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setting product strategy
by
Mahendranath reddy
Manohar
Venkata ravindranath reddy
Venkata suresh
Mohana shyam
Balakrishna
Sharath chandra
4/28/2014
SYNOPSIS
Product
Product levels
Products classifications
Products differentiation
Product Hierarchy
Product line and Product mix
Co-Branding and ingredient Branding
Packing, labeling, warranties and guarantees
conclusion
4/28/2014
4/28/2014
product
product is anything that can be offered to a market that might
satisfy a want or need.
It can be goods or service or ideas such as intellectual property
Product may be tangible or intangible
4/28/2014
Core benefit
Basic
product
Expected
product
Augmented
product
Potential
product
Product levels
Product levels of house
Product classifications
Durability and tangibility:-
• Nondurable:
• Tangible goods consumed in one or few uses
• Purchased frequently
• Strategy : availability , low priced , heavily advertised
•
4/28/2014
Contd..
• Durable goods:
• Tangible goods that survive many uses
• Require more personal selling and service
• Higher margins and requires seller guarantee
31-Mar-14
Contd..
• Service:
• Intangible product.
• Requires more quality control and credibility.
Consumer goods classification
• Convenience Goods
• Inexpensive, frequently purchased.
• Little effort needed to purchase them.
• Staples, Impulse and emergency goods.
4/28/2014
Contd..
• Shopping Goods
• Not as frequently as convenience products
• Costly
• Consumer does research before purchase.
Contd..
• Specialty Goods
• Unique features.
• Consumer is prepared to pay a premium price.
Contd..
• Unsought Goods
• Those good that consumers do not know or
• Doesn’t think of buying.
Industrial goods classification
Materials and Parts
4/28/201
4
4/28/2014
Raw Materials
Manufactured
materials and parts
Farm
Products
Natural
Products
contd..
• Materials and Parts
Raw Materials
Manufactured
materials and
parts
Component
materials
Component
Parts
contd…
• Materials and Parts
Raw Materials
Manufactured
materials and
parts
Component
materials
Component
Parts
Contd..
• Capital Items
• Installations
• Equipment
Contd…
• Supplies
• Maintenance and repair items
• Operating supplies
Business Services
• Maintenance and repair services
• Business advisory services
Contd…
Product Form: Many products can be
differentiated in the form-size, shape,
or physical structure of the product.
Product Form
Features
Customization
Performance quality
Conformance
quality
Durability
Reliability
Repairability
style
Product differentiation
Features: products can be offered with
varying features that supplement the
basic function.
Product Form
Features
Customization
Performance quality
Conformance
quality
Durability
Reliability
Repairability
style
Product differentiation
Customization: marketers can
differentiate product by
differentiating them for different user
Mass customization such example
Product Form
Features
Customization
Performance quality
Conformance
quality
Durability
Reliability
Repairability
style
Product differentiation
Performance : level at which the
product’s primary feature operates.
Product Form
Features
Customization
Performance quality
Conformance
quality
Durability
Reliability
Repairability
style
Product differentiation
Conformance quality : ensuring that the
product is oh highest grade
Product Form
Features
Customization
Performance quality
Conformance
quality
Durability
Reliability
Repairability
style
Product differentiation
Durability : measure of product
operating life.
Product Form
Features
Customization
Performance quality
Conformance
quality
Durability
Reliability
Repairability
style
Product differentiation
Reliability: it is the measure of the
probability that the product will not
fail with in a given time.
Product Form
Features
Customization
Performance quality
Conformance
quality
Durability
Reliability
Repairability
style
Product differentiation
Repairability: measure of how easily
product can be fixed.
Product Form
Features
Customization
Performance quality
Conformance
quality
Durability
Reliability
Repairability
style
Product differentiation
Style: describes the products looks and
feel to the buyer.
Product Form
Features
Customization
Performance quality
Conformance
quality
Durability
Reliability
Repairability
style
Product differentiation
Product Hierarchy
4/28/2014
Contd..
• Need family – core need that underlies the existence of a
product family .
• Product family – satisfy a core need with reasonable
effectiveness.
• Product class – group with in product family recognized as
having a certain functional coherence.
• Product line – group with in product class that are related they
perform a similar function.
• Product type – group with in product line that share 1 of
several possible forms of the product.
• Item – distinct unit with in a brand.
4/28/2014
Product Line
group of related products that are physically similar or are
intended for the same market.
Product line analysis
• Sales and profits
• Market profile
• Core product
• Staples
• Specialties
• Convenience items
4/28/2014
Product line stretching
4/28/201
4
Down-Market
Stretch
Up-Market Stretch
company from upper/middle
market introduces
a lower-priced line
companies enter the high
end of the market to
achieve more growth
company in middle decide
to stretch their line
in both directions
Two-Way Stretch
Product Mix
• a company’s assortment of product lines and individual offerings.
Product mix dimensions
 Width: number of product lines
 Length: total number of items in mix
 Depth: number of product variants
 Consistency: degree to which product lines are related
4/28/2014
Product mix pricing
 Product line pricing:
• product lines rather than single products.
• Introduce price steps
• Ex: men’s suite at three price levels
 Optional feature pricing:
• Optional products, features, services, along with main product
• Pricing is sticky problem
• Ex: economy model of auto companies, restaurants with low
food price but high liquor price
Contd..
 Captive product pricing:
• Products that require use of ancillary products.
• Ex: cellular phones with lock- in period, ID makers/printers
using ink.
 Two part pricing:
• Fixed fee plus variable usage fee.
• Ex: telephone postpaid plans .
• Fixed fee low enough, profit from usage fee.
Contd…
 By product pricing:
• If the by-products have value to a customer group, they should be
priced on their value.
• Ex: sugar refinery which sells by products of its sugar canes
 Product bundling pricing:
• Pure bundling –product is offer only as bundle.
• “Tied in sales”.
• Ex: actor and other talents in a film company .
• Mixed bundling- less cost than if sold separately.
Co Branding
4/28/2014
•Two companies join to create a new product carrying both
their brands.
Examples:
•Taco bell and KFC.
•McDonalds & movie Mulan.
•Pizza Hut & Pepsi.
•Cereal box with other thing inside.
Ingredient branding
• creating a brand for an ingredient or component of a product
• Intel Inside for processors and chipsets in computers of
various producers.
• NutraSweet and Canderel, a brand name for the artificial
sweetener Aspartame in the food industry (Coca-Cola light)
4/28/2014
packaging
• All activities of designing and producing the container for a
product.
• The fifth “P”.
• An element of product strategy.
• Buyer’s first encounter with product.
4/28/201
4
Contd..
 Self service:
• 50-70% of all purchase sold on self service basis .
• Packaging should: attract attention, describe the product
features, creates consumer confidence, make favorable overall
impression.
 Consumer affluence:
• rising consumer affluence means more willingness to pay for
convenience, appearance, dependability and prestige of better
packages.
Contd…
 Company and brand image:
• Instant recognition of company brand.
• Create visible billboard effect.
 Innovation opportunity:
• Unique materials and features that could benefit consumers
and increase profit of producers.
Packaging objectives
• Identify the brand
• Descriptive and persuasive information
• Transportation and protection
• At home storage
• Aid product consumption
4/28/201
4
Warranties and guarantees
• All sellers are legally responsible for buyer’s normal or
reasonable expectations.
• WARRANTIES
 Formal statements of expected product performance by
manufacturer.
 Products can be returned to manufacturer for repair,
replacement, or refund.
Functions of Labels
• Identifies
• Grades
• Describes
• Promotes
4/28/2014
Contd..
• EXTENDED WARRANTIES
 Best Buy & Circuit City.
• GENERAL & SPECIFIC GUARANTEES
 P&G - product returned if customer satisfaction not met.
 CROSS - pens & pencils guaranteed for life.
Warranties and guarantees
4/28/201
4
conclusion
02-Apr-14

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Creating a product strategy

  • 1. setting product strategy by Mahendranath reddy Manohar Venkata ravindranath reddy Venkata suresh Mohana shyam Balakrishna Sharath chandra 4/28/2014
  • 2. SYNOPSIS Product Product levels Products classifications Products differentiation Product Hierarchy Product line and Product mix Co-Branding and ingredient Branding Packing, labeling, warranties and guarantees conclusion 4/28/2014
  • 3. 4/28/2014 product product is anything that can be offered to a market that might satisfy a want or need. It can be goods or service or ideas such as intellectual property Product may be tangible or intangible
  • 6. Product classifications Durability and tangibility:- • Nondurable: • Tangible goods consumed in one or few uses • Purchased frequently • Strategy : availability , low priced , heavily advertised • 4/28/2014
  • 7. Contd.. • Durable goods: • Tangible goods that survive many uses • Require more personal selling and service • Higher margins and requires seller guarantee 31-Mar-14
  • 8.
  • 9. Contd.. • Service: • Intangible product. • Requires more quality control and credibility.
  • 10. Consumer goods classification • Convenience Goods • Inexpensive, frequently purchased. • Little effort needed to purchase them. • Staples, Impulse and emergency goods. 4/28/2014
  • 11. Contd.. • Shopping Goods • Not as frequently as convenience products • Costly • Consumer does research before purchase.
  • 12. Contd.. • Specialty Goods • Unique features. • Consumer is prepared to pay a premium price.
  • 13. Contd.. • Unsought Goods • Those good that consumers do not know or • Doesn’t think of buying.
  • 14. Industrial goods classification Materials and Parts 4/28/201 4 4/28/2014 Raw Materials Manufactured materials and parts Farm Products Natural Products
  • 15. contd.. • Materials and Parts Raw Materials Manufactured materials and parts Component materials Component Parts
  • 16. contd… • Materials and Parts Raw Materials Manufactured materials and parts Component materials Component Parts
  • 17. Contd.. • Capital Items • Installations • Equipment
  • 18. Contd… • Supplies • Maintenance and repair items • Operating supplies
  • 19. Business Services • Maintenance and repair services • Business advisory services Contd…
  • 20. Product Form: Many products can be differentiated in the form-size, shape, or physical structure of the product. Product Form Features Customization Performance quality Conformance quality Durability Reliability Repairability style Product differentiation
  • 21. Features: products can be offered with varying features that supplement the basic function. Product Form Features Customization Performance quality Conformance quality Durability Reliability Repairability style Product differentiation
  • 22. Customization: marketers can differentiate product by differentiating them for different user Mass customization such example Product Form Features Customization Performance quality Conformance quality Durability Reliability Repairability style Product differentiation
  • 23. Performance : level at which the product’s primary feature operates. Product Form Features Customization Performance quality Conformance quality Durability Reliability Repairability style Product differentiation
  • 24. Conformance quality : ensuring that the product is oh highest grade Product Form Features Customization Performance quality Conformance quality Durability Reliability Repairability style Product differentiation
  • 25. Durability : measure of product operating life. Product Form Features Customization Performance quality Conformance quality Durability Reliability Repairability style Product differentiation
  • 26. Reliability: it is the measure of the probability that the product will not fail with in a given time. Product Form Features Customization Performance quality Conformance quality Durability Reliability Repairability style Product differentiation
  • 27. Repairability: measure of how easily product can be fixed. Product Form Features Customization Performance quality Conformance quality Durability Reliability Repairability style Product differentiation
  • 28. Style: describes the products looks and feel to the buyer. Product Form Features Customization Performance quality Conformance quality Durability Reliability Repairability style Product differentiation
  • 30. Contd.. • Need family – core need that underlies the existence of a product family . • Product family – satisfy a core need with reasonable effectiveness. • Product class – group with in product family recognized as having a certain functional coherence. • Product line – group with in product class that are related they perform a similar function. • Product type – group with in product line that share 1 of several possible forms of the product. • Item – distinct unit with in a brand. 4/28/2014
  • 31. Product Line group of related products that are physically similar or are intended for the same market.
  • 32. Product line analysis • Sales and profits • Market profile • Core product • Staples • Specialties • Convenience items 4/28/2014
  • 33. Product line stretching 4/28/201 4 Down-Market Stretch Up-Market Stretch company from upper/middle market introduces a lower-priced line companies enter the high end of the market to achieve more growth company in middle decide to stretch their line in both directions Two-Way Stretch
  • 34. Product Mix • a company’s assortment of product lines and individual offerings.
  • 35. Product mix dimensions  Width: number of product lines  Length: total number of items in mix  Depth: number of product variants  Consistency: degree to which product lines are related 4/28/2014
  • 36. Product mix pricing  Product line pricing: • product lines rather than single products. • Introduce price steps • Ex: men’s suite at three price levels  Optional feature pricing: • Optional products, features, services, along with main product • Pricing is sticky problem • Ex: economy model of auto companies, restaurants with low food price but high liquor price
  • 37. Contd..  Captive product pricing: • Products that require use of ancillary products. • Ex: cellular phones with lock- in period, ID makers/printers using ink.  Two part pricing: • Fixed fee plus variable usage fee. • Ex: telephone postpaid plans . • Fixed fee low enough, profit from usage fee.
  • 38. Contd…  By product pricing: • If the by-products have value to a customer group, they should be priced on their value. • Ex: sugar refinery which sells by products of its sugar canes  Product bundling pricing: • Pure bundling –product is offer only as bundle. • “Tied in sales”. • Ex: actor and other talents in a film company . • Mixed bundling- less cost than if sold separately.
  • 39. Co Branding 4/28/2014 •Two companies join to create a new product carrying both their brands. Examples: •Taco bell and KFC. •McDonalds & movie Mulan. •Pizza Hut & Pepsi. •Cereal box with other thing inside.
  • 40. Ingredient branding • creating a brand for an ingredient or component of a product • Intel Inside for processors and chipsets in computers of various producers. • NutraSweet and Canderel, a brand name for the artificial sweetener Aspartame in the food industry (Coca-Cola light) 4/28/2014
  • 41. packaging • All activities of designing and producing the container for a product. • The fifth “P”. • An element of product strategy. • Buyer’s first encounter with product. 4/28/201 4
  • 42. Contd..  Self service: • 50-70% of all purchase sold on self service basis . • Packaging should: attract attention, describe the product features, creates consumer confidence, make favorable overall impression.  Consumer affluence: • rising consumer affluence means more willingness to pay for convenience, appearance, dependability and prestige of better packages.
  • 43. Contd…  Company and brand image: • Instant recognition of company brand. • Create visible billboard effect.  Innovation opportunity: • Unique materials and features that could benefit consumers and increase profit of producers.
  • 44. Packaging objectives • Identify the brand • Descriptive and persuasive information • Transportation and protection • At home storage • Aid product consumption 4/28/201 4
  • 45. Warranties and guarantees • All sellers are legally responsible for buyer’s normal or reasonable expectations. • WARRANTIES  Formal statements of expected product performance by manufacturer.  Products can be returned to manufacturer for repair, replacement, or refund.
  • 46. Functions of Labels • Identifies • Grades • Describes • Promotes 4/28/2014
  • 47. Contd.. • EXTENDED WARRANTIES  Best Buy & Circuit City. • GENERAL & SPECIFIC GUARANTEES  P&G - product returned if customer satisfaction not met.  CROSS - pens & pencils guaranteed for life.