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1
TRANSFORMATION
FROM CHANNELS TO
BEHAVIORS
2
HOLA
ANDRES CASTILLO
J3 DIGITAL LEAD ANDEAN HUB J&J
Artist: @jbarriola
CARLOS POSADA
TOTAL BRAND EXPERIENCE SR MANAGER J&J
3
CONSUMER AT
THE CORE
CONSUMER NO LONGER THINK IN TERM OF CHANNELS
4
I saw a great ad on
TV
Yesterday
Honey, the ad wasn´t
on TV. It´s
Programmatic OTT
Video with dynamic
ad insertion
Said no one ever
To keep our connection to people, we look at shifts in the media Marketplace through the
lens of human behavior… and we use a lot less buzzwords J
5
BEHAVIORS
6
BEHAVIOR-FIRST APPROACH TO CHANNEL
PLANNING
FROM
TV
PAY TV
VIDEO
PRINT
DISPLAY
BLOGS
INFLUENCERS
SOCIAL
OOH
RADIO
IN-STORE
E-COMM
TO
WATCH
READ
LISTEN
SEEK
INTERACT
SHOP
SEARCH
Media behaviors are HUMAN and thus global
7
Voice Search
Chatbots
Virtual Reality
PLANNING FOR BEHAVIORS INCREASES OUR AGILITY AT
ACTIVATING PLATFORMS
WATCH
SEEK
INTERACT
Consumers want good content
on the closest screen
WATCH
VIDEO CONSUMPTION TO GROW AND SHIFT TO DIGITAL
9 /
Source:, TGI -WAVE 9 - MAGNA GLOBAL estimates
HoursPerWeek(adults18-49)
By 2020 digital video consumption will be
nearly 16 hours per week, over 45 percent of
total video viewing
0.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
2014E 2015E 2016E 2017E 2018E 2019E 2020E
Mobile streaming
PC Streaming
OTT Video
Game Console (video)
DVR/VOD
Live TV
VIDEO CONSUMPTION IN COLOMBIA
10
CONTENT IS NOW STARTING POINT, AND CONSUMERS WILL ACCESS USING
WHICHEVER DEVICE IS MOST CONVENIENT AT THE MOMENT
OTT multi-screen video. 360° VR Ad Campaigns
Optimize video creative & continue to distribute video across social & mobile first platforms
SEEKConsumers want more output with
less input
Fuente: google Micro Momentos, 2015 (Argentina, Colombia, Chile, México, Perú)
85%
de las personas
inicia una
búsqueda por una
actividad que
quiere hacer.
86%
inicia una
búsqueda
por un
pensamiento.
69%
Un mensaje
oportuno y
relevante
influye en la
percepción de
una marca.
BRAND
AWARENESS
Cualquier estímulo
puede desencadenar
una búsqueda
Consumers expect to search
everywhere to find what they´re
looking for
14
CONTINUE TO MAXIMIZE SEARCH BUDGET & LEAN INTO ECOMMERCE SEARCH TO
ALIGN WITH CONSUMER BEHAVIOR OF WHERE/HOW THEY ARE SEARCHING
Full google search strategy Marketplace Activation
INTERACT
Consumers want to capture & share their moment-by-
moment experiences & perspectives
Proprietary + Confidential
SHARE OF TIME SPENT
Instant messenger and Social Networking accounts for
45% of time spent online, that is 2.5 in every 5 minutes
spent online is on social..
23%
22%
12%
12%
9%
10%
6%
6%
Instant Messengers
Social Networking
E-mail
Portals
Radio
News /Information
Online Gaming
Retail
17
Consumers want to engage with the people and brands that
matter most to them
PRE MATCH
MATCH
POST MATCH
Pre-match /Counter
RealTime / Score
Result / Custom
MOMENT
MESSAGE
PROVE & EVOLVE
PROGRAMMATIC DYNAMIC RESULT
18
Influencers work directly with advertisers and guarantee media
/ reach
INFLUENCER MARKETING
Brands are developing deeper relationships with
influencers to co créate content and deliver
guaranteed views and engagement
Influencers have a highly engaged audience and
brands get to borrow their authenticity when they
let the influencers be the Creative Directos
19
APPLYING
THESE BEHAVIORS TO OUR CONNECTION
PLANS
Proprietary + Confidential
Behavior-First Approach to Channel
Planning
Ensure video planned across all channels including Advanced TV
(which captures mobile streaming, desktop streaming, & OTT
streaming)
Implement test and learns to innovate in the voice and image
space through partnerships with Biggest partners
Social remains a key strategic priority, with the ability to employ
consumer specific targeting
WATCH
SEEK
INTERACT
21

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Caso Johnson & Johnson Transformacion

  • 2. 2 HOLA ANDRES CASTILLO J3 DIGITAL LEAD ANDEAN HUB J&J Artist: @jbarriola CARLOS POSADA TOTAL BRAND EXPERIENCE SR MANAGER J&J
  • 4. CONSUMER NO LONGER THINK IN TERM OF CHANNELS 4 I saw a great ad on TV Yesterday Honey, the ad wasn´t on TV. It´s Programmatic OTT Video with dynamic ad insertion Said no one ever To keep our connection to people, we look at shifts in the media Marketplace through the lens of human behavior… and we use a lot less buzzwords J
  • 6. 6 BEHAVIOR-FIRST APPROACH TO CHANNEL PLANNING FROM TV PAY TV VIDEO PRINT DISPLAY BLOGS INFLUENCERS SOCIAL OOH RADIO IN-STORE E-COMM TO WATCH READ LISTEN SEEK INTERACT SHOP SEARCH Media behaviors are HUMAN and thus global
  • 7. 7 Voice Search Chatbots Virtual Reality PLANNING FOR BEHAVIORS INCREASES OUR AGILITY AT ACTIVATING PLATFORMS WATCH SEEK INTERACT
  • 8. Consumers want good content on the closest screen WATCH
  • 9. VIDEO CONSUMPTION TO GROW AND SHIFT TO DIGITAL 9 / Source:, TGI -WAVE 9 - MAGNA GLOBAL estimates HoursPerWeek(adults18-49) By 2020 digital video consumption will be nearly 16 hours per week, over 45 percent of total video viewing 0.0 5.0 10.0 15.0 20.0 25.0 30.0 35.0 40.0 2014E 2015E 2016E 2017E 2018E 2019E 2020E Mobile streaming PC Streaming OTT Video Game Console (video) DVR/VOD Live TV VIDEO CONSUMPTION IN COLOMBIA
  • 10. 10 CONTENT IS NOW STARTING POINT, AND CONSUMERS WILL ACCESS USING WHICHEVER DEVICE IS MOST CONVENIENT AT THE MOMENT OTT multi-screen video. 360° VR Ad Campaigns Optimize video creative & continue to distribute video across social & mobile first platforms
  • 11. SEEKConsumers want more output with less input
  • 12. Fuente: google Micro Momentos, 2015 (Argentina, Colombia, Chile, México, Perú) 85% de las personas inicia una búsqueda por una actividad que quiere hacer. 86% inicia una búsqueda por un pensamiento. 69% Un mensaje oportuno y relevante influye en la percepción de una marca. BRAND AWARENESS Cualquier estímulo puede desencadenar una búsqueda
  • 13. Consumers expect to search everywhere to find what they´re looking for
  • 14. 14 CONTINUE TO MAXIMIZE SEARCH BUDGET & LEAN INTO ECOMMERCE SEARCH TO ALIGN WITH CONSUMER BEHAVIOR OF WHERE/HOW THEY ARE SEARCHING Full google search strategy Marketplace Activation
  • 15. INTERACT Consumers want to capture & share their moment-by- moment experiences & perspectives
  • 16. Proprietary + Confidential SHARE OF TIME SPENT Instant messenger and Social Networking accounts for 45% of time spent online, that is 2.5 in every 5 minutes spent online is on social.. 23% 22% 12% 12% 9% 10% 6% 6% Instant Messengers Social Networking E-mail Portals Radio News /Information Online Gaming Retail
  • 17. 17 Consumers want to engage with the people and brands that matter most to them PRE MATCH MATCH POST MATCH Pre-match /Counter RealTime / Score Result / Custom MOMENT MESSAGE PROVE & EVOLVE PROGRAMMATIC DYNAMIC RESULT
  • 18. 18 Influencers work directly with advertisers and guarantee media / reach INFLUENCER MARKETING Brands are developing deeper relationships with influencers to co créate content and deliver guaranteed views and engagement Influencers have a highly engaged audience and brands get to borrow their authenticity when they let the influencers be the Creative Directos
  • 19. 19 APPLYING THESE BEHAVIORS TO OUR CONNECTION PLANS
  • 20. Proprietary + Confidential Behavior-First Approach to Channel Planning Ensure video planned across all channels including Advanced TV (which captures mobile streaming, desktop streaming, & OTT streaming) Implement test and learns to innovate in the voice and image space through partnerships with Biggest partners Social remains a key strategic priority, with the ability to employ consumer specific targeting WATCH SEEK INTERACT
  • 21. 21