19. Studying (Taught students) Experience when studying at Massey 2011 Student Experience Survey 2011 Ref #: 4.3
20.
21. Taught students identify services as important and working well - 2011 24% in 2010 27% in 2010 Student Experience Survey 2011
22. Taught students identify services as important and need improving - 2010 Students were also asked to identify one important study-related service that needs to be improved. The key services selected were similar to those identified as working well, suggesting variable experiences across the student body. Student Experience Survey 2010
23. Taught students identify services as important and need improving - 2011 18% in 2010 18% in 2010 Student Experience Survey 2011
28. • Investment in new tools - Adobe software • Reinvesting elsewhere in new services - Materials production team - Electronic assignment submission • New study materials designs - Fully online materials - Blended materials - Printed materials