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kvp krishna
Freelance Recruitment Consultant
Vijayawada, Andhra Pradesh
chrisopportunityseeker@gmail.com - 09492239455
I am happy that i can guide and counsel students for their education or career and professional growth as a
recruitment consultant when it comes to students for their career move to guide for the right job according to
company norms and standards and the right mentor for students to choose their job where they suits and in
which sector they are interested in and what they are passionate about for temporary or permanent job i feel
proud that i was working as a recruitment consultant or recruiter to get the right job for the right candidate with
mnc's i directly works through manpower placements space consultants as a recruiter till today i never thought
of recruiting from today it is my passion people might think krishna or chris sounds interesting even you can
also be passionate if you have some good sound knowledge and where is your niche as i thought i am good
for child psychology and counseling psychology to actually i know nothing in it and management but i was not
satisfied so i started to work as a independent consultant in education,recruitment and marketing as of now
i was working as a educational consultant to i overseas education and as a recruitment consultant to space
consultants the only thing left is to get clients for marketing i dont want to do all these three at a time from
tomorrow i totally decided to guide graduates as a recruitment consultant because many people dont have
jobs even they are graduates at present i left thinking of marketing because marketing is not a ordinary job it
requires long hours to market products or services globally i decided to work for both education and recruiting
as a consultant i have some good sound knowledge in global marketing ya sure if i get clients i can manage
my time to work as a marketing consultant globally thanks for your time..
WORK EXPERIENCE
Consultant
I-Overseas - May 2014 to Present
Duties for business consultants generally begin with understanding what clients wish to improve or fix. This
may include reviewing financial statements, evaluating competitors, and analyzing business
practices.identifying issues and forming hypotheses and solutions; presenting findings and recommendations
to clients; implementing recommendations/solutions and ensuring the client receives the necessary assistance
to carry it all out; managing projects and programmes; leading and managing those within the team,
including analysts; liaising with the client to keep them informed of progress and to make relevant decisions.
freelance recruitment consultant
space consultants - Vijayawada, Andhra Pradesh
Responsibilities
i do consulting as a freelance recruitment consultant
Skills Used
communication skills
interpersonal skills
sales and marketing skills
negotiation skills
recruiting skills
Business Development Management
Strategic Consulting - December 2012 to May 2013
Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand
strategy and statistics systems. Strategic Consulting, including business plan & sales strategy development.
Advising new businesses on formation of corporations and business structures, drafting privacy policies and
structuring commercial transactions
customer service executive
ECHO SOLUTIONS - January 2011 to April 2011
Skillfully, deliberately, consistently Echo Solutions is no casual observe to the world of voice-related
contact solutions. Purposeful in our approach, we have continuously invested in our call center facilities,
technologies and people to allow us to be true to our word in the recommendation we make the services we
deliver and the promises we keep. As the result of our own focused growth, we have acquired a powerful
arsenal of resources. But it's not enough to passes, the very best technology; the most robust systems
are the most talented people. At Echo solutions, we understand how to apply these resources in the right
combination with the skill and precision that ensure the best possible outcomes and most cost effective
results. Here is a just a few of the reasons why your company should choose Echo solutions to handle
your customer contact solutions. Proven living and training techniques Flexible methods and systems
that optimize agent scheduling Extensive, informative and accurate program reporting Comprehensive
monitoring solutions to improve customer interactions
Agent at Bell
Need To Market BELL Products Bell Satellite Dish - January 2010 to July 2010
CANADA
Market Researcher And Accountant
Chukkapalli Associates - March 2009 to April 2010
Market Researcher And Accountant For Chukkapalli Rama Rao Garu Work Specifications:
Commodities, Derivatives, Equities, IPO's, Mutual Funds Trading Through Online
Sales Executive
Chukkapalli Associates - May 2009 to December 2009
Sales
Outsourcing Consultant
Karvy Global Services - January 2009 to December 2009
UTI Investor Relations Officer Getting The Database From Of Our Clients Or Customers Doing Some
Needful Help Who Approaches Karvy Financial Services
Accountant
Ushodaya Enterprises - January 2008 to April 2009
System Generated Accounts Work
Outsourcing/Offshoring
Ushodaya Enterprises - January 2008 to June 2008
Entry Of Mutual Funds In To The Karvy Portal
Associate
T.Satyanarayana Associates - December 2007 to June 2008
Related To Auditing Works
Computer Operator
APSRTC - January 2007 to May 2007
Ticket Issuer
Languages
English
Skills & Expertise
Telemarketing
Business Development
Entrepreneurship
Business Strategy
E-commerce
Business Planning
Telecommunications
EDUCATION
bachelors of business administration in business administration
acharya nagarjuna university - Vijayawada, Andhra Pradesh
2015 to 2018
Global Marketing in Introduction To Marketing · Branding & Communications · Customer
Centricity · Go to Market Strategies
Wharthon Business School - Vijayawada, Andhra Pradesh
2015 to 2018
Management Degree in Sloan school of management
massachusetts institute of technology open courseware - Vijayawada, Andhra Pradesh
2014 to 2018
Brain and cognitive sciences in cognitive science
Massachusetts institute of technology - Vijayawada, Andhra Pradesh
2014 to 2018
SKILLS
communication skills,interpersonal skills,marketing skills,negotion skills,sales skills (2 years)
LINKS
http://chrisgracelife.blogspot.in/
AWARDS
Dig vijay institute
May 2012
When i was doing my company secretary course i was awarded to my skills by our founder of DIGVIJAY
INSTITUTE for my skills in communication,personality development.
Towards My Willpower By Ashok reddy Psychiatry professor
March 2010
When i was suffering with bipolar disorder Dr.ashok reddy has shocked to my confidence and will power doctor
he focosed on my words i feel proud of it because a psychiatry professor has congratulated to me for my words.
Lawyer
June 2013
When i came to write my commerce exams at law college dilsukhnagar i was joined in lodge i got an advice
from a lawyer who has shocked with my confidence and willpower and advised me you have much skills in
law you better start your career in law you have much calibers and capabilities to pursue your career in law i
ll guide you for the entire course when in the stage of bipolar depression.
My First Crush sravanthi
May 2008
My First Crush Sravanthi Told Me To Pursue My Career As Law You Have Much Calibers And Capabilities
To Pursue Law She Said Krishna You Better Pursue Career In Law I ll Never Forget It Dear In My Life I Took
It As Complement.
Dheevenalu From My Loved Ones Divya My Second Crush
September 2015
U know in house for dustbin,also have some use,but because of u nothing
U r waste than dustbin,U r one waste fellow,U r a dog always,
at one place,U don't know to earn money,If u do marriage also waste fellow u r u don't know how to earn
the money.
CERTIFICATIONS
Hardware and networking
September 2010 to May 2011
I took training in ram hitech solutions for my hardware and networking course at mythrivanam opposite
satyam theatre i learned alot from it now i have much capabilities in computer trouble shooting,format,installing
software,installing drivers,hardware related problems.
cmtes
March 2013 to December 2015
Post graduate diploma in computer applications:
Information Technology and Computer Applications are refers to anything related to computing technology,
such as networking, hardware, software, the Internet, or the people that work with these technologies. Many
companies now have IT departments for managing the computers, networks, and other technical areas of
their businesses. IT jobs include computer programming, network administration, computer engineering, Web
development, technical support, and many other related occupations. Since we live in the information age,
information technology has become a part of our everyday lives.
IT and Computer are the fastest growing segment of Indian industry. In recent times, software development
and IT enabled services have emerged as a nice opportunity for India in the global context. The Government
is taking all necessary steps to make India, a Global Information Technology Superpower and a front-runner in
the age of Information Revolution. The Government has announced promotion of Information Technology as
one of the five top priorities of the country and constituted a National Task Force on Information Technology
and Software Development.
Sunsui bpo
September 2014 to May 2015
Training Business Process Outsourcing, also referred to as Training BPO or Learning BPO, is a business
strategy, and a component of the broader outsourcing industry, where a company utilizes an external supplier
for the management of training processes and/or activities. Training BPO differs from training outsourcing in
that it is more broad in terms of the number of processes managed on a customer's behalf, as well as the
length and complexity of the engagement. Training BPO includes comprehensive outsourcing and selective
outsourcing business models. Also see Learning BPO, Training Outsourcing.
GROUPS
The Balaji Consulting Group
December 2015 to Present
DESCRIPTION
Management Consulting:Focus is on how a company or organization works to achieve its stated goals. This
can include working on strategy, operations, and information technology
Strategy Consulting:Focus is on identifying the direction, goals, and growth of a company or organization within
a specific industry.
Information Technology Consulting:Focus is on using technology to help an organization become more efficient
and achieve its goals
Industry Specific Consulting:Focus is on a specific industry and can include strategy, management, IT,
scientific or technical consulting.
The Balaji Technology Group
September 2015 to Present
DESCRIPTION
Computer Services:
E-Commerce Development
IT Outsourcing/IT Support
Web-design And Development
Offshore Software Development - bagging IT products
Software development done offshore is unique of this new web-era. Many companies outsource their software
product development to offshore development centers. Software development teams share a common mission
- to develop quality software that is to be delivered on time and within budget, which adds to the reputation
of the software development firms offshore.
Futuristic offshore software development facilities
To keep pace with their competitors in software development, the software development team ought to be well
equipped with technology, tools and trained professionals. It is not enough to be strong in the development
of a software application. The software application has to be presented as an attractive package, also so that
it will attract customers towards the software development centers offshore . The software application should
also meet the current business requirements of the offshore product development and has to be scalable to
future needs.
Software development with ITOI done offshore.
ITOI software development centers mainly aim to cut down on costs and deliver quality software. Our software
development team stretched out in various geographical locations take pride in the latest technology and its
highly talented and spirited IT professionals. Our offshore development centers provide these services at a
cost-effective rate to all the high-tech firms and our exclusive software development models offer cost saving
up to 50%-60%. In short, ITOI aims to offer software development solutions that are easy on the purse.
Remarkably short offshore software development phase
The centers also offer a short development cycle because of an average of "a nine-and- a-half hour difference
between Western countries and India". As a result, offshore software development in India proves to be very
beneficial.
Long-lasting offshore development services
Our software development services are available throughout the product life cycle. They include design and
development of new software products as well as re-developing the existing software applications. Our offshore
software product development centers assure global implementation and rollout support for the existing
products also. The services that ITOI's offshore development centers offer are intended to assist the software
companies all through the product development phase. In addition, the Project Managers working in our
offshore software product development centers are highly qualified and experienced. Opt for ITOI'S offshore
software development center to be your usher in the unstable business scenario.
We use innovative offshore software product development methodologies to visualize prototype, design and
construct a software application. Our development centers offer those software solutions that will benefit the
customers with tractability, cycle time reduction and flexible software application delivery capabilities.
ITOIs software development centers will lead.
Our offshore software product development centers blend technology, knowledge and software quality with
efficient software project management. If you are looking for a firm that will take care of your software
development needs offshore; your search is over. Our offshore software development centers are equipped
with the most advanced technologies and offer the highest quality services.
Web development in India & Web design in India
- for the discerning
A lot of people try to make websites. But we create it.
To be a professional web designer, one ought to be familiar with the market, user needs, competitive landscape
and the functional requirements. This helps to form a digital strategy that fits your online requirements.
Explore the world of web development in India.
Web development and design are elaborate activities, which require mutual co-operation, both from the part
of the client as well as that of the web development and design team. Web development in India and web
design in India goes through a series of process like fixing up the client's web strategy, identifying the right
user interface and graphics; and use of the appropriate software / hardware technology to achieve the web
development and web design objectives.
Now-a-days website maintenance is the primary area to be kept in view, before web development and web
design in India. There also has to be a balance between making web page graphics rich and the time required
for loading the web page. This is also needed to shape the back-end processes subtly visible in the front-end.
This will reduce confusion in the user interfaces of web pages. Web design in India and web development in
India helps to achieve all the aforesaid conditions.
Web design in India are done by our experts who specialize in integrating, marketing, advertising and design
to build distinct, highly effective strategies for market development and brand building. Our market building
solutions are customized to your web development and web design needs and to ensure the most efficient
use of your technological resources. IT Outsourcing India is conscious of your business needs.
The services of IT Outsourcing India to its clients include,
I. Web Development in India
Development of business-to-business websites with search engines and applications
Development of E-commerce / consumer websites with order placement and credit-card facilities
Development of fully functional websites (B2C, B2B, Community, Portal)
HTML, DHTML, XML, Perl, CGI, Java, ASP, PHP and CF programming
Development of fully interactive websites with audio-video streaming and animation development
Development of web based ERP/Intranet.
II. Internet/Web/E-commerce application development
Back-end integration of Oracle, SQL server, Access, DB2, Sybase, Informix etc.
Enabling existing applications to web/internet/intranet
Java scripts, applets, Servlets
Tools for integration and other applications to web
III. Java related web development in India
Application Development using Java (sun, IBM, Java Swing, JDK, etc.)
Converting existing application to Java
Distributed computing for Java
System prototyping
Java security (JDK)
Testing the website performance
Load testing
Web-site testing
Develop Java middleware tools
IT Outsourcing India can be the hub for
i) Web Developers- for outsourcing web development in India and web design in India
IT Outsourcing India has the expertise in web applications development, graphic design, multimedia and
streaming technologies, site servicing, promotion, database development, data management, personalization
and web portal development.
Get ready for outsourcing all your web development and web design in India to IT Outsourcing India. We
assure you that it will reduce your troubles as well as costs. It saves your time and of course, you will be at
peace with regard to the quality too. Located in India, IT Outsourcing India assures the high quality, that goes
without saying at being Indian.
ii) Entrepreneurs - interested in web design and web development in India.
What do you run a business for? Economic benefits - might be the answer. Check out oppurtunities for profitable
businesses here. We can help you setup a referral business or assist you to make profits by reselling our web
development and design services.
Striking a deal with IT Outsourcing India, will certainly be profitable for your business.
Our rates are economically priced to fit everyones purse.
We are economically priced for our web development and design services. We fix our rates after reviewing
project specifications and consolidating it into a fixed customized quote by adding the number of hours and
multiplying them with our costs. We offer a fixed price for our web design and development services; knowing
that it is comfortable for most clients. ITOI is the chioce of the West, because of the high-tech coupled with
the cost - effective services offered.
Team up with IT Outsourcing India for web design in India and web development in India.
India is a well-known place for outsourcing. If you are searching for a firm to outsource your web development
and web design in India; your search is over because IT Outsourcing India, concentrated on web development
and design services is ready to hear from you.
Get in touch with our expert teams for web development in India, web design in India, and more.
IT Outsourcing India - Replicating the magic...
The world is discovering the fact that India is a super power when it comes to developing IT solutions. Swept
by the current of the latest trend "IT outsourcing to India", we find many fortune 500 companies like Microsoft,
Oracle, Citibank, Morgan Stanley, Wal-Mart, AT&T, General Electric, Reebok, General Motors, Sony, Boeing,
Coca-cola, Pepsi, Swissair, United Airlines, Philips, IBM, Lucas and British Aerospace beneficiaries.
A closer look at the factors fanning the potentials of IT outsourcing in India.
1. India's human resources
Being the world's second highly populated country, human resources are a boon by itself. Just as the Gulf is
renowned for its natural resource of crude oil, and South Africa for its diamonds, India is proud of the abundance
and easy availability of its highly qualified and technically skilled English speaking computer professionals;
who are key to success in the field of IT outsourcing to India.
2. Cost efficiency of IT outsourcing in India
Significant cost saving can be achieved by IT outsourcing to India, owing to the wide gap between the personal
costs in India and that of the developed countries. Offshore outsourcing to India offers considerable economical
benefits for those who are prepared to exploit the advantages of outsourcing.
3. Standard quality that firms doing IT outsourcing in India guarantee
The Indian companies involved in IT outsourcing in India provide high quality work, meeting international
standards and complying with the ISO & SEI-CMM standards. Three out of every four SEI-CMM 5 companies
worldwide is located in India. Thus India promises quality - IT outsourcing in India as it has the potential to
furnish these services perfectly.
4. The reliable communication facilities
Excellent telecom, ISP, and cellular networks are available in all cities & towns in the country. India prides in
the reliable satellite and submarine communication links that facilitate good band connectivity with the rest of
the world. Thus companies engaged in IT outsourcing to India, can be in touch with the vendors without any
connection hurdles. This plays a significant role in determining the success of offshore IT outsourcing to India.
5. Technologically advanced outsourcing firms in India
India's technologies offer excellent software solutions. The applications include E-commerce, Business
Process re-engineering, System Migration, Maintaining Legacy system, System integration etc. India prides
in outsourcing facilities that are required to compete with others; which is yet another reason as to why the
world prefers It outsourcing to India.
6. Galloping growth in Indian economy
The service sector in India contributes 51% of the GDP. Computer software export was prominent with a
growth rate of 40%-50% per year during the 90s. India being the second largest software exporter in the world
its large business houses and public sector units are growing steadfastly towards raising economic growth..
7. Stable government facilitating IT growth
India has a stable pro - IT government whose policies, economy, GDP growth, taxation, power, telecom,
industrial parks & special zones have been helpful in improving the infrastructure as well as communication.
The government proves to be a great support for software firms by further providing all the basic facilities
required for an outsourcing company to flourish thus playing a major role in contributing to the success and
well-being of IT outsourcing to India.
8. Indian government policies
IT is regarded as one of the top 5 priority industries in India. IT is a part of the national agenda, and policies
are framed so as to obtain maximum benefit out of IT outsourcing to India.
The liberalization and deregulation initiatives taken by the government are aimed at supporting growth &
integration with the global economy. These reforms have enabled the entry of foreign companies to the Indian
market. FDI investment from NRI's including Overseas Corporate Bodies (OCB's); owned by the NRI's are
warmly welcomed in India.
The new National Telecom Policy has invited private participants to the Indian telecom sector.
The IT bill passed in 2000, gives a legal framework for the recognition of electronic contracts, prevention of
computer crime and electronic filing of documents. NASSCOM along with the government is playing a notable
role in protecting the interests of the IT sector. Thus with all these help, IT outsourcing to India has reached
a point of no turning back.
Tax system in India.
The well structured tax system in India, with the authority to levy taxes is divided between the Central & State
Governments. Direct taxes, like personal income tax, corporate tax and indirect taxes like customs duty are
collected by the Central Government while State Government levies local and state sales tax. Tax revenue as
a percent of GDP has been constantly on the rise.
Taxes
A domestic company having entire management and control in India is bound to pay 35.7% tax to the Central
Government. The nonresident Corporation has to pay 48% of the income derived in India from Indian operation;
income that is accounted to arise in India and income that is received in India. Minimum Alienate Tax (MAT)
is at the rate of 7.65% of book profit of the companies.
Tax Incentives
The tax incentives offered to the investors by the Government of India are a boon for firms involved in IT
outsourcing to India. The incentives that facilitate economic growth and development are:
1. Infrastructure:
A 10 years tax holiday to ventures engaged in developing and / or maintaining and operating an infrastructure
facility.
2. Power:
10 years tax holiday to undertakings, which generate and / or distribute power.
3. Telecom:
5 years tax holiday for companies providing telecom services including Internet services and broadband
services. Also 30 % deduction from profits for the next 5 years in any 10 continuous years out of first 10 years
is also offered.
4. Industrial Parks and Special Economic Zones
10 years tax holiday is applicable to ventures that develop and /or operate or maintain in notified IT parks and
special economic zones.
5. Other Industries:
5-year tax holiday is available for new industrial units to be set up in backward states and districts.
6. Incentives for Exports:
Tax is deducted on exporters profits for unit set up on EPZs, STPs, EHTPs, FTZ and SEZs.
7. Other Incentives:
Tax concessions are allowed for FTI and a weighted deduction of 150% for scientific research and development
expenditure have been offered. 10 years tax holiday is available for R&D companies engaged in scientific and
industrial research.
The Quality Accreditation offered to firms engaged in IT Outsourcing to India.
Yet another prominent reason behind Indias glittering success in the global IT market is the maintenance of
quality. In the recent years, India has been able to offer IT software products and services, which match global
standards of quality.
As on 31 March 2002, 42 IT outsourcing companies in India achieved SEI-CMM Level 5 assessments. 316
Indian outsourcing companies have achieved quality certifications. More and more IT outsourcing firms are
striving for it. Moreover, the Indian software industry has accepted and adopted newly emerging People -
Capability Maturity Model (People-CMM). As per 27 June 2002 statistics, India has 85 companies at SEI-CMM
Levels assessment for this. These statistics indicate the fact that almost all the companies in the Indian IT
sector have realized the value of quality and its accepted standards and that they are vigilant towards achieving
it. It will be interesting to take a look at the Global Accreditation, which the Indian IT players have won.
1. ISO 9000
The International Organisation for Standards (ISO 9000 series).
International set of documents on quality assurance. Written by members of a worldwide delegation, ISO/
Technical Committee 176.
3 core quality systems documents
Models of quality assurance.
2. SEI-CMM Model
SEI (Software Engineering Institute) established in 1984 at Pitts berg, USA.
The CMM (Capability Maturity Model) of SEI is a framework that describes the key elements of an effective
software outsourcing process.
CMM - composed of 5 maturity levels.
Each level facilitates a layer in the foundation for continuous process improvement.
Achieving each level of the model institutionalizes a different component in the software process, resulting in
an overall increase in the process capability of the organization.
3. People Capability Maturity Model (People-CMM)
Process targeted at managing and developing an organization's workforce and adopts the maturity framework
of the CMM.
Aim - to radically improve the ability of software organizations to attract, develop, motivate, organize and retain
the talent needed to continuously improve software development capability.
Contains 5 maturity levels.
Lay foundations for continuously improving talent, effective teams, and successfully managing the people
assets of the organizations.
4. CMM Model
Aim - to guide organizations in improving ability and processes in development, acquisition and maintenance
of products and services.
Places proven practices into a structure, which aids to measure the firms maturity and process area
capabilities.
Establishes priorities for advancement and guides the implementation of these environments.
A brief look on Nasscom Manpower Resource Survey
Nasscom conducted a survey in the year 2001-2002, on the IT work force status in the country. These were
the issues under study.
To ascertain the present quarter of IT work force in the country.
To make future projections about supplying IT-manpower resources needed to meet the industry demand.
To frame a strategy for the same.
The survey revealed that:
The number of employed IT software and services professionals showed an increasing trend. (A whooping
522,000 by the end of 2001-02 compared to 280,000 employed in the year 1998-99.
This figure covers professionals, who are engaged in application software, IT services and IT enabled services
including professionals engaged in software development units in user organization.
South India ranked the highest in hiring of new IT professionals amounting to 41% while the Eastern region
was ranked the lowest with 6%.
25.6 years was the overall median age of software professionals.
44% of them had over 3 years of working experience.
Interestingly male domination was seen among the software professionals in Indian IT firms; with ratio of 79:21
(male: female); which is likely to continue to 65.35 by the year 2005.
The areas that required skills are
Software engineering/programmers/analysis
Database administrations.
E-commerce and Internet application
Digital media.
Web based applications.
Java
Communication engineers and Network specialists.
Networking application.
Data ware housing.
Project management.
Business applications of software development.
Client networking.
Quality assurance and technical writing.
Legacy systems etc.
Outsourcing bags the future.
India needs to increase the workforce, at least 10 fold by 2008, to keep in pace with the growing competition.
Quoting the 1999, Nasscom-MaKinsey report, India needs to have at least 2.2 million knowledge workers in
IT software and services related areas by 2008. To achieve this goal India must focus on taking the following
key steps to increase the number of IT experts in the outsourcing field. This will turn influence the growth of
IT outsourcing to India remarkably.
1. Establishing IIT/IIIT in each state
Indian Institute of Technology, is renowned for providing fresh IT graduates / post graduates.
Indian Institute of Information Technology (IIIT) a 4 year old institute is a joint initiative by the government and
the industry, which aims to give both computer software engineering degrees as well as conduct short-term
courses. These institutes allow private sector companies affiliation with their own schools.
Nasscom recommends the allocation of at least Rs.15, 000 crores in the 10th five year plan towards
establishing at least one IIT in every Indian state.
2. Course-ware in IIT/IIITs
Areas like Project Management, E-commerce, Java, Software Engineering, etc. are to be given more focus.
The syllabus must take into account the changes in the industry.
3. Setting up of IIITs
Quick steps should be taken to set up IIITs (Indian Institute of Information Technology) in every state while
giving deemed University status to IIT's without insisting on the mandatory stipulation period of 3 years.
4. Providing more PhDs
To bring out high quality task force in IT field; India needs to have more number of PhDs at all levels ranging
from the faculty to R&D.
5. Bridge courses
Courses offered in Engineering Colleges throughout the country must be restructured so as to accomodate
lessons on computer science programming in at least one semester. Whatever the field, computer knowledge
will help those who pass out from these institutions to serve the software industry. Moreover, the industry
needs more engineering professionals from different backgrounds too.
6. Graduation Courses with IT modules
The graduation courses offered by universities and colleges countrywide must include computer related
courses.
Special IT modules must be introduced with a mission to impact the society. IT is a productivity-enhancing
tool in a broad range of work situations.
7. Restructuring the courses
Existing institutions like IIT, IISc; RECs; and MCA courses must be moulded in such a way so as to have the
maximum output in minimum time.
8. Program to train teachers
A combination of physical and virtual training programmes to train teaches (3T program) at all levels ranging
from Primary and Secondary School levels to post and under-graduate courses and Engineering colleges has
to be established, to train teachers.
9. Inter Linking Educational Institutes
To facilitate the sharing of high quality education and library resources, the universities, engineering colleges,
medical colleges, other educational institutes and R&D organizations must be brought under one network.
10. Retraining
Expert service is needed to lead and support IT projects in areas like CRH/e-CRM implementation (front
office automation, supply chain management, custom relationship management etc.) and to provide ITES such
as finance and accounting, HR, engineering design. For meeting these current requests, the corresponding
industry experts must be given a good training; facilitating them with IT knowledge.
Grooming with IT outsourcing in India, the government of India needs to concentrate on destroying the cobwebs
of regulatory hurdles in emerging service lines like IT- enabled services; unlocking growth in domestic market
and proactively addressing the potential infrastructure and talent bottlenecks to make sure that the country is
ahead in the competition. The government has to ensure 100% of its support in the field of IT outsourcing to
India. Nasscom must also sharpen its focus in moulding India as a "Global Services Sourcing Hub".
A few steps more for IT Outsourcing in India.
Firms equipped in IT outsourcing to India have their own unique strengths and capabilities. Indian outsourcing
firms look at their businesses differently, behave differently, and do different things from that of the past.
Maximise on the benefits of outsourcing with IT Outsourcing India, the team prepared to confront challenges
from any part of the globe.
The Balaji Marketing Group
September 2015 to Present
DESCRIPTION
ABOUT US:
Management
The top management of BALAJI INFORMATICS has multiple years of experience in various aspects of IT
including development, training, and quality management.
Departments
Production- Lead Generation, Sales, Appointments & Surveys.
Administration
HR & Finance
IT-Support
Data logistics
Process-Training
Values and beliefs
Customer First
BALAJI INFORMATICS believes that the success of its clients and the period of relationship with them,
measures its growth. Growing together with the clients is the philosophy of balajiinformatics.
balajiinformatics is committed to provide customer care solutions that carry out your marketing programs
effectively, reach your sales goals, and build customer trust and loyalty.
Balajiinformatics aims to differentiate itself in the marketplace by building a strong corporate culture that attracts
world-class call center agents. Superior training methodology will assure the Company's clients that they will
receive more than what is expected.
Employee Centered
BALAJI INFORMATICS strength lies in its people. Employees are provided with a conducive working
environment with stress on overall development. The goal is to make every employee feel proud working
for conducive.
Team Work
BALAJIINFORMATICS has put together an extraordinary team of customer service professionals and
technology experts. Our team analyzes each and every client's needs, weighs their approaches, and helps
them gain competitive business advantage by providing top quality telemarketing and customer service for
their customers.
We provide clients with fresh, innovative thinking to find new ways to present products and services to the
people who need them most.
Balajiinformatics understands that only collective work will bring the desired results. The company is built by
synergy.
SKILLS
Services
Balajiinformatics can help you form relationships that build customer trust and loyal. Each call is taken as an
opportunity for making customers feel they are very important. Our well-trained Call Center Agents manage
calls with confidence and maturity, quick and alert in offering informative answers to customer questions,
complaints and product usage.
Our aggressive, confident, and technology-savvy Call Center Agents, all college-educated, have undergone
rigorous training in dealing with different types of customers. They are well versed at turning weak prospects
to hot leads, guiding customers through product information to sales fulfillment.
Inbound Services:
1.Customers services
2.Order taking
3.Direct response information
4.E-mail support
5.Chat support
6.Technical support
7.Web support
Outbound services:
1.Telemarketing
2.Lead Generation
3.Appointment Setting
4.Mortgage Leads
5.Surveys
Advantage
Outsource process at Axtell Info Vision makes sure,
$ Consistent quality reports.
$ Assured confidentiality & security.
$ Short turnarounds on request.
$ Personalized service.
$ 24 / 7 support.
$ Volume discount.
Manpower
Balajiinformatics ideal combination of both management and expertise rightly positions the company for
delivering its commitment
to customers.
Balajiinformatics employs qualified professionals only. They are trained to follow rigorous quality processes
and concentrate on quality and turnaround time.
Confidentiality and security
BALAJI INFORMATICS is committed to maintain the confidentiality of the Client’s records. The staff at Axtell
Info Vision are bound by confidential and non-disclosure agreements. In addition, Firewall and encrypted data
transmission facilities are available for data security.
? Employees/Vendor Non disclosure and confidentiality agreements.
? Firewall and encrypted transmission.
? Duplicating facilities removed from work station.
TERMS
Quality
Quality is a passion at Axtell Info Vision, QC is processed with skilled and well experienced professionals
and adoption of well-defined work procedures ensures accurate, timely, and complete process management
services.
Turnaround Time
BALAJI INFORMATICS understands that redone reports, lost work, and late work wastes customer’s valuable
time and are a big source of annoyance. The company takes every step within its control to reduce or eliminate
this problem and meet its commitment for quality and turnaround time, which in turn helps the customer’s
operations run more efficiently .24/7 operation’s help turnaround the reports anytime.
Training and Awareness
It is the policy of Balajiinformatics that all members of our workforce have been trained on the policies and
procedures governing protected information and how Balajiinformatics complies with the Protected Information
Privacy and Security Rule. It is also the policy of Balajiinformatics that new members of our workforce receive
training on these matters within a reasonable time after they have inducted. It is the policy of Balajiinformatics to
provide training should any policy or procedure related to the Privacy and Security Rule materially change. This
training will be provided within a reasonable time after the policy or procedure materially changes. Furthermore,
it is the policy of Balajiinformatics that training will be documented and records maintained for the prescribed
period.
Our Call Center Agents are trained to provide customers with informed answers to their questions, recommend
products and services to meet their needs, and deliver more value from their relationship with your company.
Mitigation
It is the policy of BALAJI INFORMATICS that the effects of any unauthorized use or disclosure of Protected
Information be mitigated to the extent possible
The Balaji Outsourcing/Offshoring Group
September 2015 to Present
DESCRIPTION
Balajiinformatics is a successful offshore BPO service provider since 2011 with impeccable track record of
delivering quality services to its clients in the US, UK & Australia.
balaji informatics provides high-end, voice-based, inbound customer care solutions and outbound
telemarketing services to our corporate clients. We have successfully implemented inbound and outbound
services in the telecommunications, Internet, computer and printing supplies industries.
At balajiinformatics, we believe in the importance of your customers, what they mean to your business, and the
needs they require. That's why we've geared up with the team, technology, and technique needed to provide
the best global telemarketing and
customer service possible.
We offer Outsource Services (Lead generation, Surveys, Sales & Appointments) with the highest quality
and turn-around-time. balajiinformatics is a professionally managed Outsourcing company has provided Our
Quality Service to more than 67Clients based at the US, UK and Australia since 2003.This Company is
promoted by well educated and experienced technocrats and NRIs.
balajiinformatics Vision is recognized as a 100% expert oriented unit. The company is well backed up by an
experienced team to market its services globally.
balajiinformatics has excellent infrastructure and experienced manpower to deliver quality to the exacting
standards of the industry
and to consistently meet turn around tim
e.
balajiinformatics has been certified by Our Client for its quality processes
ABOUT US
ABOUT US:
Management
The top management of BALAJI INFORMATICS has multiple years of experience in various aspects of IT
including development, training, and quality management.
Departments
Production- Lead Generation, Sales, Appointments & Surveys.
Administration
HR & Finance
IT-Support
Data logistics
Process-Training
Values and beliefs
Customer First
BALAJI INFORMATICS believes that the success of its clients and the period of relationship with them,
measures its growth. Growing together with the clients is the philosophy of balajiinformatics.
balajiinformatics is committed to provide customer care solutions that carry out your marketing programs
effectively, reach your sales goals, and build customer trust and loyalty.
Balajiinformatics aims to differentiate itself in the marketplace by building a strong corporate culture that attracts
world-class call center agents. Superior training methodology will assure the Company's clients that they will
receive more than what is expected.
Employee Centered
BALAJI INFORMATICS strength lies in its people. Employees are provided with a conducive working
environment with stress on overall development. The goal is to make every employee feel proud working
for conducive.
Team Work
BALAJIINFORMATICS has put together an extraordinary team of customer service professionals and
technology experts. Our team analyzes each and every client's needs, weighs their approaches, and helps
them gain competitive business advantage by providing top quality telemarketing and customer service for
their customers.
We provide clients with fresh, innovative thinking to find new ways to present products and services to the
people who need them most.
Balajiinformatics understands that only collective work will bring the desired results. The company is built by
synergy.
SKILLS
Services
Balajiinformatics can help you form relationships that build customer trust and loyal. Each call is taken as an
opportunity for making customers feel they are very important. Our well-trained Call Center Agents manage
calls with confidence and maturity, quick and alert in offering informative answers to customer questions,
complaints and product usage.
Our aggressive, confident, and technology-savvy Call Center Agents, all college-educated, have undergone
rigorous training in dealing with different types of customers. They are well versed at turning weak prospects
to hot leads, guiding customers through product information to sales fulfillment.
Inbound Services:
1.Customers services
2.Order taking
3.Direct response information
4.E-mail support
5.Chat support
6.Technical support
7.Web support
Outbound services:
1.Telemarketing
2.Lead Generation
3.Appointment Setting
4.Mortgage Leads
5.Surveys
Advantage
Outsource process at Axtell Info Vision makes sure,
$ Consistent quality reports.
$ Assured confidentiality & security.
$ Short turnarounds on request.
$ Personalized service.
$ 24 / 7 support.
$ Volume discount.
Manpower
Balajiinformatics ideal combination of both management and expertise rightly positions the company for
delivering its commitment
to customers.
Balajiinformatics employs qualified professionals only. They are trained to follow rigorous quality processes
and concentrate on quality and turnaround time.
Confidentiality and security
BALAJI INFORMATICS is committed to maintain the confidentiality of the Client’s records. The staff at Axtell
Info Vision are bound by confidential and non-disclosure agreements. In addition, Firewall and encrypted data
transmission facilities are available for data security.
? Employees/Vendor Non disclosure and confidentiality agreements.
? Firewall and encrypted transmission.
? Duplicating facilities removed from work station.
TERMS
Quality
Quality is a passion at Axtell Info Vision, QC is processed with skilled and well experienced professionals
and adoption of well-defined work procedures ensures accurate, timely, and complete process management
services.
Turnaround Time
BALAJI INFORMATICS understands that redone reports, lost work, and late work wastes customer’s valuable
time and are a big source of annoyance. The company takes every step within its control to reduce or eliminate
this problem and meet its commitment for quality and turnaround time, which in turn helps the customer’s
operations run more efficiently .24/7 operation’s help turnaround the reports anytime.
Training and Awareness
It is the policy of Balajiinformatics that all members of our workforce have been trained on the policies and
procedures governing protected information and how Balajiinformatics complies with the Protected Information
Privacy and Security Rule. It is also the policy of Balajiinformatics that new members of our workforce receive
training on these matters within a reasonable time after they have inducted. It is the policy of Balajiinformatics to
provide training should any policy or procedure related to the Privacy and Security Rule materially change. This
training will be provided within a reasonable time after the policy or procedure materially changes. Furthermore,
it is the policy of Balajiinformatics that training will be documented and records maintained for the prescribed
period.
Our Call Center Agents are trained to provide customers with informed answers to their questions, recommend
products and services to meet their needs, and deliver more value from their relationship with your company.
Mitigation
It is the policy of BALAJI INFORMATICS that the effects of any unauthorized use or disclosure of Protected
Information be mitigated to the extent possible
Outsource by Function
Bookmark This Page
Email This Page
Format for Printing
• Application Development / Maintenance
• BPO / Business Process Outsourcing
• Call Centers / Customer Service
• Disaster Recovery
• Finance & Accounting
• HR / Human Resources
• IT / Information Technology
• Quality Assurance / Testing
• Research & Development
• Security
• Supply Chain / Logistics
• Telecom / VoIP
Outsource by Region
Bookmark This Page
Email This Page
Format for Printing
• Canada
• China / Other Asia
• Domestic / Insourcing / Rural sourcing
• India
• Philippines
• Russia / Central & Eastern Europe
• South America, Central America, the Caribbean
Outsource by Industry
Bookmark This Page
Email This Page
Format for Printing
• Aerospace
• Auto/Manufacturing
• Communications / Telecommunications
• Education / Non-profit
• Engineering
• Finance / Banks / Accounting
• Government
• High Technology
• Insurance / Real estate / Law
• Medical / Dental / Healthcare
• Pharma / Biotech
• Retail & Distribution
• SMB / Small & Medium Businesses
• Transportation
• Utilities / Energy
Vendors & Consultants
Bookmark This Page
Email This Page
Format for Printing
• Consulting Firms
• Organizations
• Service Providers
• Vendors
The Boston Consulting Group
September 2015 to Present
CG in India formally started operations in 1995, opening its offices after nearly a decade of work in India. Today,
we are located in the central business district at Nariman Point in Mumbai, at DLF Cybercity in Gurgaon, and
at Taj Connemara in Chennai.
Since then, we have consistently drawn staff from prestigious institutes like The Indian Institute of Management,
the Indian School of Business, Indian Institute of Technology, INSEAD, Wharton, Harvard and complementing
local talent with BCG consultants from Asia Pacific, Europe and the Americas.
BCG India projects encompass the spectrum of challenges facing today’s CEO. This gives our team an
opportunity to build skills and gain knowledge and experience on critical strategic issues in India and beyond.
Mc kinsey
September 2015 to Present
McKinsey & Company is a global management consulting firm that serves leading businesses, governments,
non governmental organizations, and not-for-profits. We help our clients make lasting improvements to their
performance and realize their most important goals. Over nearly a century, we’ve built a firm uniquely equipped
to this task.
Linkedin
September 2015 to Present
Ever thought about starting a LinkedIn group? You’re not alone. I fact, there are 2.3+ million LinkedIn groups
today and competition for members is fierce. How do you start and build a successful LinkedIn community?
Let’s look at what one group has done and see what we can learn.
Harvard Case Studies
February 2014 to Present
HCCG strives to ensure that each of its clients receives the very best that Harvard has to offer. HCCG employs
one of the most competitive selection processes of any student group on campus and chooses only the
strongest undergraduate students to serve on case teams. By combining analysts with diverse experiences
and skill sets with the experienced guidance of our case team leaders, the group creates teams tailored to
fit the various needs of each client.
ADDITIONAL INFORMATION
Hello hi this is kvp krishna i work as a recruitment consultant or freelance consultant with companies
here my job profile is to guide the entire process with candidates i give them some personal
and online training on how to get a job with companies i train them for some goodcommunication
skills,personalitydevelopment,marketing,negotiation and interpersonal skills i train them for the entire process
of how to get a job in companies i am good capable of training candidates for their hiring process have some
good skills in communication to get hired in call center or bpo's i can guide throughout the process of candidates
those who are from diploma in
'civil,electrical.mechanical,electronics and inter candidates from cec,mec,mpc,bipc those who opt jobs from
their chosen field to hire graduates from bcom,bsc,bbm,bba,ba and from engineering graduates like btech
mechanical,civil,electrical,electronics,aeronautical,computer science and information technology the entire
training provided to graduates from bcom bsc bba bbm and so on and can guide
engineering graduates to for the best on job selection for every candidate selected in the job i charge 3000
from the job seeker
I am happy that i can guide and counsel students for their education or career and professional growth as a
recruitment consultant when it comes to students for their career move to guide for the right job according to
company norms and standards and the right mentor for students to choose their job where they suits and in
which sector they are interested in and what they are passionate about for temporary or permanent job i feel
proud that i was working as a recruitment consultant or recruiter to get the right job for the right candidate with
mnc's i directly works through manpower placements space consultants as a recruiter till today i never thought
of recruiting from today it is my passion people might think krishna or chris sounds interesting even you can
also be passionate if you have some good sound knowledge and where is your niche as i thought i am good
for child psychology and counseling psychology to actually i know nothing in it and management but i was not
satisfied so i started to work as a independent consultant in education,recruitment and marketing as of now
i was working as a educational consultant to i overseas education and as a recruitment consultant to space
consultants the only thing left is to get clients for marketing i dont want to do all these three at a time from
tomorrow i totally decided to guide graduates as a recruitment consultant because many people dont have
jobs even they are graduates at present i left thinking of marketing because marketing is not a ordinary job it
requires long hours to market products or services globally i decided to work for both education and recruiting
as a consultant i have some good sound knowledge in global marketing ya sure if i get clients i can manage
my time to work as a marketing consultant globally thanks for your time..

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kvp-krishna

  • 1. kvp krishna Freelance Recruitment Consultant Vijayawada, Andhra Pradesh chrisopportunityseeker@gmail.com - 09492239455 I am happy that i can guide and counsel students for their education or career and professional growth as a recruitment consultant when it comes to students for their career move to guide for the right job according to company norms and standards and the right mentor for students to choose their job where they suits and in which sector they are interested in and what they are passionate about for temporary or permanent job i feel proud that i was working as a recruitment consultant or recruiter to get the right job for the right candidate with mnc's i directly works through manpower placements space consultants as a recruiter till today i never thought of recruiting from today it is my passion people might think krishna or chris sounds interesting even you can also be passionate if you have some good sound knowledge and where is your niche as i thought i am good for child psychology and counseling psychology to actually i know nothing in it and management but i was not satisfied so i started to work as a independent consultant in education,recruitment and marketing as of now i was working as a educational consultant to i overseas education and as a recruitment consultant to space consultants the only thing left is to get clients for marketing i dont want to do all these three at a time from tomorrow i totally decided to guide graduates as a recruitment consultant because many people dont have jobs even they are graduates at present i left thinking of marketing because marketing is not a ordinary job it requires long hours to market products or services globally i decided to work for both education and recruiting as a consultant i have some good sound knowledge in global marketing ya sure if i get clients i can manage my time to work as a marketing consultant globally thanks for your time.. WORK EXPERIENCE Consultant I-Overseas - May 2014 to Present Duties for business consultants generally begin with understanding what clients wish to improve or fix. This may include reviewing financial statements, evaluating competitors, and analyzing business practices.identifying issues and forming hypotheses and solutions; presenting findings and recommendations to clients; implementing recommendations/solutions and ensuring the client receives the necessary assistance to carry it all out; managing projects and programmes; leading and managing those within the team, including analysts; liaising with the client to keep them informed of progress and to make relevant decisions. freelance recruitment consultant space consultants - Vijayawada, Andhra Pradesh Responsibilities i do consulting as a freelance recruitment consultant Skills Used communication skills interpersonal skills sales and marketing skills negotiation skills recruiting skills Business Development Management
  • 2. Strategic Consulting - December 2012 to May 2013 Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems. Strategic Consulting, including business plan & sales strategy development. Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions customer service executive ECHO SOLUTIONS - January 2011 to April 2011 Skillfully, deliberately, consistently Echo Solutions is no casual observe to the world of voice-related contact solutions. Purposeful in our approach, we have continuously invested in our call center facilities, technologies and people to allow us to be true to our word in the recommendation we make the services we deliver and the promises we keep. As the result of our own focused growth, we have acquired a powerful arsenal of resources. But it's not enough to passes, the very best technology; the most robust systems are the most talented people. At Echo solutions, we understand how to apply these resources in the right combination with the skill and precision that ensure the best possible outcomes and most cost effective results. Here is a just a few of the reasons why your company should choose Echo solutions to handle your customer contact solutions. Proven living and training techniques Flexible methods and systems that optimize agent scheduling Extensive, informative and accurate program reporting Comprehensive monitoring solutions to improve customer interactions Agent at Bell Need To Market BELL Products Bell Satellite Dish - January 2010 to July 2010 CANADA Market Researcher And Accountant Chukkapalli Associates - March 2009 to April 2010 Market Researcher And Accountant For Chukkapalli Rama Rao Garu Work Specifications: Commodities, Derivatives, Equities, IPO's, Mutual Funds Trading Through Online Sales Executive Chukkapalli Associates - May 2009 to December 2009 Sales Outsourcing Consultant Karvy Global Services - January 2009 to December 2009 UTI Investor Relations Officer Getting The Database From Of Our Clients Or Customers Doing Some Needful Help Who Approaches Karvy Financial Services Accountant Ushodaya Enterprises - January 2008 to April 2009 System Generated Accounts Work Outsourcing/Offshoring Ushodaya Enterprises - January 2008 to June 2008 Entry Of Mutual Funds In To The Karvy Portal Associate T.Satyanarayana Associates - December 2007 to June 2008 Related To Auditing Works
  • 3. Computer Operator APSRTC - January 2007 to May 2007 Ticket Issuer Languages English Skills & Expertise Telemarketing Business Development Entrepreneurship Business Strategy E-commerce Business Planning Telecommunications EDUCATION bachelors of business administration in business administration acharya nagarjuna university - Vijayawada, Andhra Pradesh 2015 to 2018 Global Marketing in Introduction To Marketing · Branding & Communications · Customer Centricity · Go to Market Strategies Wharthon Business School - Vijayawada, Andhra Pradesh 2015 to 2018 Management Degree in Sloan school of management massachusetts institute of technology open courseware - Vijayawada, Andhra Pradesh 2014 to 2018 Brain and cognitive sciences in cognitive science Massachusetts institute of technology - Vijayawada, Andhra Pradesh 2014 to 2018 SKILLS communication skills,interpersonal skills,marketing skills,negotion skills,sales skills (2 years) LINKS http://chrisgracelife.blogspot.in/ AWARDS Dig vijay institute May 2012 When i was doing my company secretary course i was awarded to my skills by our founder of DIGVIJAY INSTITUTE for my skills in communication,personality development.
  • 4. Towards My Willpower By Ashok reddy Psychiatry professor March 2010 When i was suffering with bipolar disorder Dr.ashok reddy has shocked to my confidence and will power doctor he focosed on my words i feel proud of it because a psychiatry professor has congratulated to me for my words. Lawyer June 2013 When i came to write my commerce exams at law college dilsukhnagar i was joined in lodge i got an advice from a lawyer who has shocked with my confidence and willpower and advised me you have much skills in law you better start your career in law you have much calibers and capabilities to pursue your career in law i ll guide you for the entire course when in the stage of bipolar depression. My First Crush sravanthi May 2008 My First Crush Sravanthi Told Me To Pursue My Career As Law You Have Much Calibers And Capabilities To Pursue Law She Said Krishna You Better Pursue Career In Law I ll Never Forget It Dear In My Life I Took It As Complement. Dheevenalu From My Loved Ones Divya My Second Crush September 2015 U know in house for dustbin,also have some use,but because of u nothing U r waste than dustbin,U r one waste fellow,U r a dog always, at one place,U don't know to earn money,If u do marriage also waste fellow u r u don't know how to earn the money. CERTIFICATIONS Hardware and networking September 2010 to May 2011 I took training in ram hitech solutions for my hardware and networking course at mythrivanam opposite satyam theatre i learned alot from it now i have much capabilities in computer trouble shooting,format,installing software,installing drivers,hardware related problems. cmtes March 2013 to December 2015 Post graduate diploma in computer applications: Information Technology and Computer Applications are refers to anything related to computing technology, such as networking, hardware, software, the Internet, or the people that work with these technologies. Many companies now have IT departments for managing the computers, networks, and other technical areas of their businesses. IT jobs include computer programming, network administration, computer engineering, Web development, technical support, and many other related occupations. Since we live in the information age, information technology has become a part of our everyday lives. IT and Computer are the fastest growing segment of Indian industry. In recent times, software development and IT enabled services have emerged as a nice opportunity for India in the global context. The Government is taking all necessary steps to make India, a Global Information Technology Superpower and a front-runner in the age of Information Revolution. The Government has announced promotion of Information Technology as one of the five top priorities of the country and constituted a National Task Force on Information Technology and Software Development. Sunsui bpo
  • 5. September 2014 to May 2015 Training Business Process Outsourcing, also referred to as Training BPO or Learning BPO, is a business strategy, and a component of the broader outsourcing industry, where a company utilizes an external supplier for the management of training processes and/or activities. Training BPO differs from training outsourcing in that it is more broad in terms of the number of processes managed on a customer's behalf, as well as the length and complexity of the engagement. Training BPO includes comprehensive outsourcing and selective outsourcing business models. Also see Learning BPO, Training Outsourcing. GROUPS The Balaji Consulting Group December 2015 to Present DESCRIPTION Management Consulting:Focus is on how a company or organization works to achieve its stated goals. This can include working on strategy, operations, and information technology Strategy Consulting:Focus is on identifying the direction, goals, and growth of a company or organization within a specific industry. Information Technology Consulting:Focus is on using technology to help an organization become more efficient and achieve its goals Industry Specific Consulting:Focus is on a specific industry and can include strategy, management, IT, scientific or technical consulting. The Balaji Technology Group September 2015 to Present DESCRIPTION Computer Services: E-Commerce Development IT Outsourcing/IT Support Web-design And Development Offshore Software Development - bagging IT products Software development done offshore is unique of this new web-era. Many companies outsource their software product development to offshore development centers. Software development teams share a common mission - to develop quality software that is to be delivered on time and within budget, which adds to the reputation of the software development firms offshore. Futuristic offshore software development facilities To keep pace with their competitors in software development, the software development team ought to be well equipped with technology, tools and trained professionals. It is not enough to be strong in the development of a software application. The software application has to be presented as an attractive package, also so that it will attract customers towards the software development centers offshore . The software application should also meet the current business requirements of the offshore product development and has to be scalable to future needs. Software development with ITOI done offshore.
  • 6. ITOI software development centers mainly aim to cut down on costs and deliver quality software. Our software development team stretched out in various geographical locations take pride in the latest technology and its highly talented and spirited IT professionals. Our offshore development centers provide these services at a cost-effective rate to all the high-tech firms and our exclusive software development models offer cost saving up to 50%-60%. In short, ITOI aims to offer software development solutions that are easy on the purse. Remarkably short offshore software development phase The centers also offer a short development cycle because of an average of "a nine-and- a-half hour difference between Western countries and India". As a result, offshore software development in India proves to be very beneficial. Long-lasting offshore development services Our software development services are available throughout the product life cycle. They include design and development of new software products as well as re-developing the existing software applications. Our offshore software product development centers assure global implementation and rollout support for the existing products also. The services that ITOI's offshore development centers offer are intended to assist the software companies all through the product development phase. In addition, the Project Managers working in our offshore software product development centers are highly qualified and experienced. Opt for ITOI'S offshore software development center to be your usher in the unstable business scenario. We use innovative offshore software product development methodologies to visualize prototype, design and construct a software application. Our development centers offer those software solutions that will benefit the customers with tractability, cycle time reduction and flexible software application delivery capabilities. ITOIs software development centers will lead. Our offshore software product development centers blend technology, knowledge and software quality with efficient software project management. If you are looking for a firm that will take care of your software development needs offshore; your search is over. Our offshore software development centers are equipped with the most advanced technologies and offer the highest quality services. Web development in India & Web design in India - for the discerning A lot of people try to make websites. But we create it. To be a professional web designer, one ought to be familiar with the market, user needs, competitive landscape and the functional requirements. This helps to form a digital strategy that fits your online requirements. Explore the world of web development in India. Web development and design are elaborate activities, which require mutual co-operation, both from the part of the client as well as that of the web development and design team. Web development in India and web design in India goes through a series of process like fixing up the client's web strategy, identifying the right user interface and graphics; and use of the appropriate software / hardware technology to achieve the web development and web design objectives.
  • 7. Now-a-days website maintenance is the primary area to be kept in view, before web development and web design in India. There also has to be a balance between making web page graphics rich and the time required for loading the web page. This is also needed to shape the back-end processes subtly visible in the front-end. This will reduce confusion in the user interfaces of web pages. Web design in India and web development in India helps to achieve all the aforesaid conditions. Web design in India are done by our experts who specialize in integrating, marketing, advertising and design to build distinct, highly effective strategies for market development and brand building. Our market building solutions are customized to your web development and web design needs and to ensure the most efficient use of your technological resources. IT Outsourcing India is conscious of your business needs. The services of IT Outsourcing India to its clients include, I. Web Development in India Development of business-to-business websites with search engines and applications Development of E-commerce / consumer websites with order placement and credit-card facilities Development of fully functional websites (B2C, B2B, Community, Portal) HTML, DHTML, XML, Perl, CGI, Java, ASP, PHP and CF programming Development of fully interactive websites with audio-video streaming and animation development Development of web based ERP/Intranet. II. Internet/Web/E-commerce application development Back-end integration of Oracle, SQL server, Access, DB2, Sybase, Informix etc. Enabling existing applications to web/internet/intranet Java scripts, applets, Servlets Tools for integration and other applications to web III. Java related web development in India Application Development using Java (sun, IBM, Java Swing, JDK, etc.) Converting existing application to Java Distributed computing for Java System prototyping Java security (JDK) Testing the website performance Load testing Web-site testing Develop Java middleware tools IT Outsourcing India can be the hub for i) Web Developers- for outsourcing web development in India and web design in India IT Outsourcing India has the expertise in web applications development, graphic design, multimedia and streaming technologies, site servicing, promotion, database development, data management, personalization and web portal development. Get ready for outsourcing all your web development and web design in India to IT Outsourcing India. We assure you that it will reduce your troubles as well as costs. It saves your time and of course, you will be at
  • 8. peace with regard to the quality too. Located in India, IT Outsourcing India assures the high quality, that goes without saying at being Indian. ii) Entrepreneurs - interested in web design and web development in India. What do you run a business for? Economic benefits - might be the answer. Check out oppurtunities for profitable businesses here. We can help you setup a referral business or assist you to make profits by reselling our web development and design services. Striking a deal with IT Outsourcing India, will certainly be profitable for your business. Our rates are economically priced to fit everyones purse. We are economically priced for our web development and design services. We fix our rates after reviewing project specifications and consolidating it into a fixed customized quote by adding the number of hours and multiplying them with our costs. We offer a fixed price for our web design and development services; knowing that it is comfortable for most clients. ITOI is the chioce of the West, because of the high-tech coupled with the cost - effective services offered. Team up with IT Outsourcing India for web design in India and web development in India. India is a well-known place for outsourcing. If you are searching for a firm to outsource your web development and web design in India; your search is over because IT Outsourcing India, concentrated on web development and design services is ready to hear from you. Get in touch with our expert teams for web development in India, web design in India, and more. IT Outsourcing India - Replicating the magic... The world is discovering the fact that India is a super power when it comes to developing IT solutions. Swept by the current of the latest trend "IT outsourcing to India", we find many fortune 500 companies like Microsoft, Oracle, Citibank, Morgan Stanley, Wal-Mart, AT&T, General Electric, Reebok, General Motors, Sony, Boeing, Coca-cola, Pepsi, Swissair, United Airlines, Philips, IBM, Lucas and British Aerospace beneficiaries. A closer look at the factors fanning the potentials of IT outsourcing in India. 1. India's human resources Being the world's second highly populated country, human resources are a boon by itself. Just as the Gulf is renowned for its natural resource of crude oil, and South Africa for its diamonds, India is proud of the abundance and easy availability of its highly qualified and technically skilled English speaking computer professionals; who are key to success in the field of IT outsourcing to India. 2. Cost efficiency of IT outsourcing in India Significant cost saving can be achieved by IT outsourcing to India, owing to the wide gap between the personal costs in India and that of the developed countries. Offshore outsourcing to India offers considerable economical benefits for those who are prepared to exploit the advantages of outsourcing.
  • 9. 3. Standard quality that firms doing IT outsourcing in India guarantee The Indian companies involved in IT outsourcing in India provide high quality work, meeting international standards and complying with the ISO & SEI-CMM standards. Three out of every four SEI-CMM 5 companies worldwide is located in India. Thus India promises quality - IT outsourcing in India as it has the potential to furnish these services perfectly. 4. The reliable communication facilities Excellent telecom, ISP, and cellular networks are available in all cities & towns in the country. India prides in the reliable satellite and submarine communication links that facilitate good band connectivity with the rest of the world. Thus companies engaged in IT outsourcing to India, can be in touch with the vendors without any connection hurdles. This plays a significant role in determining the success of offshore IT outsourcing to India. 5. Technologically advanced outsourcing firms in India India's technologies offer excellent software solutions. The applications include E-commerce, Business Process re-engineering, System Migration, Maintaining Legacy system, System integration etc. India prides in outsourcing facilities that are required to compete with others; which is yet another reason as to why the world prefers It outsourcing to India. 6. Galloping growth in Indian economy The service sector in India contributes 51% of the GDP. Computer software export was prominent with a growth rate of 40%-50% per year during the 90s. India being the second largest software exporter in the world its large business houses and public sector units are growing steadfastly towards raising economic growth.. 7. Stable government facilitating IT growth India has a stable pro - IT government whose policies, economy, GDP growth, taxation, power, telecom, industrial parks & special zones have been helpful in improving the infrastructure as well as communication. The government proves to be a great support for software firms by further providing all the basic facilities required for an outsourcing company to flourish thus playing a major role in contributing to the success and well-being of IT outsourcing to India. 8. Indian government policies IT is regarded as one of the top 5 priority industries in India. IT is a part of the national agenda, and policies are framed so as to obtain maximum benefit out of IT outsourcing to India. The liberalization and deregulation initiatives taken by the government are aimed at supporting growth & integration with the global economy. These reforms have enabled the entry of foreign companies to the Indian market. FDI investment from NRI's including Overseas Corporate Bodies (OCB's); owned by the NRI's are warmly welcomed in India. The new National Telecom Policy has invited private participants to the Indian telecom sector. The IT bill passed in 2000, gives a legal framework for the recognition of electronic contracts, prevention of computer crime and electronic filing of documents. NASSCOM along with the government is playing a notable
  • 10. role in protecting the interests of the IT sector. Thus with all these help, IT outsourcing to India has reached a point of no turning back. Tax system in India. The well structured tax system in India, with the authority to levy taxes is divided between the Central & State Governments. Direct taxes, like personal income tax, corporate tax and indirect taxes like customs duty are collected by the Central Government while State Government levies local and state sales tax. Tax revenue as a percent of GDP has been constantly on the rise. Taxes A domestic company having entire management and control in India is bound to pay 35.7% tax to the Central Government. The nonresident Corporation has to pay 48% of the income derived in India from Indian operation; income that is accounted to arise in India and income that is received in India. Minimum Alienate Tax (MAT) is at the rate of 7.65% of book profit of the companies. Tax Incentives The tax incentives offered to the investors by the Government of India are a boon for firms involved in IT outsourcing to India. The incentives that facilitate economic growth and development are: 1. Infrastructure: A 10 years tax holiday to ventures engaged in developing and / or maintaining and operating an infrastructure facility. 2. Power: 10 years tax holiday to undertakings, which generate and / or distribute power. 3. Telecom: 5 years tax holiday for companies providing telecom services including Internet services and broadband services. Also 30 % deduction from profits for the next 5 years in any 10 continuous years out of first 10 years is also offered. 4. Industrial Parks and Special Economic Zones 10 years tax holiday is applicable to ventures that develop and /or operate or maintain in notified IT parks and special economic zones. 5. Other Industries: 5-year tax holiday is available for new industrial units to be set up in backward states and districts. 6. Incentives for Exports: Tax is deducted on exporters profits for unit set up on EPZs, STPs, EHTPs, FTZ and SEZs.
  • 11. 7. Other Incentives: Tax concessions are allowed for FTI and a weighted deduction of 150% for scientific research and development expenditure have been offered. 10 years tax holiday is available for R&D companies engaged in scientific and industrial research. The Quality Accreditation offered to firms engaged in IT Outsourcing to India. Yet another prominent reason behind Indias glittering success in the global IT market is the maintenance of quality. In the recent years, India has been able to offer IT software products and services, which match global standards of quality. As on 31 March 2002, 42 IT outsourcing companies in India achieved SEI-CMM Level 5 assessments. 316 Indian outsourcing companies have achieved quality certifications. More and more IT outsourcing firms are striving for it. Moreover, the Indian software industry has accepted and adopted newly emerging People - Capability Maturity Model (People-CMM). As per 27 June 2002 statistics, India has 85 companies at SEI-CMM Levels assessment for this. These statistics indicate the fact that almost all the companies in the Indian IT sector have realized the value of quality and its accepted standards and that they are vigilant towards achieving it. It will be interesting to take a look at the Global Accreditation, which the Indian IT players have won. 1. ISO 9000 The International Organisation for Standards (ISO 9000 series). International set of documents on quality assurance. Written by members of a worldwide delegation, ISO/ Technical Committee 176. 3 core quality systems documents Models of quality assurance. 2. SEI-CMM Model SEI (Software Engineering Institute) established in 1984 at Pitts berg, USA. The CMM (Capability Maturity Model) of SEI is a framework that describes the key elements of an effective software outsourcing process. CMM - composed of 5 maturity levels. Each level facilitates a layer in the foundation for continuous process improvement. Achieving each level of the model institutionalizes a different component in the software process, resulting in an overall increase in the process capability of the organization. 3. People Capability Maturity Model (People-CMM) Process targeted at managing and developing an organization's workforce and adopts the maturity framework of the CMM. Aim - to radically improve the ability of software organizations to attract, develop, motivate, organize and retain the talent needed to continuously improve software development capability. Contains 5 maturity levels. Lay foundations for continuously improving talent, effective teams, and successfully managing the people assets of the organizations. 4. CMM Model Aim - to guide organizations in improving ability and processes in development, acquisition and maintenance of products and services.
  • 12. Places proven practices into a structure, which aids to measure the firms maturity and process area capabilities. Establishes priorities for advancement and guides the implementation of these environments. A brief look on Nasscom Manpower Resource Survey Nasscom conducted a survey in the year 2001-2002, on the IT work force status in the country. These were the issues under study. To ascertain the present quarter of IT work force in the country. To make future projections about supplying IT-manpower resources needed to meet the industry demand. To frame a strategy for the same. The survey revealed that: The number of employed IT software and services professionals showed an increasing trend. (A whooping 522,000 by the end of 2001-02 compared to 280,000 employed in the year 1998-99. This figure covers professionals, who are engaged in application software, IT services and IT enabled services including professionals engaged in software development units in user organization. South India ranked the highest in hiring of new IT professionals amounting to 41% while the Eastern region was ranked the lowest with 6%. 25.6 years was the overall median age of software professionals. 44% of them had over 3 years of working experience. Interestingly male domination was seen among the software professionals in Indian IT firms; with ratio of 79:21 (male: female); which is likely to continue to 65.35 by the year 2005. The areas that required skills are Software engineering/programmers/analysis Database administrations. E-commerce and Internet application Digital media. Web based applications. Java Communication engineers and Network specialists. Networking application. Data ware housing. Project management. Business applications of software development. Client networking. Quality assurance and technical writing. Legacy systems etc. Outsourcing bags the future. India needs to increase the workforce, at least 10 fold by 2008, to keep in pace with the growing competition. Quoting the 1999, Nasscom-MaKinsey report, India needs to have at least 2.2 million knowledge workers in IT software and services related areas by 2008. To achieve this goal India must focus on taking the following key steps to increase the number of IT experts in the outsourcing field. This will turn influence the growth of IT outsourcing to India remarkably. 1. Establishing IIT/IIIT in each state Indian Institute of Technology, is renowned for providing fresh IT graduates / post graduates.
  • 13. Indian Institute of Information Technology (IIIT) a 4 year old institute is a joint initiative by the government and the industry, which aims to give both computer software engineering degrees as well as conduct short-term courses. These institutes allow private sector companies affiliation with their own schools. Nasscom recommends the allocation of at least Rs.15, 000 crores in the 10th five year plan towards establishing at least one IIT in every Indian state. 2. Course-ware in IIT/IIITs Areas like Project Management, E-commerce, Java, Software Engineering, etc. are to be given more focus. The syllabus must take into account the changes in the industry. 3. Setting up of IIITs Quick steps should be taken to set up IIITs (Indian Institute of Information Technology) in every state while giving deemed University status to IIT's without insisting on the mandatory stipulation period of 3 years. 4. Providing more PhDs To bring out high quality task force in IT field; India needs to have more number of PhDs at all levels ranging from the faculty to R&D. 5. Bridge courses Courses offered in Engineering Colleges throughout the country must be restructured so as to accomodate lessons on computer science programming in at least one semester. Whatever the field, computer knowledge will help those who pass out from these institutions to serve the software industry. Moreover, the industry needs more engineering professionals from different backgrounds too. 6. Graduation Courses with IT modules The graduation courses offered by universities and colleges countrywide must include computer related courses. Special IT modules must be introduced with a mission to impact the society. IT is a productivity-enhancing tool in a broad range of work situations. 7. Restructuring the courses Existing institutions like IIT, IISc; RECs; and MCA courses must be moulded in such a way so as to have the maximum output in minimum time. 8. Program to train teachers A combination of physical and virtual training programmes to train teaches (3T program) at all levels ranging from Primary and Secondary School levels to post and under-graduate courses and Engineering colleges has to be established, to train teachers. 9. Inter Linking Educational Institutes To facilitate the sharing of high quality education and library resources, the universities, engineering colleges, medical colleges, other educational institutes and R&D organizations must be brought under one network. 10. Retraining Expert service is needed to lead and support IT projects in areas like CRH/e-CRM implementation (front office automation, supply chain management, custom relationship management etc.) and to provide ITES such as finance and accounting, HR, engineering design. For meeting these current requests, the corresponding industry experts must be given a good training; facilitating them with IT knowledge.
  • 14. Grooming with IT outsourcing in India, the government of India needs to concentrate on destroying the cobwebs of regulatory hurdles in emerging service lines like IT- enabled services; unlocking growth in domestic market and proactively addressing the potential infrastructure and talent bottlenecks to make sure that the country is ahead in the competition. The government has to ensure 100% of its support in the field of IT outsourcing to India. Nasscom must also sharpen its focus in moulding India as a "Global Services Sourcing Hub". A few steps more for IT Outsourcing in India. Firms equipped in IT outsourcing to India have their own unique strengths and capabilities. Indian outsourcing firms look at their businesses differently, behave differently, and do different things from that of the past. Maximise on the benefits of outsourcing with IT Outsourcing India, the team prepared to confront challenges from any part of the globe. The Balaji Marketing Group September 2015 to Present DESCRIPTION ABOUT US: Management The top management of BALAJI INFORMATICS has multiple years of experience in various aspects of IT including development, training, and quality management. Departments Production- Lead Generation, Sales, Appointments & Surveys. Administration HR & Finance IT-Support Data logistics Process-Training Values and beliefs Customer First BALAJI INFORMATICS believes that the success of its clients and the period of relationship with them, measures its growth. Growing together with the clients is the philosophy of balajiinformatics. balajiinformatics is committed to provide customer care solutions that carry out your marketing programs effectively, reach your sales goals, and build customer trust and loyalty. Balajiinformatics aims to differentiate itself in the marketplace by building a strong corporate culture that attracts world-class call center agents. Superior training methodology will assure the Company's clients that they will receive more than what is expected. Employee Centered BALAJI INFORMATICS strength lies in its people. Employees are provided with a conducive working environment with stress on overall development. The goal is to make every employee feel proud working for conducive.
  • 15. Team Work BALAJIINFORMATICS has put together an extraordinary team of customer service professionals and technology experts. Our team analyzes each and every client's needs, weighs their approaches, and helps them gain competitive business advantage by providing top quality telemarketing and customer service for their customers. We provide clients with fresh, innovative thinking to find new ways to present products and services to the people who need them most. Balajiinformatics understands that only collective work will bring the desired results. The company is built by synergy. SKILLS Services Balajiinformatics can help you form relationships that build customer trust and loyal. Each call is taken as an opportunity for making customers feel they are very important. Our well-trained Call Center Agents manage calls with confidence and maturity, quick and alert in offering informative answers to customer questions, complaints and product usage. Our aggressive, confident, and technology-savvy Call Center Agents, all college-educated, have undergone rigorous training in dealing with different types of customers. They are well versed at turning weak prospects to hot leads, guiding customers through product information to sales fulfillment. Inbound Services: 1.Customers services 2.Order taking 3.Direct response information 4.E-mail support 5.Chat support 6.Technical support 7.Web support Outbound services: 1.Telemarketing 2.Lead Generation 3.Appointment Setting 4.Mortgage Leads 5.Surveys Advantage Outsource process at Axtell Info Vision makes sure, $ Consistent quality reports. $ Assured confidentiality & security. $ Short turnarounds on request. $ Personalized service. $ 24 / 7 support. $ Volume discount. Manpower
  • 16. Balajiinformatics ideal combination of both management and expertise rightly positions the company for delivering its commitment to customers. Balajiinformatics employs qualified professionals only. They are trained to follow rigorous quality processes and concentrate on quality and turnaround time. Confidentiality and security BALAJI INFORMATICS is committed to maintain the confidentiality of the Client’s records. The staff at Axtell Info Vision are bound by confidential and non-disclosure agreements. In addition, Firewall and encrypted data transmission facilities are available for data security. ? Employees/Vendor Non disclosure and confidentiality agreements. ? Firewall and encrypted transmission. ? Duplicating facilities removed from work station. TERMS Quality Quality is a passion at Axtell Info Vision, QC is processed with skilled and well experienced professionals and adoption of well-defined work procedures ensures accurate, timely, and complete process management services. Turnaround Time BALAJI INFORMATICS understands that redone reports, lost work, and late work wastes customer’s valuable time and are a big source of annoyance. The company takes every step within its control to reduce or eliminate this problem and meet its commitment for quality and turnaround time, which in turn helps the customer’s operations run more efficiently .24/7 operation’s help turnaround the reports anytime. Training and Awareness It is the policy of Balajiinformatics that all members of our workforce have been trained on the policies and procedures governing protected information and how Balajiinformatics complies with the Protected Information Privacy and Security Rule. It is also the policy of Balajiinformatics that new members of our workforce receive training on these matters within a reasonable time after they have inducted. It is the policy of Balajiinformatics to provide training should any policy or procedure related to the Privacy and Security Rule materially change. This training will be provided within a reasonable time after the policy or procedure materially changes. Furthermore, it is the policy of Balajiinformatics that training will be documented and records maintained for the prescribed period. Our Call Center Agents are trained to provide customers with informed answers to their questions, recommend products and services to meet their needs, and deliver more value from their relationship with your company. Mitigation It is the policy of BALAJI INFORMATICS that the effects of any unauthorized use or disclosure of Protected Information be mitigated to the extent possible The Balaji Outsourcing/Offshoring Group September 2015 to Present
  • 17. DESCRIPTION Balajiinformatics is a successful offshore BPO service provider since 2011 with impeccable track record of delivering quality services to its clients in the US, UK & Australia. balaji informatics provides high-end, voice-based, inbound customer care solutions and outbound telemarketing services to our corporate clients. We have successfully implemented inbound and outbound services in the telecommunications, Internet, computer and printing supplies industries. At balajiinformatics, we believe in the importance of your customers, what they mean to your business, and the needs they require. That's why we've geared up with the team, technology, and technique needed to provide the best global telemarketing and customer service possible. We offer Outsource Services (Lead generation, Surveys, Sales & Appointments) with the highest quality and turn-around-time. balajiinformatics is a professionally managed Outsourcing company has provided Our Quality Service to more than 67Clients based at the US, UK and Australia since 2003.This Company is promoted by well educated and experienced technocrats and NRIs. balajiinformatics Vision is recognized as a 100% expert oriented unit. The company is well backed up by an experienced team to market its services globally. balajiinformatics has excellent infrastructure and experienced manpower to deliver quality to the exacting standards of the industry and to consistently meet turn around tim e. balajiinformatics has been certified by Our Client for its quality processes ABOUT US ABOUT US: Management The top management of BALAJI INFORMATICS has multiple years of experience in various aspects of IT including development, training, and quality management. Departments Production- Lead Generation, Sales, Appointments & Surveys. Administration HR & Finance IT-Support Data logistics Process-Training Values and beliefs Customer First
  • 18. BALAJI INFORMATICS believes that the success of its clients and the period of relationship with them, measures its growth. Growing together with the clients is the philosophy of balajiinformatics. balajiinformatics is committed to provide customer care solutions that carry out your marketing programs effectively, reach your sales goals, and build customer trust and loyalty. Balajiinformatics aims to differentiate itself in the marketplace by building a strong corporate culture that attracts world-class call center agents. Superior training methodology will assure the Company's clients that they will receive more than what is expected. Employee Centered BALAJI INFORMATICS strength lies in its people. Employees are provided with a conducive working environment with stress on overall development. The goal is to make every employee feel proud working for conducive. Team Work BALAJIINFORMATICS has put together an extraordinary team of customer service professionals and technology experts. Our team analyzes each and every client's needs, weighs their approaches, and helps them gain competitive business advantage by providing top quality telemarketing and customer service for their customers. We provide clients with fresh, innovative thinking to find new ways to present products and services to the people who need them most. Balajiinformatics understands that only collective work will bring the desired results. The company is built by synergy. SKILLS Services Balajiinformatics can help you form relationships that build customer trust and loyal. Each call is taken as an opportunity for making customers feel they are very important. Our well-trained Call Center Agents manage calls with confidence and maturity, quick and alert in offering informative answers to customer questions, complaints and product usage. Our aggressive, confident, and technology-savvy Call Center Agents, all college-educated, have undergone rigorous training in dealing with different types of customers. They are well versed at turning weak prospects to hot leads, guiding customers through product information to sales fulfillment. Inbound Services: 1.Customers services 2.Order taking 3.Direct response information 4.E-mail support 5.Chat support 6.Technical support 7.Web support Outbound services: 1.Telemarketing 2.Lead Generation 3.Appointment Setting
  • 19. 4.Mortgage Leads 5.Surveys Advantage Outsource process at Axtell Info Vision makes sure, $ Consistent quality reports. $ Assured confidentiality & security. $ Short turnarounds on request. $ Personalized service. $ 24 / 7 support. $ Volume discount. Manpower Balajiinformatics ideal combination of both management and expertise rightly positions the company for delivering its commitment to customers. Balajiinformatics employs qualified professionals only. They are trained to follow rigorous quality processes and concentrate on quality and turnaround time. Confidentiality and security BALAJI INFORMATICS is committed to maintain the confidentiality of the Client’s records. The staff at Axtell Info Vision are bound by confidential and non-disclosure agreements. In addition, Firewall and encrypted data transmission facilities are available for data security. ? Employees/Vendor Non disclosure and confidentiality agreements. ? Firewall and encrypted transmission. ? Duplicating facilities removed from work station. TERMS Quality Quality is a passion at Axtell Info Vision, QC is processed with skilled and well experienced professionals and adoption of well-defined work procedures ensures accurate, timely, and complete process management services. Turnaround Time BALAJI INFORMATICS understands that redone reports, lost work, and late work wastes customer’s valuable time and are a big source of annoyance. The company takes every step within its control to reduce or eliminate this problem and meet its commitment for quality and turnaround time, which in turn helps the customer’s operations run more efficiently .24/7 operation’s help turnaround the reports anytime. Training and Awareness It is the policy of Balajiinformatics that all members of our workforce have been trained on the policies and procedures governing protected information and how Balajiinformatics complies with the Protected Information Privacy and Security Rule. It is also the policy of Balajiinformatics that new members of our workforce receive training on these matters within a reasonable time after they have inducted. It is the policy of Balajiinformatics to
  • 20. provide training should any policy or procedure related to the Privacy and Security Rule materially change. This training will be provided within a reasonable time after the policy or procedure materially changes. Furthermore, it is the policy of Balajiinformatics that training will be documented and records maintained for the prescribed period. Our Call Center Agents are trained to provide customers with informed answers to their questions, recommend products and services to meet their needs, and deliver more value from their relationship with your company. Mitigation It is the policy of BALAJI INFORMATICS that the effects of any unauthorized use or disclosure of Protected Information be mitigated to the extent possible Outsource by Function Bookmark This Page Email This Page Format for Printing • Application Development / Maintenance • BPO / Business Process Outsourcing • Call Centers / Customer Service • Disaster Recovery • Finance & Accounting • HR / Human Resources • IT / Information Technology • Quality Assurance / Testing • Research & Development • Security • Supply Chain / Logistics • Telecom / VoIP Outsource by Region Bookmark This Page Email This Page Format for Printing • Canada • China / Other Asia • Domestic / Insourcing / Rural sourcing • India • Philippines • Russia / Central & Eastern Europe • South America, Central America, the Caribbean Outsource by Industry
  • 21. Bookmark This Page Email This Page Format for Printing • Aerospace • Auto/Manufacturing • Communications / Telecommunications • Education / Non-profit • Engineering • Finance / Banks / Accounting • Government • High Technology • Insurance / Real estate / Law • Medical / Dental / Healthcare • Pharma / Biotech • Retail & Distribution • SMB / Small & Medium Businesses • Transportation • Utilities / Energy Vendors & Consultants Bookmark This Page Email This Page Format for Printing • Consulting Firms • Organizations • Service Providers • Vendors The Boston Consulting Group September 2015 to Present CG in India formally started operations in 1995, opening its offices after nearly a decade of work in India. Today, we are located in the central business district at Nariman Point in Mumbai, at DLF Cybercity in Gurgaon, and at Taj Connemara in Chennai. Since then, we have consistently drawn staff from prestigious institutes like The Indian Institute of Management, the Indian School of Business, Indian Institute of Technology, INSEAD, Wharton, Harvard and complementing local talent with BCG consultants from Asia Pacific, Europe and the Americas. BCG India projects encompass the spectrum of challenges facing today’s CEO. This gives our team an opportunity to build skills and gain knowledge and experience on critical strategic issues in India and beyond. Mc kinsey September 2015 to Present
  • 22. McKinsey & Company is a global management consulting firm that serves leading businesses, governments, non governmental organizations, and not-for-profits. We help our clients make lasting improvements to their performance and realize their most important goals. Over nearly a century, we’ve built a firm uniquely equipped to this task. Linkedin September 2015 to Present Ever thought about starting a LinkedIn group? You’re not alone. I fact, there are 2.3+ million LinkedIn groups today and competition for members is fierce. How do you start and build a successful LinkedIn community? Let’s look at what one group has done and see what we can learn. Harvard Case Studies February 2014 to Present HCCG strives to ensure that each of its clients receives the very best that Harvard has to offer. HCCG employs one of the most competitive selection processes of any student group on campus and chooses only the strongest undergraduate students to serve on case teams. By combining analysts with diverse experiences and skill sets with the experienced guidance of our case team leaders, the group creates teams tailored to fit the various needs of each client. ADDITIONAL INFORMATION Hello hi this is kvp krishna i work as a recruitment consultant or freelance consultant with companies here my job profile is to guide the entire process with candidates i give them some personal and online training on how to get a job with companies i train them for some goodcommunication skills,personalitydevelopment,marketing,negotiation and interpersonal skills i train them for the entire process of how to get a job in companies i am good capable of training candidates for their hiring process have some good skills in communication to get hired in call center or bpo's i can guide throughout the process of candidates those who are from diploma in 'civil,electrical.mechanical,electronics and inter candidates from cec,mec,mpc,bipc those who opt jobs from their chosen field to hire graduates from bcom,bsc,bbm,bba,ba and from engineering graduates like btech mechanical,civil,electrical,electronics,aeronautical,computer science and information technology the entire training provided to graduates from bcom bsc bba bbm and so on and can guide engineering graduates to for the best on job selection for every candidate selected in the job i charge 3000 from the job seeker I am happy that i can guide and counsel students for their education or career and professional growth as a recruitment consultant when it comes to students for their career move to guide for the right job according to company norms and standards and the right mentor for students to choose their job where they suits and in which sector they are interested in and what they are passionate about for temporary or permanent job i feel proud that i was working as a recruitment consultant or recruiter to get the right job for the right candidate with mnc's i directly works through manpower placements space consultants as a recruiter till today i never thought of recruiting from today it is my passion people might think krishna or chris sounds interesting even you can also be passionate if you have some good sound knowledge and where is your niche as i thought i am good for child psychology and counseling psychology to actually i know nothing in it and management but i was not satisfied so i started to work as a independent consultant in education,recruitment and marketing as of now i was working as a educational consultant to i overseas education and as a recruitment consultant to space consultants the only thing left is to get clients for marketing i dont want to do all these three at a time from tomorrow i totally decided to guide graduates as a recruitment consultant because many people dont have jobs even they are graduates at present i left thinking of marketing because marketing is not a ordinary job it requires long hours to market products or services globally i decided to work for both education and recruiting
  • 23. as a consultant i have some good sound knowledge in global marketing ya sure if i get clients i can manage my time to work as a marketing consultant globally thanks for your time..