Virtual Advising: No Parking? No Problem! How Technology Can Take the Hassle Out of Getting a Tassel. Kasandrea Sereno M.Ed MBA 2015 Appreciative Education Conference * Myrtle Beach, South Carolina * January 5, 2015
1. Virtual Advising: No Parking? No Problem!
How Technology Can Take the Hassle
Out of Getting a Tassel.
Kasandrea Sereno M.Ed MBA
2015 Appreciative Education Conference * Myrtle Beach, South Carolina * January 5, 2015
2. Why Advising is Essential
Students who utilize advising services persist and
graduate at higher rates than those who do not.
They also report greater satisfaction with their
program/university.
4. 47,943 students
30,425 undergrad in Tampa
11,691 new class 2013/2014
7736 transfers 3955 FTIC
13,569 College of Arts & Sciences
37 Advisors
University of South Florida
5. Communication Department
600 majors
75+ minors
Many work full time
Large population of Veterans & Athletes
25% non-traditional students
97% commute to campus
6. We Currently Use
• Facebook page
• Foursquare
• LinkedIn Group
• Indino Calendar App
• Canvas Group
• E-book project
• E-scheduler to set advising appointments
7. Why go Virtual
• Students unable to leave
work to come in
• Athletes on the road
• Students asked for it
• FERPA concerns
8. Equipment Needed
Logitech HD C615 web camera
Jabra Extreme Headset
Bluetooth connectivity
USB extender cord
USB Hub
9. Capabilities
Ability to video/voice chat
Share screen capability
Send files back and forth
Familiar to students /easy to use
Single login per student
Central login for advisor
Record ability
10. Skype
• Free and available on phone, tablet, and
computer/laptop
• Familiar to students
• Video, voice, screen share, and send
capabilities
• Not able to record unless use 3rd party
application
11. • Video & Voice
• Screen share and send files, control desktop, add
effects
• Can have multiple users, send link to hangouts, live
on air broadcasts
• Can not record
• Unable to create separate account, must create a
page under a manager
• If its not easy they won’t use it
12. Facetime
• Mac is the standard for communication students
• All USF athletes given MacBooks
• Better for chatting than screen share and file
sending
• Advisor to advisor communication
13.
14. ooVoo
• Newer platform
• Not blocked on work computers
• Voice & Video, share files, text chat
• Individual accounts, can create Advisor account
• Call me link for non-users
• Can leave voice / video messages
• Group chat up to 12 users
• Ability to chat thru Facebook
• Embedibility in CANVAS group
• Recordable if on paid plan
15. On your campus
• Needs Assessment
• How will this fit into the existing model
• Platform choice
• Acquire Equipment
• Test run
• Promote it to students
• Feedback / Improvements
16. • Testing an app for managing walk-ins that texts students
when they are next to eliminate lines
• YouTube channel with tutorial videos
• Saved video/audio files of student appointments
So what’s next?
47,943 students
30,425 undergraduates in Tampa
11,691 new class 2013
7736 transfers (66% of the class) 3955 FTIC
13,569 ug’s College of Arts & Sciences (44% of UG) more than twice the szie of the next college (coba)
37 Advisors
13,569 ug’s College of Arts & Sciences (44% of UG)
556 communication majors
100+ minors
1 advisor
Communication Department
556 communication majors
100+ minors
1 advisor
Facebook page – Managed by grad students
Foursquare – check in to the dept and advising
LinkedIn Group – keep up with alumni
Indino Calendar App – follow events and tours and speakers
Canvas Group – auto added majors and minors
E-scheduler
Lots of decimation of information.