17th August 2012 IT Costs model [Excel spreadsheet] produced by CS th 1.2 15 January 2013 Following testing of the IT Costs model [Excel spreadsheet] by the four project partners, in conjunction with their IT departments, and following discussion at the KAPTUR Steering Group meeting on 8th January 2013, a public version of both the report and model [Excel spreadsheet] has been produced.
  • 2. Document title: IT Costs for Research Data Management Last updated: January 2013 Contents A. Costing principles ............................................................................................................. 2 1. Aim................................................................................................................................ 2 a. Purpose ..................................................................................................................... 2 b. Risk ........................................................................................................................... 2 2. Service to be costed ...................................................................................................... 3 a. Identify characteristics ............................................................................................... 3 b. Identify inter-dependencies and decide how these will be dealt with in the costing model ............................................................................................................................ 3 B. Establishing the costs ....................................................................................................... 4 1. Costs to be excluded ..................................................................................................... 4 2. Analysis......................................................................................................................... 4 C. The IT Costs Model (Excel spreadsheet) .......................................................................... 5 A. Costing principles 1. Aim a. Purpose To present a method and findings which can be used as part of the decision-making process to establish technical infrastructure for visual arts research data at each partner institution. This document follows the principles laid out in the JISC Toolkit for Costing IT Services 1. This method (point 33 as part of the KAPTUR project workpackages2) has been tested with institutional hosting, based on the example of the University for the Creative Arts, and with the cloud-based Amazon Web Services3 platform, which is also used by Figshare. The original model included four worksheets, one for each of the KAPTUR partner institutions. Each institution was invited to use or adapt the method and findings to establish an indication of costs and inform their Business and Sustainability plans (point 34 KAPTUR workpackages). The public version of this worksheet includes the original formulae calculated by the KAPTUR Technical Manager but no sensitive information from the KAPTUR project partners. b. Risk As KAPTUR is a pilot project there is always the risk inherent with testing new and innovative approaches and methods, however this is negated by the collaborative opportunity to learn and inform the project work across the expertise of four institutional partners. 1 http://www.jisc.ac.uk/media/documents/programmes/flexibleservicedelivery/toolkit_for_costing_ITservices.pdf 2 http://www.vads.ac.uk/KAPTUR/outputs/KAPTUR_workpackages.pdf 3 http://aws.amazon.com/
  • 3. Document title: IT Costs for Research Data Management Last updated: January 2013 2. Service to be costed a. Identify characteristics Based on the findings of the Technical Analysis report4, two systems have been costed: Type 1 - an externally hosted cloud-based system (Amazon Web Services); and Type 2 - an internally hosted Open Source system (an institutionally hosted service). Characteristic Type 1 - externally hosted cloud- Type 2 - internally hosted Open based system Source system Provider Amazon Web Services (AWS) is an IT Department amazon.com company Users research staff and PhD students; research staff and PhD students; some external collaborators may some external collaborators may have access rights have access rights Discretionary mandated to all externally funded mandated to all externally funded nature researchers and institutional researchers and institutional research projects; optional for self- research projects; optional for self- funded research funded research Storage the analysis is over a ten year period the analysis is over a ten year requirements in order to compare with an internally period; a figure can be entered for hosted Open Source system estimated storage requirements in year 1 and year 105 Nature of service support and training to be provided support and training to be provided through IT department or through through IT department or through dedicated research data dedicated research data professional; AWS to be in charge of professional; IT to be in charge of hardware repair or replacement to hardware repair or replacement to server including storage costs server including storage costs Status of service (established) proposed (emerging) proposed Location Amazon Web Services server in the server space to be allocated and European Union managed by IT Hardware Managed by AWS externally to the standard physical server set-up: institutions. modular array; hard disk drives; RAM memory; vendor care pack; storage library; connectors; library tapes (for backup purposes). Software This is incorporated into the hosting This has been added under the charges. heading 'licensing' such as the cost for Window Server licences. This is a figure to be added by each institution according to their set-up. Staff Managed by AWS externally to the This report will consider staff costs institutions. associated with supporting the system, but not with areas of work such as development or advocacy. b. Identify inter-dependencies and decide how these will be dealt with in the costing model Both systems are dependent on connections with a publication system (EPrints). This will be investigated and developed as part of the KAPTUR Technical workpackages; however this means that there may be some queries that are currently unknown which arise later in the 4 http://www.vads.ac.uk/KAPTUR/outputs/KAPTUR_technical_analysis.pdf 5 The spreadsheet provides a blank field highlighted in blue for the amount of storage required, this enables analysis based on a range of figures depending what value is entered in the cell, for example 0.5 Terabytes = 512 Gigabytes; 0.001 Tb = 1.024 Gb.
  • 4. Document title: IT Costs for Research Data Management Last updated: January 2013 project. For the purposes of testing the model in September 2012 it was assumed that both Figshare (AWS) and DataStage could be connected with EPrints for the purpose of publishing research data. It was also noted that cost levels may change if new demands are placed on an existing service such as EPrints, and benefits may arise from integrating the research data management work within existing systems and staff roles; these are decisions to be made by each institution and are outside the scope of this study. B. Establishing the costs 1. Costs to be excluded Administration/management costs and estates costs have been considered as part of staff and non-staff costs which are specifically incurred in order to provide and support the technical system, but not to promote it or use it; for example work undertaken by Research Data Managers has not been included. Development costs have also not been included; operational costs only are relevant for this study. The KAPTUR Technical Manager tested the IT costs model with the example of University for the Creative Arts using information collected during September 2012, this has been removed from the public version of the model. 2. Analysis For the cloud-based system, prices and price-plans may vary so it is necessary to use current pricing with Net present values in order to compare the current cost with the value of the same amount of money in the future. For the institutionally hosted system it is necessary to consider historical cost depreciation and/or replacement cost depreciation of equipment, future inflation, warranty renewal, and reduced performance over time. Figures have been calculated from Komorowski's Hard Drive Cost Per Gigabyte6 and his formula has been used to extend this up to 2022; it is acknowledged that this is an estimate only. Specific staff and non-staff costs have been identified through discussion with the IT Department of the relevant institutions. Annual inflation has been estimated using the Bank of England's figures. By calculating the annual cost over a period of ten years it is possible to have a clearer idea of which solution will fit best and whether it is worth transferring from one system to the other. This assessment needs to be reviewed on a regular basis as cloud offerings and prices change continuously; this is a risk associated with cloud-based hosting. The following point was raised at the KAPTUR Steering Group meeting on 8 th January 2013: it should be noted that even if cloud-based hosting, or external hosting, is chosen there can still be additional staffing costs to the institution - this needs to be taken into consideration as otherwise there can appear to be a large discrepancy between the costs for external and internal hosting - with the external hosting model appearing to be much more financially viable. 6 http://www.mkomo.com/cost-per-gigabyte
  • 5. Document title: IT Costs for Research Data Management Last updated: January 2013 C. The IT Costs Model (Excel spreadsheet) This is available for download from: http://www.vads.ac.uk/kaptur/outputs/KAPTUR_IT_Costs_Template_public.xlsx