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SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
SAP  and  Lean  EAM  – a  Contradiction?
1
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
Agenda
2
About me1
5 Executing Digital  Transformation    
4 Starting the Lean  Enterprise  Architecture Journey
Introducing AMAG2
Our Challenge:  Balancing IT  Efficiency  &  Innovation3
6 Summary  &  Questions
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
3
About me1
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
I  worked  my  way  south  to  Switzerland
4
UniversityEmden, Physics
1990 - 1995
Systemadministrator SAP,Ulm
1995 - 2003
Head of Enterprise System, Zürich
2003 – 2014
Architecture Manager, Zürich
since 2015
Desy, Hamburg
1995
Airbus, Bremen
1992
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
5
Introducing AMAG2
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
AMAG  – How It All  Started
6
In  service of mobility -­ since 1945
1945:
Walter  Haefner founds the „Automobil-­
und  Motoren  AG“
1948:  
Import  agreement with Volkswagen
Further  import agreements:
Audi  -­ 1967
SEAT  -­ 1984
ŠKODA  -­ 1992
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
AMAG  – The  Leading Car-­Importer of Switzerland
7
Quality
Control
centre for
VW  group
Cars  from
23  plants
29.8%
market share
Import:
95.680
cars in  
2015
Primary  
importer of
5  VW-­group
brands
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
AMAG  Partners  and  Customers
8
450
Dealers  &  
Service  Partners
84
Retail
Locations
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
9
Our Challenge:  Balancing
IT  Efficiency  &  Innovation
3
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
Balancing  the  Pressure  to  Consolidate  &  Need  for  IT  Innovation
10
Pressure to
consolidate
Digital
innovation
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
Pressure  to  Consolidate
11
Increasing complexity of SAP  Setup
(multiple  instances,  clients,  add-­ons,...)
Pressure to move to SAP  HANA
Dependency on  Oracle  technology
(lack  of alternatives  and licence costs)
NEED  TO
CONSOLIDATE
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
Digital  Innovation
12
+
Rising Customer  Demands New  Business  Models
• Retailer:  Higher  process  
efficiency  &  digital  innovation  
• End  customers:  Better,  faster  
and  easier  user  experience
• Intermodal  mobility  (e.g.  
connecting  car  with  train)
• Automated  leasing  offers  
(including  rate  calculator,  
background  checks)
• Direct  sales  of  cars  in  a  highly  
customized  fashion
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
What  Made  These  Challenges  Even  More  Difficult  to  Tackle
13 Informatik
No  active,  comprehensive  management
of  Enterprise  Architecture
IT  Landscape  grew  highly  complex
(300  Apps,  400  IT  Components,  1000  Interfaces)
No  overview  of  responsibilities  
No  complete  overview  of  active  
applications  and  technology
!
!
!
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
14
Starting the Lean  Enterprise  
Architecture Journey
4
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
Shortlisting  the  Top  6  Use  Cases  for  EA
15
Portfolio  optimisation (redundancy  reduction)
IT  lifecycle  management
Platform  standardisation (especially  SAP)
Strategic  IT  roadmapping
Business  support  maps
Technology  and  standards  roadmap
1.00 1.50 2.00 2.50 3.00
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
Starting  the  Journey
16
1
2
Selection of Tool
-­ lightweight
-­ easy  to use
-­ collaboration
-­ fast  start
One initial  minimum case:  
replacing old excel file
Expanding from there
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
17
Executing Digital  Transformation    5
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
Tackling  the  Two  Challenges:  Efficiency  &  Innovation
18
EFFICIENCY INNOVATION
! "
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
AMAG  Platform  Strategy  (2/2)
19
!
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
Planning  the  SAP  Landscape  Transformation
20
!
Technology
Architecture
Information  Systems
Architecture
Business
Architecture
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
SAP  Roadmap  to  HANA
21
!
Neuwagenimport
HANA  /  Oracle
Spare  Parts
AMAG  Leasing
Process Integr.  I
Händler-­RV  BW System  1
AMAG  &
Partner
Händler-­RV  BW  
Spare  Parts  (VS)
Process Integr.  II
Oracle HANA  /  Oracle HANA
Spare  Parts
AMAG  Leasing
HANA  /  Oracle
ALAG
AIDA
8.1  
ZF
Werksappl (ET2000)
Spare  P.
NeuWI
Human  Resources   System  4  -­ HCM
2015 2016 2017 2018 2019
Zentr.  Funktionen
AIDA  Freie  Partn.
AIDA  AMAG
Human  Res.
Solution  Manager
IDM
GRC
AIDA    AMAG
AIDA  Freie  Partner
Human  Resources
Solution  Manager  /  UI5
IDM
GRC
Zentrale  Funktionen
Data  Services
Human  Resources  
Data  Services
System  3    
AMAG  &  Partner  
GRC/IDM/Solman/UI5
System  3    
AMAG  &  Partner  
GRC/IDM/Solman/UI5
Data  Services
System  3  -­ AMAG  &  Partner  
GRC,  Identity  Mgmt.,  Solution  Mgmt.,  UI5
NeuwagenimportNeuwagenimportNeuwagenimport  
AIDA
8.1  
AMAG  &  
Partner
AMAG  &  
Partner
System  1
AMAG
System  1
AMAG
Data  Services
Process Integr.   II
System  2
AMAG  &  Partner  PO.
System  2  – AMAG  SAP  AEX
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
Automating  the  IT  Inventory
22
!
Out-­of-­the-­box  integrations REST  API  &  SDKs
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
Tackling  the  Two  Challenges:  Efficiency  &  Innovation
23
EFFICIENCY INNOVATION
! "
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
Mobile  Registration  for Test  Drives
24
Integration  with
SAP  Dealer  
Business  
Management  
(DBM)
! "
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
Volkswagen  – Digital  Retail
25
e.g.  SAP
Systems  
! "
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
Hack  Zürich  – Big  Data  Analysis  Car  Trade-­In  Value
26
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
27
Elastic
View
Controller
Model
DB
Single Page App
REST-API
DB
REST-API
Single-Page
App / Mobile
Backend
Micro services
Infrastructure
Services
Enabling  New  Operating  Models:  Microservices &  DevOps
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
Visualising Live  Data  in  Enterprise  Architecture  Repository
28
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
29
Summary  &  Questions6
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
Key  Take-­Aways
30
Interesting  journey  – and  it  has  only  just  started
C
A
E
D
B
The  light,  collaborative  EA  approach  is  the  right  one  
Integrations  and  automation  are  key  success  factors
Organisation needs  time  to  get  used  to  new  agile  models
A  lack  of  transparency  makes  you  unable  to  act
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
31
Questions?
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
Contact
32
AMAG  Automobil-­ und  Motoren  AG
Informatik
Dällikerstrasse 26
CH-­8107  Buchs
Tel.  +41  44  846  18  41
Fax  +41  44  846  18  66
andreas.puke@amag.ch
http://www.amag.chAndreas  Puke
​ Architecture Manager
SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016
Andreas  Puke,  ICT  Architekt
33
Thank you.

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AMAG Forrester about SAP & Lean Enterprise Architecture Management using LeanIX

  • 1. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt SAP  and  Lean  EAM  – a  Contradiction? 1
  • 2. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt Agenda 2 About me1 5 Executing Digital  Transformation     4 Starting the Lean  Enterprise  Architecture Journey Introducing AMAG2 Our Challenge:  Balancing IT  Efficiency  &  Innovation3 6 Summary  &  Questions
  • 3. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt 3 About me1
  • 4. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt I  worked  my  way  south  to  Switzerland 4 UniversityEmden, Physics 1990 - 1995 Systemadministrator SAP,Ulm 1995 - 2003 Head of Enterprise System, Zürich 2003 – 2014 Architecture Manager, Zürich since 2015 Desy, Hamburg 1995 Airbus, Bremen 1992
  • 5. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt 5 Introducing AMAG2
  • 6. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt AMAG  – How It All  Started 6 In  service of mobility -­ since 1945 1945: Walter  Haefner founds the „Automobil-­ und  Motoren  AG“ 1948:   Import  agreement with Volkswagen Further  import agreements: Audi  -­ 1967 SEAT  -­ 1984 ŠKODA  -­ 1992
  • 7. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt AMAG  – The  Leading Car-­Importer of Switzerland 7 Quality Control centre for VW  group Cars  from 23  plants 29.8% market share Import: 95.680 cars in   2015 Primary   importer of 5  VW-­group brands
  • 8. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt AMAG  Partners  and  Customers 8 450 Dealers  &   Service  Partners 84 Retail Locations
  • 9. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt 9 Our Challenge:  Balancing IT  Efficiency  &  Innovation 3
  • 10. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt Balancing  the  Pressure  to  Consolidate  &  Need  for  IT  Innovation 10 Pressure to consolidate Digital innovation
  • 11. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt Pressure  to  Consolidate 11 Increasing complexity of SAP  Setup (multiple  instances,  clients,  add-­ons,...) Pressure to move to SAP  HANA Dependency on  Oracle  technology (lack  of alternatives  and licence costs) NEED  TO CONSOLIDATE
  • 12. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt Digital  Innovation 12 + Rising Customer  Demands New  Business  Models • Retailer:  Higher  process   efficiency  &  digital  innovation   • End  customers:  Better,  faster   and  easier  user  experience • Intermodal  mobility  (e.g.   connecting  car  with  train) • Automated  leasing  offers   (including  rate  calculator,   background  checks) • Direct  sales  of  cars  in  a  highly   customized  fashion
  • 13. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt What  Made  These  Challenges  Even  More  Difficult  to  Tackle 13 Informatik No  active,  comprehensive  management of  Enterprise  Architecture IT  Landscape  grew  highly  complex (300  Apps,  400  IT  Components,  1000  Interfaces) No  overview  of  responsibilities   No  complete  overview  of  active   applications  and  technology ! ! !
  • 14. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt 14 Starting the Lean  Enterprise   Architecture Journey 4
  • 15. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt Shortlisting  the  Top  6  Use  Cases  for  EA 15 Portfolio  optimisation (redundancy  reduction) IT  lifecycle  management Platform  standardisation (especially  SAP) Strategic  IT  roadmapping Business  support  maps Technology  and  standards  roadmap 1.00 1.50 2.00 2.50 3.00
  • 16. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt Starting  the  Journey 16 1 2 Selection of Tool -­ lightweight -­ easy  to use -­ collaboration -­ fast  start One initial  minimum case:   replacing old excel file Expanding from there
  • 17. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt 17 Executing Digital  Transformation    5
  • 18. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt Tackling  the  Two  Challenges:  Efficiency  &  Innovation 18 EFFICIENCY INNOVATION ! "
  • 19. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt AMAG  Platform  Strategy  (2/2) 19 !
  • 20. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt Planning  the  SAP  Landscape  Transformation 20 ! Technology Architecture Information  Systems Architecture Business Architecture
  • 21. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt SAP  Roadmap  to  HANA 21 ! Neuwagenimport HANA  /  Oracle Spare  Parts AMAG  Leasing Process Integr.  I Händler-­RV  BW System  1 AMAG  & Partner Händler-­RV  BW   Spare  Parts  (VS) Process Integr.  II Oracle HANA  /  Oracle HANA Spare  Parts AMAG  Leasing HANA  /  Oracle ALAG AIDA 8.1   ZF Werksappl (ET2000) Spare  P. NeuWI Human  Resources   System  4  -­ HCM 2015 2016 2017 2018 2019 Zentr.  Funktionen AIDA  Freie  Partn. AIDA  AMAG Human  Res. Solution  Manager IDM GRC AIDA    AMAG AIDA  Freie  Partner Human  Resources Solution  Manager  /  UI5 IDM GRC Zentrale  Funktionen Data  Services Human  Resources   Data  Services System  3     AMAG  &  Partner   GRC/IDM/Solman/UI5 System  3     AMAG  &  Partner   GRC/IDM/Solman/UI5 Data  Services System  3  -­ AMAG  &  Partner   GRC,  Identity  Mgmt.,  Solution  Mgmt.,  UI5 NeuwagenimportNeuwagenimportNeuwagenimport   AIDA 8.1   AMAG  &   Partner AMAG  &   Partner System  1 AMAG System  1 AMAG Data  Services Process Integr.   II System  2 AMAG  &  Partner  PO. System  2  – AMAG  SAP  AEX
  • 22. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt Automating  the  IT  Inventory 22 ! Out-­of-­the-­box  integrations REST  API  &  SDKs
  • 23. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt Tackling  the  Two  Challenges:  Efficiency  &  Innovation 23 EFFICIENCY INNOVATION ! "
  • 24. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt Mobile  Registration  for Test  Drives 24 Integration  with SAP  Dealer   Business   Management   (DBM) ! "
  • 25. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt Volkswagen  – Digital  Retail 25 e.g.  SAP Systems   ! "
  • 26. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt Hack  Zürich  – Big  Data  Analysis  Car  Trade-­In  Value 26
  • 27. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt 27 Elastic View Controller Model DB Single Page App REST-API DB REST-API Single-Page App / Mobile Backend Micro services Infrastructure Services Enabling  New  Operating  Models:  Microservices &  DevOps
  • 28. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt Visualising Live  Data  in  Enterprise  Architecture  Repository 28
  • 29. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt 29 Summary  &  Questions6
  • 30. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt Key  Take-­Aways 30 Interesting  journey  – and  it  has  only  just  started C A E D B The  light,  collaborative  EA  approach  is  the  right  one   Integrations  and  automation  are  key  success  factors Organisation needs  time  to  get  used  to  new  agile  models A  lack  of  transparency  makes  you  unable  to  act
  • 31. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt 31 Questions?
  • 32. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt Contact 32 AMAG  Automobil-­ und  Motoren  AG Informatik Dällikerstrasse 26 CH-­8107  Buchs Tel.  +41  44  846  18  41 Fax  +41  44  846  18  66 andreas.puke@amag.ch http://www.amag.chAndreas  Puke ​ Architecture Manager
  • 33. SAP  and Lean  EAM  – a  Contradiction?,  Forrester  Digital  Transformation  Europe  2016,  London,  8  June  2016 Andreas  Puke,  ICT  Architekt 33 Thank you.