Outline presentation for the London Bb Users group, December 4th, 2009

1. Fireworks or Explosion? Our Bb9 Experience and Journey Kate Boardman

2. Teesside University Regional Demography FT/PT balance HEBP – FE network NHS contracts Police training provision 25000 students 60% part time 60% mature 60% Health Increasing WBL 6 autonomous Schools

3. Against Bb8 [almost] stable People had just learnt the new Gradebook [Some of us] had begun preparing in Bb8 There were lots of bugs ICT Systems said they were overworked

4. For (i) Bb8 wasn’t bug free either People had learnt the new Gradebook, getting the hang of Bb9 wouldn’t be rocket science [Some of us] had begun preparing for Bb9 There were lots of bugs fixed ICT Systems always say they’re overworked

5. For (ii) Didn’t want to still be on Bb8 in June 2010 Wanted the flexible structure and modern UI In depth analysis of the bugs – no showstoppers Some of our open 8 tickets wouldn’t be fixed

6. For (ii) Didn’t want to still be on Bb8 in June 2010 Wanted the flexible structure and modern UI In depth analysis of the bugs – no showstoppers Some of our open 8 tickets wouldn’t be fixed Testers really liked it

7. Issues Bug list Outstanding tickets Building blocks/3rd party software Performance - *nix v Windows

8. Issues Bug list Outstanding tickets Building blocks/3rd party software Performance - *nix v Windows Bleeding edge > regular check-ins BOGOF > patchsets

9. Irritations Notifications – big win > big loss Enrol staff – problem with private bb2 Unidentifiable randomness Return to page 1 Menu title != breadcrumb bar No frames = good, all ex-in frame = bad

10. Irritations Notifications – big win > big loss Enrol staff – problem with private bb2 Unidentifiable randomness Return to page 1 Menu title != breadcrumb bar No frames = good, all ex-in frame = bad Individual browser/java settings

11. Wishlist RSS in RSS out More granular permissions Flexibility to cross populate eg. Staff Info (with fixed html and fixed photos) Better paste from Word

12. Successes Design opportunities

14. Successes Design opportunities ‘New’ features Introductory tutorials/guides Submit success Our own assessment/feedback bb2 Live help

15. Learnt Documentation & tutorials sooner Time for portal Hand-holding still required

16. Learnt Documentation & tutorials sooner Time for portal Hand-holding still required I was right It is doable Don’t hesitate to dream But be prepared to work for it!