Digital India, e Services in HP and India

1. Role of ICT in Management of
Projects/Schemes in Rural Development.
Draft National IT policy
include the goals of making at least one individual of
every household e-literate

2. Background
• IT : Information generation and Information
System
and
• CT : Communication technology

3. IT – Info Generation
• Organization Bill Copy
• Cash Management
• Credit Management
• Store Management
• Inventory list
• Taxation management
• Profit & Loss Statement

5. Information System
An information system is an organized combination of
people, hardware, software, communications network, and data
resources that collects, transforms, and disseminates in an
organization.
http://hipashimla.nic.in || Information Services 5

6. Types of Information System
• Operational support system
 Transaction Processing system
 Process control systems
 Office automation system eg : e-office
• Management support system
 Management Information Systems
 Decision Support Systems
 Executive Information Systems
 Expert Systems
http://hipashimla.nic.in || Information Services 6

7. Information required at different management
levels
http://hipashimla.nic.in || Information Services
9-7

9. ICT in Rural Development
ICTs can overcome many infrastructural
constraints. Through ICTs people in rural areas
can connect with the local, regional and national
economy and access markets, banking/financial
services and employment opportunities.

10. • https://www.youtube.com/watch?v=Qmla9NLFBvU

11. Doubling the farmer’s income
Doubling the farmer’s income

12. Tools

13. Technical Advice

14. Citizen Weather station

15. Crop Insurance

16. Greenhouse remote monitoring

17. Soil testing and water stress

18. E-Choupals and Global Market

19. - Architectural Software
- Price Comparison
- Technical Analysis
- Geographical Analysis
- Disaster Risk Analysis
• Planning and Management : Setting of goals that
can be share across the organizations / stakeholders
and mapping them to key performance indicators.

20. People Plan Campaign
gpdp.nic.in
• PlanPlus : Estimated planning
• ActionSoft : Physical progress
• mActionSoft / Bhuwan application : Asset tagging
• PriyaSoft : Accounting Software
• PFMS : Fund flow
• NAD/LGD

21. Benefits of ICT in Planning and Management
• ICT helps in the fully Integration of the Departments/ Ministries.
• ICT aligns the technology with the organizational goals.
• It helps to develop the strategic plans and roadmaps.
• ICT provides a flexible and readymade framework; the organization has to
customize the frame.

22. Data Collection
• USSD
• IVRS
• Missed Call
• Web Forms
• Push/Pull SMS
• Social Media #tag
• Mobile Off-line data collection

23. Data Analysis
• Dashboard
• Excel
• SPSS
• R-tools

24. Information Dissemination
• Websites
• Blog
• Social Media (#tag)
• SMS
• IVRS
• Chatbots
• WhatsApp/Skype etc.

25. Writing Detailed Project Report
• Drafting :
• Google Text – to Speech
• Ms Word/ Open word
• Data analysis and Organizing :
• SPSS / spreadsheet/ R-tools
• Pictorial representation
• Charts
• Images

26. Monitoring
• Gantt Chart interlinked with
System software.

27. Data Storage
• External storage Devices:
• DVD / CD / USB Device / Hard disk
• Cloud computing
• Microsoft’s One Drive
• Google Drive
• Drop Box
• Network servers
• Data Base Servers

28. Involving stakeholders / Mode of
communication:
• Traditional Involvement :
• File Movement
• Digital Involvement
• Video conferencing
• E-mail
• SMS / MMS
• Youtube
• Fax / Scanner
• Social Media
• Facebook
• Twitter
• My Gov like App

29. Presentation
• Using Projector
• Presenter
• Camera
• Videos / Images

30. Feedback
• Social Platform
• Online surveys
• Push messages
• Emails
• Missed Call

31. Reporting
• Management Information Software
• Customized Database reports

32. Financial Inclusion
• Receipt:
• PFMS
• Expenditure
• Internet Banking
• Wallets
• PoS Terminal
• USSD
• UID
• UID
• PFMS

34. E-Governance
• Re-engineering of the processes,
• Reducing turn-around time
• Standardizing the formats
• Better service delivery to common man
• Reducing footfall in the office
• Increasing transparency
• Accountability

36. Date Avg. data for
last 04 years
Figures for
Current Date
Trend
15.12.2016 05 12 High Growth
16.12.2016 04 11 High Growth
20.12.2016 08 18 High Growth
01.01.2017 03 13 High Growth
05.01.2017 01 02 Normal
0
2
4
6
8
10
12
14
16
18
20
15.12.2016 16.12.2016 20.12.2016 01.01.2017 05.01.2017
XYZ Disease_ Reporting Chart
Avg. data for last 04 years Figures for Current Date Trend

37. • It is as simple that we just shifted from Auto to Taxi (04 wheelers).
People
Processes
Organization/
Govt. Setup /
Resources
Processes

38. Gov - solutions

39. LMK/CSC/Sugam Mobile Phones Computers Kiosks Call Center Television
Data Communication
Devices
Government DataSource Data
Data Center/ E-Databank Office Automation
Data Processing
ApplicationsProcessing
Citizens, Businesses, NGOs, Industries, Government DepartmentsTarget Segments
Government Infrastructure Arrangement
Intermediaries
(Consultants, Institutes)
Email/ Soft / App
Data Communication
Applications
Channel HIMSWAN / NKN

40. Service Delivery Architecture
Govt. Application
Application Layer &
Payment Gateway
Participating
Department
State Data Centre
Department Users
Approve / Reject
Apply Online
Service Delivery
Points
CSC/
Sugam
Centres
Payment Gateway
Citizen

41. E-Services

42. Why e-services ?
• Reducing footfall in government setup
• Round the clock services
• Effective, efficient and transparent services
• Better Service delivery
• Record tracking
• No middle man
• Re-engineering of services and processes
• Adding a new layer of CSC/LMK etc.
• Dashboard with proper reporting formats

43. E-district HP
• The application conceptualized to increase Government to citizen
interaction, transparency and accountability.

44. Services
• 11 departments has hosted their online services

45. Grievance Redressal / Feedback

46. Verify Certificates

47. Apply for a certificate

48. Fill the form

49. Push & Pull the documents
• Cloud Storage
• Free Service
• Aadhaar linkage

51. Open Government Data (OGD) Platform for
Planning and decision making
• Data Management System (DMS) – Module for contributing data catalogs by
various government agencies for making those available on the front end website
after a due approval process through a defined workflow.
• Content Management System (CMS) – Module for managing and updating various
functionalities and content types of the Open Government Data Platform India
Platform.
• Visitor Relationship Management (VRM) – Module for collating and disseminating
viewer feedback on various data catalogs.
• Communities – Module for community users to interact and share their zeal and
views with others, who share common interests as that of theirs.

53. Bhuwan (GIS mapping tool)

54. Citizen involvement

55. myGov (blog)

58. NIC email

61. Education

64. Government Directory

66. National Asset Directory

67. Financial Inclusion

68. Fund Management

71. Government to Government

73. Major department and organizations to be
integrated

74. Sector wise compendium
(Himachal)
Scheme Particulars Link

75. R
u
r
a
l
Rural Sector ` 18001808005
Drinking Water and Sanitation
http://www.mdws.gov.in/
NBA
http://tsc.gov.in/tsc/NBA/
NBAHome.aspx
National Social Assistance
Programme (NSAP)
These are intended to secure for the citizens adequate means of livelihood, raise the standard of living, improve public health, provide free and
compulsory education for children etc. In particular, Article 41 of the Constitution of India directs the State to provide public assistance to its citizens
in case of unemployment, old age, sickness and disablement and in other cases of undeserved want within the limit of its economic capacity and
development
http://nsap.nic.in
MGNREGA
An Act to provide for the enhancement of livelihood security of the households in rural areas of the country by providing at least one hundred days
of guaranteed wage employment in every financial year to every household whose adult members volunteer to do .UnSkilled manual work and for
matters connected therewith or incidental thereto.
http://nrega.nic.in
PMGSY
launched on 25th December 2000 as a fully funded Centrally Sponsored Scheme to provide all weather road connectivity in rural areas of the
country. The programme envisages connecting all habitations with a population of 500 persons and above in the plain areas and 250 persons and
above in hill States, the tribal and the desert areas.
http://pmgsy.nic.in/
NRLM / SGSY
Aided in part through investment support by the World Bank, the Mission aims at creating efficient and effective institutional platforms of the rural
poor enabling them to increase household income through sustainable livelihood enhancements and improved access to financial services.
http://nrlm.gov.in/nrlmlive
/outerReportAction.do?met
hodName=showIndex
http://aajeevika.gov.in/
IWMP
Drought Prone Areas Programme (DPAP), Desert Development Programme (DDP) and Integrated Wastelands Development Programme (IWDP)
of the Department of Land Resources have been integrated and consolidated into a single modified programme called Integrated Watershed
Management Programme (IWMP) w.e.f. 26.02.2009.
http://iwmpmis.nic.in/
Indira Awaas Yojna
Fulfing the need for rural housing and tackling housing shortage particularly for the poorest is an important task tobe undertaken as part of the
poverty alleviation efforts of the Government. The Indira Awaas Yojana (IAY) is a flagship scheme of the Ministry of Rural Development to provide
houses to below poverty line (BPL) families in the rural areas.
http://iay.nic.in/netiay/hom
e.aspx

76. r
e
v
e
n
u
e
Himbhoomi Land Records
http://admis.hp.nic.in/himbhoo
mi/lmkDashboard.aspx
e-Pramaan To verify Records epramaan.gov.in
Himris Property Registration Software
Revenue Court Case Monitoring software (RCMS) http://hp.gov.in/rcms
GIS Mapping District wise data
http://14.139.224.135/myapp/H
P.htm

77. f
i
n
a
n
c
e
eSalary Salary Preparation
https://himkosh.hp.nic.in/treasuryportal/e
SalaryLink.aspx
ePension
Pension Preparation and transfer
directly through DBT
https://himkosh.hp.nic.in/treasuryportal/e
PensionLink.aspx
eVitran Budget distribution https://himkosh.hp.nic.in/evitran/
eKosh Reporting sys
https://himkosh.hp.nic.in/treasuryportal/e
KoshLink.aspx
HPNPS NEW PENSION SCHEME
https://himkosh.hp.nic.in/sabnps/default.a
spx
eChallan Receipt https://himkosh.hp.nic.in/eChallan/

78. t
r
a
v
e
l
l
i
n
g
Sarthi Driving Licence
https://sarathi.nic.in:8443/nrportal/sara
thi/HomePage.jsp
Booking
Railway irctc.co.in
HRTC Bus booking http://www.hrtc.gov.in/hrtctickets/
PASS Passport
http://www.passport.gov.in/shimla/hom
e.htm
Vahan Vechicle Registration https://vahan.nic.in

79. a
g
r
i
Agmarknet
Commodity wise rates in
particular mandi
http://agmarknet.nic.in/
Agrisnet Crop Disesases
eco stat Statistical Department
http://www.hp.gov.in/weeklyprice
s/ViewRateAll.aspx
ehimapurti Rates
http://admis.hp.nic.in/ehimapurti
/

80. S
a
f
e
t
y
&
S
e
c
u
r
i
t
y
Him police http://admis.hp.nic.in/himpol/Citizen/OnlineComplaints.aspx
Child 1098
Women 181
Youth -
Drugs/Depression
1800 4202020
Cyber Crime http://admis.hp.nic.in/himpol/Citizen/OnlineCyberCrimeReported.aspx
Cyber Crime against
women
http://admis.hp.nic.in/himpol/Citizen/OnlineComplaints.aspx?type=2
SMS Response 9459100100

81. S
a
f
e
t
y
&
S
e
c
u
r
i
t
y
Him police http://admis.hp.nic.in/himpol/Citizen/OnlineComplaints.aspx
Child 1098
Women 181
Youth -
Drugs/Depression
1800 4202020
Cyber Crime http://admis.hp.nic.in/himpol/Citizen/OnlineCyberCrimeReported.aspx
Cyber Crime against
women
http://admis.hp.nic.in/himpol/Citizen/OnlineComplaints.aspx?type=2
SMS Response 9459100100

82. H
e
a
l
t
h
Maps and Aids
http://himachal.nic.in/index1.php?lang=1&dpt_id=17&level=1&su
blinkid=3041&lid=3599
Ambulance 108
Telemedicine By IGMC
IGMC OPD
Schedule
http://www.igmcshimla.org/OPD%20Schedule.htm

83. E
d
u
c
a
t
i
o
n
Higher edu. http://educationhp.org/
School Edu http://www.hpbose.org/
Elementary Education himachal.nic.in/eleedu/
Technical Education himachal.nic.in/index.php?lang=1&dpt_id=2

84. C
h
a
l
l
a
n
s
&
B
i
l
l
s
eChallan Receipt https://himkosh.hp.nic.in/eChallan/
BSNL Bills http://portal.bsnl.in/portal/aspxfiles/default.aspx
Municipal Billing
Electricity bills http://hpseb.com/mybill/
Water Billing Sugam

85. t
o
u
r
i
s
m
Hotel booking http://hptdc.gov.in/custsw/viewuser8.asp
Bus booking http://hp.gov.in/hptdc/Availability.aspx
Angler lodges
http://himachal.nic.in/showfile.php?lang=1&dpt_id=4&level=0&linkid=24
20&lid=6419

86. G
r
i
e
v
a
n
c
e
R
e
d
r
e
s
s
a
l
esamadhan On line complaints http://admis.hp.nic.in/esamadhan/
vigilancecomplaints
State Vigilance and anti
corruption bureau
http://www.hp.gov.in/vigilancecomplaints/
Portal HP For asking questions
http://himachal.nic.in/online_help2.php?lang=1&dpt_id
=17

87. J
u
d
i
c
i
a
r
y
Court Cases Supreme / High Court
http://himachal.nic.in/index1.php?lang=1&dpt_id=17&lev
el=0&linkid=687&lid=1876
Litigation Monitoring
System (LMS)
Administrative
Secretaries/ HoDs can easily
monitor the status of the
court
http://hp.gov.in/lms

88. M
i
s
c
.
Shastr
Arms Licensce http://admis.hp.nic.in/shastr/
HRD
Manav Sampada http://admis.hp.nic.in/genpmis/
eRozgar Employment Exchange http://eemis.hp.nic.in/home.aspx
Examinations
hppsc http://www.hp.gov.in/HPPSC/
hpssb
http://himachal.nic.in/index.php?lang=1&
dpt_id=23
ssc http://ssconline.nic.in/

89. M
i
s
c
.
Legislative Assembly
eVidhan sabha
Excise and Taxation
VAT-MIS
Communication
VC-DLF HPSIRD,HIPA
kiosk
SMS Gateway http://esms.mgov.gov.in/

90. M
i
s
c
.
Refnic
for tracking HP Secreteriat
file/request
http://admis.hp.nic.in/refnic/Publicqu
erykhoj.asp
Refnic for HP Secreteriat file movement http://admis.hp.nic.in/refnic/
eDispatch
Space provided for circulars and
notifications
http://electionhp.gov.in/ed/
e-Procurement
e-kalyan
RTI RTI Search http://admis.hp.nic.in/sic/
eGazette Printing and Stationary
http://rajpatrahimachal.nic.in/default.
aspx

91. Gender Issues
• Stree Sureksha: SMS to maximum of 3 chosen contacts also send them the
user';s current location so that user's location can be traced.
• Indian Police At Your Call App
• Shakti Button

92. Disaster management
• Google maps: Location sharing
• Social Media / Facebook / Google Person finder
• Private apps; create personal Wifi like: HIKE

93. Agriculture cycle

94. Beware, AI is spying over you
• footprints