IBM Collaboration Mobile Strategy and a New Way To work
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How can your data and analytics platforms and strategies keep up with a workplace that is ever more mobile and social? IBM can support not only your emerging data and analytics strategies, but connect them with the social and mobile tools people use every day. In this session, you will learn how an IBM collaborative mobile strategy can extend and transform your enterprise. You will see how mobile applications like IBM Connections and IBM Verse can drive employee productivity while they are on the go, by enabling them to use mobile social apps that tap into your enterprise data and analytics platforms.
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IBM Collaboration Mobile Strategy and a New Way To work
- 1. © 2015 IBM Corporation IBM Mobile Strategy and a Social Way to Work - #1260 Heidi Ambler Director of Offering Management for ESS Technologies @heidi_ambler Luis Benitez Manager, Social & Mobile Technologies @lbenitez October 27, 2015
- 2. • IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. • Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. • The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. • The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. Please Note: 2
- 3. • How Mobile is Transforming How We Work • IBM Connections Cloud Overview • A New Way To Work • Wrap Up Agenda 2
- 4. of employees use their personal smartphones and devices at work80% Source: BondGroup
- 5. smartphones become the most popular device for getting online 2015 Source: BondGroup In
- 6. The average user engages with their mobile device 200times in a day Source: datamentors
- 7. text messages are received in America every single day that’s 200B .. With a B!!!! 200,000,000,000 Source: Abumuku.com
- 9. How has your work changed over the last 5 years? BYOD
- 10. How has your work changed over the last 5 years? BYOD
- 11. What a difference 8 year makes… Source: Time.com
- 13. Focus for Enterprise Social Solutions – Evolution of Collaboration Mobile Social Cloud Analytics Security
- 14. A Fully Integrated Collaborative Experience All the tools you need to collaborate, communicate and coordinate Rich mobile applications Integrated Web Experience Extensible and Open Architecture Delivered in the cloud, on premises or hybrid
- 15. Key Tenants of our Mobile Strategy Create first class collaboration experiences for the leading tablets and smartphones Integration Approach • Provide seamless integration between the ESS apps • Native Operating System (OS) integration with the device Security • Best of breed collaborative experiences that seamlessly integrate with advanced mobile security solution • Ensure support for leading Mobile Device Management (MDM) solutions Support • Consistent platform support across ESS mobile apps • Develop a consistent method to determine new mobile platform Connections Chat MeetingsVerse Changing the Way People Are Getting Things Done
- 16. A New Way To Work
- 17. 2015 IBM Verse Over 100 mobile updates IBM Connections IBM Connections Chat IBM Connections Meetings
- 18. IBM Verse Important to Me Stay on top of and organize information important to me Push notifications Widgets Important People IBM Verse is a business email service and platform that combines traditional email and calendar functions with social and real-time communications tools. Mobile Access – Mail, Calendar, and People (iOS, Android)
- 19. IBM Verse Mail Made Actionable: • Needs Action lets me organize what I need to respond to • Waiting For lets me track who owes me a response
- 20. IBM Verse I want to (integration) Connections Meetings • ‘Join Meeting’ • Read Verse Calendar from Meetings App Connections • Share file attachment into Connections • *Open Connections Profile Connections Chat • * Presence shown when identity is available • * Initiate chat session * Android now, coming for iOS
- 21. IBM Connections Chat Voice and Video Support • Voice chat and PSTN dial-out • Video chat • iOS and Android Files • File transfer capabilities Verse Integration • Chat presence shown wherever a person identity is available on Android (coming for iOS) IBM Sametime is a social communications tool that integrates voice, data and video for real-time business.
- 22. IBM Connections Meetings Awareness • Continuous-presence audio and video support for meetings Enhanced Verse Integration • Verse calendar integration • Launching a meeting directly from IBM Verse • Support for audio-only meetings IBM Connections Meetings is a full-featured web meeting service in the IBM cloud, designed for businesses of all sizes..
- 23. IBM Connections Managing Tasks • Assign a single To Do to multiple people in Activities Application Management • Enforce App level password • Control which apps can import data • Render customized app theme colors • Support secure browsers for IBM MobileFirst Protect and MobileIron IBM Verse Integration • Send an email directly from IBM Connections IBM Connections is social software for your business. It enables you to build a network of colleagues and subject matter experts, and then leverage that network to further your business goals.
- 24. IBM Connections Editor Editing Capabilities • Allow users to create, update or modify documents, presentations or spreadsheets directly from their mobile devices. • Provide round trip editing support which allows users to take files from IBM Connections files, update or modify those files and save them back to IBM Connections files. • Share Files in IBM Connections Files. • Camera mode can take and insert pictures and videos to documents, sheets, and slides. • Available for ALL IBM Connections customers
- 25. IBM Connections Editor Tap on the Edit button to launch the IBM Connections Editor app
- 26. IBM Connections Editor Easily saves back to IBM Connections Full featured editing capabilities
- 27. A Look Ahead
- 28. Awareness of What’s Important • Orient drawer, engaged by swiping from right of each applications • Exists throughout our mobile portfolio • Combines relevant information in one space, helping the user understand what’s happening across their apps, what they need to do, and where they need to be • Coach marks help the user find the drawer Clarity – A system that gives an individual the clarity he/she needs in a single place because it knows him. Control - An individual has control over what matters to him, from anywhere, at any time *App = Connections, Verse, possibly Chat, Meetings DESIGNS ARE SUBJECT TO CHANGE
- 29. IBM Verse • Calendar Ghosting – view and act on not yet processed calendar events directly from calendar views • MaaS360/MobileIron Secure Browser Integration – direct launch of specific URLs through secure browsers • Verse iOS app selectable - as mail app from other apps (available today for Android Verse app) • Sync personal groups - allow mailing the group from Verse mobile apps • Threaded Mail – mail conversations for Android (available today in iOS Verse app) • Calendar Free Time Search – Find the open time slots for invitees and yourself before sending out invites • Calendar Events – Attachment and Rich Text • Files Integration – Attach content right from Connections Files • Enhanced Search – Search your entire mailfile and find emails quickly with filters • Team Analytics – View who reports to whom in a partuclar thread • Connections Chat integration for iOS (available today for Android)
- 30. IBM Connections Chat & Meetings • Two factor authentication (token- based) • File transfer support via Connections Files • Presence integration and launching chat from Verse (iOS) • Two-way softphone • Whiteboarding
- 31. IBM Connections • Nested Folders • Polls and Survey • Rich Text Editor For Blogs and Wikis • Document Provider Extensions which will allow users to save files from any preferred mobile application directly into IBM Connections Files Access Polls and Surveys directly from your mobile device
- 32. MDM Support Product Support IBM Mobile Protect MobileIron Citrix AirWatch Good Cloud On-Prem Cloud On-Prem Cloud On-Prem Cloud On-Prem Cloud On-Prem IBM Verse Dec 2015 Oct 2015 Nov 2015 1H 2016 1H 2016 1H 2016 1H 2016 IBM Connections Social / IBM Connections Dec 2015 Oct 2015 Nov 2015 Dec 2015 Dec 2015 1H 2016 Mar 2016 IBM Connections Chat / IBM Sametime Dec 2015 Oct 2015 1H 2016 1H 2016 2H 2016 2H 2016 2H 2016 2H 2016 IBM Connections Meetings / IBM Meetings Dec 2015 Oct 2015 1H 2016 1H 2016 2H 2016 2H 2016 2H 2016 2H 2016 Highlights of key supported MDM / MAM features for all ESS mobile apps • Custom Configuration • Application passcode • Wipe application data remotely • Wipe application data when out of compliance • Restrict clipboard operations • Restrict file export to only whitelisted apps • Restrict file viewing to trusted viewers • Restrict file export • IBM Mobile Connect application tunneling
- 33. Wrap Up
- 34. Social Business Breakout Sessions Session Number Title Speaker Date / Time Location BSS-1244 Drive innovation by connecting your collaboration and data apps in the Cloud Luis Benitez / Heidi Ambler Mon, Oct 26th, 2:30pm – 3:30pm Mandalay Bay SCC, Level 2, Breakers L BSS-1259 Adopting Cloud with Confidence: Taming the Regulatory Dragons David Dutcher / David Durazzano Mon, Oct 26th, 4-5pm Mandalay Bay SCC, Level 2, Breakers L BSS-1215 Accelerating Social Adoption Through Deeper Engagement and Transparency to Insights Suzanne Livingston, Clients TBD Tues, Oct 27th, 1-2pm Mandalay Bay SCC, Level 2, Lagoon AB BSS-1260 Driving mobile, data- and analytics-rich employee engagement Heidi Ambler, Luis Benitez Tues, Oct 27th, 4-5pm Mandalay Bay SCC, Level 2, Breakers L SUP-4053 Technology Transcendence: giving your collaboration tools a brain Jason Silva / Rob Koplowitz Weds, Oct 28th, 1- 2pm Mandalay Bay, South Seas Ballroom F BSS-1274 Reimagine the Way You Work: The Next-Generation Mail and Social Experience Rene Schimmer, Andy Yiu Weds, Oct 28th, 2:30- 3:30pm Mandalay Bay SCC, Level 2, Breakers L BSS-3635 Deliver Content Quickly and Safely: Secure Your Social Content with IBM Connections Cloud Luis Benitez / Jim Puckett Weds, Oct 28th, 4- 5pm Mandalay Bay SCC, Level 2, Breakers L
- 35. Resources IBM Social Landing Page http://ibm.com/social Latest product info, research, podcasts, and more http://www.ibm.com/lotus/connections YouTube Videos https://www.youtube.com/user/IBMSocialBiz IBM Connections Team Blog http://ibmsocialsoftware.com Assets, discussion, and opinion about driving the adoption of IBM Social software http://ibm.com/blogs/socialbusiness Customer Success Stories http://www.ibm.com/social- business/us/en/customers.html Book- Doing Business with IBM Connections http://michaelsampson.net/doingbusinesswithconnectio ns/ App Catalog http://catalog.lotus.com IBM Connections 5.0 Reviewer’s Guide http://bit.ly/ConnectionsReviewers IBM Internal: IBM Connections Roadmap and PM community: http://bit.ly/ConnectionsRoadmap
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- 37. Notices and Disclaimers 36 Copyright © 2015 by International Business Machines Corporation (IBM). No part of this document may be reproduced or transmitted in any form without written permission from IBM. U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM. Information in these presentations (including information relating to products that have not yet been announced by IBM) has been reviewed for accuracy as of the date of initial publication and could include unintentional technical or typographical errors. IBM shall have no responsibility to update this information. THIS DOCUMENT IS DISTRIBUTED "AS IS" WITHOUT ANY WARRANTY, EITHER EXPRESS OR IMPLIED. IN NO EVENT SHALL IBM BE LIABLE FOR ANY DAMAGE ARISING FROM THE USE OF THIS INFORMATION, INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, BUSINESS INTERRUPTION, LOSS OF PROFIT OR LOSS OF OPPORTUNITY. IBM products and services are warranted according to the terms and conditions of the agreements under which they are provided. Any statements regarding IBM's future direction, intent or product plans are subject to change or withdrawal without notice. Performance data contained herein was generally obtained in a controlled, isolated environments. Customer examples are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual performance, cost, savings or other results in other operating environments may vary. References in this document to IBM products, programs, or services does not imply that IBM intends to make such products, programs or services available in all countries in which IBM operates or does business. Workshops, sessions and associated materials may have been prepared by independent session speakers, and do not necessarily reflect the views of IBM. All materials and discussions are provided for informational purposes only, and are neither intended to, nor shall constitute legal or other guidance or advice to any individual participant or their specific situation. It is the customer’s responsibility to insure its own compliance with legal requirements and to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s business and any actions the customer may need to take to comply with such laws. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the customer is in compliance with any law.
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- 39. © 2015 IBM Corporation Thank You
Notas del editor
- For those of you that have been around the workforce can see how mobile is changing within our organizations and the way we are working. We’ve pulled some stats to show some of these changes and it’s affect. For instance, according to the BondSurvey 80% of employees are using their own smartphones and devices at work. This is the driving force behind the Bring Your Own Device plans as well as the fact that our personal lives do come to work and we are still using those devices as a means to keep in touch around “non-work” content.
- The other major change is the fact that this year this study shows that the most popular place to start when getting online is moving to our smartphones. Many of us use our phones more than we realize and many times we are making online purchases requiring the access to the web, posting content in social tools requiring us to get on the internet and connect back in at work … you will begin to see this change even more. Especially as the power and capabilities are becoming so advanced many people are able to do a major portion of their work on these devices
- Given that our devices are so popular for accessing the web explains why this study supports the average user interacting with their phone more than 200 times a day! . Gone are the days of just using your phone to make a call or perhaps to receive a page! Not only do we go online, but we use geo location to check in, find friends, listen to music, watch video’s and more. This interaction activity directly relates again to the power of these devices and what an average user can do. This is no longer a consumer vs. business dimension these worlds are colliding.
- Yes I did have to shorten this slide to ensure I was able to count up all the zero’s but this shows how many text messages are received in a day. The other piece that goes hand in hand is the ways in which we communicate have changed. Those of us who are used to writing what I will refer to as a proper email … now we are short messages and acronyms hence the reason texting is faster. This will continue to sky rocket as more and more people use texting for both personal and professional usage and as the work force shifts with more and more millennial’s joining organizations.
- Social tools are also some of the most widely used applications on mobile devices when you combine these capabilities together and look at this from a business point of view we are seeing increases in how business perform and get work done. Not only does it help with the actual work activities but it also helps connect people better across geographies.
- When you think of all these stats and you reflect on your own usage this image probably hits home. Check out that desk a few years ago that was a high tech office! A big fax machine that might have also been a printer and / or a phone you all remember fax machines?! In addition we probably had a big monitor / desktop machine with a key board. Our rolodex, staplers for all those presentations we were printing or documents … the list goes on.
- Now contrast that to today …. Many of us can get by with a tiny laptop and our phones – and of course the sunglasses since we can work outside and on the go! Things have really changed and this has forced organizations to think different about the applications users need to have now there are more than ever and they are looking for ways to better manage those. There’s the advent of the cloud, bring your own devices to work vs. a company supplying them, using wifi everywhere … you can really see how these changes are impacting all of us. There are definitely pro’s and con’s – good we are accessible everywhere although it does cause the lines to be blurred between where business ends and your personal life begins.
- Since we are at Insight we thought it would be interesting to see the difference in how we all attended in the past … you’ll notice 2005 it’s the good ole days you went to an event you probably took notes in your notebook and / or on a big at the time we thought it was a small laptop. Now we are all about using our phones to take real-time pictures and posting those and / or tweeting and texting them. There is more interaction than ever before. This also becomes a great way to expand coverage for those that cannot attend when you think of real time streaming. Can you imagine what things will look like in another 8 years?
- Now that we’ve talked about the market and the changes being forced into organizations we wanted to give you some information about our solutions that will help users get work done.
- To drive us forward the strategy we are supporting when we are building our solutions and this maps to what you are seeing within the marketplace we believe it’s paramount to think about mobile hence this session you are in, the ability to access that information within a cloud environment, seamlessly integrated social components to help in connecting the workforce, using analytics to surface the right information at the right time all within a secure environment. See let’s talk about our solutions that showcase these strategies.
- The Enterprise Social Solutions – we are IBM so we call ourselves “ESS” … we provide a fully integrated collaborative experience. That experience includes Mail, Social, Meetings, Documents, Chat and of course mobile. All of these tools will allow you to change the way you work. We not only provide a rich web experience but we have a complimentary rich mobile environment of which we will show you in a few moments. This is available in deployment models of your choice and is built on an open architecture.
- We wanted to add this in as it speaks to the important of how we think of mobile. Our strategy for when we are building mobile experiences is to have an integration approach whether that is integration between our apps as you can pick and choose what you want to us – it of course includes security. Not only do we include security within our application but we also recognize many organizations are in need of integrating our solutions into their broader Mobile Device or Mobile Application Managements tools. The other key aspect for us although we would love if everyone was on the same phone, same OS and same version we know that’s not possible hence the reason we build with multiple platforms in mind such as iOS and Andriod. At the bottom you’ll see we provide native applications for each of our capabilities. I’m going to turn things over to Luis and he will show and talk to you more about the applications we provide.