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   Marketing Plan 2010

   Interviewee:
Mr LAPIPE Hubert, Purchasing Manager

   Strategy:
New concept developing on a new market


   Presenting by:
RUESTMANN Charlotte
STROPSA Valencia
VALCKE Delphine
PIRIO Anne
                                         2
   In our existing business, the two most influential
    environments are :

     Economical       High prices so if the purchasing power
      decrease they loose customers.

     Technological     The demand always asks for high
      technological products, so the company has to adapt its
      watches.



                                                                3
 Royal Quartz starts with one market:
 Luxury watches, only Swiss made.
 Its market share is about 30%.


                 COMPETITORS:
   Direct competitors: Heure et Montre, Dubai,
    Kronométrie and Heure et Passion.
   Indirect competitors: In order to earn money,
    suppliers like Tag Heure, decided to create their
    own shops to sell only their brand.
   They might have concurrence in the future by more
    suppliers.
                                                    4
   The segmentation is made by purchasing power because of
    high prices.
   Most of their clients are loyal customers because they are
    satisfied by our product’s quality and they come back every
    year.




                                                                  5
   The most important elements for us are:

                      PEOPLE

    PRODUCT                        COMMUNICATION




                    DISTRIBUTION




                                                   6
Unique Sailing Proposition : The most important
           point for Royal Quartz is the quality of products.




       Loyal customers                Prices for everybody, so rich
                                     people could want to go in a shop
      Security of quality                    only for them
     quality of our brands              After sale service slow




                                      Copies of our brands (forgery)
   Develop our brand in a new         New brand better than our
           market                       brand with lower prices
 Open new stores in cities center    Small numbers because of the
                                                  crisis

                                                                         7
USP 1
                    USP 1 : quality of product
                    USP 2 : quality of service


                     Royal Quartz
USP 2                Heure et Montre
                     Dubai
                     Heure et Passion




                In 2010 Europa Quartz would confirm its
                position. And keep the good opinion
                from people.


                                                          8
Offer       Products

                              Existing    New

       Demand      Existing   Direct
                              marketing

       Targeted    New                    New clients :
       audiences                          women



   Next year, our selected marketing strategy is
    defined as development of new products :
    luxury jewels.
                                                          9
   Our main targeted audiences next year will be more
    modern women because our new dress-jewels and
    they would like to have recommending consumers.
            DESIRED MARKETING MIX:
   For next year, the brand takes more attention to the
    localization (because center town realized best sells)
    and communication (in order to increase notoriety
    and because it is its weakness).
                                                        10
 The USP for 2010 will stay the quality of
             products.



   TOWS :
               Strengths                      Weaknesses
                                              opportunities
               opportunities
                                             Our new product is made
               Thanks to our popularity in     with jewels, so rich
               France, we could open new     people could be our only
                shops in other countries.
                                                     clients.




                Strengths                     Weaknesses
                   threats                       threats
               well known brand can          Chinese’s shops could
              made them feel too "safe"       imitate our dresses
               pay little attention to        and sell them with
                      quality.                    low prices .


                                                                        11
Client/ Day   Expenses        Day/ Week        Week/
                                                                    Month
  3 months after     70            70000 €         5                4
  the launch

  6 months after     100           120000 €        6                4
  the launch

  9 months after     150           220000 €        6                4
  the launch

  1 year after the   170           260000 €        6                4
  launch


We hope that our new products will have success, so we imagine good sells with an
augmentation every 3 months. Our dress costs approximately 1000 € per unit
because, It is made with jewels.                                                    12
 In tune with our marketing strategy and
  objectives, our new selected business partner is
  Gerard Darel, dresses and leather industry.
 Further sponsorships:
Miss France and Festival de Cannes.

MAINTAINING CURRENT SITUATION IN THE MARKET:
   Sponsoring will permit to win notoriety because
    these events are very famous and glamorous like
    our product.
                                                      13
   Our product are tops and dresses only for
    women with collar in jewels. They are only in silk
    and jewels will be semiprecious stones like
    emerald and topaz.

 For the price we decide to propose an
offer which permit to women to have low
costs if they choose stones in the same
color as their eyes.
                                                     14
 Localization is our first P, we are only implant
  in center town and airport. In this kind of
  places people take a walk and look to the
  show windows. So we decide to emphasize
  our product in them.
 Communication is our second P, we decide to
  made publicity campaign as any other
  luxurious product. The campaign will be
  made on bill boards and women magazines.
                                                     15
   In order to increase our quality service we
    decide to form our sellers in clothing retail.
    Indeed they are only watch sellers so they
    don’t know how to advise customers. And we
    decide to produce our products only in France
    in order to keep the image of huge quality.



                                                     16
WHAT         WHO            WHEN           HOW MUCH      COMMENTS

BILL BOARD      AD AND        1 MONTH        500 000€
             COMMUNICATIO   BEFORE SALES                 ONLY IN FRANCE
MAGAZINE           N                         300 000€
               MANAGERS


SELLERS      ORGANISM OF      2 WEEKS       700€ FOR 2
FORMATION     FORMATION     BEFORE SALES    WEEKS PER
                                             PERSON




                                                                     17
Ressources                      Usage

 Cooperatives      2000,00 €
                                direct marketing   2000,00 €
   bodies

                   2000,00 €       indirect
short-term loans                                   1800,00 €
                                  marketing

                   15000,00 €    new product
      self                                         8200,00 €
                                 development

       -                          advertising      1500, 00 €

                                  marketing
       -                                            500,00 €
                                  research

       -                         non-alocated      2000,00 €

                   19000,00 €
    TOTAL                                          19000,00 €

                                                                18
   There is marketing control committee, that will meet
    on Wednesday every two weeks, is to control the
    marketing budget and check the expenditures.
      Making sure that the right amount of money is
    spent on the right thing, is the task of this committee.
                 CONTROL TOOLS:
   The control tools this committee is going to use will
    determine whether this project will be successful or
    not. We will set up a survey for some well-selected
    loyal customers. The surveys will answer to the
    question of our position in the market and the
    perception of Europa Quartz. The survey will be made
    by an external firm in order to get the optimal result in
    the least amount of time out of the survey.                 19
   Important dates for our new market are:
   -Fathers and mothers day ( Mostly third Sunday of June )
   -Christmas period ( 1 – 26 December )
   -Valentine's day ( 14 February)
   People give presents at this period.
             CONTROL OF SUCCESS:
   Our aim is to become the new market leader for tops and
    dresses only for women with collar in jewels. The criteria
    of success therefore must be that customers perceive us
    as the first option to go to for their jewels clothes. The
    answer to the question, “where can I buy male jewels
    tops ?” Must be: Royal Quartz. If our target group answers
    this question with the name Royal Quartz, and we spent
    our budget on the right way, we consider this plan a
    success.                                                     20
   Royal Quartz belong to        The group is a part of
    Lambert company                Galerie Lafayette, and
    created in 1928.               possess two brand:
   Nowadays it is the first       Europa Quartz and
    French distributor of          Royal Quartz.
    luxurious watches.
   The group exploit 20
    shops, with 6 shops in
    Paris.


                                                            21
Free marketing plan sample of a luxury watches retailer, Royal Quartz, by www.marketingPlanNOW.com

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Free marketing plan sample of a luxury watches retailer, Royal Quartz, by www.marketingPlanNOW.com

  • 1. 1
  • 2. Marketing Plan 2010  Interviewee: Mr LAPIPE Hubert, Purchasing Manager  Strategy: New concept developing on a new market  Presenting by: RUESTMANN Charlotte STROPSA Valencia VALCKE Delphine PIRIO Anne 2
  • 3. In our existing business, the two most influential environments are :  Economical High prices so if the purchasing power decrease they loose customers.  Technological The demand always asks for high technological products, so the company has to adapt its watches. 3
  • 4.  Royal Quartz starts with one market:  Luxury watches, only Swiss made.  Its market share is about 30%. COMPETITORS:  Direct competitors: Heure et Montre, Dubai, Kronométrie and Heure et Passion.  Indirect competitors: In order to earn money, suppliers like Tag Heure, decided to create their own shops to sell only their brand.  They might have concurrence in the future by more suppliers. 4
  • 5. The segmentation is made by purchasing power because of high prices.  Most of their clients are loyal customers because they are satisfied by our product’s quality and they come back every year. 5
  • 6. The most important elements for us are: PEOPLE PRODUCT COMMUNICATION DISTRIBUTION 6
  • 7. Unique Sailing Proposition : The most important point for Royal Quartz is the quality of products.  Loyal customers  Prices for everybody, so rich people could want to go in a shop  Security of quality only for them quality of our brands  After sale service slow  Copies of our brands (forgery)  Develop our brand in a new  New brand better than our market brand with lower prices  Open new stores in cities center  Small numbers because of the crisis 7
  • 8. USP 1 USP 1 : quality of product USP 2 : quality of service Royal Quartz USP 2 Heure et Montre Dubai Heure et Passion In 2010 Europa Quartz would confirm its position. And keep the good opinion from people. 8
  • 9. Offer Products Existing New Demand Existing Direct marketing Targeted New New clients : audiences women  Next year, our selected marketing strategy is defined as development of new products : luxury jewels. 9
  • 10. Our main targeted audiences next year will be more modern women because our new dress-jewels and they would like to have recommending consumers. DESIRED MARKETING MIX:  For next year, the brand takes more attention to the localization (because center town realized best sells) and communication (in order to increase notoriety and because it is its weakness). 10
  • 11.  The USP for 2010 will stay the quality of products.  TOWS : Strengths  Weaknesses opportunities opportunities Our new product is made Thanks to our popularity in with jewels, so rich France, we could open new people could be our only shops in other countries. clients. Strengths  Weaknesses threats  threats well known brand can Chinese’s shops could made them feel too "safe" imitate our dresses  pay little attention to and sell them with quality. low prices . 11
  • 12. Client/ Day Expenses Day/ Week Week/ Month 3 months after 70 70000 € 5 4 the launch 6 months after 100 120000 € 6 4 the launch 9 months after 150 220000 € 6 4 the launch 1 year after the 170 260000 € 6 4 launch We hope that our new products will have success, so we imagine good sells with an augmentation every 3 months. Our dress costs approximately 1000 € per unit because, It is made with jewels. 12
  • 13.  In tune with our marketing strategy and objectives, our new selected business partner is Gerard Darel, dresses and leather industry.  Further sponsorships: Miss France and Festival de Cannes. MAINTAINING CURRENT SITUATION IN THE MARKET:  Sponsoring will permit to win notoriety because these events are very famous and glamorous like our product. 13
  • 14. Our product are tops and dresses only for women with collar in jewels. They are only in silk and jewels will be semiprecious stones like emerald and topaz.  For the price we decide to propose an offer which permit to women to have low costs if they choose stones in the same color as their eyes. 14
  • 15.  Localization is our first P, we are only implant in center town and airport. In this kind of places people take a walk and look to the show windows. So we decide to emphasize our product in them.  Communication is our second P, we decide to made publicity campaign as any other luxurious product. The campaign will be made on bill boards and women magazines. 15
  • 16. In order to increase our quality service we decide to form our sellers in clothing retail. Indeed they are only watch sellers so they don’t know how to advise customers. And we decide to produce our products only in France in order to keep the image of huge quality. 16
  • 17. WHAT WHO WHEN HOW MUCH COMMENTS BILL BOARD AD AND 1 MONTH 500 000€ COMMUNICATIO BEFORE SALES ONLY IN FRANCE MAGAZINE N 300 000€ MANAGERS SELLERS ORGANISM OF 2 WEEKS 700€ FOR 2 FORMATION FORMATION BEFORE SALES WEEKS PER PERSON 17
  • 18. Ressources Usage Cooperatives 2000,00 € direct marketing 2000,00 € bodies 2000,00 € indirect short-term loans 1800,00 € marketing 15000,00 € new product self 8200,00 € development - advertising 1500, 00 € marketing - 500,00 € research - non-alocated 2000,00 € 19000,00 € TOTAL 19000,00 € 18
  • 19. There is marketing control committee, that will meet on Wednesday every two weeks, is to control the marketing budget and check the expenditures.  Making sure that the right amount of money is spent on the right thing, is the task of this committee. CONTROL TOOLS:  The control tools this committee is going to use will determine whether this project will be successful or not. We will set up a survey for some well-selected loyal customers. The surveys will answer to the question of our position in the market and the perception of Europa Quartz. The survey will be made by an external firm in order to get the optimal result in the least amount of time out of the survey. 19
  • 20. Important dates for our new market are:  -Fathers and mothers day ( Mostly third Sunday of June )  -Christmas period ( 1 – 26 December )  -Valentine's day ( 14 February)  People give presents at this period. CONTROL OF SUCCESS:  Our aim is to become the new market leader for tops and dresses only for women with collar in jewels. The criteria of success therefore must be that customers perceive us as the first option to go to for their jewels clothes. The answer to the question, “where can I buy male jewels tops ?” Must be: Royal Quartz. If our target group answers this question with the name Royal Quartz, and we spent our budget on the right way, we consider this plan a success. 20
  • 21. Royal Quartz belong to  The group is a part of Lambert company Galerie Lafayette, and created in 1928. possess two brand:  Nowadays it is the first Europa Quartz and French distributor of Royal Quartz. luxurious watches.  The group exploit 20 shops, with 6 shops in Paris. 21