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Grupo Número 4
Martha Urvina
Marcela Quevedo
Jessenia Gallegos
Gladys Salazar
Mónica Velásquez
LAS COSAS QUE NO SE DEBE HACER
EN LA OFICINA
NO SE LAS DEBE HACER YA QUE NO NOS
PERMITE PROYECTAR UNA BUENA IMAGEN
DE LA EMPRESA A LA CUAL
REPRESENTAMOS, HACIENDO QUE LA
MISMA NO SE VUELVA CONFIABLE
NO SE DEBE COMER EN
LA OFICINA YA QUE ES
UNA FALTA DE RESPETO
PARA EL CLIENTE
INTERNO COMO EXTERNO
DORMIR EN LA OFICINA
NO ES EL LUGAR
ADECUADO PARA
DESCANSAR
NO PINTARSE LA UÑAS
EN El LUGAR DE
TRABAJO
TOMANDO EN CUENTA
QUE NO ES SALON DE
BELLEZA
MALTRATO AL CLIENTE
NO SE DEBE MALTRATAR AL CLIENTE
YA QUE SOMOS LA IMAGEN DE LA
EMPRESA
NO SE DEBE HABLAR POR TELÉFONO
POR UN TIEMPO PROLONGADO
CUANDO SE ATIENDE AL CLIENTE YA
QUE LE RESTAMOS IMPORTANCIA
VESTIMENTA
INAPROPIADA
COMPORTARSE EN LA OFICINA
CREAR UN AMBIENTE LABORAL
AGRADABLE CON LAS PERSONAS
QUE TRABAJAN JUNTO A
NOSOTROS.
SER ABIERTOS Y RECEPTIVOS A
LAS OPINIONES Y SUGERENCIAS
DE LOS DEMÁS COMPAÑEROS.
VESTIMENTA ADECUADA
SU IMAGEN DICE MUCHO
DE USTED Y DE LA
INSTITUCIÓN A LA QUE
REPRESENTA
BUENAATENCIÓN AL CLIENTE
POR QUE UN CLIENTE BIEN A
TENDIDO ES UNA GANANCIA
PARA LA EMPRESA YA QUE ÉL SE
ENCARGARÁ DE DAR
PUBLICIDAD DENTRO DE LA
SOCIEDAD
TRABAJO EN EQUIPO
DEBEMOS COLABORAR
ENTRE TODOS . LA
SATISFACCION DE UN
TRABAJO BIEN HECHO ES LA
MEJOR RECOMPENSA
CRTICAS Y SUGERENCIAS
SE DEBE EVITAR TODO TIPO
DE CRITICAS RESPECTO A
OTROS COMPAÑEROS, LAS
UNICAS ADMISIBLES SON LAS
CONSTRUCTIVAS Y SI LAS
HUBIERA DEBEMOS SABER
ENCAJARLAS CON CIERTA
DIPLOMACIA
Etiqueta y protocolo

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Etiqueta y protocolo

  • 1. Grupo Número 4 Martha Urvina Marcela Quevedo Jessenia Gallegos Gladys Salazar Mónica Velásquez
  • 2. LAS COSAS QUE NO SE DEBE HACER EN LA OFICINA NO SE LAS DEBE HACER YA QUE NO NOS PERMITE PROYECTAR UNA BUENA IMAGEN DE LA EMPRESA A LA CUAL REPRESENTAMOS, HACIENDO QUE LA MISMA NO SE VUELVA CONFIABLE
  • 3. NO SE DEBE COMER EN LA OFICINA YA QUE ES UNA FALTA DE RESPETO PARA EL CLIENTE INTERNO COMO EXTERNO
  • 4. DORMIR EN LA OFICINA NO ES EL LUGAR ADECUADO PARA DESCANSAR
  • 5. NO PINTARSE LA UÑAS EN El LUGAR DE TRABAJO TOMANDO EN CUENTA QUE NO ES SALON DE BELLEZA
  • 6. MALTRATO AL CLIENTE NO SE DEBE MALTRATAR AL CLIENTE YA QUE SOMOS LA IMAGEN DE LA EMPRESA
  • 7. NO SE DEBE HABLAR POR TELÉFONO POR UN TIEMPO PROLONGADO CUANDO SE ATIENDE AL CLIENTE YA QUE LE RESTAMOS IMPORTANCIA
  • 9. COMPORTARSE EN LA OFICINA CREAR UN AMBIENTE LABORAL AGRADABLE CON LAS PERSONAS QUE TRABAJAN JUNTO A NOSOTROS. SER ABIERTOS Y RECEPTIVOS A LAS OPINIONES Y SUGERENCIAS DE LOS DEMÁS COMPAÑEROS.
  • 10. VESTIMENTA ADECUADA SU IMAGEN DICE MUCHO DE USTED Y DE LA INSTITUCIÓN A LA QUE REPRESENTA
  • 11. BUENAATENCIÓN AL CLIENTE POR QUE UN CLIENTE BIEN A TENDIDO ES UNA GANANCIA PARA LA EMPRESA YA QUE ÉL SE ENCARGARÁ DE DAR PUBLICIDAD DENTRO DE LA SOCIEDAD
  • 12.
  • 13. TRABAJO EN EQUIPO DEBEMOS COLABORAR ENTRE TODOS . LA SATISFACCION DE UN TRABAJO BIEN HECHO ES LA MEJOR RECOMPENSA
  • 14. CRTICAS Y SUGERENCIAS SE DEBE EVITAR TODO TIPO DE CRITICAS RESPECTO A OTROS COMPAÑEROS, LAS UNICAS ADMISIBLES SON LAS CONSTRUCTIVAS Y SI LAS HUBIERA DEBEMOS SABER ENCAJARLAS CON CIERTA DIPLOMACIA