1. Gaining a Rapid Return on Investment
With Print Management and Document Imaging Solutions
Presented by Chris Cardillo
Director of Technology and Marketing
Kozyak Tropin & Throckmorton, PA
2. Presentation Overview
• Industry Trends
• Project Implementation at Kozyak
Tropin & Throckmorton, PA (KT&T)
• Results
• Next Steps
• Q&A
3. Kozyak, Tropin & Throckmorton
• 20+ attorney firm with national
recognition
- Commercial Litigation
- Top Tier Bankruptcy Firm
- Top Ranked Trial Lawyers
- Trademark/Intellectual Property
• Large multi-district contingency fee Partial client list:
cases -Marriott International
- Large bankruptcy cases; e.g. -Dole Foods
dealing with Fraud/Ponzi Schemes -Fidelity Management
• Cases often last 3-10 years and have -Seminole Indian Tribe
heavy demands; lowering long-term -Sony International
costs is critical
5. What’s New in Cost Recovery?
• Cost recovery systems must integrate
with several firm infrastructure MFP
systems and software platforms
• High cost, decentralized printing is a
growing trend over low cost MFP printing
• Virtualization of entire infrastructure is on
the rise
• Copying/faxing is on the decline but can
be heavy at times
6. What’s New in Cost Recovery?
• Dramatic increase in scanning
• Increase in the amount and size
of documents sent via email
• Color copying/scanning/printing
is on the rise
8. What’s New in Print Management?
• Changing workflows: From fax/mail to virtual faxing;
user printing at the workstation has increased
• Color printing: Dramatic increase in color, and cost
far exceeds black & white; needs to be tracked
• Print tracking: Network and personal printers
increasing in popularity; tracking $ must be captured
• Litigation document conversion on the rise:
Document conversion to CD/DVD or online reviews
9. What’s New in Document Imaging?
• Transition from the back office
to the front office
- 70% businesses using MFPs to scan
- 56% expect this to increase
• Scanning drivers
- Information accessibility
- Reducing costs and time spent
• Productivity impact - #1 business
issue
- Paper-based and electronic process
co-existence
11. Project Goals
• Track and recover lost costs on prints and scans
• Reduce client costs through imaging/web hosting
solutions
• Simplify user experience, offering a
single place for document processing
- Allow employees to OCR a document
themselves, and edit or manipulate PDF’s
for a fraction of the cost of Adobe
- Reduce logjams at the MFP; increase MFP
# in total and send processing to user
desktops
12. The Hidden Cost of Scans
Why is cost accounting on scans necessary?
• Virtual Storage
- 100% or more increase year over year for storage
needs
• Powerful Database Engine
- More images require more processing power of key
databases including email systems,
• Backup Capacity
- More storage requires larger backup media, faster
backups and often expensive replication solutions.
• Staffing Requirements
- Imaging and processing of OCR is time consuming.
- Profiling documents, loading into databases is complex
and requires Quality controls which can increase
processing time requirements
13. Implementation
• Workflow
-Re-established rules for
scanning, routing and
printing
• Training
-Very little needed
-Integrated products
• Equipment
-New MFP’s
-Equitrac Professional 5
-eCopy ShareScan and
eCopy Desktop
17. Improved Staff Productivity
• Fully integrated document capture & cost recovery
solution at the MFP
“Secretaries love
• Ability to scan documents into usable
the solution… It
Word documents saves hours of
-Profile documents at MFP vs. desktop typing and makes
-Scan direct to Worksite/iManage filling out forms
easy.”
• Streamlined document workflows
-Email scanned images to outside recipients from MFP
from the user’s email account rather than a generic user
-Easy to use software for PDF to word conversion;
combine, split, edit PDF’s
18. Increased Operational Efficiencies
• Recover lost revenue from cost of digital document delivery
• Eliminate manual tracking
of prints and scans
• Reduced IT support
-Minimal training on new solutions
-Integration of technology
-Users empowered to do tasks,
previously only IT could do
• Leverage potential of MFPs
-Utilize full capabilities of devices
-Allow MFP to be used while document
processing is happening at workstation level
-Reduced wait time at MFP
19. Security and Audit Trails
• Authentication at the MFP
-E-mail audit trails
-Active directory
integration
• Track who scans, prints
and copies
• Differentiates between
B/W and Color jobs
• Ability to pull printer data
-Queued Activity Reports
20. Rapid Return on Investment
• Huge cost savings
• One client: $30,000 in one month “We realized an
– Recovered costs on prints/scans 100% ROI within
just three
– Postage, long distance phone months.”
charges, faxes
21. What’s Next in the Roadmap?
• Use MFPs for both ad hoc and batch
scanning via barcode cover sheets
• Scan direct to additional applications
– Direct scan to CT Summation
• Card authentication to MFPs and applications residing
on the device
• Set the stage for “paperless office” processing
22. Chris Cardillo
Director of MIS
Kozyak, Tropin & Throckmorton
Phone: (305) 372-1800
Email: cjc@kttlaw.com