Emotional Intelligence Guide packed with quick tips, article links, and how to build your EQ today. A leaders how to guide for every day use.

1. EMOTIONAL
INTELLIGENCE
is an indispensable set
of social and emotional
competencies leveraging
knowledge and emotions
to drive positive change
and business success.
An individual’s success in work is 80% dependent on emotional intelligence (EQ) while only 20% dependent on IQ. – Goleman
5 PILLARS OF EMOTIONAL INTELLIGENCE
1. SELF-AWARENESS: If a person has a healthy sense of self-awareness, he understands his own strengths and
weaknesses, as well as how his actions affect others. A person who is self-aware is usually better able to handle
and learn from constructive criticism than one who is not.
2. SELF-REGULATION: A person with a high EQ can maturely reveal her emotions and exercise restraint when needed.
Instead of squelching her feelings, she expresses them with restraint and control.
3. MOTIVATION: Emotionally intelligent people are self-motivated. They're not motivated simply by money or a title.
They are usually resilient and optimistic when they encounter disappointment and driven by an inner ambition.
4. EMPATHY: A person who has empathy has compassion and an understanding of human nature that allows him
to connect with other people on an emotional level. The ability to empathize allows a person
to provide great service and respond genuinely to others’ concerns.
5. PEOPLE SKILLS: People who are emotionally intelligent are able to build rapport and trust quickly
with others on their teams. They avoid power struggles and backstabbing. They usually enjoy
other people and have the respect of others around them.
info@easttenthgroup.com | www.easttenthgroup.com
646. 809. 0112
SELF
AWARENESS
SELF
MANAGEMENT
WHAT I SEE WHAT I DO
SOCIAL
AWARENESS
PERSONAL
COMPETENCE
SOCIAL
COMPETENCE
RELATIONSHIP
MANAGEMENT
Primal Leadership
by Daniel Goleman
Business leaders who
maintain that emotions
are best kept out of
the work environment do so at their
organization's peril. Bestselling author
Daniel Goleman's theories on emotional intelligence (EI) have
radically altered common understanding of what "being smart"
entails, and in Primal Leadership, he and his coauthors present
the case for cultivating emotionally intelligent leaders.
http://amzn.to/2d1p8D2
80% 20%
1 Self-assessment
2 Identify what you
need to improve
3 Become aware
of your emotions
4 Listen to build
emotional
intelligence
5 Stress reduction
6 “Hear” the
nonverbal
7 Learn to relax
8 Resolve conflict
positively
9 Practice &
evaluate
EMOTIONAL INTELLIGENCE IS MADE UP OF FOUR CORE
SKILLS THAT PAIR UP UNDER TWO PRIMARY COMPETENCIES:
PERSONAL COMPETENCE AND SOCIAL COMPETENCE.
Source:
TalentSmart
.
9 STEPS TO BETTER
EMOTIONAL INTELLIGENCE

2. EMOTIONAL
INTELLIGENCE
7 QUALITIES OF PEOPLE
WITH HIGH EMOTIONAL
INTELLIGENCE
EMOTIONAL INTELLIGENCE
& THE WORKPLACE
3X90%
20%STUDIES HAVE FOUND:
EQ IS A REQUIRED COMPETENCY FOR EFFECTIVE LEADERS
EQ IS THE #1 PREDICTOR OF PROFESSIONAL SUCCESS & PERSONAL EXCELLENCE
EQ AFFECTS ORGANIZATIONAL PROFITABILITY AND PERFORMANCE
ideas worth spreading
Watch these experts
Daniel Goleman, Why Aren’t We More Compassionate
More of the Time?
http://bit.ly/1LoKhDN
Kelly McGonigal, How to Make Stress Your Friend
http://bit.ly/1ctvXdp
Laura Trice, Remember to Say Thank You
http://bit.ly/1VL7rdP
However, just 20% of
low performers are high
in emotional intelligence.
Emotional
intelligence is
3 times more
likely to predict
career success
than IQ.
Studies have shown that 90% of the top
performers are high in emotional
intelligence.
EMOTIONAL INTELLIGENCE, WHY IT CAN MATTER
MORE THAN IQ by Daniel Goleman
Everyone knows that high IQ is no guarantee of
success, happiness, or virtue, but until Emotional
Intelligence, we could only guess why.
Daniel Goleman's brilliant report from the
frontiers of psychology and
neuroscience offers startling new
insight into our "two minds"—the
rational and the
emotional—and
how they
together shape
our destiny.
http://bit.ly/1T8ZDjH
WHAT MAKES A GREAT LEADER?
Resource: Harvard Business Review
The most effective leaders are alike in one crucial way:
They all have a high degree of what has come to be
known as emotional intelligence. It’s not that IQ and
technical skills are irrelevant. They do matter, but mainly
as “threshold capabilities”; that is, they are the entry-level
requirements for executive positions. But my research,
along with other recent studies, clearly shows that
emotional intelligence is the sine qua non of leadership.
http://bit.ly/1Qg14uc
Primary causes of derailment in
executives involve deficits in emotional
competence. The three primary ones
are difficulty in handling change, not
being able to work well in a team,
and poor interpersonal relations.
Source: Center for Creative Leadership
In jobs that require extensive attention to emotions,
higher emotional intelligence translate into better
performance. In jobs that involve fewer emotional
demands, the results reverse.
1. They’re change agents.
2. They’re self-aware.
3. They’re empathetic.
4. They’re not perfectionists.
5. They’re balanced.
6. They’re curious.
7. They’re gracious.
info@easttenthgroup.com | www.easttenthgroup.com
646. 809. 0112
Source: Success.com
.
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