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People Analytics is the New HR
Wharton People Analytics Conference │ April 2015
What we tell our friends about people analytics…
©2015 LinkedIn Corporation. All Rights Reserved.
…what our business partners think of people analytics…
©2015 LinkedIn Corporation. All Rights Reserved.
…what we actually do in people analytics
©2015 LinkedIn Corporation. All Rights Reserved.
People analytics:
A tiny but growing field in HR
©2015 LinkedIn Corporation. All Rights Reserved.
People analytics is a small field within HR
©2015 LinkedIn Corporation. All Rights Reserved.
Number of member profiles in 2015 (not to scale)
Source: LinkedIn, estimate based on member reported job titles and skills, (Apr 2015).
4.5M
HR professionals
9,500
People analytics
professionals
Source: LinkedIn self-reported member data based on job title, start date, and company
…but it’s growing quickly
©2015 LinkedIn Corporation. All Rights Reserved.
2,000 2,400 3,000 3,400 3,500 3,900 4,300 4,700 5,300 8,100 9,500
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Q1
Number of People Analytics Professionals Growth Rate
Number of people analytics members on LinkedIn
~5X growth
over 10 years
People analytics professionals have diverse skill profiles
©2015 LinkedIn Corporation. All Rights Reserved.
Percent of profiles by segment
Source: LinkedIn, estimate based on member reported job titles and skills
8%
17%
10%
13%24%
28%
Data guru
Staffing
expert
Talent
manager
Reporting
analyst
Workforce
consultants
HR process
manager
4,500Companies have
employees focused on
people analytics
43%
of the Fortune 1000
55%
of all people analytics
functions have been
started within the last 5
years
©2015 LinkedIn Corporation. All Rights Reserved.
Companies are catching on
©2015 LinkedIn Corporation. All Rights Reserved.
People analytics: What it is and how it’s evolving
The 4-step evolution of people analytics functions
We create business value through behavior change, not predictive analytics
©2015 LinkedIn Corporation. All Rights Reserved.
Impact
People Analytics Maturity
Level 1
Data monkey
Level 2
“Why?” asker
Level 3
Proactive
business partner
Level 4
Change leader
“I need this data tomorrow for the company All Hands”
“How do we shape our talent strategy to
meet our business goals?”
“Help me understand what problem you are
trying to solve?”
“How do we reduce bias in our people decisions?”
People analytics professionals tackle big business questions
Sample business & HR problems across the employee lifecycle
©2015 LinkedIn Corporation. All Rights Reserved.
Workforce
Planning
What is our talent strategy to grow the business in key areas?
How do we forecast talent demand & supply of critical talent?
Talent
acquisition How do we quickly identify and prioritize critical talent pools?
Learning &
Development
How do we define, assess, and develop great leaders at LinkedIn?
How do we measure the impact of learning?
Talent
Management
What are the drivers of attrition?
How do we reduce regrettable attrition and retain top talent?
Example: Implementing Data Driven Recruiting at LinkedIn
Problem: How do we efficiently identify and prioritize critical talent pools?
©2015 LinkedIn Corporation. All Rights Reserved.
We sized & prioritized the market of Systems & Infrastructure engineers
Affinity
Which prospects are most likely engage?
SkillMatch
Whohasexpertiseinskillsweneed?
1:Many
“Nurture”
High
HighLow
1:1
“Blue Carpet”
1:Many
Talent Brand
1:Many
“Telesales”
Pilot results
 Most successful
quarter in Systems
& Infrastructure
Engineering
recruiting
 Influenced LinkedIn
Recruiter product
roadmap
Data driven recruiting led to sky high InMail response rates
We used engagement & connectedness to target candidates w/ high affinity
No
engagagement /
connection
Engaged w/
Competitor
Connected w/ LI Engaged w/ LI Engaged w/ LI &
w/ Competitor
Engaged w/ LI &
Connected w/LI
©2015 LinkedIn Corporation. All Rights Reserved.
2.8x higher
response rates
vs. no connection
InMail response rates
Source: North America; n=100k
So you think you want to do people analytics?
©2015 LinkedIn Corporation. All Rights Reserved.
Professionals
Get to know people who work in people
analytics! Sharpen your analytics skills.
Companies
Don’t wait for the data infrastructure to
be finished. Pursue quick wins that
build credibility and provide immediate
business value.
Reporting
Analytics Dashboards
Ad Hoc Reporting
Data Mining & Cleaning
Technical Project
Manager
Consulting
Process Improvement
Performance Mgmt.
Organization Design
Strategic Planning
Analytics
Statistical Modeling
A/B Testing
Survey Design
Research
©2015 LinkedIn Corporation. All Rights Reserved.
How to build your people analytics function
Successful people analytics teams start with 3 critical skill areas
Questions?
©2015 LinkedIn Corporation. All Rights Reserved.
Lorenzo Canlas
Head of Talent Analytics
LinkedIn
Will Gaker
Senior Manager, Talent Analytics
LinkedIn
Get started today –
Learn how to apply people analytics to recruiting
Learn more

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People Analytics is the New HR

  • 1. People Analytics is the New HR Wharton People Analytics Conference │ April 2015
  • 2. What we tell our friends about people analytics… ©2015 LinkedIn Corporation. All Rights Reserved.
  • 3. …what our business partners think of people analytics… ©2015 LinkedIn Corporation. All Rights Reserved.
  • 4. …what we actually do in people analytics ©2015 LinkedIn Corporation. All Rights Reserved.
  • 5. People analytics: A tiny but growing field in HR ©2015 LinkedIn Corporation. All Rights Reserved.
  • 6. People analytics is a small field within HR ©2015 LinkedIn Corporation. All Rights Reserved. Number of member profiles in 2015 (not to scale) Source: LinkedIn, estimate based on member reported job titles and skills, (Apr 2015). 4.5M HR professionals 9,500 People analytics professionals
  • 7. Source: LinkedIn self-reported member data based on job title, start date, and company …but it’s growing quickly ©2015 LinkedIn Corporation. All Rights Reserved. 2,000 2,400 3,000 3,400 3,500 3,900 4,300 4,700 5,300 8,100 9,500 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Q1 Number of People Analytics Professionals Growth Rate Number of people analytics members on LinkedIn ~5X growth over 10 years
  • 8. People analytics professionals have diverse skill profiles ©2015 LinkedIn Corporation. All Rights Reserved. Percent of profiles by segment Source: LinkedIn, estimate based on member reported job titles and skills 8% 17% 10% 13%24% 28% Data guru Staffing expert Talent manager Reporting analyst Workforce consultants HR process manager
  • 9. 4,500Companies have employees focused on people analytics 43% of the Fortune 1000 55% of all people analytics functions have been started within the last 5 years ©2015 LinkedIn Corporation. All Rights Reserved. Companies are catching on
  • 10. ©2015 LinkedIn Corporation. All Rights Reserved. People analytics: What it is and how it’s evolving
  • 11. The 4-step evolution of people analytics functions We create business value through behavior change, not predictive analytics ©2015 LinkedIn Corporation. All Rights Reserved. Impact People Analytics Maturity Level 1 Data monkey Level 2 “Why?” asker Level 3 Proactive business partner Level 4 Change leader “I need this data tomorrow for the company All Hands” “How do we shape our talent strategy to meet our business goals?” “Help me understand what problem you are trying to solve?” “How do we reduce bias in our people decisions?”
  • 12. People analytics professionals tackle big business questions Sample business & HR problems across the employee lifecycle ©2015 LinkedIn Corporation. All Rights Reserved. Workforce Planning What is our talent strategy to grow the business in key areas? How do we forecast talent demand & supply of critical talent? Talent acquisition How do we quickly identify and prioritize critical talent pools? Learning & Development How do we define, assess, and develop great leaders at LinkedIn? How do we measure the impact of learning? Talent Management What are the drivers of attrition? How do we reduce regrettable attrition and retain top talent?
  • 13. Example: Implementing Data Driven Recruiting at LinkedIn Problem: How do we efficiently identify and prioritize critical talent pools? ©2015 LinkedIn Corporation. All Rights Reserved. We sized & prioritized the market of Systems & Infrastructure engineers Affinity Which prospects are most likely engage? SkillMatch Whohasexpertiseinskillsweneed? 1:Many “Nurture” High HighLow 1:1 “Blue Carpet” 1:Many Talent Brand 1:Many “Telesales” Pilot results  Most successful quarter in Systems & Infrastructure Engineering recruiting  Influenced LinkedIn Recruiter product roadmap
  • 14. Data driven recruiting led to sky high InMail response rates We used engagement & connectedness to target candidates w/ high affinity No engagagement / connection Engaged w/ Competitor Connected w/ LI Engaged w/ LI Engaged w/ LI & w/ Competitor Engaged w/ LI & Connected w/LI ©2015 LinkedIn Corporation. All Rights Reserved. 2.8x higher response rates vs. no connection InMail response rates Source: North America; n=100k
  • 15. So you think you want to do people analytics? ©2015 LinkedIn Corporation. All Rights Reserved. Professionals Get to know people who work in people analytics! Sharpen your analytics skills. Companies Don’t wait for the data infrastructure to be finished. Pursue quick wins that build credibility and provide immediate business value.
  • 16. Reporting Analytics Dashboards Ad Hoc Reporting Data Mining & Cleaning Technical Project Manager Consulting Process Improvement Performance Mgmt. Organization Design Strategic Planning Analytics Statistical Modeling A/B Testing Survey Design Research ©2015 LinkedIn Corporation. All Rights Reserved. How to build your people analytics function Successful people analytics teams start with 3 critical skill areas
  • 17. Questions? ©2015 LinkedIn Corporation. All Rights Reserved. Lorenzo Canlas Head of Talent Analytics LinkedIn Will Gaker Senior Manager, Talent Analytics LinkedIn
  • 18. Get started today – Learn how to apply people analytics to recruiting Learn more

Notas del editor

  1. Hello everyone! We are really excited to introduce the today’s webcast titled, “Become a Strategic Advisor with Data Driven Recruiting”.