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Why Does Mobile Really Matter?
Data and Empirical Evidence of it’s Value
October 2016
MMA MOBILE SUMMIT MIAMI 2016
Greg Stuart
Global CEO
greg@mmaglobal.com
Welcome New Global Board Members
Margo Georgiadis
President, Americas
Google
Karin Timpone
Global Marketing Officer
Marriott
Tim Mahoney
CMO
General Motors
Marc Mathieu
CMO
Samsung
Jeff Lucas
CRO
Snapchat
Kellyn Kenny
VP of Marketing
Uber
MMA Global Board of Directors
John Costello
President, Global
Marketing & Innovation
Dunkin’ Brands
Jack Philbin
Co-Founder & CEO
Vibes
Carolyn Everson
VP, Global Marketing Solutions
Facebook
Stephen McCarthy
Finance, Infrastructure
xAd
Cameron Clayton
President, Product & Technology
The Weather Company
Greg Stuart
CEO
MMA
Michael Baker
President & CEO
DataXu
Pete Blackshaw
Global Head, Digital
Marketing & Social Media
Nestle
Susan Canavari
Chief Brand Officer
Chase
Tom Daly
Group Director, Global Connections
The Coca-Cola Company
Luis Di Como
SVP, Global Media
Unilever
Amit Gupta
Co-Founder
InMobi
Sanjay Gupta
EVP – Marketing, Innovation &
Corporate Relations
Allstate Insurance Company
Jack Haber
VP, Global Advertising & Digital
Colgate-Palmolive Company
Peter Hamilton
CEO
TUNE
John Kosner
EVP & General Manager,
Digital & Print Media
ESPN
Ilonka Laviz
Digital Marketing Director,
Global eBusiness
Procter & Gamble
William Lonergan
Chief Executive Officer
RadiumOne
Peter McGuinness
Chief Marketing & Brand Officer
Chobani
Margo Geogiadis
President, Americas
Google
Dipanshu “D” Sharma
Founder & CEO
xAd
Gregory R. Raifman
President
Rubicon Project
Andrew Sherrard
Chief Marketing Officer
T-Mobile
Nada Stirratt
Chief Executive Officer
Verve
John Trimble
Chief Revenue Officer
Pandora
Dan Rosen
Global Advertising Director
Telefonica
Alberto Banano - Pardo
Founder & CEO
Adsmovil
Michael Donnelly
SVP, Digital Marketing
MasterCard
Chair: Vice Chair: Secretary:
EMEA Regional Rep: NA Regional Rep: LATAM Regional Rep: LATAM Regional Rep:
Tom Chavez
CEO & Co-Founder
Krux
At Large: At Large: Treasurer: Chair Emeritus: MMA President:
Ernesto Echeverri
Dir. Mktg USA, Canada
& Caribbean
LATAM Airlines Group
Kellyn Kenny
VP of Marketing
Uber
Tim Mahoney
CMO
General Motors
Marc Mathieu
CMO
Samsung
Jeff Lucas
CRO
Snapchat
Karin Timpone
Global Marketing Officer
Marriott
Mobile is the greatest
transformation in
consumer behavior that
we will see in our lifetime
Mobile is not a fad, or improvement, it is a fundamental change in the
infrastructure of how companies connect to consumers
5
3 Parts for Today’s Discussion
1. Why does Mobile matter to the world?
2. What is the value of Mobile to Marketers?
3. If time, what does the MMA do?
And by 2020, nearly everyone might have a
Smartphone
By 2020 5bn people on earth will have a smartphone
Source: World Bank, GSMA, Apple, Google etc
7
Mobile is THE first universal tech product
Mobile Completes a journey from one computer on earth to another computer in every
pocket
Every
Corp-
oration
Every home
and every
desk
Every
pocket
Disruption of Photo Industry is just one example
• More iPhones & Android phones sold
than Japanese camera’s EVER.
• More photos taken this year than taken
on film ever.
Source: Kodak Companies, CIPA, a16z
80B
Photos
Taken
1999
800B
Photos
On Social Media
2014
3-4x more
smartphones than PCs
Increase in sophistication and complexity of mobile
is as important as the increase in scale
Used every where
Used much more
Used in more
sophisticated ways
Because of this and more, Mobile had a BIG
multiplier effect
Vastly
bigger
opportunity
This Missed the Point
• The Year of Mobile
• Est 1999
Est. 1999
• Problem was, Year of Mobile was too limiting
• It’s the age of mobile
We Are Really In…
Mobile’s unique differentiator:
Mobile is the
closest you can
get to your
consumer
What is the value of being closer?
MMA looked at that with a $3M research program
SMoX.me = Smart Mobile Cross Marketing Effectiveness Studies
SMoX : Industry Consortium Coming together to
understand business value of Mobile in advertising Mix
Awareness
Image
Purchase Intent
Foot Traffic
Sales
14
5 Brands
4Countries
TV
Print
Internet
FSI
Cinema
Social
OOH
Mobile Display Display,
video,
social
Display,
video, native,
location
Display,
audio, video
social
Display,
video,
social
Display,
video,
social
Display,
video,
social
Display, RM,
Weather
targeting, social,
video
Measured a variety of media in each campaign mix
15
How many people can you convert with mobile?
?
Campaign Average Mobile
How many people can you convert with mobile?
2X+
Campaign Average Mobile
What is the impact of a channel that has this
kind of engagement/attention for marketers?
Save video creative would produce stronger
results vs.. TV with lower cost
Mobile
Video
TV
40
100 100
450Better ROI!
Effectiveness at
low frequency
Price
Proprietary & Confidential
Source: Walmart SC Survey; Data Collected from: 8/4-9/28
MOBILE VIDEO
And Mobile is Changing the Way we Look at
Media Buying
0%
2%
4%
6%
8%
10%
12%
PointIncreaseinPricePerception
Frequency
Frequency to Lift Response
Mobile Video vs. TV*
CABLE TV
Mobile Native improved results for Walmart.
Price
Better
ROI!
Effectiveness at
low Frequency
Mobile
Native
Mobile
Display
500
100 100
1000
Effectiveness at
High Frequency
300
Manage frequency or rotate creative
Location and format Interact:
And REALLY drive Foot Traffic
Expandable Units
Pencil Units
Retargeted
Proximity
40%12%
No Lift 10%
1290
Depending on the category, Context Targeting
can add significant value
Day of the week*
130
100
Weekday vs.. Weekend targeting
Time of the day targeting for industry with Strong Time of Day Dynamic
Without
targeting
With
targeting
Time of Day**
100
24
What do we know: The Media Opportunity
Campaign Information Change in Campaign Due to Mobile
Company (Brand)
Country of
Study
Overall Campaign Goal
& Optimization
All Media in Campaign
Mobile Formats in
Mobile Portion of
Campaign
Impact when Optimizing within Mobile Mix Also ii
Opt. % Of Mobile in Mix with
Mobile Best Practices v
Boost in Overall
Campaign Perf.
AT&T (MotoX) U.S. Awareness
TV
Print
Desktop
Display
20% +18%
MasterCard U.S.
Image
(“MC is good card to use
when traveling”)
TV
Print
Desktop
Social
Display
Video
Social
12% +17%
Walmart (Back-to-
School Grocery)
U.S.
Purchase Intent
& Sales
TV
FSI
Desktop
Display
Native
Social
Location Targeting
15% +14%
Coca-Cola Co. (Gold
Peak Tea)
U.S.
Awareness,
Image, & Sales
TV
Print
OOH
Desktop
Display
Audio
Video
15% +7%
Coca-Cola Co. (Red
Can)
China Sales
TV
OOH
Desktop
Display
Video
Social
15% +16%
Coca-Cola Co.
(Red Can)
UK Sales
TV
OOH
Desktop
Display
Video
Social
16% +25%
Coca-Cola Co. (Red
Can)
Brazil Sales
TV
OOH
Desktop
Display
Video
Social
19% +60%
i Assumes that overall campaign budget is optimized without making any changes in terms of how mobile mix was allocated
ii Assumes that overall campaign budget is optimized and best practices are used to further improve the performance of mobile
iii The % of the total advertising budget that should be allocated to mobile in order to maximize the performance of the campaign
iv The incremental lift in performance generated by optimizing the budget for mobile /
increasing mobile allocation
v Employing best practices would include rebalancing the mix in mobile to more cost
effective formats, removing ads that failed, increase use of targeting proven to work
and more.
In Summary – SMoX Consistently Demonstrates
Allocation to Mobile
in the Mix, when
mobile is done right
Produces an
Increase in
Brand Metrics
Produces an
Increase in Sales
or Profit of:
All Studies
to Date
12% to 20% ~17%
7% to 25%
to 60%
25
Sale
s
+7%
to
Sales
+60%
to
Sales
+25%
Mobile
12-20%
Other
Media
80%
The Math: Mobile will be a $70 Billion U.S.
business and over $200 Billion worldwide
(just from big brands)
However, as Reach Increases, so might Allocation
15-20%
Today
Increase in
Smartphone
to 90%
20-30%
w/
Increased
Smartphones
Truth is, Mobile is Bigger than we thought
Glad you are with us!
29
Thank You!
Seizing the Mobile Opportunity
Mobile Marketing Association
greg@mmaglobal.com
Top 5 Smox insights

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Top 5 Smox insights

  • 1. Why Does Mobile Really Matter? Data and Empirical Evidence of it’s Value October 2016 MMA MOBILE SUMMIT MIAMI 2016 Greg Stuart Global CEO greg@mmaglobal.com
  • 2. Welcome New Global Board Members Margo Georgiadis President, Americas Google Karin Timpone Global Marketing Officer Marriott Tim Mahoney CMO General Motors Marc Mathieu CMO Samsung Jeff Lucas CRO Snapchat Kellyn Kenny VP of Marketing Uber
  • 3. MMA Global Board of Directors John Costello President, Global Marketing & Innovation Dunkin’ Brands Jack Philbin Co-Founder & CEO Vibes Carolyn Everson VP, Global Marketing Solutions Facebook Stephen McCarthy Finance, Infrastructure xAd Cameron Clayton President, Product & Technology The Weather Company Greg Stuart CEO MMA Michael Baker President & CEO DataXu Pete Blackshaw Global Head, Digital Marketing & Social Media Nestle Susan Canavari Chief Brand Officer Chase Tom Daly Group Director, Global Connections The Coca-Cola Company Luis Di Como SVP, Global Media Unilever Amit Gupta Co-Founder InMobi Sanjay Gupta EVP – Marketing, Innovation & Corporate Relations Allstate Insurance Company Jack Haber VP, Global Advertising & Digital Colgate-Palmolive Company Peter Hamilton CEO TUNE John Kosner EVP & General Manager, Digital & Print Media ESPN Ilonka Laviz Digital Marketing Director, Global eBusiness Procter & Gamble William Lonergan Chief Executive Officer RadiumOne Peter McGuinness Chief Marketing & Brand Officer Chobani Margo Geogiadis President, Americas Google Dipanshu “D” Sharma Founder & CEO xAd Gregory R. Raifman President Rubicon Project Andrew Sherrard Chief Marketing Officer T-Mobile Nada Stirratt Chief Executive Officer Verve John Trimble Chief Revenue Officer Pandora Dan Rosen Global Advertising Director Telefonica Alberto Banano - Pardo Founder & CEO Adsmovil Michael Donnelly SVP, Digital Marketing MasterCard Chair: Vice Chair: Secretary: EMEA Regional Rep: NA Regional Rep: LATAM Regional Rep: LATAM Regional Rep: Tom Chavez CEO & Co-Founder Krux At Large: At Large: Treasurer: Chair Emeritus: MMA President: Ernesto Echeverri Dir. Mktg USA, Canada & Caribbean LATAM Airlines Group Kellyn Kenny VP of Marketing Uber Tim Mahoney CMO General Motors Marc Mathieu CMO Samsung Jeff Lucas CRO Snapchat Karin Timpone Global Marketing Officer Marriott
  • 4. Mobile is the greatest transformation in consumer behavior that we will see in our lifetime Mobile is not a fad, or improvement, it is a fundamental change in the infrastructure of how companies connect to consumers
  • 5. 5 3 Parts for Today’s Discussion 1. Why does Mobile matter to the world? 2. What is the value of Mobile to Marketers? 3. If time, what does the MMA do?
  • 6. And by 2020, nearly everyone might have a Smartphone By 2020 5bn people on earth will have a smartphone Source: World Bank, GSMA, Apple, Google etc
  • 7. 7 Mobile is THE first universal tech product Mobile Completes a journey from one computer on earth to another computer in every pocket Every Corp- oration Every home and every desk Every pocket
  • 8. Disruption of Photo Industry is just one example • More iPhones & Android phones sold than Japanese camera’s EVER. • More photos taken this year than taken on film ever. Source: Kodak Companies, CIPA, a16z 80B Photos Taken 1999 800B Photos On Social Media 2014
  • 9. 3-4x more smartphones than PCs Increase in sophistication and complexity of mobile is as important as the increase in scale Used every where Used much more Used in more sophisticated ways Because of this and more, Mobile had a BIG multiplier effect Vastly bigger opportunity
  • 10. This Missed the Point • The Year of Mobile • Est 1999 Est. 1999
  • 11. • Problem was, Year of Mobile was too limiting • It’s the age of mobile We Are Really In…
  • 12. Mobile’s unique differentiator: Mobile is the closest you can get to your consumer
  • 13. What is the value of being closer? MMA looked at that with a $3M research program SMoX.me = Smart Mobile Cross Marketing Effectiveness Studies
  • 14. SMoX : Industry Consortium Coming together to understand business value of Mobile in advertising Mix Awareness Image Purchase Intent Foot Traffic Sales 14 5 Brands 4Countries
  • 15. TV Print Internet FSI Cinema Social OOH Mobile Display Display, video, social Display, video, native, location Display, audio, video social Display, video, social Display, video, social Display, video, social Display, RM, Weather targeting, social, video Measured a variety of media in each campaign mix 15
  • 16. How many people can you convert with mobile? ? Campaign Average Mobile
  • 17. How many people can you convert with mobile? 2X+ Campaign Average Mobile
  • 18. What is the impact of a channel that has this kind of engagement/attention for marketers?
  • 19. Save video creative would produce stronger results vs.. TV with lower cost Mobile Video TV 40 100 100 450Better ROI! Effectiveness at low frequency Price
  • 20. Proprietary & Confidential Source: Walmart SC Survey; Data Collected from: 8/4-9/28 MOBILE VIDEO And Mobile is Changing the Way we Look at Media Buying 0% 2% 4% 6% 8% 10% 12% PointIncreaseinPricePerception Frequency Frequency to Lift Response Mobile Video vs. TV* CABLE TV
  • 21. Mobile Native improved results for Walmart. Price Better ROI! Effectiveness at low Frequency Mobile Native Mobile Display 500 100 100 1000 Effectiveness at High Frequency 300 Manage frequency or rotate creative
  • 22. Location and format Interact: And REALLY drive Foot Traffic Expandable Units Pencil Units Retargeted Proximity 40%12% No Lift 10%
  • 23. 1290 Depending on the category, Context Targeting can add significant value Day of the week* 130 100 Weekday vs.. Weekend targeting Time of the day targeting for industry with Strong Time of Day Dynamic Without targeting With targeting Time of Day** 100
  • 24. 24 What do we know: The Media Opportunity Campaign Information Change in Campaign Due to Mobile Company (Brand) Country of Study Overall Campaign Goal & Optimization All Media in Campaign Mobile Formats in Mobile Portion of Campaign Impact when Optimizing within Mobile Mix Also ii Opt. % Of Mobile in Mix with Mobile Best Practices v Boost in Overall Campaign Perf. AT&T (MotoX) U.S. Awareness TV Print Desktop Display 20% +18% MasterCard U.S. Image (“MC is good card to use when traveling”) TV Print Desktop Social Display Video Social 12% +17% Walmart (Back-to- School Grocery) U.S. Purchase Intent & Sales TV FSI Desktop Display Native Social Location Targeting 15% +14% Coca-Cola Co. (Gold Peak Tea) U.S. Awareness, Image, & Sales TV Print OOH Desktop Display Audio Video 15% +7% Coca-Cola Co. (Red Can) China Sales TV OOH Desktop Display Video Social 15% +16% Coca-Cola Co. (Red Can) UK Sales TV OOH Desktop Display Video Social 16% +25% Coca-Cola Co. (Red Can) Brazil Sales TV OOH Desktop Display Video Social 19% +60% i Assumes that overall campaign budget is optimized without making any changes in terms of how mobile mix was allocated ii Assumes that overall campaign budget is optimized and best practices are used to further improve the performance of mobile iii The % of the total advertising budget that should be allocated to mobile in order to maximize the performance of the campaign iv The incremental lift in performance generated by optimizing the budget for mobile / increasing mobile allocation v Employing best practices would include rebalancing the mix in mobile to more cost effective formats, removing ads that failed, increase use of targeting proven to work and more.
  • 25. In Summary – SMoX Consistently Demonstrates Allocation to Mobile in the Mix, when mobile is done right Produces an Increase in Brand Metrics Produces an Increase in Sales or Profit of: All Studies to Date 12% to 20% ~17% 7% to 25% to 60% 25 Sale s +7% to Sales +60% to Sales +25% Mobile 12-20% Other Media 80%
  • 26. The Math: Mobile will be a $70 Billion U.S. business and over $200 Billion worldwide (just from big brands) However, as Reach Increases, so might Allocation 15-20% Today Increase in Smartphone to 90% 20-30% w/ Increased Smartphones
  • 27. Truth is, Mobile is Bigger than we thought
  • 28. Glad you are with us!
  • 29. 29 Thank You! Seizing the Mobile Opportunity Mobile Marketing Association greg@mmaglobal.com